Connected Devices
Collaborative User Experience
www.novel-ebiz.com
Strategic Global User Experience Architecture and Design Series
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2©
Connected DevicesCollaborative User Experience
Designing for User Ecosystem: Physical, Digital, and Collaborative Worlds
Addressing the next big thing in technology: Connected Devices
Definition
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 3©
Connected DevicesCollaborative User Experience
"Cyberspace is not a place you go to but rather a layer tightly integrated into the world around us"
- Institute For The Future
Definition
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 4©
Connected DevicesCollaborative User Experience
We are now witnessing a trend in user behavior where user’s interactions with physical world and digital world overlap to create unique patterns of user experience in a collaborative world
Definition
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 5©
Connected DevicesCollaborative User Experience
What user experiences in physical world is cross-linked to digital world creating an overlapping space for collaborative user experience
Key point:
Conceptual Diagram
Model Concept and Design: Sushmita Dutt©
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 6©
Connected DevicesCollaborative User Experience
While watching a news event on television, viewers are often prompted to voice their opinion over the TV channel’s social media account (Facebook, Twitter, etc.) causing a shift in user experience from physical world to digital world and vice‐versa where User Context remains the same.
User Context Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 7©
Connected Devices:Collaborative User Experience
Samsung devices work together, keeping user in sync with user contexts…
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 8©
Connected DevicesCollaborative User Experience
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 9©
Connected DevicesCollaborative User Experience
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 10©
Connected DevicesCollaborative User Experience
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 11©
Connected DevicesCollaborative User Experience
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 12©
Connected DevicesCollaborative User Experience
Mirror the image on mobile --------
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 13©
Connected DevicesCollaborative User Experience
Sync Samsung devices to seamlessly share videos, photos, music and more….
Case:
Real World Example:
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 14©
Extended ConnectivityCollaborative User Experience
Beyond Devices
User gets connected to Multiple Technology Platforms on Single Sign-on
One Google Account for everything GoogleSign in to continue to Gmail Sign in to continue to YouTube
Case:
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 15©
Connected TechnologiesCollaborative User Experience
Advantages
Ease of Use andImproved Productivity
User gets connected to Multiple Technology Platforms on Single Sign-on
With a combination of technology, processes and IT intelligence, connected technologies deliver Consistent User Experience
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 16©
Connected TechnologiesCollaborative User Experience
Technical Architecture and Conceptual Model
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 2©
Connected TechnologiesCollaborative User Experience
Technical Architecture and Conceptual Model
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 17©
Connected TechnologiesCollaborative User Experience
Technical Architecture and Conceptual Model
Platform One Environment
Registry Repository
Model Service Exec. Data Mgmt. Mgmt. Mgmt. Mgmt.
Infrastructure Services
Service Bus
Platform Two Environment
Users
Transactions
Collaborations
Processes
Software System
Use
r Int
erfa
ce
Use
r Ser
vice
s
Busi
ness
Reso
urce
s
Serv
ice
Bus
Vertical Integration
Users
Transactions
Collaborations
Processes
Software System
Use
r Int
erfa
ce
Use
r Ser
vice
s
Busi
ness
Reso
urce
s
Serv
ice
Bus
Vertical Integration
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 18©
Connected TechnologiesCollaborative User Experience
Are you in sync with your user needs
for Connected Technologies?
An electronic account dominated in a currency, held on a mobile phone that can be used to store, and transfer value.
Author: Sushmita Dutt, Novel-eBiz Presentation: 4/4/ 2014 19©
Connected TechnologiesCollaborative User Experience
With a combination of technology, processes and IT intelligence, collaborative User Experience delivers consistent and productive user experience with ease of use across multiple technology devices and platforms.
Profile: • Associate Director, Technology Novel-eBiz• Information Architect: CareFirst BlueCross BlueShield• Information Architect: SAP America• Software Developer for Testing Microsoft
• M.S. Information Systems• M.A. Communications• Workshop: PET in HCI
Author: Sushmita Dutt
Consultant , User Experience and Information Architecture for Web, Mobile and Hybrid Technology Platforms.