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Creating 3D reference:
Adventures in Second Life
Amy Buckland [email protected]
Krista [email protected]
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TodaySecond Life Reference
Creating Reference Services in Second Life
McMaster University
McGill University
Future of 3D Virtual Reference
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Advantages of SL ReferenceIncorporates the best of traditional and digital reference
Adds visual cues to a digital interaction
Anonymity means users don’t feel stupid when speaking to the librarian
Visual representation of chat facilitates the flow of the conversation
Avatars increase the sense of “being there”
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Disadvantages of SL ReferenceTechnical Issues
Disappearing reference interview ?
Gimmick
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Academic Libraries in SLEducation actively exploring
Exemplify 2.0 concepts (Swanson, 2007)
participatory
flexible
service at the point of need
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McMaster’s Second life
lots of training and exploration time
links to existing online resources
little marketing
3 month pilot now a continuing project
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McGill’s Second Life
new pilot
high learning curve for staff
orientation promo
support for faculties
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The future of virtual world referenceMust be creative
Incorporate digital natives
student projects
student feedback
Don’t duplicate
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Why Virtual Worlds?statistics suggest there is a need but needs more analysis
point of need issue
other virtual world projects
important to prepare for the future
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Thanks! Merci!
Danu Dahlstrom(aka Krista)
Jambina Oh(aka Amy)