Connecting with Diplomacy: Connecting with Diplomacy: Knowledge and Collaboration at the
U S Department of StateU.S. Department of State
Connecting with the FedsWashington, DC
June 29, 2010
U.S. DEPARTMENT of STATE
U.S. Department of State
Basic Roles• Make and execute
foreign policy• Provide consular
and passport servicesservices
• Manage official U.S. presence abroad
60,000+ 60,000 employees worldwideProduces high gvolume of knowledge
U.S. DEPARTMENT of STATE
Knowledge Leadership Initiative
Knowledge often hard to accessKnowledge Leadership: Access and contribute g pknowledge anywhere, anytimeHow we’re pursuing it:
• Self-forming, self-managing online communities• Central repository for knowledge
C • Connecting to expertise• Integrating with enterprise search• Keeping it simple through social media that make p g p g
knowledge-sharing part of the daily workflow
U.S. DEPARTMENT of STATE
3
Diplopedia
U.S. DEPARTMENT of STATE
Total UsersTotal Articles
StatisticsTotal UsersTotal Articles
As of June 2010
• 11,000 articles
• 3,300 registered contributors
• More than 2,000 visits per day
U.S. DEPARTMENT of STATE
Communities @ State
U.S. DEPARTMENT of STATE
The Sounding Board
U.S. DEPARTMENT of STATE
Virtual Student Foreign Service
U.S. DEPARTMENT of STATE
Using IT for Diplomacy
U.S. DEPARTMENT of STATE
Contact and Reference Materials
Tiffany Smith [email protected]@tiffanysmith
M i f i More information: http://www.state.gov/m/irm/ediplomacy@eDiplomacy_USA
U.S. DEPARTMENT of STATE
