MONTHLY MAGAZINE OF AUTOTALKCONZ ndash VOLUME 9 | ISSUE 5 | JUNE 2018
T H E V E H I C L E D E A L E R rsquo S N E W S S O U R C E
INSIDE
6 10
GLOBAL VEHICLE LOGISTICS NZ middot JAPAN middot AUSTRALIA middot UK middot EUROPE | wwwautohubco
The market leader for over a decadeShift to the Autohub Team and
experience the Autohub difference
Confidence for the road ahead
VIA AGM debates challenges 3Management changes at Mitsubishi 6EVworld back again 7Ports of Auckland adopts EVs 10
Consumer affairs minister Kris Faafoi is defending the tight timeframes hersquos put in
place around the alpha Takata airbag recall
In a one-on-one interview Faafoi told AutoTalk he chose May 31 as the cut-off that bans traders selling unrepaired vehicles because public safety has to come first
ldquoWe donrsquot want any more New Zealanders being put at riskrdquo he says
ldquoI know therersquos go-ing to be some crunch points along the way We wanted to make sure we had a pretty hard and fast daterdquo
A recent Motor Industry Asso-ciation (MIA) audit showed about 46000 used imports needed the alpha Takata airbag replaced
Some used import traders report having issues getting affected stock fixed but Faafoi expects it will take until December 2019 to have all the vehicles repaired
ldquoWersquore making sure we keep in touch with those industry groups to
Faafoi holds firm on airbag stance
Kris Faafoi
Continued on page 8
The alpha Takata airbag recall is causing headaches for the used import and new car industries but
some hope may be on the horizonOn the used import front
some dealers are stuck with stock they canrsquot sell now that the May 31 recall deadline has passed
In many cases parts and labour shortages mean the affected cars canrsquot be fixed straight away
However Imported Motor Vehicle Industry Association chief executive Da-vid Vinsen says it is proposing a tweak to legislation where traders would be able to sell the affected vehicles to other traders
Currently those transactions are considered illegal
ldquoWe believe that if we redefine the sale and trade issue therersquos an oppor-tunity to have an efficient use of normal mechanisms to get these vehicles out of the fleet
ldquoA dealer could take it out of the fleet
and dispose of it with a specialist whole-saler who can hold it until it can be fixed That would be an ideal outcome
ldquoWe are talking to the MIA and MBIE about itrdquo
Vinsen says it would allow dealers to cash up affected stock and move on to the next trade
ldquoSomebody will set up a business to take the cars and work them away as airbags become available They would take the risk in terms
of time and moneyrdquoMotor Industry Association chief
executive David Crawford says his members have been working flat out to find out which vehicles are affected
ldquoOnly the distributor by searching its database can determine if a car is caught by the recall whether itrsquos alpha and whether itrsquos been closed outrdquo
They have to rely on their interna-tional parent companies to provide the information
ldquoItrsquos not something that can be done overnight All affected distributors are
Compulsory alpha airbag recall frustrates industry
David Vinsen
Continued on page 7
2 | AUTOTALK JUNE 2018 | wwwautotalkconz
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NEWSTALK
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Multiple issues have hit the used import industry hard in the
last yearImported Motor Vehicle
Industry Association (VIA) members expressed how difficult it has been at the organisationrsquos North and South Island annual general meetings last month
Issues like the stink bug biosecurity scare alpha Takata airbag recall and looming feebates proposal that would tackle carbon emissions were all raised
VIA chief executive David Vinsen acknowledged it has been a very tough year
ldquoWersquove never been so badly affected as we have been this yearrdquo he told the North Island AGM
Addressing the stink bug issue Vinsen told the audi-ence New Zealandrsquos bios-ecurity had to be protected at all costs
ldquoIf the economy goes down we donrsquot have anyone to sell cars tordquo
And preparations are al-ready under way for the next stink bug season starting September 1
ldquoWe are going to see extensive and expensive treatment in Japan before vehicles are loadedrdquo
Vinsen also points out the difficulties identifying and
Tough year for used import industry
fixing alpha Takata airbag-affected vehicles with labour and parts shortages highlighted following the Governmentrsquos compulsory recall
ldquo[The Takata problem] is the largest issue I have dealt with in my 15 years here Itrsquos pretty stressful on the back of the biosecurity issuerdquo
Sorting out VIArsquos financesMembers at the AGMs
agreed VIA has a vital advo-cacy role to play in sorting out issues that have cropped up this year
The challenge is funding the organisation with VIA looking at implementing a levy system on individual vehicles to fund itself after posting a loss for the third consecutive year
Vinsen says the organisa-tion lost $264000 in the last year after a sharp drop-off in demand for its technical services although its finan-cial reserves remain healthy
The organisation will investigate implementing
the scheme after approval from its national executive was granted at VIArsquos annual general meeting
ldquoA levy would be put on vehicles at the borderrdquo Vinsen says
ldquoIf we can get it going and get enough in the tin to fund ourselves we could reduce subscriptions and sponsor-shipsrdquo
Large costs incurred dur-ing the year include rebrand-ing from IMVIA to VIA and moving from a hard copy to digital-based administration system
The organisation is also hoping for a bounce-back in funding from issuing techni-cal certificates
The organisationrsquos gov-ernance team was retained at the AGMs with Graeme Macdonald and Frank Wil-lett were re-elected chair and vice-chair of the VIA North Island branch
Lloyd Wilson and Nick Owens remain chair and vice-chair for the South Island
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
4 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Full border inspections
Authorised MPI inspections
Authorised NZTA inspections
Odometer verification
Pre-export appraisal
Vehicle history reports
JEVIC NZ09 966 1779 wwwjevicconz
Specialists in pre‑shipment inspections
in Japan amp UK
If therersquos a bit of earthwork happening at the nearest Audi dealership donrsquot be
too surprised The New Zealand points
of sale for four-ring-branded cars are each having two ultra-fast charging stations installed ready to serve the two new 150kW super-elec-tric vehicles that Audi New Zealand will release before 2020
ldquoTherersquos a lot of infrastruc-ture work going on at Audi dealerships at present and the electricity supply to those dealerships is being expand-ed so that two cars can be fast-charged at oncerdquo Audi
New Zealand gen-eral manager Dean Sheed says
ldquoWersquore also working with Vec-tor on providing recharging solu-tions for our busi-ness and residen-tial customersrdquo
With their 95+kWh lithium-ion battery packs the coming e-tron Quattro and e-tron GT represent the next level of electric vehicles and can roam up to 460km between recharges
While the sporty GT has yet to be driven in public prototypes of the Quattro
were available for a short drive pro-gramme attached to the vehiclersquos unveiling at this yearrsquos Geneva Auto Salon in March
Apart from lack-ing side mirrors (replaced by TV
cameras and screen views) the Quattro could pose as just another variant of Audirsquos popular Q5 SUV range Ac-cording to Audi external looks are the only things that the companyrsquos combustion-powered and battery-driven medium-sized SUVs will share
The Quattro is built on a special variation of the Volkswagen Grouprsquos MLB platform specifically designed to accommodate the sophisticated cool-ing system that keeps the mattress-sized battery pack operating at optimum tem-perature
The GT expected to launch a year or two after the Quattrorsquos Kiwi market debut late in 2019 will be the first electric vehicle to be developed and built by Audi Sport
It will be built on a dedi-cated EV production line at Audi Sportrsquos facility in south-west Germany alongside the lines that currently build the mid-engine R8 Coupe and Roadster supercars
Audi is keeping the techni-cal details of the GT to itself but performance wonrsquot be lacking given the presence of rival cars like the Tesla Model S and Jaguarrsquos coming all-electric luxury sedan based on the recently-released
I-Pace SUV According to a recent tweet from the corporate communications department the GT will be the ldquoSpearhead of Audi Sport by 2020rdquo
Along with a new-gener-ation A3 e-tron Sportback hatchback the GT will bring the number of new fully-electric vehicles launched by Audi before 2020 to three
These three EVs ndash a family five-door hatch a medium-sized SUV and a super-luxury saloon will evidently open the floodgates of Audirsquos electrification programme and the four-ring brand will have around 20 electrified models on sale by 2025 with half of them dependent on battery power alone
Sheed who is also on the board of Drive Electric the EV advocacy organisation says that increased demand for electric vehicles will chal-lenge present recharging infrastructure
ldquoHome-charging now alleviates range anxiety for electric vehicle owners to the point that it doesnrsquot really exist anymore
ldquoHowever home charging wonrsquot really be an option for the new 150kW EVs coming from Audi (with our present electricity hardware)
