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Creating an Innovation Driven Ecosystem
Praveen ChopraEVP, Chief Information & Transformative
Innovative Environment Officer
Thomas Jefferson University & Jefferson Health
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Agenda
1. Mindset
2. New Direction
3. Disciplined Approach
4. Celebration & Recognition
5. Relevance
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Mindset
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Consumerism
Emerging Technology
RegulationsResource Shortage
Reimbursement
Speed to Market
Integration Change Management
Choices
Balancing Act
ClinicalCare
Research Teaching
Innovation Driven Ecosystem
Information, Connection,
Communication
Innovation
IncubationExcellenceClinicalCare
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Paradigm Shift Value Based Organization
Craftsman
Facility Centric
Event Centric
Volume
Technology
Team Based
Consumer Centric
Process & Information Centric
Value
Digital
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• Create an innovation driven ecosystem to nurture consumer centric digital enterpriseVision
• Excellence in creativity, collaboration and delivery (ExCCD)Mission
• Innovate, collaborate, excel, deliver and have funMotto
• Simple, meaningful and beautifulUnique Selling Proposition
6
Our Guiding Principles
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New Direction
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8
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MyJeffHealthSupporting Patients & Families First
The Neonatal Intensive Care Unit with live streaming cameras• Families to see their
babies 24/7 and from anywhere in the world via a secure online portal
• 55,000 total views
• Usage across 20countries
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NICView
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MyJeffEdSupporting Forward Thinking Education
• Improves efficiencies• Facilitates partnerships at
other locations• Provides optimal
educational environment for students and faculty
• Transparent goal tracking
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Student Information Systems Modernization
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JeffConnectSupporting a Seamless Clinical Enterprise
Insights driven process redesign for rapid decision making• Reduced the rate of
patients who “Left without being seen” by 75%
• Significantly reduced the average wait time
• Improved customer service scores by 20%
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ED Dashboard Project
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JeffDiscoverySupporting High Impact Science
• Allows patients to record data instantaneously
• Has the ability or users to monitor data remotely
• Has led to improved patient-reportedoutcome rates
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Research Kit App
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JeffWisePrograms of Global Distinction
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PerioperativeKPIs
BMTCancerInformatics
Making the business of health, education and research, smarter
SickleCellPopulationHealth
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JeffDigitalSupporting One Jefferson
User-friendly and secure login • Time saver for clinicians and
staff• Leverage “fast user login &
switching”• Integrate with various medical
and business applications.• Implement Imprivata
ConfirmID/E-Prescribe controlled substances (hands free authentication)
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Single Sign On Project
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Disciplined Approach
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Demand ManagementA Disciplined Approach Through Focused Execution
• Enterprise vs. Local• Integrated vs. Distributed• Disciplined vs. Opportunistic• Path Creation vs.
Keeping the Lights On
Prioritization and Dynamic Resource Allocation
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Thinking DifferentlyDeveloping a High Performing Team
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Celebrate & Recognize
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Engagement & CommunicationsBest Place to Work
Strategy/“Big Picture”
Town Halls, Team MeetingsAnnual Reports
News/Regular Updates/Success
StoriesNewsletters, TVs,Executive Memos
Team ActivitiesCelebrations, Team Building, Fun!
Info/AnswersIntranet,
Chat ForumsPositive
Recurring Multi-Modal
Positive ThinkingSelf Care Sessions,
Mind/Body Awareness
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Global Recognition The story of Jefferson’s evolution in technology has earned the organization industry-agnostic recognition, extensive media coverage and new partnerships with world-renowned companies.
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Relevance
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Patients/Students/Community
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Have Fun!