NASHVILLE
. . . a turn key company thatcan fit all of your property needs.
CARPET CLEANING
F U L L S E R V I C E C O M P A N YRestorat ion Company
as wel l as a Turn Key Ser vice
for your ever yday needs.
3 2 8 3 F R A N K L I N L I M E S T O N E R O A DN A S H V I L L E , T N 3 7 2 1 7( 6 1 5 ) 3 6 0 - 0 0 7 9 P H
HOUSECLEANING
PAINT/DRYWALL
• Fire
• Water
• W i n d
• S m o ke D a m a g e
• M o l d Re m e d i a t i o n
• B i o - H a z a r d Was t e
C l e a n u p / D i s p o s al
CONTENTSFeatures
Association News
GNAA NEWS & EVENTS DECEMBER 20142 0 1 4 B o a rd o f D i r e c t o r sCHAIRMANTAMMY LEE, CAM
CHAIRMAN-ELECTSTACY GARCIA , CAM
VICE-CHAIRMANDIANA ENGLISH, ARM
SECRETARY/TREASURERLISA SWICK , CAPS
IMMEDIATE PAST PRESIDENTSHELLEY JAMES, CAM
MANAGERS REPRESENTATIVESTACEY SPARKMAN
MAINTENANCE REPRESENTATIVEDIANE MASON, CAMT
ASSOCIATES REPRESENTATIVETERRON MERCER
MANAGEMENT DIRECTORSKITT Y BARRYREBECCA BRITTSTEPHANIE BURNS, CAMJO ANNE CORBITT, CPMBROOK KEEN, HCCPANDREW KL AHN, CAMJUDITH STRONG, CAMZ AC WARDTAMMY WILLIAMSABBY WITTENMEIER
MAINTENANCE DIRECTORSJEFF BECKERRUST Y GUILLIAMS, CAMT II, CPO
ASSOCIATE DIRECTORSJACK ABERNATHY, CASJILL CARPENTER , CASJANELL MAYO, CASAMY LEONARD
MDHA REPRESENTATIVENORMAN DEEP
LEGAL ADVISORWES HALL
PRESIDENTDIANE CARTER
EDUCATION & MEMBER SHIPSAR AH SMITH
STATISTICSCONNIE MORRIS
MARKETING, MEETINGS & EVENTSDANIEL SIRCY
DIRECTOR OF COMMUNICATIONS & MARKETINGJENNA W. WILLIS
ACTIVE PAST PRESIDENTSMARY BRADLEYBRAD CATHER , CPM, HCCP, SHCMKIRBY DAVISFAYE ELLIS, CPMANDY GASS, ARMBARBARA HAYNESSHELLEY JAMES, CAMCHARI LEWIS, CAM, CAPSLINDA MASON, CAPSHAROLD MORRISNANCY MORRIS, ARMLINDA PAGE, CPM, ARMRITA WILKINSON, CPM, ARMJOYCE WOLFE, ARM
5 2014 AWARDS & INSTALLATION BANQUET Sponsors
6 2014 DIAMOND AWARD WINNERS Presidential Award
7 2014 DIAMOND AWARD WINNERS Lifetime Achievement
8 2014 DIAMOND AWARD WINNERS Go Getters
9 2014 DIAMOND AWARD WINNERS Beautification
23 2014 DIAMOND AWARD WINNERS Diamond Awards
26 2014 DIAMOND AWARD WINNERS Trade Show
4 NEW MEMBERS Welcome!
30 EDUCATIONAL OPPORTUNITIES Investing In Your Future
32 CALENDAR Something Special Noted on the Calendar
33 2015 EDUCATION CONFERENCE Register Today!