ldquoWersquore going to see lots of different network expan-sions as our country needs around 210-230 fast DC chargers (50kW+)
The average house has 65-amps of current going into it he says
ldquoIf one family member is having a spa while another is
Audi dealerships get ready for recharging challenges
Dean Sheed
Continued on page 12
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INDUSTRY KNOWLEDGEOur industry experience means we take each deal on its own merit helping you finance as many customers as possible We understand the importance of increasing margins on every car you sell which is why we provide generous buy rates and non-discretionary commissions
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6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
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Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
autotalkconzsubscribeautotalkcomau
subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
2 | AUTOTALK JUNE 2018 | wwwautotalkconz
AutoTalk acknowledges the support of our foundation sponsors
FOUNDATIONSPONSORS
nichibojapancomwwwautosureconz
ADTORQUEEDGE
DELIVERING YOUR MARKETING SOULTIONS
what an AUTO STORE ought to be
wwwrepcoconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 3
NEWSTALK
AutoTalk Magazine and autotalkconz are published by Auto Media Group 8152 Quay Street Limited PO Box 10 50 10 Auckland City 1030 Ph 09 309 2444
autotalkconz
autotalkcomau
transporttalkconz
transporttalkcomau
evtalkconz
evtalkcomau
wheeltalkconz
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INDUSTRY SUPPORTERS RECOGNISED BY
GROUP EDITOR AUTO TRADE TITLES
Scott Morgan
021 240 2402
scottautomediagroupconz
MANAGING EDITOR
Richard Edwards
021 556 655
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Multiple issues have hit the used import industry hard in the
last yearImported Motor Vehicle
Industry Association (VIA) members expressed how difficult it has been at the organisationrsquos North and South Island annual general meetings last month
Issues like the stink bug biosecurity scare alpha Takata airbag recall and looming feebates proposal that would tackle carbon emissions were all raised
VIA chief executive David Vinsen acknowledged it has been a very tough year
ldquoWersquove never been so badly affected as we have been this yearrdquo he told the North Island AGM
Addressing the stink bug issue Vinsen told the audi-ence New Zealandrsquos bios-ecurity had to be protected at all costs
ldquoIf the economy goes down we donrsquot have anyone to sell cars tordquo
And preparations are al-ready under way for the next stink bug season starting September 1
ldquoWe are going to see extensive and expensive treatment in Japan before vehicles are loadedrdquo
Vinsen also points out the difficulties identifying and
Tough year for used import industry
fixing alpha Takata airbag-affected vehicles with labour and parts shortages highlighted following the Governmentrsquos compulsory recall
ldquo[The Takata problem] is the largest issue I have dealt with in my 15 years here Itrsquos pretty stressful on the back of the biosecurity issuerdquo
Sorting out VIArsquos financesMembers at the AGMs
agreed VIA has a vital advo-cacy role to play in sorting out issues that have cropped up this year
The challenge is funding the organisation with VIA looking at implementing a levy system on individual vehicles to fund itself after posting a loss for the third consecutive year
Vinsen says the organisa-tion lost $264000 in the last year after a sharp drop-off in demand for its technical services although its finan-cial reserves remain healthy
The organisation will investigate implementing
the scheme after approval from its national executive was granted at VIArsquos annual general meeting
ldquoA levy would be put on vehicles at the borderrdquo Vinsen says
ldquoIf we can get it going and get enough in the tin to fund ourselves we could reduce subscriptions and sponsor-shipsrdquo
Large costs incurred dur-ing the year include rebrand-ing from IMVIA to VIA and moving from a hard copy to digital-based administration system
The organisation is also hoping for a bounce-back in funding from issuing techni-cal certificates
The organisationrsquos gov-ernance team was retained at the AGMs with Graeme Macdonald and Frank Wil-lett were re-elected chair and vice-chair of the VIA North Island branch
Lloyd Wilson and Nick Owens remain chair and vice-chair for the South Island
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
4 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Full border inspections
Authorised MPI inspections
Authorised NZTA inspections
Odometer verification
Pre-export appraisal
Vehicle history reports
JEVIC NZ09 966 1779 wwwjevicconz
Specialists in pre‑shipment inspections
in Japan amp UK
If therersquos a bit of earthwork happening at the nearest Audi dealership donrsquot be
too surprised The New Zealand points
of sale for four-ring-branded cars are each having two ultra-fast charging stations installed ready to serve the two new 150kW super-elec-tric vehicles that Audi New Zealand will release before 2020
ldquoTherersquos a lot of infrastruc-ture work going on at Audi dealerships at present and the electricity supply to those dealerships is being expand-ed so that two cars can be fast-charged at oncerdquo Audi
New Zealand gen-eral manager Dean Sheed says
ldquoWersquore also working with Vec-tor on providing recharging solu-tions for our busi-ness and residen-tial customersrdquo
With their 95+kWh lithium-ion battery packs the coming e-tron Quattro and e-tron GT represent the next level of electric vehicles and can roam up to 460km between recharges
While the sporty GT has yet to be driven in public prototypes of the Quattro
were available for a short drive pro-gramme attached to the vehiclersquos unveiling at this yearrsquos Geneva Auto Salon in March
Apart from lack-ing side mirrors (replaced by TV
cameras and screen views) the Quattro could pose as just another variant of Audirsquos popular Q5 SUV range Ac-cording to Audi external looks are the only things that the companyrsquos combustion-powered and battery-driven medium-sized SUVs will share
The Quattro is built on a special variation of the Volkswagen Grouprsquos MLB platform specifically designed to accommodate the sophisticated cool-ing system that keeps the mattress-sized battery pack operating at optimum tem-perature
The GT expected to launch a year or two after the Quattrorsquos Kiwi market debut late in 2019 will be the first electric vehicle to be developed and built by Audi Sport
It will be built on a dedi-cated EV production line at Audi Sportrsquos facility in south-west Germany alongside the lines that currently build the mid-engine R8 Coupe and Roadster supercars
Audi is keeping the techni-cal details of the GT to itself but performance wonrsquot be lacking given the presence of rival cars like the Tesla Model S and Jaguarrsquos coming all-electric luxury sedan based on the recently-released
I-Pace SUV According to a recent tweet from the corporate communications department the GT will be the ldquoSpearhead of Audi Sport by 2020rdquo
Along with a new-gener-ation A3 e-tron Sportback hatchback the GT will bring the number of new fully-electric vehicles launched by Audi before 2020 to three
These three EVs ndash a family five-door hatch a medium-sized SUV and a super-luxury saloon will evidently open the floodgates of Audirsquos electrification programme and the four-ring brand will have around 20 electrified models on sale by 2025 with half of them dependent on battery power alone
Sheed who is also on the board of Drive Electric the EV advocacy organisation says that increased demand for electric vehicles will chal-lenge present recharging infrastructure
ldquoHome-charging now alleviates range anxiety for electric vehicle owners to the point that it doesnrsquot really exist anymore
ldquoHowever home charging wonrsquot really be an option for the new 150kW EVs coming from Audi (with our present electricity hardware)
ldquoWersquore going to see lots of different network expan-sions as our country needs around 210-230 fast DC chargers (50kW+)
The average house has 65-amps of current going into it he says
ldquoIf one family member is having a spa while another is
Audi dealerships get ready for recharging challenges
Dean Sheed
Continued on page 12
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INDUSTRY KNOWLEDGEOur industry experience means we take each deal on its own merit helping you finance as many customers as possible We understand the importance of increasing margins on every car you sell which is why we provide generous buy rates and non-discretionary commissions
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Terms amp conditions apply See website for more
6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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The New Zealand Automotive Industryrsquos software provider of choice
ADP Autoline The worldrsquos most popular Dealer and Distributor Management System from the worldrsquos largest provider
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TSI Grouprsquos own computer hosting and cloud services division and NZrsquos largest automotive industry specialist IT services company
Contact Paul Wilkinson PaulWilkinsontsinzconz 09 5832482 0274475514
proudly exports Kiwi know-how and expertise to the world with clients in 24 countries
AUTOMOTIVE SERVICE IT
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Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
autotalkconzsubscribeautotalkcomau
subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
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JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 3
NEWSTALK
AutoTalk Magazine and autotalkconz are published by Auto Media Group 8152 Quay Street Limited PO Box 10 50 10 Auckland City 1030 Ph 09 309 2444
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Printed by Alpine Printers
Multiple issues have hit the used import industry hard in the
last yearImported Motor Vehicle
Industry Association (VIA) members expressed how difficult it has been at the organisationrsquos North and South Island annual general meetings last month
Issues like the stink bug biosecurity scare alpha Takata airbag recall and looming feebates proposal that would tackle carbon emissions were all raised
VIA chief executive David Vinsen acknowledged it has been a very tough year
ldquoWersquove never been so badly affected as we have been this yearrdquo he told the North Island AGM
Addressing the stink bug issue Vinsen told the audi-ence New Zealandrsquos bios-ecurity had to be protected at all costs
ldquoIf the economy goes down we donrsquot have anyone to sell cars tordquo
And preparations are al-ready under way for the next stink bug season starting September 1
ldquoWe are going to see extensive and expensive treatment in Japan before vehicles are loadedrdquo
Vinsen also points out the difficulties identifying and
Tough year for used import industry
fixing alpha Takata airbag-affected vehicles with labour and parts shortages highlighted following the Governmentrsquos compulsory recall
ldquo[The Takata problem] is the largest issue I have dealt with in my 15 years here Itrsquos pretty stressful on the back of the biosecurity issuerdquo
Sorting out VIArsquos financesMembers at the AGMs
agreed VIA has a vital advo-cacy role to play in sorting out issues that have cropped up this year
The challenge is funding the organisation with VIA looking at implementing a levy system on individual vehicles to fund itself after posting a loss for the third consecutive year
Vinsen says the organisa-tion lost $264000 in the last year after a sharp drop-off in demand for its technical services although its finan-cial reserves remain healthy
The organisation will investigate implementing
the scheme after approval from its national executive was granted at VIArsquos annual general meeting
ldquoA levy would be put on vehicles at the borderrdquo Vinsen says
ldquoIf we can get it going and get enough in the tin to fund ourselves we could reduce subscriptions and sponsor-shipsrdquo
Large costs incurred dur-ing the year include rebrand-ing from IMVIA to VIA and moving from a hard copy to digital-based administration system
The organisation is also hoping for a bounce-back in funding from issuing techni-cal certificates
The organisationrsquos gov-ernance team was retained at the AGMs with Graeme Macdonald and Frank Wil-lett were re-elected chair and vice-chair of the VIA North Island branch
Lloyd Wilson and Nick Owens remain chair and vice-chair for the South Island
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
4 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Full border inspections
Authorised MPI inspections
Authorised NZTA inspections
Odometer verification
Pre-export appraisal
Vehicle history reports
JEVIC NZ09 966 1779 wwwjevicconz
Specialists in pre‑shipment inspections
in Japan amp UK
If therersquos a bit of earthwork happening at the nearest Audi dealership donrsquot be
too surprised The New Zealand points
of sale for four-ring-branded cars are each having two ultra-fast charging stations installed ready to serve the two new 150kW super-elec-tric vehicles that Audi New Zealand will release before 2020
ldquoTherersquos a lot of infrastruc-ture work going on at Audi dealerships at present and the electricity supply to those dealerships is being expand-ed so that two cars can be fast-charged at oncerdquo Audi
New Zealand gen-eral manager Dean Sheed says
ldquoWersquore also working with Vec-tor on providing recharging solu-tions for our busi-ness and residen-tial customersrdquo
With their 95+kWh lithium-ion battery packs the coming e-tron Quattro and e-tron GT represent the next level of electric vehicles and can roam up to 460km between recharges
While the sporty GT has yet to be driven in public prototypes of the Quattro
were available for a short drive pro-gramme attached to the vehiclersquos unveiling at this yearrsquos Geneva Auto Salon in March
Apart from lack-ing side mirrors (replaced by TV
cameras and screen views) the Quattro could pose as just another variant of Audirsquos popular Q5 SUV range Ac-cording to Audi external looks are the only things that the companyrsquos combustion-powered and battery-driven medium-sized SUVs will share
The Quattro is built on a special variation of the Volkswagen Grouprsquos MLB platform specifically designed to accommodate the sophisticated cool-ing system that keeps the mattress-sized battery pack operating at optimum tem-perature
The GT expected to launch a year or two after the Quattrorsquos Kiwi market debut late in 2019 will be the first electric vehicle to be developed and built by Audi Sport
It will be built on a dedi-cated EV production line at Audi Sportrsquos facility in south-west Germany alongside the lines that currently build the mid-engine R8 Coupe and Roadster supercars
Audi is keeping the techni-cal details of the GT to itself but performance wonrsquot be lacking given the presence of rival cars like the Tesla Model S and Jaguarrsquos coming all-electric luxury sedan based on the recently-released
I-Pace SUV According to a recent tweet from the corporate communications department the GT will be the ldquoSpearhead of Audi Sport by 2020rdquo
Along with a new-gener-ation A3 e-tron Sportback hatchback the GT will bring the number of new fully-electric vehicles launched by Audi before 2020 to three
These three EVs ndash a family five-door hatch a medium-sized SUV and a super-luxury saloon will evidently open the floodgates of Audirsquos electrification programme and the four-ring brand will have around 20 electrified models on sale by 2025 with half of them dependent on battery power alone
Sheed who is also on the board of Drive Electric the EV advocacy organisation says that increased demand for electric vehicles will chal-lenge present recharging infrastructure
ldquoHome-charging now alleviates range anxiety for electric vehicle owners to the point that it doesnrsquot really exist anymore
ldquoHowever home charging wonrsquot really be an option for the new 150kW EVs coming from Audi (with our present electricity hardware)
ldquoWersquore going to see lots of different network expan-sions as our country needs around 210-230 fast DC chargers (50kW+)
The average house has 65-amps of current going into it he says
ldquoIf one family member is having a spa while another is
Audi dealerships get ready for recharging challenges
Dean Sheed
Continued on page 12
find out more0800 751 851 I autofinancedirectconz
INDUSTRY KNOWLEDGEOur industry experience means we take each deal on its own merit helping you finance as many customers as possible We understand the importance of increasing margins on every car you sell which is why we provide generous buy rates and non-discretionary commissions
DRIVEN BY YOUR SUCCESSOur business model is driven by you selling more cars we want to do everything possible to make that easier Our parent company is one of New Zealandrsquos largest used car importers so wersquore uniquely driven to help you sell more cars for bigger margins
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Wersquore driven by your success
Terms amp conditions apply See website for more
6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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The New Zealand Automotive Industryrsquos software provider of choice
ADP Autoline The worldrsquos most popular Dealer and Distributor Management System from the worldrsquos largest provider
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NZrsquos acclaimed Workshop Management System runs 50 of independent motor industry service and repair businesses
TSI Grouprsquos own computer hosting and cloud services division and NZrsquos largest automotive industry specialist IT services company
Contact Paul Wilkinson PaulWilkinsontsinzconz 09 5832482 0274475514
proudly exports Kiwi know-how and expertise to the world with clients in 24 countries
AUTOMOTIVE SERVICE IT
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Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
autotalkconzsubscribeautotalkcomau
subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Contact Simon Mooreph 021 149 2266e SimonMquestinsuranceconz
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
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wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
4 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Full border inspections
Authorised MPI inspections
Authorised NZTA inspections
Odometer verification
Pre-export appraisal
Vehicle history reports
JEVIC NZ09 966 1779 wwwjevicconz
Specialists in pre‑shipment inspections
in Japan amp UK
If therersquos a bit of earthwork happening at the nearest Audi dealership donrsquot be
too surprised The New Zealand points
of sale for four-ring-branded cars are each having two ultra-fast charging stations installed ready to serve the two new 150kW super-elec-tric vehicles that Audi New Zealand will release before 2020
