Download - Delivering Good Enough Quality
PETR NEUGEBAUER, 2015 | 4
TALENT
MANAGEMENT
2013 - 2014 🎯👥 ♫ 🏆
CANDITATES (CVs)applied for QA positions
in Brno and Prague
TECHNICAL INTERVIEWApprox. ½ of candidates interviewed in the
first round.
HIRING SUCCESS RATEFit
BEHAVIORAL
INTERVIEWApprox. ¼ of candidates interviewed in
the 2nd round.
53% 3.7%
x00+ 24%
PETR NEUGEBAUER, 2015 | 5
HOW TO FIND TALENTED PEOPLE
THAT BRING OUT A VALUE
HIRING ISSUES
OVERSTATED
CVs
RECRUITERS AND
HIRING MANAGERS
HIRING IS A GAME TO
GET A JOB.
COMPETITION
JOB OFFERS ARE ALL
AROUND
JOB FITTING
JOB READINESS
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SEEKING
TALENTS
SKILLS AND EXPERIENCES
TECHNICAL EXPERIENCES
BEHAVIORAL COMPETENCES
ABILITIES
ATTITUDES, INTERESTS
VALUES
EMOTIONAL FACTORS
20%
80%
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VersionOne Survey, 2015
65% of respondents from North America
21% of respondents from Europe
94% of all organizations surveyed now
practice agile (2014)
STATE
OF AGILE 46%
Enhance software quality
Manage changing priorities
Accelerate product delivery
Enhance delivery
predictability
Increase software
maintainability
Ability to manage changing priorities 87%
Increased team productivity 84%
Improved project visibility 82%
Increased team morale/motivation 79%
Better delivery predictability 79%
Enhanced software quality 78%
Increase productivity
21%
45% of software features were never used and only 20% were used often or always
A Standish Group study from 2002.
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CREATE
A CUSTOMER
CUSTOMER
IT’S QUALITY RATHER
THAN QUANTITY THAT
MATTERS
CUSTOMERS WANT
INNOVATIONS
CUSTOMERS WANT
NAMES THAT ARE EASY
TO REMEMBER AND THAT
TELL A STORY
CUSTOMERS WANT
PRODUCTS THAT HELP
THEM TO SAVE MONEY
OR MAKE MORE MONEY
IT’S QUALITY RATHER THAN QUANTITY THAT MATTERS
Quality of deliverablesQuality of processes
DEFECT REMOVAL IS THE MOST EXPENSIVE PART OF THE
SOFTWARE DEVELOPMENT
GOOGLE CHROME: 72,706 OPENED ISSUES (AS OF MAY, 2015)
PETR NEUGEBAUER, 2015 | 14
APPLE
STEVE JOBS
NO MASS-STORAGE
NO SD CARD SUPPORT
NO WIRELESS CHARGING
DESIGN IS NOT JUST WHAT IT
LOOKS LIKE AND FEELS LIKE.
DESIGN IS HOW IT WORKS.
FEATURESDESIGN
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IDENTIFY STAKEHOLDERS
IDENTIFY REQUIREMENTS
PRIORITIZE REQUIREMENTS
MANAGE EXPECTATIONS
Even small changes can have
significant impact.
THE
STAKEHOLDERS
PETR NEUGEBAUER, 2015 | 17
NO STAKEHOLDER, NO EXPECTATIONS
NO EXPECTATION, NO REQUIREMENTS
NO REQUIREMENT, NOTHING TO DO
VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED.
CEO OF COCA COLA
REQUIREMENTS
PETR NEUGEBAUER, 2015 | 18
QUALITY IS MORE IMPORTANT THAN QUANTITYBUT WITHOUT QUANTITY YOU CANNOT HAVE ANY QUALITY
BOTH ARE IMPORTANT
PETR NEUGEBAUER, 2015 | 20
Y Soft Corporation, a.s.
BRNO
PETR NEUGEBAUER
Czech and Slovak Testing
Board (ISTQB®)
[pro]Test! Morava
BRNO
www.linkedin.com/in/petrneugebauer