36 MAINTENANCE NEWS Let the Games Begin!
37 MAINTENANCE MANIA Register Today!
38 MOMENTS WITH MAY The Adventures of May B. Knutts
About the Cover2014 GNAA AWARDS &
INSTALLATION BANQUET SPONSORS
Photo by Penny Rawls Photography
4 GNAA NEWS & EVENTS
NEW MEMBERS
APARTMENT COMMUNITIES Gale Lofts Nyasha Leacock811 Gale Ln.Nashville, TN 37204615-292-2659FAX [email protected] Property Company
Preserve at Spring CreekAshley Reinhardt200 S. Hampton Pl.Clarksville, TN 37040216 apartment [email protected] Management Company
The Standard at White HouseLauren Daniel126 Madeline WayWhite House, TN 37188144 apartment [email protected] Rental
The Summit at Nashville West Jennifer Holtzelaw7201 Charlotte Pk.Nashville, TN 37209190 apartment homes615-352-1119FAX [email protected] Partners
ASSOCIATESAlterra Construction Services Group, Inc. Manuel A. Alvardo2441-Q Old Fort Pkwy. #374Murfreesboro, TN 37128615-438-5734FAX [email protected] & exterior renovations, pressure washing, siding installation, concrete repair & complete rehab
CAPRO Multifamily Renovations, A Response Team 1 CompanyBrittany Crumby5010 Linbar Dr., Suite 130Nashville, TN 37211615-400-3014FAX [email protected]/exterior renovations, painting, roofing, general contractor
Leading Edge CommunicationMark Warner 206 Bridge St.Franklin, TN 37064615-790-3718FAX [email protected] service advertising/marketing/design, strategic planning & custom publishing
Green Village RecyclingJason Distefano173 Cedar Point Rd. S.Hendersonville, TN [email protected], valet recycling, electronics & single stream
Mister T’s PatioJerry Ozment4201 Sidco Dr.Nashville, TN 37204615-331-9002FAX [email protected] & outdoor casual furniture
Outdoors Unlimited, Inc. Burke Skelton 2617 Thompson Rd.Murfreesboro, TN [email protected] Landscaping, lawn care, irrigation charter & general contractor
P R O F E S S I O N A L S E R V I C E W I T H A P E R S O N A L T O U C H
3 8 6 8 D i c k e r s o n P i k e , S u i t e 2 0 0 | N a s h v i l l e , T N 3 7 2 0 7
D W A Y N E R A W L S
( 6 1 5 ) 8 6 0 - 5 4 11 | M o b i l e 5 3 3 - 8 4 74 | F a x 8 6 0 - 1 0 0 4
Awards & Installation Banquet
2 0 1 4 A W A R D S & I N S T A L L A T I O N B A N Q U E T
D I A M O N D S P O N S O RSummit Property Restoration
Ryan Carney
P L AT I N U M S P O N S O RL.I.C.R.A.-Nashville
Dana & Terron Mercer
G O L D S P O N S O R SAT&T - Kathy Angel
Coinmach Laundry Services - Jill Carpenter
HD Supply - Janell Mayo
Wheeler, Inc. - Dwayne Rawls
Windsor Redevelopment Corporation - not pictured
Sponsors
GNAA NEWS & EVENTS 5
6 GNAA NEWS & EVENTS6 GNAA NEWS & EVENTS
Presidential Award2 0 1 4 D I A M O N D A W A R D W I N N E R S
Integrity, Communication, Quality.Since 1991, Sharp & Robbins Construction, LLC has provided a comprehensive array of building services, including all types of restoration, renovation, mitigation services and new construction for apartment communities.
NASHVILLE OFFICE 320 Premier Court, Ste. 211, Franklin, TN 37067
CORPORATE OFFICE 8046 N. Brother Blvd., Ste. 104, Bartlett, TN 38133
Phone: 615.224.9775 Toll Free: 800.613.9279 www.sharprobbins.com
CONSTRUCTION, LLCSHARP & ROBBINS
Law Office
M. Wesley Hall III
Eric W. Sitler
of counsel
Nathan C. LybargerThomas Patrick Wall III
Charlotte L. Rhodes
223 Madison Street • Suite 212 • Madison, TN 37115
615 .868 .4101 • Fax 615 .868 .3893
Greater Nashville Apartment Association TeamDaniel Sircy, Sarah Smith, Diane Carter, Jenna Willis, Connie Morris, presented by Tammy Lee
Lifetime Achievement2 0 1 4 D I A M O N D A W A R D W I N N E R S
T H E G R E AT E R N A S H V I L L E A PA R T M E N T A S S O C I AT I O N is pleased to honor W E S H A L L as the recipient of the 2014 Lifetime Achievement Award. He is one of the most prominent Landlord Tenant Attorneys in the greater Nashville area.
M. Wesley Hall III was born at the Smyrna Army Air Corps Base in 1944. A Nashville native, Wes graduated from Isaac Litton High School. He started college at Vanderbilt University majoring in Engineering, and completed his undergraduate work with a Bache-lor of Science Degree from Middle Tennessee State University.
During his junior year at MTSU he enlisted in the United States Navy. Upon gradua-tion he attended Naval Aviation Officer Candidate School and served in the U.S. Navy as a reservist for 12 years. He believes his time in the service gave him maturity and a positive direction in life.