ldquoTherersquos a lot of infrastruc-ture work going on at Audi dealerships at present and the electricity supply to those dealerships is being expand-ed so that two cars can be fast-charged at oncerdquo Audi
New Zealand gen-eral manager Dean Sheed says
ldquoWersquore also working with Vec-tor on providing recharging solu-tions for our busi-ness and residen-tial customersrdquo
With their 95+kWh lithium-ion battery packs the coming e-tron Quattro and e-tron GT represent the next level of electric vehicles and can roam up to 460km between recharges
While the sporty GT has yet to be driven in public prototypes of the Quattro
were available for a short drive pro-gramme attached to the vehiclersquos unveiling at this yearrsquos Geneva Auto Salon in March
Apart from lack-ing side mirrors (replaced by TV
cameras and screen views) the Quattro could pose as just another variant of Audirsquos popular Q5 SUV range Ac-cording to Audi external looks are the only things that the companyrsquos combustion-powered and battery-driven medium-sized SUVs will share
The Quattro is built on a special variation of the Volkswagen Grouprsquos MLB platform specifically designed to accommodate the sophisticated cool-ing system that keeps the mattress-sized battery pack operating at optimum tem-perature
The GT expected to launch a year or two after the Quattrorsquos Kiwi market debut late in 2019 will be the first electric vehicle to be developed and built by Audi Sport
It will be built on a dedi-cated EV production line at Audi Sportrsquos facility in south-west Germany alongside the lines that currently build the mid-engine R8 Coupe and Roadster supercars
Audi is keeping the techni-cal details of the GT to itself but performance wonrsquot be lacking given the presence of rival cars like the Tesla Model S and Jaguarrsquos coming all-electric luxury sedan based on the recently-released
I-Pace SUV According to a recent tweet from the corporate communications department the GT will be the ldquoSpearhead of Audi Sport by 2020rdquo
Along with a new-gener-ation A3 e-tron Sportback hatchback the GT will bring the number of new fully-electric vehicles launched by Audi before 2020 to three
These three EVs ndash a family five-door hatch a medium-sized SUV and a super-luxury saloon will evidently open the floodgates of Audirsquos electrification programme and the four-ring brand will have around 20 electrified models on sale by 2025 with half of them dependent on battery power alone
Sheed who is also on the board of Drive Electric the EV advocacy organisation says that increased demand for electric vehicles will chal-lenge present recharging infrastructure
ldquoHome-charging now alleviates range anxiety for electric vehicle owners to the point that it doesnrsquot really exist anymore
ldquoHowever home charging wonrsquot really be an option for the new 150kW EVs coming from Audi (with our present electricity hardware)
ldquoWersquore going to see lots of different network expan-sions as our country needs around 210-230 fast DC chargers (50kW+)
The average house has 65-amps of current going into it he says
ldquoIf one family member is having a spa while another is
Audi dealerships get ready for recharging challenges
Dean Sheed
Continued on page 12
find out more0800 751 851 I autofinancedirectconz
INDUSTRY KNOWLEDGEOur industry experience means we take each deal on its own merit helping you finance as many customers as possible We understand the importance of increasing margins on every car you sell which is why we provide generous buy rates and non-discretionary commissions
DRIVEN BY YOUR SUCCESSOur business model is driven by you selling more cars we want to do everything possible to make that easier Our parent company is one of New Zealandrsquos largest used car importers so wersquore uniquely driven to help you sell more cars for bigger margins
PERSONAL SERVICEOur team live and breathe this industry and wersquore passionate about forging a path of growth for our dealers We set the standards for levels of communication because we really care about your business We are here for you even if just for a chat
FLEXIBLE REPAYMENTSWe donrsquot let roadblocks get in the way of selling more cars To grow you may need to be agile and flexible so we provide flexible repayment dates for your customers and streamlined paperwork for you Our flexibility sets us apart
FAST APPROVALSOur vehicle knowledge and experience financing Kiwis means we can go the extra mile to get loans approved quickly We have helped many dealerships to succeed and understand that quick turnarounds and always going the extra step can be your key to success
01 02 03 04 05 06 07
08 09 10 11 12 13 14
15 16 17 18 19 20 2122 23 24 25 26 27 28
29 30 31
The vehicle finance experts
Wersquore driven by your success
Terms amp conditions apply See website for more
6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
35 Years3000 Clients10000 Users canrsquot be wrongAutomotive amp Industry IT
The New Zealand Automotive Industryrsquos software provider of choice
ADP Autoline The worldrsquos most popular Dealer and Distributor Management System from the worldrsquos largest provider
NZrsquos most installed and fastest growing Dealer and Fleet Management System with over 400 installations
NZrsquos acclaimed Workshop Management System runs 50 of independent motor industry service and repair businesses
TSI Grouprsquos own computer hosting and cloud services division and NZrsquos largest automotive industry specialist IT services company
Contact Paul Wilkinson PaulWilkinsontsinzconz 09 5832482 0274475514
proudly exports Kiwi know-how and expertise to the world with clients in 24 countries
AUTOMOTIVE SERVICE IT
DEALER MANAGEMENT IT
Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
UK TO NZAS EASY AS1-2-3
Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
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subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Contact Simon Mooreph 021 149 2266e SimonMquestinsuranceconz
Quest Insurance offers
Mechanical Breakdown Insurance ndash backed by AA Roadside Assist
Comprehensive Motor Vehicle Insurance ndash including learner and restricted license cover
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
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JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
find out more0800 751 851 I autofinancedirectconz
INDUSTRY KNOWLEDGEOur industry experience means we take each deal on its own merit helping you finance as many customers as possible We understand the importance of increasing margins on every car you sell which is why we provide generous buy rates and non-discretionary commissions
DRIVEN BY YOUR SUCCESSOur business model is driven by you selling more cars we want to do everything possible to make that easier Our parent company is one of New Zealandrsquos largest used car importers so wersquore uniquely driven to help you sell more cars for bigger margins
PERSONAL SERVICEOur team live and breathe this industry and wersquore passionate about forging a path of growth for our dealers We set the standards for levels of communication because we really care about your business We are here for you even if just for a chat
FLEXIBLE REPAYMENTSWe donrsquot let roadblocks get in the way of selling more cars To grow you may need to be agile and flexible so we provide flexible repayment dates for your customers and streamlined paperwork for you Our flexibility sets us apart
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6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
35 Years3000 Clients10000 Users canrsquot be wrongAutomotive amp Industry IT
The New Zealand Automotive Industryrsquos software provider of choice
ADP Autoline The worldrsquos most popular Dealer and Distributor Management System from the worldrsquos largest provider
NZrsquos most installed and fastest growing Dealer and Fleet Management System with over 400 installations
NZrsquos acclaimed Workshop Management System runs 50 of independent motor industry service and repair businesses
TSI Grouprsquos own computer hosting and cloud services division and NZrsquos largest automotive industry specialist IT services company
Contact Paul Wilkinson PaulWilkinsontsinzconz 09 5832482 0274475514
proudly exports Kiwi know-how and expertise to the world with clients in 24 countries
AUTOMOTIVE SERVICE IT
DEALER MANAGEMENT IT
Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
UK TO NZAS EASY AS1-2-3
Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
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MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
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services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
autotalkconzsubscribeautotalkcomau
subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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If you are a forward thinking motor vehicle trader or financier looking for a trusted vehicle insurance partner call Quest
Contact Simon Mooreph 021 149 2266e SimonMquestinsuranceconz
Quest Insurance offers
Mechanical Breakdown Insurance ndash backed by AA Roadside Assist
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Weekly fortnightly amp monthly instalment options now available to match your customers pay cycle
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Lifestyle Protection Insurance
cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
6 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
35 Years3000 Clients10000 Users canrsquot be wrongAutomotive amp Industry IT
The New Zealand Automotive Industryrsquos software provider of choice
