Building High Performing Teams [to deliver awesome business outcomes]
Nish Mahanty
http://dev2ops.org/blog/2010/2/22/what-is-devops.html
Conflicting processes, motivations and tools
“What you’ve got there is a people problem”
A framework for building high performing teams who can “Get Stuff Done”
High Performance / Hewitt Best Employer Survey
76%
MYOB Live Accounts
MYOB LiveAccounts
Deconstructing the problem
Building high performing teams
to deliver awesome business outcomes
Building high performing teams
who know the business to deliver awesome business outcomes
Building high performing teams
who know how to work together to deliver awesome business outcomes
Building high performing teams
who want to deliver awesome business outcomes
Building high performing teams
empowered to change things
to deliver awesome business outcomes
Building high performing teams
who know the business,
know how to work together,
are empowered to change things,
and who want
to deliver awesome business outcomes
know the business
Vision, brand, values, goals, strategies
KPIs based on business goals
quarterly results, annual goals
customer satisfaction data
market research
double jacking, usability testing
business value of each story, business impact of each decision value chain
Extra focus for distributed teams
want to deliver
Video
http://www.danpink.com/articles
http://www.youtube.com/watch?v=u6XAPnuFjJc 6.11
http://www.danpink.com/articles
http://www.youtube.com/watch?v=u6XAPnuFjJc
Video
http://www.danpink.com/articles
http://www.youtube.com/watch?v=u6XAPnuFjJc
know how to work together
Trust
Goodwill/Cooperation
Clarity of Purpose
Information Available
Inspirational Leadership
Group Brainstorming
Respect for Individuals
Conflict Management
Team Learning
Autonomy
Project Leadership
Alignment of Values
Climate for Creativity
Equipment & Facilities
Appropriate Pressure
Market/Client Awareness
Scientific/Tech. Expertise
Ranked Discriminators of Most and Least Effective Knowledge Teams
http://www.kteams.com.au/page/research_basis_for_ktep.html http://www.infoq.com/presentations/teamwork-an-individual-skill
Chris Avery: Building Teams
align goals
make & keep agreements
clear direction & purpose
Build a common vision
empowered to change things
“A bad system, will defeat a good person, every time.” W.E. Deming
Empower the team to change things
Hiring... Fit Motivation Skills
Effective teams need effective individuals... 7 Habits GTD Know Yourself
Distributed teams... communication channels face to face build trust
@nishmahanty [email protected]
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