Wes has a strong belief in the rights afforded to all Americans by the Constitutions of both the United States of America and the State of Tennessee. He knows firsthand that freedom is not free. As a small child he received the Distinguished Flying Cross posthu-mously for his father, First Lieutenant Moody W. Hall, Jr.
Wes began his working career as an Industrial Engineer with Genesco. He had the opportunity to then take a position as a Law Clerk with the law firm of King & Ballow and attended the Nashville School of Law. His first assignments at King & Ballow included collections and automobile repossessions.
Wes Hall was admitted to the practice of law in the Tennessee State and Federal Courts in 1976. He represented his first landlord client in the late 1970’s.
He has been involved in collection law for 42 years, 4 years as a law clerk and 38 years as a practicing attorney. His practice for the last 35 years has had an emphasis on landlord/tenant relations, collections, evictions and property damage recovery. Wes has assisted the industry in the areas of education and legislative input at both the state and federal level.
Wes has been involved in the Greater Nashville Apartment Association for 35 years. He has served as the Legal Advisor to the GNAA for many years. He also serves as the National Apartment Association’s Tennessee Lease Attorney and is a volunteer lobby-ist for the multi-family housing industry. He has been recognized for numerous industry awards, including the Associate Company Star of Excellence Award, the Distinguished Service Award, and the Presidential Award.
Wes credits his success in our industry to his office team for their support and loyalty. Members of that office team include Glinda Mixon and Sharon Fentress who have each worked with him for over 40 years. He also acknowledges his many mentors, among them Frank King; his father; Bob Ballow, his friend and counselor; and Navy Captain T. L. Jackson.
He has been a member of the Nashville Bar Association, Tennessee Bar Association, American Bar Association, Tennessee Trial Lawyer Association and Association of Trial Lawyers of America. He is also a member of the Institute of Real Estate Management, Community Association Institute, Nashville Association of Residential Property Managers, the Greater Nashville Apartment Asso-ciation and the Tennessee Apartment Association.
Wes is married to his childhood friend of 64 years, Carolyn Hall. Together they have a combined family of 8 children, 18 grand-children and 1 great-grandchild. They enjoy spending time with their family, traveling, and participating in outdoor activities.
Congratulations to our 2014 Lifetime Award Recipient, Wes Hall!
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GNAA NEWS & EVENTS 7
Go Getters2 0 1 4 D I A M O N D A W A R D W I N N E R S
M A N A G E M E N TRebecca BrittAndrew Klahn, Abby Wittenmeier
M A I N T E N A N C ERusty Guilliams
Andrew Klahn, Abby Wittenmeier
A S S O C I AT EAndy KingAndrew Klahn, Abby Wittenmeier
8 GNAA NEWS & EVENTS
G A R D E N - N E W -5 Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EFoxland Crossing
Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles,
Brenda Lindner, Martha Logan
S E C O N D P L A C EAventura at Indian Lake Village
Shea Newcomb, Kristin Herr, Jennifer Morgan, Phyllis McDonald, Kenny Wilkerson, Joey Hammers,
Shay Thompson
T H I R D P L A C EBell Historic FranklinMelissa Dornan, Justine Kaneris
from from from
GNAA NEWS & EVENTS 9
G A R D E N - 6-10 Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EAvondale at Kennesaw Farms
S E C O N D P L A C EBell Murfreesboro
T H I R D P L A C EWalden Creek Michelle Parks
from from from
10 GNAA NEWS & EVENTS
G A R D E N - 11-20 Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EThe Lexington
Susie Tiskiewic, Leilani Davenport, Ronda Wilson, Dee Quinlan, Terry Hogan,
Melanie Schlachter, Tammy Lee
S E C O N D P L A C EHawthorne Park South
Randy Crowson
