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Page 1: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

Data Governance

Robert HillardAugust 2011

The conflict between healthprocesses and information

Page 2: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

“People (will) have more time for leisure activities inthe year 2008. The average work day is about fourhours”

James R. Berry (1968), “40 Years in the Future,” Mechanix Illustrated

Page 3: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsuhttp://en.wikipedia.org/wiki/File:Okona-GfhR-TRS-80.jpg

Page 4: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

“Information is produced by all processes and it isthe values of characteristics in the processes’ outputthat are information”

R. M. Losee (November 1998), “A Discipline Independent Definition of Information,” Journal of the American Society of Information Science

Page 5: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu4

Despite the continuing reduction in the cost ofcomputing, it is orders of magnitude more expensivetoday to introduce new products or services than itwas 15 or 20 years ago.

Page 6: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

Privacy• Linking across financial and clinical

domains• No false positive matches• Individual details• long time horizon

Clinical• Within clinical domain• No false negatives• Multiple data types• Minimum translation for expert

consumers

Reporting• Across domains• Time variance• Statistical accuracy (false

positives and negatives often OK)

Page 7: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

[In the 1920s,] experts predicted that by 1980, everysingle woman in North America would have to worksas a telephone operator if growth in telephone usagecontinued at the current rate*

Business Data Communications and NetworkingJerry FitzGerald, Alan Dennis

*At the time, all telephone operators were women

Page 8: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu7

Sep

arat

ion/

Acc

essi

bilit

y

Complexity

Small Worlds data measure

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© 2011 Deloitte Touche Tohmatsu8

Master Data

Persistent Hierarchy

Synchron-isation

Temporal Hierarchy

OperationalSystem Table Field

Mapping

Subject

Entity Attribute

Organisation Structure

Relationship

Dimension Fact

Metric Aggregation

Business Report Metric

Strategy Compliance RuleQuality Measure

Completeness Rule

Accuracy Rule

Stakeholder Attributes Master Data

Persistent Hierarchy

Synchron-isation

Temporal Hierarchy

OperationalSystemTableField

Mapping

Subject

EntityAttribute

Relationship

DimensionFact

Metric Aggregation

Business ReportMetric

StrategyQuality Measure

Synchron-isation

OperationalSystemTableField

Mapping

Master Data

Persistent Hierarchy Temporal Hierarchy

Stakeholder Attributes

Synchron-isation

OperationalSystemTableField

Mapping

DimensionFact

Metric Aggregation

Business ReportMetric

Strategy

EntityAttribute

Relationship

Page 10: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

Page 11: Data Governance The conflict between health processes and … · 2017-10-03 · Data Governance Robert Hillard August 2011. The conflict between health ... Business Data Communications

© 2011 Deloitte Touche Tohmatsu

Average Degree: 2.2Maximum Geodesic Distance: 5Average Geodesic Distance: 2.4

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© 2011 Deloitte Touche Tohmatsu

Isn’t that why we have standards?

Doesn’t Health Informatics solve this?

11

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© 2011 Deloitte Touche Tohmatsu

Metrics

Navigational

Operational

Atomic

18 months

5 years

forever

18 months

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© 2011 Deloitte Touche Tohmatsu

Minor Subject Area Representatives Regions

Projects

Medical

Financial

Data Governance Board

Data Governance Forum

Secretariat

Major Subject Area Representatives

Major Subject Area

Major Subject Area

Major Subject Area

Major Subject Area

Minor Subject

Area

ProjectProject

Standing Data Quality Resources

Supports subject area representatives

Reports to board

Provides direction for Projects and Standing Data Quality Resources

Minor Subject

Area

Minor Subject

AreaProjectProject Resource

Minor Subject

Area

RegionRegionRegion

Sets information governance agenda for the organisation

Prioritises issues

Has ultimate accountability and supervision of data quality and compliance metrics

Ongoing corrections

Issues managementData governance projects

Minor Subject Areas and Regionsparticipate in the Forum as needed

Major and Minor Subject Area Representatives together form the Data Owners in the Governance

Organisation

Operational

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© 2011 Deloitte Touche Tohmatsu14

Usa

bilit

y

Relevance

1

2

3

4

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© 2011 Deloitte Touche Tohmatsu

www.infodrivenbusiness.com

www.openmethodology.org

www.twitter.com/rhillard

www.deloitte.com/au/eim

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