ADP Autoline The worldrsquos most popular Dealer and Distributor Management System from the worldrsquos largest provider
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AUTOMOTIVE SERVICE IT
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Mitsubishi Motors New Zealand has rearranged its manage-ment structure - which it says
recognises the contributions of key staff in its current sales successes
The company is on a high - having
achieved a record 11621 registrations and 75 of the market
last year It says it is now target-ing 10 market share
That comes at a time when it is losing its strong-selling Lancer model Mitsubishi refocussing on SUVs and commercials The new Eclipse Cross is performing
well as is the value-focussed Outlander and Triton commer-cial ranges
Over the years MMNZ has astutely nurtured and
rewarded its key talent developing an internal culture in which success breeds success In keeping with this approach three individuals whose contributions have been instrumental to the companyrsquos eight consecutive years of growth have been promoted into new executive roles
Daniel Cook (previously general manager of vehicle sales and mar-keting) becomes chief operating officer) Tony Johnston (previously national fleet sales manager) be-comes head of vehicle sales and Reece Congdon (previously mar-keting manager) becomes head of corporate and marketing affairs
MMNZ president and chief ex-ecutive Warren Brown says the ap-pointments would both strengthen the senior leadership team and allow the wider organisation to develop in pursuit of its ambitious goals
ldquoWe have enjoyed phenomenal success in recent years and contin-
MMNZ management team in shuffle
Daniel Cook
Warren Brown
Reece Congdon
Continued on page 12
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
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subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 7
NEWSTALK
The motoring industry has a huge part to play in reaching the Govern-
mentrsquos goal of getting 64000 electric vehicles on New Zealand roads by 2021
It will play a key role in feeding the pipeline of vehi-cles to meet these targets ndash an issue plaguing the industry along with answering the needs of the skill shortage in EV servicing
The EVworld NZ Motor In-dustry Forum brings together the industry on August 9 to discuss the future pipeline and the importance of up-skilling the sector to create an environment that allows for the development of electric vehicles across public and
private sectors The forum takes a deep-
er dive into some of the is-sues that will be discussed at the EVworld NZ Industry Conference on August 10 around infrastructure supply and demand
It also aims to provide a platform for discussion and maximise the EV opportunity for New Zealandrsquos fleets and public vehicle sales
David Vinsen from the Im-ported Motor Vehicle Industry Association will be chairing the forum and Dean Sheed will be giving insight from Drive Electric on the forecast for EV supply and demand
They will be joined by EVangelists who are cham-
pioning a more sustainable transport sector such as Janet Lane from MITO and Cliff McKenna from WelTec and Whitireia
The forum will address the imperatives for providing a more stringent regulatory en-vironment for new and used vehicles and the opportuni-ties to further drive the EV market of New Zealand
In addition to the motor industry forum there will be an EV fleet development forum network and infra-structure forum and local government forum each with the goal to provide a platform
for deep discussion on some of the biggest barriers to NZrsquos EV uptake
Conferenz will host the forums conference and expo at the ASB Show-grounds in Auckland this August
It will have the forums on August 9 an industry confer-ence amp expo trade day on August 10 and a public day on August 11 with a large expo to tantalise both the EV curious and converted enthu-siasts
For more information and programme updates see evworldnz
EVworld dives into retail industry issues
now getting much better data
ldquoIn one frame range you might have 5000 individual vehicles in it Not all types of cars in that frame range will have a Takata airbag in it All manufacturers have at least two types of airbags put inrdquo
Crawford is hoping all the relevant information will be available by the end of the month
ldquoBy the end of June own-ers of affected vehicles could enter either the registration plate or the VIN number in a searchable database that will then say if the vehicle is subject to the alpha recallrdquo
However Crawford says the wait could be weeks or months for replacement parts with the ultimate goal of completing recall repairs by December 2019
ldquoThis issue is not a sur-
prise If it is a surprise to used importers they havenrsquot been doing their due dili-gence It should have been sorted in Japan before they brought them inrdquo
Traders frustratedTurners Group chief ex-
ecutive Greg Hedgepeth says the short recall timeframe has been frustrating for the industry
ldquoItrsquos disappointing the minister didnrsquot give an exten-sion It would have been the prudent thing to dordquo
The company doesnrsquot have that many cars affected by the recall with subsidiary Buy Right Cars having only a handful while Turners itself has about 100 Hedgepeth says
One of the main difficul-
ties is knowing which cars are affected with measures in place to stop any more coming into the country he says
ldquoConsumer cars affected by the recall
are already in the fleet and in trade The impact on us and others in the trade is to be able to trade vehicles confidentlyrdquo
ldquoWersquore hoping the num-bers are small enough that it wonrsquot have a big impact on us Therersquos 50000 vehicles versus four million in the fleetrdquo
It will be easier once a website is set up that can definitively tell traders which vehicles have alpha airbags he says
But Hedgepeth says parts and labour shortages mean the affected cars it does have could sit idle for some time
2CheapCars chief execu-tive Eugene Williams says the situation is a mess with Japanese manufacturer websites saying the airbag is fixed while the Rightcar website shows the opposite
ldquoWe have 100 odd cars [affected] which is a small amount considering we hold 2700 cars in stockrdquo he says
Nichibo director Robert Young says the company has been checking the vehicles it exports for open Takata recalls since 2016
ldquoThe governmentrsquos man-datory recall policy has had very little impact on Nichi-bo because wersquove effectively been compliant for two years now
ldquoThe majority of the calls from our customers are due to misinformation from their compliance centre or clarifi-cation on how to check if the recall has been donerdquo
Compulsory alpha airbag recall frustrates industryContinued from page 1
David Crawford
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
UK TO NZAS EASY AS1-2-3
Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
autotalkconzsubscribeautotalkcomau
subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
8 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
UK TO NZAS EASY AS1-2-3
Need to get your vehicle shipped to New Zealand from the UK
Thatrsquos no problem at all with McCullough at your side with our easy 1-2-3 step streamlined shipping process You tell us what you want Wersquoll have it picked up packed shipped (handling all relevant documentation) and delivered to your door Fast and efficient
Talk to us today
MATT MCCULLOUGH mattmmnzbiz+64 9 303 0075 | +64 274 400 734
Full shipping and logistics packages available including - 20 VAT refunds available - UK internal logistics - Total ocean freight - Full NZ clearance amp delivery - Marine insurance cover
Access to sourcing agents amp suppliers Foreign currency and transaction facilitation
services available Advise on NZTA approval amp compliance Proven systems to ensure quality amp service Experienced in the UK market
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
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subscribe
All the HOT
NEWS every
day as it happens
Pimping an off-roader
iron out any issues pretty quicklyldquoEveryone seems to be playing ball
at this stage I understand a couple of manufacturers werenrsquot forthcoming at the beginning but my understanding is theyrsquore all on board nowrdquo
ldquoWithout them on board the repairs arenrsquot going to be donerdquo
He acknowledges there are issues around finding enough labour to fix the
vehicles and identifying the affected vehicles
ldquoSome models of cars have alpha airbags and some may not Itrsquos a big piece of work which makes it compli-cated but not beyond the scope to get it sorted
ldquoThose dealers in the industry have known since early April that we are concerned about the risk to the public from alpha airbags If yoursquove got airbags
marked as faulty they need to be re-placedrdquo
Faafoi says the Government canrsquot do anything about private sales but it can control sales from dealers to consumers
ldquoThere might be a double standard there but if yoursquore in trade you have to sell a product thatrsquos fit-for-purposerdquo
And hersquos warning traders not to act illegally by trying to sell affected vehi-cles privately through family or friends
with fines of up to $600000 in play
ldquoWe will be watching out for that kind of behaviour We would take action if we found out that had been happening
ldquoDealers would be facing serious reputational risk if they put selling a car ahead of public safetyrdquo