T H I R D P L A C EGrande ViewAndrea Evans, Maria Williams, Michael Clinton, Larry Freeman, Eric Jones, Randy Smith
from from from
GNAA NEWS & EVENTS 11
G A R D E N - 21-30 Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C ECherry Creek
Renee McGuine, Joanne Tanner, Janna Finto, Tina Wilson, Kelly Moreland, Steve Woodall,
Billly Davis
S E C O N D P L A C EStewart’s Ferry
Becky Melek, Don Stephenson, Linda Page
T H I R D P L A C EBrentridgeJeff Henry, Kawona Williams, Chelsea Owens, Chris Fusse, Colby Garrison
from from from
12 GNAA NEWS & EVENTS
G A R D E N - 31+ Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EAshwood CoveDelores Sharpe
S E C O N D P L A C EBell Hillsboro Village
Casey Maddox, Steve Barnoski
T H I R D P L A C ELake D’VilleJenny Blair, Kelly Koch, Jason Birdwell
from from from
GNAA NEWS & EVENTS 13
M I D / H I G H R I S E - N E W -5 Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EEleven North
Jenny Gleason, Robin Nail, Brenda Lindner, Courtney McCullough, Shane Gates, Kate Gordon
S E C O N D P L A C ELenox Village Town Center
Thomas Wilkerson, Kendal Lack, Barbara Smith, Rebecca Welch, Pamela Wheeler, Khris Wilson, Josh Sands,
Martha Logan, Wesley Arden
T H I R D P L A C ECity ViewRebecca Webb, Krystal Reasonover, Jennifer Aguino
from from from
14 GNAA NEWS & EVENTS
M I D / H I G H R I S E - 31+ Y E A R S
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
A F F O R D A B L E H O U S I N G
F I R S T P L A C EBlackstone
Tracey Crowe, Bryan Lowery
S E C O N D P L A C EThe Lee BuildingTracey Crowe, Bryan Lowery
F I R S T P L A C ERidgemont
ParkCynthia Leon,
Chari Lewis
S E C O N D P L A C EHallmark StationClarissa Callis, Andrew Klahn
from from from
GNAA NEWS & EVENTS 15
B E S T F L O W E R S - G A R D E N
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EVantage Pointe Homes at
Franklin Heights
S E C O N D P L A C EStoneridge Farms at Hillwood
T H I R D P L A C EWaterford LandingsLisa Williams, Jamie Barkowsky, Kristie White, Lynne Sutton
from from from
16 GNAA NEWS & EVENTS
B E S T F L O W E R S - M I D / H I G H R I S E
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
B E S T F L O W E R S - A F F O R D A B L E H O U S I N G
F I R S T P L A C ELenox Village Town Center
Khris Wilson, Joshua Sands, Wesley Arden, Thomas Wilkerson, Kendal Lack, Rebecca Welch,
Barbara Smith, Pamela Wheeler
S E C O N D P L A C EParkCentral
Anne Adams, Stephanie Keys, Abby Rosen
T H I R D P L A C EEleven North
Courtney McCullough, Jenny Wallen, Kate Gordon, Robin Nail, Brenda Lindner
F I R S T P L A C EHallmark StationClarissa Callis, Andrew Klahn
from from from
GNAA NEWS & EVENTS 17
B E S T C L U B H O U S E
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
M I D / H I G H R I S E 1-300 U N I T SParkCentral
Anne Adams, Stephanie Keys, Abby Rosen
A F F O R D A B L E H O U S I N G 1-300 U N I T S
Hallmark SouthClarissa Callis, Andrew Klahn
G A R D E N 1-300 U N I T SGrand Oak at Town Park
Valerie Hirsbrunner, Donald Bailey, Manny Segovia, Brittany Helton
G A R D E N 301+ U N I T SVenue at Cool Springs
Nita Kemker, Jessica Wilkinson, Michael Jackson
from fromfrom
18 GNAA NEWS & EVENTS
B E S T M A I N T E N A N C E S H O P
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
F I R S T P L A C EBell Hendersonville
Dale Smith, Joshua Akers
S E C O N D P L A C EAlara Cool Springs
Martha Logan, Jeremy Byrd
T H I R D P L A C EFoxland CrossingMartha Logan, Roger Boles
from from from
GNAA NEWS & EVENTS 19
B E S T M O D E L
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
M I D / H I G H R I S E 1-300 U N I T SParkCentral
Anne Adams, Stephanie Keys, Abby Rosen
G A R D E N 1-300 U N I T SFoxland Crossing
Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles, Brenda Lindner, Martha Logan
G A R D E N 301+ U N I T SCherry Creek
Bruce McGuire, Joanne Tanner, Tina Wilson, Janna Finto, Kelly Moreland, Billy Davis, Steve Woodall
from from from
20 GNAA NEWS & EVENTS
B E S T P O O L
