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Developing yourself through reflective practiceAndy MillerOD Manager for Digital and People SkillsNHS Blood and Transplant
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What is Knowledge?
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Knowledge
1. expertise, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject,
2. what is known in a particular field or in total; facts and information
3. awareness or familiarity gained by experience of a fact or situation.
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Nessun Dorma
• Sung by Pavorotti
• Became the theme for the football World Cup
• A song all about love
• From the opera Turandot by Puccini
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Princess Turandot
• Gives anybody wanting to marry her three riddles
• If they get one wrong she chops their head off
• She’s killed 16 men already
• This one got them right but said “If you find out my name by morning then you can have my head”
• Turandot is now torturing and killing her way across Peking to find out his name
• Tortures one of his only two friends so badly that she commits suicide rather than gives up his name
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We now “know” Nessun Dorma but “know more” or “know differently”
There are different levels of knowledge
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The same goes for your personal skills!
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Personal Effectiveness – People Skills Matrix
Self KnowledgeSelf AwarenessSelf Acceptance
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How we actually learn
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Experience without learning
• Repeat errors
• We will continue to repeat those errors until we learn not to
• For EVER!
• The “learning” part comes from reflection
– We have evaluated what happened (reflect)– We alter our practice accordingly (conceptualise + plan)– We test our new hypothesis in the real world (apply + experience)
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We do it all of the time!
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Experience, learn and adapt to stop the errors getting more “important”
Errors
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Our knowledge of a new subject
(next slide)
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We learn our first facts