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© GS1 India 2017
GS1 India
CSD Grievance Redressal System
Canteen Store Department(CSD)
May 2018
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© GS1 India 2017 2
Consumer register complaint throughCSD mobile application
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© GS1 India 2017 3
Step 1: Scan the barcode using CSD mobile application
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© GS1 India 2017 4
8906000990421 Scan the barcode
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© GS1 India 2017 5
Step 2: Check out product details
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© GS1 India 2017 6
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© GS1 India 2017 7
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© GS1 India 2017 8
Step 3: In case of any discrepancies in the product details, tap on
tab “Register Complaint”
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© GS1 India 2017 9
Tap
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© GS1 India 2017 10
Step 4: Fill up the form
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© GS1 India 2017 11
Select canteen
store
Enter receipt number
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© GS1 India 2017 12
Tap
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© GS1 India 2017 13
System generated mail to consumer
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© GS1 India 2017 14
20171121E9F9C4
Canteen Stores Department <[email protected]>
This is a system generated message to acknowledge the complaint you submitted through CSD mobile app.Your complaint number is 20171121E9F9C4.
You may contact Director (CSD), Canteen Stores Department Customer Cell, at 011-xxxxxxxx if any further assistance is required.
AdministratorCanteen Stores Department Mobile App
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© GS1 India 2017 15
Thank You