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
M I D / H I G H R I S EParkCentral
Anne Adams, Stephanie Keys, Abby Rosen
G A R D E N 1-300 U N I T SFoxland Crossing
Casey Daniel, Teri Herder, Robin Nail, D. J. Gleason, Roger Boles, Brenda Lindner, Martha Logan
G A R D E N 301+ U N I T SWorthington Glen
Alicia Childers
from from
GNAA NEWS & EVENTS 21
B E S T O F T H E B E S T
Beautification2 0 1 4 D I A M O N D A W A R D W I N N E R S
ParkCentralAnne Adams, Stephanie Keys, Abby Rosen
from from
22 GNAA NEWS & EVENTS
Diamond Awards2 0 1 4 A W A R D W I N N E R S
M U LT I - FA M I LY E X E C U T I V E O F T H E Y E A RTammy Lee
Ryan Carney
M A N A G E M E N T P R O F E S S I O N A L O F T H E Y E A R
Bret MarchbanksDana Mercer, Terron Mercer
L E A S I N G P R O F E S S I O N A L O F T H E Y E A RMytch Adwell
Jimmy King
M A I N T E N A N C E P R O F E S S I O N A L O F T H E Y E A RDiane Mason
from from from
GNAA NEWS & EVENTS 23
Diamond Awards2 0 1 4 A W A R D W I N N E R S
M A N A G E M E N T C O M PA N Y O F T H E Y E A R
Riverstone Residential Group /Greystar
Joslin Hobart, Julie Stayton, Shelley James, Rich Fernandez
M A N A G E M E N T V O L U N T E E R O F T H E Y E A RRebecca Britt
Tyler Litwack, Chris Curles
A S S O C I AT E P R O F E S S I O N A L O F T H E Y E A RAmy Leonard
Stacy Garcia
A S S O C I AT E C O M PA N Y O F T H E Y E A R
L.I.C.R.A-NashvilleJamal Mercer, Brandon Hummer, Jasmine Diles, John Moran,
Scott Hurley, Dana Mercer, Terron Mercer, Rita Jones
from from from from
24 GNAA NEWS & EVENTS
Diamond Awards2 0 1 4 A W A R D W I N N E R S
A S S O C I AT E V O L U N T E E R O F T H E Y E A R
Brooke DelgadoShelley James
M A I N T E N A N C E V O L U N T E E R O F T H E Y E A R
Rusty GuilliamsSherri Wellborn
M A I N T E N A N C E M A N I A M A N A G E M E N T C O M PA N Y O V E R A L L W I N N E RCarter-Haston Real Estate Services
Rick James Perry, Andy Brown, Nicole Storey, Brittany Crumby
GNAA NEWS & EVENTS 25
Trade Show2 0 1 4 D I A M O N D A W A R D W I N N E R S
B E S T U S E O F T H E M EL O C A L C O M PA N Y
T H E “ I T ” B O O T H
B E S T U S E O F T H E M EN AT I O N A L C O M PA N Y
L.I.C.R.A-NashvilleJohn Moran, Terron Mercer, Dana Mercer, Jamal Mercer
Real Floors, Inc.Jimmy King, Kyndall Maxey, Jake Sarmento, Blake Belford,
Kevin Miller, Brandon Williams, Alberto Suastegui, Andrew Clark
Pest Control SolutionsMarcus Widuch, Steve Smiley, Tony Smiley
from from
26 GNAA NEWS & EVENTS
Trade Show2 0 1 4 D I A M O N D A W A R D W I N N E R S
B E S T I N T E R A C T I V EL O C A L C O M PA N Y
B E S T D R E S S E DL O C A L C O M PA N Y
B E S T I N T E R A C T I V EN AT I O N A L C O M PA N Y
TN Media CARES Program
B E S T D R E S S E DN AT I O N A L C O M PA N Y
Restorations By Roof RoofBrian King, Brooke Delgado, Tyler Vaughn, Loyd Owen
CORT FurnitureTyler Litwack, Chris Curles
from from
GNAA NEWS & EVENTS 27
Trade Show2 0 1 4 D I A M O N D A W A R D W I N N E R S
B E S T P R O D U C T D I S P L AY - L O C A L C O M PA N Y
B E S T P R O D U C T D I S P L AY - N AT I O N A L C O M PA N Y
Law Office of Hall and SitlerEric Sitler, Nathan Lybarger, Wes Hall
Ferguson Facilities Supply
B E S T I N S H O W
BKA Restorations of Nashville, LLCA Response Team 1 Company
Andy Brown, Christie Brown, Brittany Crumby, Adam Carted, Terry Pitsinos, Kris Neely
from from
28 GNAA NEWS & EVENTS
Trade Show2 0 1 4 D I A M O N D A W A R D W I N N E R S
M O S T S P I R I T E D M A N A G E M E N T C O M PA N Y
Freeman Webb Companies
B E S T D R E S S E D M A N A G E M E N T C O M PA N Y
Riverstone Residential Group /Greystar
from from
GNAA NEWS & EVENTS 29
655 N. Main Street • Goodlettsville, TN 37072phone 615.873.4631 • fax 615.873.4634 • [email protected]
Restoring Nashville’s Multifamily One Community at a Time
30 GNAA NEWS & EVENTS
Investing In Your FutureSPACE IS LIMITED | RESERVATIONS ARE REQUIREDNO CANCELLATIONS | NO REFUNDS
EDUCATIONAL OPPORTUNITIES
T H A N K Y O U T O O U R 2 0 1 4 S P O N S O R S !
