Transcript
Customer First
The Toyota Way
Who Is the Customer?
Who Is the Customer?
These are the Customers!
Who Is the Customer?
These are the Customers!
This is the “seller.”
Who Is the Customer?
This is the Customer!
This is the “seller.”
Who Is the Customer?
This is the Customer!
This is the “seller.”
This is the Customer!
This is the “seller.”
These are the Customers!
This is the “seller.”
Customer First!