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CPDSO MEMBER EVENTInnovation in Learning & Development
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RICHARD GOTT
▪ MemberWise Network, Founder & Chair
▪ CPD Accredited Provider
▪ Dedicated to promoting value and good business practice
▪ Run conferences and events linked to good practice
▪ Chair of Independent Advisory Board for CPD Standards Office
▪ Advisory Board oversee assessment processes at CPDSO
▪ Tackle challenges in Assessment
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MOTIVATION FOR TODAY
▪ Emergence of different learning styles
▪ Different Forms of Media used for Training & Learning
▪ Apps
▪ E-reading
▪ Webinars
▪ Hangouts
▪ Maintaining Training Quality
▪ Assessments
▪ Internal Measures
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PEER-TO-PEER LEARNING
▪ A new approach
▪ Creating an Online Community
▪ Badging Participation
▪ Posting – Proactively sharing learning
▪ Responding – Responsively sharing insight/knowledge
▪ Attending – Face-to-Face Events / Conferences
▪ Let’s take a look…
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MEMBERWISE CONNECT
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REWARDING SHARING
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REWARDING SHARING
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REWARDING SHARING
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INNOVATION
▪ Trends in Learning & Development
▪ Successful new training types
Embrace
Innovation in Training
▪ Systems to bring in changes
▪ Flexibility to new changes
Encourage
Innovation in Organisations
▪ How to implement, without affecting your day-to-day
▪ Platforms to use for new training
Implement
Innovative changes
▪ Simple measures to assess Training
▪ Iterations to improve each time
Quality Control
to ensure it runs smoothly
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AGENDA & SPEAKERS
▪ 14:00 – “Welcome & Introduction” - Richard Gott, Memberwise
▪ 14:15 – “What’s Happening in L&D right now?” – Rudi Narendran, CPDSO
▪ 14:30 – “Introduction into Digital Badging” - Chris Kirk, Digital.me
-----------------------------------------Break @ 15:00 ------------------------------------------
▪ 15:20 – “CPDSO Update: Assessments, Members and More” – Amanda Rosewarne,
CPDSO
▪ 16:15 – “Where to start for great Webinars” – Jo Cook, Lightbulb Moment Ltd
▪ 16: 45 – Closing Remarks & Audience Q & A
▪ 17:00 – Final Drinks & Networking
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WHAT’S HAPPENING IN L&D?Rudi Narendran, CPDSO
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HOT TOPICS IN 2017
▪ Technology Supported Peer
Learning
▪ Mobile Learning
▪ Portability & Flexibility
▪ W-earning?1
▪ Understanding & embracing Social
▪ Facebook: Workplace2
▪ Microlearning
▪ Video
▪ Development is motivating
learning
▪ 35 million workers enrolled in MOOCs
in 20163
▪ Adaptive learning
▪ Blended learning
▪ Gamification of Learning
▪ Neuroscientific foundations
▪ Achievements & Badging
1: https://www.thehrdirector.com/business-news/learning-and-development/5-learning-trends-cant-ignore-2017/2: https://www.facebook.com/workplace3: https://hbr.org/2016/10/how-learning-and-development-are-becoming-more-agile
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GOING TO PERU!
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DUOLINGO
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Adaptive Learning
Different learning styles – recognises strengths and
weaknesses and gives you more of the ones you are
weaker on!
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MOBILE LEARNING
Bitesize Chunks – setting your
own commitment and pace
Individually set objectives
yourself periodically – self
management!
Simple Progress Tracking –suggestions on what to improve
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SOCIAL
Join or Make Groups & Communities – compete,
compare and share
Share progress, achievements
& updates on social media
…or with anyone!
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GAMIFICATION
Achievements & Badges –
progress markers
Incentivise
“Good”
Learning
behaviours
“Fun” Elements i.e. Mascots,
points system for prizes
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CPD Standards Office Member Event - London26 June 2017
The future of credentials todayChris Kirk
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See Every Skill
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See
See every skill
Shareability
Discovery
Recognition
Celebration
Visibility
Transparency
Understanding
Examination
Validation
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See every skill
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Every
See every skill
Uniqueness
Wholeness
Large or Small
Formal or informal
Regulated or unregulated
Personal or Professional
Old or new
Progression
Milestones
Achievements
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See every skill
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Skill
See every skill
Technical
Academic
Human
Knowledge
Competence
Behaviours
Values
Motivations
Passions
Performance
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See every skill
Human Skills
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DigitalCredentials
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So what are they?
