Download - Cross-Cultural Issues in Strategic HRM
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Cross-Cultural Issuesin Strategic HRM.
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What is Culture?
The way in which each of us is programmed
to behave in the environment.
Culture s like an icebergs.
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Above the surface area include:-
Overt behaviors: How people -
Dress
Eat
Walk
Talk
Relate to one anotherConduct themselves during public
ceremonies such as weddings or funerals.
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Below the Surface area include :-
How we encode and retrieve informationWhat is justice?Music?Proper parenting?Beauty or ugliness? What meaning is attached to "teaching"
stories?What does being well educated mean?What constitutes status?
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How many cultures are there?
Thousands. Within any given nation there
are many sub-cultures, and within many
nations there are even completely
independent cultures. There are a few
hundred nation states in the world, multiply
that by at least 10. Some people even
believe every family has its own culture,after all, have you ever known two families
that are alike in their roles and customs?
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How does language affect
relationships?
Language differences exist within eachculture as well as across cultural
boundaries.
Its important to always keep a note onHow we Communicate.
Make an effort to help others understand
us better.Ask others for clarification when were
listening and understanding their language
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How many Cultures are there?
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INDIANS
Happy go merry people.
Future Centered.
Poor Decision Making.Too Emotional.
Good Communication Skills.
Smart Workers.Adaptable.
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Americans
Poor in communication.Respect Knowledgeable and talented
Person.Very good Business Negotiators.Individualistic Personality.Loud, Rude and Straight Forward.DominatingKnow how to say NO
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Germans
Good in Technology.
Good in Arms and Equipments.
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How to Select the right expatriate?
Selection process should fall into thedomain of well-informed interculturaltrainer or HR Professional.
Often Top Management that decideswho to send.
They choose the most technically
competent candidates.
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Cont..
The obvious direct costs of failuresuch as overseas compensation,allowances and repatriation are
high.But The real costs are the indirect
costs such as damaged
relationships with the host-countrygovernment, with localorganizations and with directcustomers and the potential loss of
product market share.
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Reasons of Expatriate failure
The spouse's inability to adjust.
The employee's inability to adjust.
The employee's personal oremotional immaturity.
Other family problems.
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Variables affecting expatriate
success.
Technical competence on the job.
Relational abilities.
Environmental variables.
Family situation.
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Employee selection criteria
Self-orientation
Others-orientation
Perceptual-orientation.
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Self-orientation
Stress-reduction skills
Reinforcement substition
Technical competence
The ability to deal with alienation andisolation.
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Others-orientation
Relationship skills
Language skills
Understanding importance of nonverbalcommunication
Respect and empathy for others.
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Perceptual-orientation
High tolerance for ambiguity, beingnonjudgmental
Being open-minded
Able to make correct assumptions about
the reasons or causes of HCN behavior.
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Interviewing the family
Level of marital stability.Responsibilities for aging parents.Existence of learning disabilities in a child.
Behavioral problems in teenagers.Emotional stability of family members.Strength of family ties to the community
or to other family members not goingoverseas.
Strength of children's attachment toextracurricular activities.
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Steps for HR
Make a note of Relational skills andabilities required for the job as well astechnical skills needed.
HR needs to familiarize itself with thetarget country, its pitfalls andopportunities.
Research compensation levels for the
target countryDefine the position requirements and
develop selection criteria It is important to establish a
repatriation program.
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Reality is only an opinion--yoursand everyone else's. Your specialreality is formed in the cultural
environment in which you wereborn, raised, and spent most ofyour life. Your reality will never
completely match someoneelse's. Find commonality, andwork from there.
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Thank you !!
By
Geetika Khulbe
Neha Bolakani
Harpreer Kaur