Fair Housing for Maintenance & ManagersDecember 11, 2014GNAA Training Room8:30 a.m. - 12:30 p.m.
Presented by: Angelita Fisher
Cost: $75
National Apartment Leasing Professional (NALP)January 13-15, 2015GNAA Training Room9:00 a.m. - 5:00 p.m.
Presented by: Kitty Barry
Cost: $599Scholarship Deadline: Dec. 15, 2014
Breakfast BitesMarketing MagicJanuary 27, 2015GNAA Training Room8:30-10:00 a.m.
Presented by: TBDCost: $40
2015 Education Schedule Make sure to attend these educational courses offered by GNAA.
Course Dates Member Cost
National Apartment Leasing Professional* (NALP®) January 13-15 $599
Breakfast Bites: Marketing Magic January 27 $40
2015 Education Conference: Get 4 CEC’s in one day! Featuring: Cindy Kubica, Coach Micheal Burt, Mark Cukro, Susan Sherfield, Pattie Woods and Mila Grigg
March 12
$195 HVAC Hands-On Training Low Voltage, Electrical Controls & Diagrams March 24
$120
Certified Pool Operator* (CPO®) April 9-10 $350
Reputation Management & Marketing Outreach April 28 $165
HVAC/EPA Certification May 5 $99
Breakfast Bites: Topic to be announced May 27 $40
HVAC Hands-On Training Refrigerant Charging and Troubleshooting June 24
$120
HVAC/EPA Certification July 21 $99
2015 Legal Seminar August 14 $145
Leasing Boot Camp August 25 $75
Breakfast Bites: Topic to be announced September 10 $40
Certified Apartment Manager (CAM®) Certified Apartment Supplier (CAS®)
September 15-17 October 27-29
CAM $850 CAS $600
Certified Apartment Portfolio Supervisor (CAPS®) October 5-9 $1,400
Preventative Maintenance October 20 $45
Low Income Housing Tax Credit Seminar November 17-18 $250
Maintenance for Managers TBD $80
Fair Housing for Maintenance & Managers December 10 $85
Don't have the staff coverage to attend as much off-site training as you'd like? Looking for a way to provide quality training to your employees on a tight budget? GNAA's Online University programs are the ideal solution!
www.nashvilleaptasn.org * Scholarship is available for the CPO, NALP, and CAM certification courses
For more information, or non-member prices, call the GNAA office at 615-365-3047 or download a registration form from our website at www.nashvilleaptasn.org
Registration must be made for each class. Space is limited. Schedule & pricing subject to change.
32 GNAA NEWS & EVENTS
1 4 5 6
7 8
2 3
13
14 15
21 22
18 19
10 11 12
16
24 2523 26 27
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SUNDAY MONDAY TUESDAY WEDNESDAY THURSDAY FRIDAY SATURDAY
29 30 31
9
17 20
*at GNAA office
november
Board of Directors*3pm
Education Committee*9am
Associates LuncheonHermitage House11:30am
Community Service Committee*9am
Statistics Committee*8:45am
Membership Committee*9am
Managers Luncheon*12pm
Fair Housing for Managers & Maintenance Personnel*8:30am - 12:30pm
Maintenance Committee*10am
King’s Daughter Wrapping Party11am
Maintenance Luncheon*Hermitage House12pm
King’s Daughter Day Home9am
GNAA Office Closed GNAA Office Closed
december
NALP Deadline
GNAA Office closed at noon
GNAA NEWS & EVENTS 33
educate inspiremotivate
March 12, 2015Omni Nashville Hotel250 Fifth Avenue SouthNashville, TN 37203
Registration 8:30 a.m.Conference 9:30 a.m. - 4:00 p.m.