See every skill
Universal
Safe & secure
Data-rich
Shareable
Verifiable
Trackable
Discoverable
Connected
Portable
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EducatorsAwarding & Professional
Bodies
3rd Sector, Clubs & Societies
Employers
Our heroes issuing to make the invisible, visible
See every skill. See the skills you need
See every skill. See progress
See every skill. See the results
See every skill. See the impact
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Helping frame, capture and communicate across the key transitions in life and workRevealing skills where they exist but are hidden and encouraging
the uptake of those yet to be developed
See every skill
Career inspiration
& navigation
“where could I go and what is needed to get there”
Job preparation
“confident I’m getting set for my first job, or returning to the workforce”
On the job success
“demonstrating I’m getting the job done well and being productive”
Career progression
“proving I’m ready for the next step”
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Creating a safe, secure lifelong profile of verified skills
See every skill
Talent
Systems
Digital
CVs
Signature
Instant validation of
the truth for the
reviewer
Intranets
Blogs /
websites
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Better connecting people to opportunities to grow careers and business..
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Bringing it to life
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See every skill. see self-motivated students
#1 - College students have a whole directory of skill
areas to choose from
#2 – These skills are what local employers have said they need
#3 - Students have tasks they must complete that they upload evidence
against. College staff are trained to assess and issue credentials where skills are
demonstrated
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The recipe for a masterchef
1
2
4
3
5
6
789
Career progression stepping stones
Workforce Workforce development
End point for traditional qualifications
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Socially shared
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See every skill. see leadership without limits
Over 130 Digital Credentials
developed so far…
• ‘Retrospective’ ILM Qualifications and Units
• Unique differentiator for Apprenticeships
• On-programme recognition of Skills,
Knowledge, Behaviour and End Point
Assessment
• Rolling programme of issuing to 3,000 ILM
learners
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38
So far…
2500+ badges accepted
Over 23,000 views of those credentials
640 learners shared their badges
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City & Guilds Group Ampersand Awards
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Powered by…
See every skill
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World leading credentialing management software
See every skill
EU/EEA Hosted
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Together we can..
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..make theinvisible, visible
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Join us
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See Every Skill
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Thank You
www.digitalme.co.uk@digitalme_
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CPDSO Update: Assessment, Members and
More…
Amanda Rosewarne
Director of CPD Research & Accreditation
WWW.CPDSTANDARDS.COM 47
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THIS AFTERNOON…
Key Goal = Transform Your CPD Thinking
To achieve this, we will;
✓ Discuss the role of CPD Services Office
✓ The CPD Research Project: “The Science Bit”
✓ CPDSO Membership Community: Member Spotlights and Update
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“The man who graduates today and stops learning tomorrow is uneducated
the day after.“
~Newton Diehl Baker~
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CPDSO Accreditation
Services
“Campaigning for Excellence in Lifelong Learning”
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Understanding the Art of CPD “Continuing Professional Development (CPD) involves intentionally
developing the knowledge, skills and personal qualities an individual requires to perform their professional responsibilities successfully, and stay current
and competent within their role and at work.”
CPD Research Project, 2013
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The Art of CPD
All professional bodies and regulators have CPD requirements:
As a CPDSO provider, you can create educational marketing content as online or offline activities that are ‘CPDable’
As a result, you can issue CPD certificates to your clients and grow your business through a different sales and marketing mechanism
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Lets Transform our CPD Thinking
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UnderstandingCPD
What do we know?
THE CORPORATE CASE
➢Macro investment in training courses to meet regulation is typically non efficient
➢Training course ‘content’ is often irrelevant and without practical application
➢There is a ‘gap’ between HR procurement and the true philosophy of CPD
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Understanding CPD…
In its simplest form - CPD is a philosophy:
A way to formally approach lifelong learning
Sounds boring….
.....BUT used effectively....
it is a weapon that should be at the heart
of every ‘learning organisation’
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CPD for who, where, what and WHY?
Organisations that place relevant CPD and learning stay ahead of their markets
65% of individuals buy CPD training out of their own pocket
Increasing thirst for online and e:CPD
Our CPD research demonstrates clear relationships between engaging in CPD activities and:
Becoming promoted within an employing organisation
Being able to progress into a new role
‘Feeling’ more confident at work.
Having better relationships with your colleagues and manager.
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CPD The real story
What do you think when you hear the term CPD?
‘I groan silently.’
The CPD Research Project has informed us that….
✓ Attitudes and behaviours e.g. The ‘psychological contract’ can Become negative, easily disgruntled, prone to feeling disillusioned
✓ How much individuals dislike CPD because they are ‘made’ to do it.
✓ Sometimes HR and L&D unaware of relevant CPD policy details
✓ If individuals undertake CPD, they become more employable, even if they dislike doing it.
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CPD = employability
Using CPD on your CV
CPD = Employability + Promotional Prospects + Job Satisfaction
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Bringing Learning Alive
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Rethinking the Learning Experience
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Rethinking the Learning Experience
Now people are learning FROM work
not for work
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Celebrating the Information Age
The biggest change agent within the information age is automation…..