Faafoi is encouraging deal-ers who have complaints about getting the vehicles repaired to channel them through the Imported Motor Vehicle Industry Association (VIA) which is on the recall industry working group along with the MIA and govern-ment agencies
Faafoi holds firm on airbag stanceContinued from page 1
Super Feature must be activated on the same day as your Turbo package
with our Turbo package
Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
Freebies when you upgrade
Make your mark
Stand out Display extra
branding on your listing
detail page and Extended
Showroom
X marks the spot
Pinpoint your yard on a
location map
More options Show
buyers what else you have
in stock
Communicate your
dealership and teamrsquos
strengths with additional
contact numbers
MYT06
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Contact Simon Mooreph 021 149 2266e SimonMquestinsuranceconz
Quest Insurance offers
Mechanical Breakdown Insurance ndash backed by AA Roadside Assist
Comprehensive Motor Vehicle Insurance ndash including learner and restricted license cover
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
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wwwYusen-Logisticscom +64 9 394 1392
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JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
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NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
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Super Feature must be activated on the same day as your Turbo package
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Mark yourterritory
The first 20 dealers to sign up to the Turbo package using the promo code get a free month long Super Feature
valued at $249 +GST Contact your Account Manager or email us on motorstrademeconz today
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10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
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14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
10 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Electric vehicles are catching on at the Ports of Auckland
It has five Nissan ENV 200s on site with another due to arrive in June plus
one Fuso hybrid truckThe ENVs are used for a
variety of purposes from driving staff around the site to carrying safety equipment
One is equipped to carry
oil drums so the team can do oil changes on the portrsquos tug fleet
Of 50 fleet vehicles at the port about 12 are electric so far
The ultimate aim is for the port to be emissions free by 2040 with the vehicles it uses set to play a major part in achieving that goal
Procurement manager Mark Wray says a huge variety of vehicles are used at the port from trucks vans and utes to the stand-ard pool car
ldquoOur biggest problem right now is finding suitable vehicles in the mar-ketplacerdquo he says
ldquoYou canrsquot move to EVs when therersquos no suitable op-tion availablerdquo
It is particularly difficult to buy bigger electric vans or utes that would work in the port environment Wray says
One problem with some of the commercial EVs on the market is they are restricted by how much weight they can carry
ldquoSome of the vehicles are restricted in terms of what
you can put on them be-cause of the battery packsrdquo Wray says
The ENV 200s purchased by the port are near-new vehicles with 2000 to 4000 kilometres on the clock and are sourced from Japan and the United Kingdom
Wray says even those ve-hicles are ldquogetting very very hard to findrdquo
Each business unit has one EV to get them used to the ve-hicles with many staff now converted fans of the technology
ldquoSome staff had been guarded about getting EVs but once theyrsquore in you canrsquot
get them outrdquoConverting some of its
fleet to EVs is providing a variety of benefits for the port
Short journeys are pretty hard on diesel engines lead-ing to higher emissions and maintenance costs Wray says
ldquoBut the EVs are perfect for those type of trips A charge lasts three or four days You just push the but-ton and gordquo
Port company going electric
Continued on page 11
Mark Wray
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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Mechanical Breakdown Insurance ndash backed by AA Roadside Assist
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 11
NEWSTALK
wwwautofileconz 13W W W I B C J A P A N C O J PFor more information call (09) 257 0050
Why are dealers
switching to IBC
NZ-based IBC sta ready to provide complete post purchase services when you need them
Comprehensive Vehicle Inspection Report sent to you for every vehicle purchased giving you full knowledge of vehicle condition
Bidding at Japan auctions through iDirect is easy with IBCrsquos mobile appExperienced sta are available to manage your bids provide feedback on vehicle condition and ensure a hassle-free buying process
Communicate with and receive fresh stock oers daily from IBC
Large selection of fresh vehicle purchased by IBC buyers experienced with the NZ market Vehicles can be purchased in JPY NZD or NZD with GSTFixed price compliance available
Therersquos a lot of administration that goes into Road User Charges in terms of paying the tax and claiming an ap-propriate part of it back
That isnrsquot the case with EVs which arenrsquot subject to the charges
Maintenance costs have also dropped
ldquoWith EVs itrsquos basically brakes tyres and windscreen wipersrdquo
The big pictureThe move to electric vehi-
cles is part of the portrsquos goal to be more environmentally friendly particularly by reduc-ing emissions
Sustainability manager Rosie Mercer says in 2016 the port developed a long-term vision about where the company is headed
ldquoWe developed a sustain-ability framework under which wersquore aiming to build closer links with the city to be a suc-cessful business long-term and to lessen our environmental impact
ldquoOur vision is to leave the environment in a better state than how we found it Re-ducing emissions is a critical component of thatrdquo
Along with the electrifica-tion of its auxiliary vehicle fleet heavy equipment will also eventually be electrified
ldquoOur big container cranes are all electric but our heavy container moving equipment and tugs are not and they are much harder to convertrdquo
ldquoAs an example the portrsquos straddles weigh 60 tonnes and have to be able to lift their own weight in containers ndash turn-ing that electric is a big ask Tugs need to be able to pull 70 tonnes so the task is similarly difficultrdquo says Mercer
ldquoHowever setting a target has been key Thatrsquos enabled us to have conversations with suppliers that we havenrsquot had before and itrsquos at least got people thinking about whatrsquos possible Our goal is to have electric alternatives in place by 2030-2040rdquo
Another option for reducing emis-sions is harnessing shore power by plugging the ships in
ldquoWhen the ships are berthed they run the main auxiliary engines using heavy marine fuel oil a thick tar-like substance If we could plug some ships in we can significantly reduce the emissions associated with the port
ldquoIn other countries where shore power is used electricity is often gener-ated by coal or gas so there are still
emissions they are just not generated on the waterfront In New Zealand 85 of our electricity is generated by renewables so shore power can make a real difference to emissionsrdquo
Not all ships are equipped for shore power but a feasibility study by the port last year showed that there were enough to make the idea of shore power worthwhile
The next step is to build a detailed business case
Continued from page 10
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
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All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
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EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
12 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
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If you are a forward thinking motor vehicle trader or financier looking for a trusted vehicle insurance partner call Quest
Contact Simon Mooreph 021 149 2266e SimonMquestinsuranceconz
Quest Insurance offers
Mechanical Breakdown Insurance ndash backed by AA Roadside Assist
Comprehensive Motor Vehicle Insurance ndash including learner and restricted license cover
Weekly fortnightly amp monthly instalment options now available to match your customers pay cycle
Guaranteed Asset Protection
Lifestyle Protection Insurance
cooking dinner those two actions can consume half of that (leaving little left to charge the car)
ldquoNinety per cent of households only have single-phase plugs and although 3-phase can significantly speed up battery recharging itrsquos still not ideal
ldquoThe best solution will be home-storage batteries that can store surplus power at times of low loads on the grid for later car fast-charging userdquo
Another charging solution soon to be offered by Audi will be inductive charging via a pad installed in the homework garage
The vehicle will be driven over the pad which will then be raised to come into contact with the bottom of the vehicle to protect pets and children from electro-cution
ldquoWersquove got some really cool stuff that wersquore about to bring to the marketrdquo says Sheed
Audi dealerships get ready for recharging challengesContinued from page 4
ue to develop a strategy for sustained growth and greater market sharerdquo says Brown
