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Confluence for the Evolving Project Management Office (PMO)
Sandra Toner, Configuration AnalystUltra- Special Operations Technology, Inc.
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Intro to the PMOGood Wiki -Bad Wiki
PMO Functional Areas
Agenda
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The PMO
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It is what it is!An organizational body or entity assigned various responsibilities related to the centralized and coordinated management of those
projects under its domain.
-PMI PMBOK Guide
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PMO Value Models
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I’m a mess. People
don’t trust me.
I’m very useful. People rely on
me.
http://fugato.net/wp-content/goofuselect.jpg
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Ask yourself…
who can see or do specific things
what content goes where
how is QA performed
which practices are preferred
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You can't turn a herd of turtles
into a twenty-mule work team.
L. Todryk
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PMO Functional Areas
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PMO Functional AreasPractice ManagementInfrastructure ManagementResource ManagementContinuity ManagementBusiness Alignment
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Process and Practice
“Trying to manage a project without project
management is like trying to play a game without a game
plan.”K. Tate (PMI)
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Methodology Transparency
•PM Process Guide
•PM Practice Guide
•PM Toolkit
•PM Glossary
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Critical Processes Best Practices
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Infrastructure
INFRASTRUCTURE DEFINITION
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Governance
•PMO Charter and Policies
•Structure
•Control Board Activity
http://360vendormanagement.com/wp-content/uploads/2009/12/outsourcing-governance-organization-design.jpg
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Assessment
•Competency, Capability, and Maturity
•Audit
http://www.graphicpartners.com/images/quality_assurance.jpg
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PMO CharterIdentify RolesBaseline for Assessment
Project ClassificationsControl BoardAudit Plan and
Results
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Resource Herding
http://www.moillusions.com/wp-content/uploads/2011/12/Optical-Illusion-Cows.jpg
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Project Resources
•Identify and Assign
•Performance
http://humancapitaladviser.com/wp-content/uploads/2012/02/human_resources.jpg
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Resource Development
•Training
•Teaming
http://wiki.opscode.com/download/attachments/1179732/resource-definition.jpg
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Resource TrackingTeam Recognition
Resource UtilizationSkill Gaps
PM Team Tools
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Continuity
“Continuity does not rule out fresh approaches to
fresh situations.”-Dean Rusk
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Career Development
•Mentoring
•Knowledge Transfer
http://career.washcoll.edu/Career%20Fair/annualcareerfair.php
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Highly Effective Models
Partner with HR
Mentorship EngagementRole-based Procedures
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http://www.patrickdowney.com/media/line-up-coll.jpg
Business AlignmentThe success of the Rat Pack was due to the
camaraderie, the three guys who work together and kid each other and
love each other.Sammy Davis, Jr.
http://3.bp.blogspot.com/-6uCPCSkJuPI/T5ewLIGW-_I/AAAAAAAAFm0/VI3SDsXd9xU/s1600/anonymous-the-rat-pack-8401038.jpg
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Relationships
•Stakeholders
http://blog.mindjet.com/wp-images/user_images/Success.jpg
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Facilitate Communication
Participation Expectations
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#summit12
Confluence is only as useful as you
create it to be. Plan it. Be
transparent. Audit it. Be consistent.
Use it.
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Thank you!