$195.00 per person
Coffee Break and Lunch Included5 Continuing Education Credits
2015 EDUCATION CONFERENCE
GREATER NASHVILLE APARTMENT ASSOCIATION
Thank You 2015 Education Sponsors!BG Staffing • Class Action • Elmington Property Management • Ferguson Enterprises • HD Supply • JIM Property Services
L.I.C.R.A - Nashville • Langley & Taylor Pool Corporation • MidSouth Construction • NTS Development Company • Wheeler, Inc.
Fax this completed form to GNAA at (615) 365-3571or email to [email protected](s): ____________________________________________________________________________ _________________________________________________________________________________________ Property/Company: ___________________________________________Phone:___________________Authorized by: _______________________________________________________ Date: ____________Bill Account $_______ Payment enclosed $_______ Payment must made prior to event date.
Reservations are Required. Space is limited. No Refunds\No Cancellations
Greater Nashville Apartment Association, 2 International Plaza, Suite 201 Nashville, TN 37217
ph: 615-365-3047 fax: 615-365-3571 www.nashvilleaptasn.org
Keynote Speaker:
Cindy Kubica“Zoo-ology: Interactive
Personality Profile”
Break-out Session Speakers:
• Dress to Impress • Developing a Personal Brand
Mila GriggPattie WoodsMark Cukro Susan Sherfield
• Is It Something We Did?....Or Didn’t? • Why Can’t Everyone Just Think Like I Do?
• Are We Speaking The Same Language?• Silence is Not Golden: How to Get Top Notch Service From Everyone!
• Building a Strong Team • Attitudes, Behaviors and Outcomes, Oh My!
Closing Session Speaker:
Michael Burt “This Ain’t No
Practice Life”
34 GNAA NEWS & EVENTS
Awards & Installation Banquet
GNAA NEWS & EVENTS 35
Awards & Installation Banquet
36 GNAA NEWS & EVENTS
Let the Games Begin!
Special Thanks to our Sponsors:Bailey’s Wrecker Service | CAPRO Multifamily Renovations, A Response Team 1 CompanyL.I.C.R.A.-Nashville | MidSouth ConstructionServoPro Donelson/Hermitage/Northwest Davidson County | Wheeler, Inc.
When: WEDNESDAY, DECEMBER 17 | 12:00 P.M.
Where: HERMITAGE HOUSE SMORGASBORD 3131 LEBANON ROAD | HERMITAGE, TN 37076 | 615.883.9525
MAINTENANCE NEWS DECEMBER LUNCHEON
Reservations are required by phone (615) 365-3047, by fax to (615) 365-3571, or by email to [email protected]. Reservation forms can be obtained at our website, www.nashvilleaptasn.org/events. Associate members will be required to pay $50 at the door. RESERVATIONS MUST BE MADE. Any reservations not cancelled 3 days prior to the event will also be billed to your account.
Awards & Installation Banquet
Sponsored by:
Registration: Compete CheerParticipants:___________________________________________________________________Property/Company: _____________________________________Phone__________________Bill Account: _____Payment Enclosed:_____ Authorized By ____________________________________ I authorize the above names to participate on a
competitive level at Maintenance Mania. If the above team should qualify for NAA Education Conference, I will also authorize
their trip. Complete & Fax to (615) 365-3571 or call GNAA at (615) 365-3047No Refunds / No Cancellations First come, first serve basis.
1:00 p.m. Competitor Registration & Practice Run 2:30 p.m. Shotgun Start & General Admission
What is Maintenance Mania?A competition in which apartment pros like you from around the country face maintenance-focused challenges that test their skills and knowledge.
8 challenges await you:• A O Smith Water Heater Installation • CFG /Moen Faucet Installation• Fluidmaster Duo Flush Toilet Conversion• Frigidaire Icemaker Installation• Kiddie Fire & Carbon Monoxide Safety Installation• Kwikset Key Control Deadbolt Test• Seasons Ceiling Fan Installation• Motorola & Niagara Conservation Race Car Competition
Event Schedule• Registration 1:00 p.m.• Practice Time: 1:30 p.m. • Competition Begins: 2:30 p.m.• Awards to follow competitionWhere? Al Menah Shriners Center 1354 Brick Church Pike Nashville, TN 37207
Cost Competition: $25.00 per person Cheer on Your Team: 20.00 per person
Top regional winner receives airfare & accomodations to NAA’s Education
Conference!
