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“Develop a Culture of Innovation”
8th European 3 PL Summit,
Presentation of Mr. Jens Fiege –
FIEGE Group
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Agenda
1) FIEGE – Who we are
2) Case Studies
a) Hospital Logistics
b) Fiege uni/serv
3) Creating a culture of innovation
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Agenda
1) FIEGE – Who we are
2) Case Studies
a) Hospital Logistics
b) Fiege uni/serv
3) Creating a culture of innovation
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FIEGE – Who we are
FIEGE is an independent leading specialist in
planning, operating and managing complex
logistic solutions focused on Europe and Asia. Vis
ion
M
issio
n
Our experienced and motivated team provides
our customers with competitive advantage
through individual, innovative and sustainable
solutions.
We increase efficiency and guarantee highest
quality throughout the entire supply chain.
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FIEGE – Who we are
Founded in: 1873
Employees: 20,000 in 18 countries
Trainees: 480
Locations: 210
Warehouse space: 3.0 mio. m²
Core Competencies:
Complex and international contract logistics
Operation of complex and tailor-made logistics chains
Take over of existing logistics solutions from industry (Outsourcing)
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New solutions and innovations for contract logistics Awards
„Product Innovation Award“ for
International Mega Center Concept
„Germany – Land of Ideas“ for
Medical Order Center
„Eco-Manager of the Year“
„German Logistics Award“
„Logistics Hall of Fame“
„DVZ Leo Award“
„Logistics Service Provider of the year, Poland“
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How to disseminate Best Practice Example Health Care Logistics – Medical Order Center
33 Hospitals to be maintained / > 80 000 SKUs / > 100 employees
Medical
Producer
Hospital -Medical items
- Office supplie
-Economic demand
Sterilization
Pharmacy
Kitchen
Laundry
etc.
Extermal or
internal
Logistic Services incl. continous IT-Solution/Planning and Analysis
Supply Production Distribution
Incoming/
Outgoing
Goods
Fetch
and carry
Service
Maintenance-
assistant
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Health Care Logistics – Similarities to other branches
INDUSTRY
RETAIL
E-COMMERCE
HOSPITAL LOGISTICS
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Learning from Industry Logistics
Co-
Production
Pre- Manufacturing
Raw Material Cutting
Pre-Cleaning of
sterilized equipment
Prepared sterilization trolley
with packed units
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Learning from Retail Logistics
Instore
Logistics
Maintenance
of POS
Receipt of
goods
Return
management
Delivery
control
Shelf
packing
Storage Labeling Maintenance
of shelfs
Delivery of goods to hospitals
Shelf packing in hospitals
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Learning from E- Commerce
Simplified ordering process via webshop
Direct ordering with scan via MDE
Webshop
Fiege
MEDelivery
Fulfilment Services for our customer Mexx
Finance
Service
Logistics
Customer
Service
Webshop
Service IT/eF
e Fulfilment
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uni/serv – Personnel logistician of FIEGE Group
to FIEGE from job market back to job market
Initial situation
Wish for …
more flexible personnel
better qualified personnel
a more performance-related payment
equipment
foundation of uni/serv creation of innovative
product portfolio
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– Product Portfolio uni/serv
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Agenda
1) FIEGE – Who we are
2) Case Studies
a) Hospital Logistics
b) Fiege uni/serv
3) Creating a culture of innovation
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Creating a culture of innovation
A culture of innovation is more than just new ideas.
It needs to be repeatable, predictable and sustainable.
Find challenges which, if solved and implemented, will create the
greatest value.
An organisation´s ability to innovate hinges on its ability to valuate and
prioritize ideas.
Determine mechanisms that best yield viable solutions
You will get several solutions for the given challenge. Find a comprehensive
solution that can be implemented. Create an “incubator” environment
Be able to convert the ideas into reality
During implementation have the courage to change direction or to kill ideas.
Do not over-engineer.
Do not re- invent the wheel but “recycle” innovation
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Thank you very much for your attention !