Moving humans to work on complex problems, with empathy, creativity and passion
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Restructuring the Learning Experience
Recent CIPD Statistics:
42% of people want to access learning on their mobile
55% of people seek to learn on their way to work
Of the top ten learning tools available :
7 are online social and No. 1 is Twitter
Neuroscience: Movement is critical for learning
Move delegates after 20 minutes
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Member Spotlight
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DIGITAL IS DISRUPTING CPD AND WE CAN HELP YOU EMBRACE IT
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DIGITAL IS DISRUPTING CPD AND WE CAN HELP YOU EMBRACE IT
▪ A platform that will enable training providers to assess against their standards enabling each individual on each course to identify their needs and gaps
▪ Bitsized online content is matched to the needs of each individual
▪ The technology will monitor what they looked at, how long they watched it for, where they dropped out, what is most popular or not etc.
▪ Training providers can use this information to ensure their content is current and effective
▪ The technology will help individuals continuously develop their knowledge and skills and embeds learning from the training programmes
▪ Online coaching sessions are recorded tagged and stored for future reference
▪ The platform will provide living measurable proof of CPD
▪ Digital badges are given to demonstrate CPD that can be used in CV’s etc
▪ All information is stored in an individual learning record store so the individual
takes that wherever they go and control their data
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CPDSO Membership Community
CPDSO BRANDING guidelines and update
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Build an Innovative & Professional Marketing Toolkit
Get CPD Ready…
& Build a Global Marketing Toolkit
oThink about your clients and potential audience
oUnderstand your position as a supplier
oBe innovative in your educational delivery – online, face to face or elsewhere!
oDon’t sell – become a trusted advisor and provide comprehensive guidance
oUnderstand educational cornerstones within your industry requirements and aim to handle questions confidently
oRemember that you are always a student in life – the best businesses grow from listening to their customers !
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Where to start for
great webinars
#CPDSO
@LightbulbJo
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#CPDSO @LightbulbJo
lightbulbmoment.info/LOLresource
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#CPDSO @LightbulbJo
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#CPDSO @LightbulbJo
What is a webinar?
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#CPDSO @LightbulbJo
A webinar is…
Software platform
Lots of people!
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#CPDSO @LightbulbJo
Webinars are growing
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#CPDSO @LightbulbJo
TM In-Focus report
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#CPDSO @LightbulbJo
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#CPDSO @LightbulbJo
Webinars are
rubbish
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#CPDSO @LightbulbJo
Conference call in real life
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#CPDSO @LightbulbJo
TM In-Focus report
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#CPDSO @LightbulbJo
Lack of skills
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#CPDSO @LightbulbJo
What do you use webinars for?
Marketing
Learning
Other?
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#CPDSO @LightbulbJo
Planning a great webinar
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#CPDSO @LightbulbJo
Structure for webinars
Opening
Content with interaction
Involve others
Don’t sell!
Close with appropriate info
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#CPDSO @LightbulbJo
Opening: basic tools
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#CPDSO @LightbulbJo
Not just a poll
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#CPDSO @LightbulbJo
Interaction throughout
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#CPDSO @LightbulbJo
Involve the host/producer
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#CPDSO @LightbulbJo
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#CPDSO @LightbulbJo
Close
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#CPDSO @LightbulbJo
Tips andtricks
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#CPDSO @LightbulbJo
Plan interactions
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#CPDSO @LightbulbJo
Deconstruct face to face delivery
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#CPDSO @LightbulbJo
Use a range of tools
Biser Todorov GFDL http://www.gnu.org/copyleft/fdl.html
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#CPDSO @LightbulbJo
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#CPDSO @LightbulbJo
Involving people to ‘see’ them
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#CPDSO @LightbulbJo
Summary
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#CPDSO @LightbulbJo
Summary: structure
Opening
• Basic tools
• Rich interaction
Content
• Engaging
• Conversational
Closing
• More info
• Questions
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#CPDSO @LightbulbJo
Summary: Design and deliver
Design to understand audience
Plan interactions with tech tools
Mix up tools and focus on real people
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#CPDSO @LightbulbJo
A learning journey
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#CPDSO @LightbulbJo
Contact info
Download resources:
www.lightbulbmoment.info/LOLresource
@LightbulbJo
Bespoke training,free webinars andFacebook group
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CLOSING REMARKS
▪ Richard Gott, Memberwse
▪ Amanda Rosewarne, CPDSO
▪ 2017 FULL of innovative emerging trends
▪ Gamification
▪ Microlearning
▪ Live Video
▪ No need to be scared to try – good webinars can be easy to make!
▪ Credentialing moving into a digital realm, way we do this is changing
▪ Chris Kirk, Digital.me
▪ Jo Cook, Lightbulb Moment
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THANK YOU FOR COMING!We hope you enjoyed it, and hope to see you again!