ldquoI am immensely proud of the contribution of our entire team not to men-tion our dealer network in surpassing our latest results year after yearrdquo he explains Particularly though the three individuals taking on these new expanded roles have been instrumental to our success and I have every confidence in their abil-ity to rise to the challenge and help take us to the next levelrdquo
Cook started with MMNZ in 2001 as a market analyst and has held various market-ing and sales roles
ldquoSince 2009 Daniel has
overseen a 300 increase in salesrdquo says Brown ldquoDuring that time he has demon-strated outstanding man-agement and leadership qualities His promotion recognises those abilities and achievements and is one he has thoroughly earnedrdquo
ldquoIrsquom very proud to have been presented with this op-portunityrdquo says Cook ldquoAs a team our drive and deter-mination to better our best remains as strong as ever Irsquom honoured to be able to help lead MMNZ into a new era
ldquoMy immediate focus is to continue elevating the profile of Mitsubishi Motors in New Zealand moving towards our target of 10 market sharerdquo he says
ldquoWe are working from a
very strong position one that wersquove been building over the past decade Brand recogni-tion and customer loyalty has increased and we have one of the most exciting dynamic vehicle ranges in our history I will continue to focus on strengthening that position with customer satisfaction very much front of mindrdquo
Johnston is on his third stint with MMNZ and has a combined total of 10 yearsrsquo experience with the brand
ldquoIn little over four years Tony has taken our fleet sales from 600 to 3600 units a year That is an outstanding record which bears testa-ment to his formidable drive and industry acumenrdquo says
Brown ldquoThese qualities will now
be directed across the full scope of our new vehicle sales and I have full confi-dence that he will have every success in his new rolerdquo
Congdon started at MMNZ in 2008 as an advertising executive and has since held various roles within the marketing team working his way up to become marketing manager in 2012
ldquoOver the past five years Reece has been instrumen-tal in the evolution of our brand helping us to surpass one million visitors to our website He is a very sharp and driven operator says Brown
MMNZ management team in shuffleContinued from page 6
autotalkconzsubscribe
All the HOT NEWS every day as it happens
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 13
NEWSTALK
What is the background of Yusen Logistics entering the New Zealand used vehicles market and what has made this the right time
In general there is never a right time or bad time to enter a market
I believe the measure of success is defined by the input and subsequent planning to have a fit-for-purpose road map given the current timing and market conditions However with that said and while we are a new brand in the market we donrsquot see ourselves as new entrants to the market
We have been doing the work for many years and we are just packaged a little dif-ferently
Yusen Logistics New Zealand is a subsidiary of the NYK Group and is a leading provider of special-ised transport international supply chain third party warehouse solutions and now automotive logistics
While most will recog-nise the name of NYK or NYK Line which previously provided the vehicle import service for several years they may not know that we are sister companies and are both part of the Wider NYK Group Recent changes with the shipping industry has seen formation of the one network or joint venture to create a new shipping line which included NYK Line
As a result there was an opportunity and the desire for this product to continue within the NYK group and Yusen Logistics was a natural solution given our experi-ence within international supply chain and logistics
Yusen Logistics now of-
fers comprehensive services for the used vehicle market across New Zealand from Japan
What services can you offer customers
We offer an end-to-end solution from Japan to New Zealand which is designed to be simple
We donrsquot want to compli-cate a process that doesnrsquot need to be complicated so we offer a hassle-free easy solution
Our friendly team here in New Zealand and in Japan are trained and equipped to provide a fully managed ser-vice Using our own facilities and sites in Japan we co-or-dinate and arrange MPI and NZTA pre-inspections and have the vehicles booked and loaded on vessels bound for New Zealand
Prior to arrival in New Zealand we begin process-ing the vehicles and arrange customs and MPI clearance as well as delivery and if required vehicle storage across New Zealand
We also offer custom-ers free access to online tracking of their vehicles from Japan to New Zealand which includes high defi-nition photos that can be downloaded
And finally for peace of mind we can provide cus-tomers with insurance for their vehicles while they are in transit
Our biggest service dif-ferentiator is our people They are a committed team who are customer-centric
The team make it possible to offer an easy three-step solution to customers
What potential do you see in the New Zealand market
We feel there is a lot of potential in the New Zealand automotive industry We cur-rently have a strong econ-omy comparative to some global markets and one that is growing
Overseas investor confi-dence has been high which has had a roll-on effect to domestic trading with a good example being the housing market In addition to this
there is a constant increase in road users within our country and has been for the past few years
This increase is driven in part by youth leaving school and entering the workforce and also a steady flow of immigrants In addition to this the state of public transport and the underlying perception thereof creating a dependency on a vehicle The government is working on ways particularly in Auck-land to reduce congestion and increase functionality of public transport by changing perception and creating a robust network These pro-jects will however take years to come to fruition and until that point there will be a steady requirement that will need to be fulfilled
Yusen enters NZ marketYusen New Zealand manager ndash business development Kenjon Krause tells us about the companyrsquos entry into the New Zealand market
Continued on page 14
Supplied content
EASY RELIABLE AFFORDABLE
wwwYusen-Logisticscom +64 9 394 1392
YuAutonzYusen-Logisticscom
JAPAN TO NEW ZEALAND VEHICLE SPECIALISTS
Tailored Service Options Online
Visibility
Flexible Insurance Options
FULL
Pre-Inspection Services
All-In Affordable
Pricing
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
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STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
14 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
New safety tech-nology being installed in vehi-
cles is making life tricky for collision repairers
Collision Repair As-sociation (CRA) gen-eral manager Neil Pritchard says the technology like autono-mous emergency braking makes an appearance in most newer vehicles
ldquoActive safety systems provide additional challeng-es to the repair
ldquoThe knowledge thatrsquos needed to do a repair safely becomes almost model specificrdquo
The changing dynamic of collision repair means those in the industry need to make an effort to keep up he says
ldquoAnyone not keeping up with the technical invest-ments makes it almost im-possible for them to repair cars safely
ldquoLicensed collision repair-
ers need to give the public some form of confidence they can pick up their vehicle knowing those guys have
invested in the technology and are committed
to ongoing trainingldquoGoing back 15 years you
could weld wherever you like within reason Thatrsquos not the case nowrdquo
As a result of the chang-ing market CRA is offering a licensing scheme which requires collision repairers to keep up with technology
ldquoItrsquos about the public having confidence We are licensing the repairers To meet the criteria they need to have certain levels of commitment to ongoing training
ldquoAbout 10 of the fleet is getting replaced annually It doesnrsquot take many years for the cars to become really
common and that technol-ogy to become really com-mon
ldquoItrsquos important collision repairers are committed to technology to get ahead of the gamerdquo
Making sure the tech-nology still works after the repairs are complete is also vital Pritchard says
ldquoTherersquos a big issue around safety Therersquos a long-term emphasis on structural safety that itrsquos a big risk compounded by ac-tive safety systems
ldquoIf theyrsquore not recali-brated effectively it could be disastrous The repairer may not do the recalibration The dealer might do itrdquo
Pritchard estimates there are between 600 and 700 collision repairers in the country
The CRA have 450 mem-bers of which about 300 are embracing technology
He fears for the future of
those who choose to ignore the advance in technology
ldquoIf theyrsquore not doing insur-ance referral work theyrsquore playing in a pretty small pool which makes it hard to justify the investment in technol-ogy
ldquoWe are seeing some of the small shops closing down Compliance is a big issue that takes a lot of ef-fort Some small businesses are finding itrsquos not worth-whilerdquo
From an insurance company perspective IAGrsquos Claims Services general manager Dean MacGregor says itrsquos important to work with repairers who are in-vesting in technology
ldquoWith the increasing complexity in materials and technology systems evident in modern day vehicles itrsquos important to partner with repairers who can achieve high standards for our cus-tomersrdquo
Collision repairers need to invest in new technology CRA
Neil Pritchard
