Download - Deanz cbam
![Page 1: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/1.jpg)
2014 DEANZ Conference – Christchurch
Using a concerns-based approach to
professional development of staff for
open and distance learning
![Page 2: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/2.jpg)
CHALLENGES
What are the biggest challenges facing your organisation with regards to the adoption of innovation, for example, the introduction of open, flexible or distance education approaches?
• Staff resistance • Lack of resources • Lack of clarity around
‘why’ • Lack of time • Lack of expertise • Lack of experience • Lack of knowledge • Lack of support • No leadership
![Page 3: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/3.jpg)
ACOT MODEL
![Page 4: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/4.jpg)
UNDERSTAND YOUR STAFF
• Who are your leaders? • Who are your technical ‘experts’? • Who are your ‘theorists’ and thinkers? • Who are your risk-takers? • Who are your best practitioners? • How do you decide? • What evidence do you have?
![Page 5: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/5.jpg)
RESPONSE TO CHANGE
Supportive of change
Not supportive of change
Not aligned with vision
Aligned with vision
![Page 6: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/6.jpg)
RESPONSE TO CHANGE
Supportive of change
Not supportive of change
Not aligned with vision
Aligned with vision
![Page 7: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/7.jpg)
RESPONSE TO CHANGE
Supportive of change
Not supportive of change
Not aligned with vision
Aligned with vision
Moving ahead together – goals achieved, innovation evident
“Rogue” staff – enthusiasts who are difficult to harness
Reluctance, silent resisters, grumblers, lacking confidence
Vocal opposition, resisters, underminers
![Page 8: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/8.jpg)
ASK
What do you think are the characteristics of a successful PD programme?
• Relevant • Sustained • In-depth • Personalised • Authentic • Applied • In context • Engaging • Over time
![Page 9: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/9.jpg)
SOME MODELS TO CONSIDER…
• Whole staff/school wide • Syndicates • Mentor teachers • Trickle down • Just-in-time • Reward innovation • Which have you experienced?
![Page 10: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/10.jpg)
DEFINITION OF CONCERN “The composite representation of the feelings, pre-
occupation, thought, and consideration given to a particular issue or task is called concern.”
Hall & Hord, p. 61
![Page 11: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/11.jpg)
SCENARIO…
Your management team announces that your organisation will be offering a MOOC by the end of the year. What questions/concerns do you have about how you’ll cope and what you’ll have to do?
Record one concern per sticky and add to the wall
![Page 12: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/12.jpg)
OPEN-ENDED STATEMENT
“When you think about [innovation] what concerns do you have? Please be frank, and
answer in complete sentences.”
Hall & Hord, p. 68
![Page 13: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/13.jpg)
CATERING FOR LEVELS OF CONCERN
• Concerns Based Adoption Model (CBAM) • 7 levels that cater for the level of concern of
each member of staff • Awareness • Informational • Personal • Management • Consequences • Collaboration • Refocusing
![Page 14: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/14.jpg)
AWARENESS
• "I don't know anything about ICT and am not interested“ • The main focus for staff development at this level of
concern is raising awareness. • Strategies include: displays, notice-boards, orientation
programmes, presentations.
![Page 15: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/15.jpg)
INFORMATIONAL
• "I don't know a great deal but would like to know more".
• The main emphasis at this stage is providing information
• Strategies include: brochures/pamphlets, tours/visits, starter kits, newsletters.
![Page 16: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/16.jpg)
PERSONAL
• "I'm not really sure I can do it. How will this affect me?“ • The main focus at this level is establishing relationships
and support. • Strategies include: one-on-one assistance, functional
relationships with key resource people
![Page 17: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/17.jpg)
MANAGEMENT
• "getting organised takes all my time". • The main focus at this level is demonstrating
procedures • Strategies include: procedures for accessing software,
hardware, peripherals, technical help etc. Also, templates, shared files/clipart, policies.
![Page 18: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/18.jpg)
CONSEQUENCES
• "How can I improve my work to increase student performance?“
• The main focus of this level is clarifying and evaluating effective teaching techniques
• Strategies include: seminars, workshops, professional reading, library resources, internal ‘help’ publications
![Page 19: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/19.jpg)
COLLABORATION
• "How can I work with others to make a greater impact?
• The main focus of this level is disseminating ideas and working with others
• Strategies include: peer networks (buddies), seminars, conference presentations, contributions to staff meetings & newsletters
![Page 20: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/20.jpg)
REFOCUSING
• I know a better way.“ • Those working at this level are able to
concentrate their efforts on new developments.
• Need to provide background information in the form of research findings, readings etc.
![Page 21: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/21.jpg)
LEVELS OF CONCERN
Level of concern Expression of concern
6. Refocusing I have some ideas about something that would work better
5. Collaboration How can I relate what I am doing to what others are doing?
4. Consequence How is my use affecting learners? How can I refine it to have more impact?
3. Management I seem to be spending all my time getting materials ready
2. Personal How will using it affect me?
1. Informational I would like to know more about it
0. Awareness I am not concerned about it
![Page 22: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/22.jpg)
![Page 23: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/23.jpg)
PLANNING INTERVENTIONS
Hall, George, & Rutherford, 1986
![Page 24: Deanz cbam](https://reader033.vdocuments.site/reader033/viewer/2022042623/54809aaeb4af9f9b158b5e3e/html5/thumbnails/24.jpg)
Talking Points
Think about planning a professional development workshop in your organisation. . .
• How were the participants’ concerns identified?
• How did the PD programme match the concerns of the individuals?