Local Sponsors include:
Maintenance Mania Hosted by the Greater Nashville
Apartment Association Friday, January 23, 2015
• Any Body Fitness• Bailey’s Wrecker Service
• CAPRO • Chadwell Supply
• Contractors Incorporated • Elite Flooring
• Elmington Property Management• Emergency Restoration Services
• Ferguson Enterprises• For Rent Media Solutions
• L.I.C.R.A. - Nashville• Lincoln Property Company
• MidSouth Construction• Outdoors Unlimited
• PooPrints by BioPet Vet Lab• Restorations by Roof Roof
• Riverstone Residential Group/ Greystar
• ServPro of Hermitage/Donelson/Northwest Davidson County
• Sharp, Robbins & Popwell, LLC• Sherwin Williams, Paint Division
• Summit Property Restoration,LLC• Valet Waste
• Wheeler, Inc.
38 GNAA NEWS & EVENTS
Moments With May
“More often than not, I can figure out who my ‘Secret Santa’ is just by the gift they get me.
This year I got a socket set and nose hair clippers.”
CONSTRUCTIONAND
REPAIR SERVICE, INC.
Locally Owned and Operated Since 1990
Commercial • Industrial • ResidentialFree inspection, consultation and recommendation
Nashville: 615-333-3653Fax: 615-333-6245Murfreesboro: 615-895-7042
399 Haywood LaneNashville, TN 37211
w w w . r e l i a b l e r o o f i n g . n e t
Eddie M. Patterson, Owner
Experts in
bathtubs and
countertops
restoration
Before you get going on your remodel, Get A Grip. Call us today!
3 year warranty 24/48 Service
615772.3234getagripinc.com
Are you in need of a REPLACEMENTwhile your leasing agent is on vacation?
Are you in the PROCESS OF HIRING and find yourself short-handed?
Is your leasing agent OUT OF THE OFFICEdue to sickness or a long-term leave?
APARTMENT STAFFINGC A N H E L P Y O U
We have several highly experienced leasing consultants, assistant managers, managers, maintenance personnel and groundskeepers available for temporary and permanent full-time and part-time positions in the Metro Nashville area.
We carefully screen our applicants to meet the needs of each individual apartment community. Our goal is to help you and your property function smoothly, organized and pro�tably during this time.
Short or Long Term Temporary PlacementPermanent Full Time Placement • Shopping Services
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399-4747 fax 399-0888
Monday-Friday 9-6DEE HARDING
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Carpet CleaningYour carpeting will be as clean as new with our state-of-the-art equipment. JIM technicians also look for extensive wear or mold, documenting the condition and making professional recommendations for repair or replacement.
PaintingOur professional painters get the job done with proper preparation, high quality materials and meticulous attention to detail. Whether they are working on your interiors or exteriors, they never leave a mess behind.
MaintenanceAn experienced maintenance crew knows what to fix, when to replace, and how to get the job done right the first time. JIM crews do it all, and will never over-sell a job with unnecessary materi-als or excessive hours. If you’re ever short handed, we can always step up to the plate and take care of your on-site workload.
HousekeepingJIM does more than deep clean. We create a safe and healthy environment using professional tools and industrial-strength products. We also offer disinfecting services and mold abatement for your apartment communities and their common areas.
HVACFor HVAC installation, repair and 24/7 emergency service, JIM is just a call away. Our licensed technicians get your heating and air conditioning systems up to speed and keep them running with affordable preventive maintenance programs.
One number. One provider. For all your turnkey service needs.
Turnkey services for
multi-family dwellings.
www.JIMpropertyservices.com | [email protected]
JUST CALL 615.833.9207
HOLIDAY SPECIAL
Mention this ad to receive a 20% discount on all
carpet & paint services!
expires 12.31.14
News & Events ad final.indd 1 11/20/14 11:31 AM
PRSRT STDU.S. Postage
PAIDNashville, TN
Permit No. 380
Specializing in all Aspects of Constructionon Multifamily/Commercial Properties
Specializing in all Aspects of Constructionon Multifamily/Commercial Properties
ONE CALL DOES IT ALL!ONE CALL DOES IT ALL!
• Complete Interior and Exterior Property Rehabs
• Water Intrusion Specialist
• Disaster Relief
• 24 Hour Emergency Service
• Complete Interior and Exterior Property Rehabs
• Water Intrusion Specialist
• Disaster Relief
• 24 Hour Emergency Service
With a strong sense of urgency while catering to your needs,Windsor Redevelopment is committed to helping you succeed.With a strong sense of urgency while catering to your needs,Windsor Redevelopment is committed to helping you succeed.
Serving The
Multi-Family
Industry
Nationwide
Proudly Serving
the USA!
1-866-204-8734
PRSRT STDU.S. Postage
PAIDNashville, TN
Permit No. 380