Are you dealing solely in used cars or do you offer services for other vehicles as well
We specialise in vehicles from Japan as this is a key market for New Zealand but also a market that we want to be considered the go-to specialist for The term vehicles covers many different types of vehicles which includes bikes trucks boats trailers tractors dig-gers cranes carts etc Basi-cally any vehicle regardless whether it is self-propelled
or whether it has no wheels If it comes from Japan we can move it
As we are also a special-ist international logistics provider and can offer the automotive industry broader end-to-end supply chain solutions which may include importation of parts and ac-cessories as well as ware-housing and distribution in New Zealand or globally
What has been the response to Yusenrsquos entry in the NZ vehicle import market so far
The vehicle import market response has been positive and we are happy with what we have seen so far We still have a lot to do around brand aware-ness and will be looking to expand our market engage-ment over the next few months This will include indirect and direct engage-ment strategies
What customers are Yusen targeting
With Yusen Logistics being a specialist vehicle
importer from Japan we are looking for customers who specialise in Japanese vehicle imports who want to deal with a market specialist We are looking for custom-ers that we can build long term partnerships with and provide true value for mon-ey regardless whether they are a long-standing dealer trader and wholesaler or a new start up
Yusen enters NZ marketContinued from page 13
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 15
Mercedes-Benz is locally testing its driver assistance
technology with a research and development vehicle making a stop in Wellington this week for an introduction to government officials
The specially-outfitted E-Class model has trav-elled over 15000km across Australia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on active safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and devel-opment team based in Sindelfingen Germany
The local drivers use the car as lsquonor-malrsquo using adaptive cruise control lane keeping sys-tems and a new lsquoroute based guidancersquo system Where they find an issue with how the system works with local conditions or where there are unusual road conditions they push a button which timestamps the records for engineers to review
Route based guidance allows the car to automati-cally slow or accelerate for intersections or corners based on stored navigation information and from radar
and camera sensors on the vehicle
ldquoIt is a rare privilege to be involved in the development of future Mercedes-Benz technologies This project has the ability to increase the speed of implementing new safety systems into New Zealand vehiclesrdquo Mercedes-Benz New Zealand executive general manager Ben Giffin says
ldquoNew Zealand has an extremely diverse road network where rural coastal and alpine road conditions
can all be experienced in a dayrsquos drive There-fore the data that we can capture and share with our colleagues at research and develop-ment is instrumental in the advancement of Mercedes-Benz driver assistance systems
ldquoBy completing local market testing we can en-sure that our lsquoNew Zealand newrsquo vehicles are built with the key safety features developed for New Zealand conditionsrdquo
While in Wellington offi-cials ndash including those from the NZ Transport Agency and Ministry of Transport ndashwere invited to see the test vehicle and experience the tech-nology ndash particularly route based guidance system in a new generation S560 Coupe model
Giffin says the response from government officials to the visit was positive
ldquoWe were very encour-aged by it One of the things we really want to work towards is a zero-harm road network and we need to do that togetherrdquo
ldquoIt is really important for us to share the initiatives of Mercedes-Benz safety inno-vations and technology with the governmentrdquo he says
ldquoEspecially as we are a benchmark and pioneering company when it comes to safety innovations We need to make sure they can see what is coming in the future and what is available in the market todayrdquo
Experience route-based navigation and see our full interview with Giffin at the Auto Media Group YouTube Channel
Mercedes-Benz locally testing new technology
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
16 | AUTOTALK JUNE 2018 | wwwautotalkconz
Ford New Zealand has launched a new me-dium to large size SUV
the Endura which it hopes will fill the gap in its range where the Territory used to fit ndash at least for some buyers
While the Territory was a five-seater the Endura ndash called Edge in other markets ndash also seats just five There is a seven-seat version avail-able in China though it is not built in right-hand drive For now Ford New Zealand says Everest will be the choice for buyers wanting a third row of seats
This Endura will also have a very short lifespan Freed from the Australian Design Rules its Australian counterpart faces Ford New Zealand has imported a few hundred essentially United Kingdom-specification ST-Line versions before the arrival of the full range
The ST-line is powered by a bi-turbo 2-litre turbo-charged engine which pro-duces 154kW and 450Nm with a six-speed automatic and all-wheel drive and is priced at $73990 Also
standard are 20-inch wheels sports suspension LED light-ing a heated windscreen front and rear parking sen-sors and a reversing camera There is partial leather trim with the front seats heated and cooled and the rear heated
Fordrsquos SYNC 3 system and 8-inch touchscreen system includes Android Auto and Apple CarPlay functionality Safety features are impres-sive with seven airbags in-flatable rear seat belts active city stop lane keeping aid blind spots assist with rear cross traffic alert park assist and adaptive cruise control standard
Built in Canada the En-dura has a premium feel to it except for some misfitting dashboard plastics It looks far smaller than it is ndash and
from the driverrsquos seat you realise its significant width The ST-line feels very sporty to drive with a firm ride and resulting flat cornering
The diesel engine is very refined and performance is excellent ndash though with just 20km travelled our review car felt a little tight and short of midrange punch Ground clearance precludes it from serious off-road work though the all-wheel drive will happily handle loose surfaces
At the Queenstown launch of Endura Ford New Zealand managing director Simon Rutherford confirmed the importance of having the Endura for its existing buyer base
ldquoWe have a loyal buyer base certainly with Territory owners and we have been
out of the market for about a yearrdquo Rutherford says ldquoWe are really keen to get that car in and give them an option amongst Everest Escape and our other SUVsrdquo
ldquoLast year we had a num-ber of buyers who extended their leases or stepped into other productrdquo
Why launch now rather than wait for the new gen-eration
ldquoMainly because it is such a great vehicle and we didnrsquot really want to be having a gap any bigger than we already hadrdquo he says
ldquoWe believe the product is new to New Zealand it is high tech it is a big step forward for usrdquo
Check out the new Ford Endura in Queenstown on the Auto Media Group You-Tube Channel
Short run for new Ford Endura
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 17
Mitsubishi Motors NZ is launching a new special edition ute
ahead of this yearrsquos FieldaysThe Huntaway II follows
the success of the Triton Huntaway at last yearrsquos Mys-tery Creek event
It comes in strictly limited numbers - with the low vol-ume certified model requir-ing significant rengineering at a Wellington workshop
Mitsubishi Motors NZ head of marketing Reece Congdon says the custom-built Huntaway models have ldquotaken the highly specced Triton GLX-R 4WD double cab diesel auto to the next level ndash and then somerdquo
ldquoThose looking for a Ter-minator of a truck equipped to tackle the toughest ter-rain should get their hands on one of these before they sell outrdquo
The Huntaway II is de-signed to battle all elements with custom wheel guards a hard lid and rail kit rear protection bar bull bar with LED lights and a steel per-sonalised bash guard
Black 18-inch alloy wheels and 33-inch all ter-rain tyres sees the ute stand
more than 80mm above a regular Triton thanks to 50mm suspension lift
A robust snorkel makes river crossings an easy run assisted by a 24L turbo diesel engine
Trailer stability assist and electronic brake force distri-bution help keep your load
in line while Mitsubishi all-terrain technology ensures stability on any surface
The Huntaway II is avail-able in black white blue and titanium at $69990 plus on-road costs It will be on show at the Mystery Creek Fieldays from June 13 to 16
Mitsubishi unveils new Huntaway
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
SHOWROOMNEW VEHICLE INDUSTRY AND PRODUCT NEWS
18 | AUTOTALK JUNE 2018 | wwwautotalkconz
Visitors to the Lexus lounge at Mystery Creek from June 13 to 16 will be able to experience the recently launched Lexus LS with all of their senses
The flagship luxury sedan will be in a blacked-out area which allows visitors to experience the car with all their senses other than eyesight
ldquoAs drivers we generally look at a car feel how it drives through the seat of our pants and perhaps listen to the ex-haust on a high-performance modelrdquo says Paul Carroll the senior general manager of Lexus New Zealand
ldquoThe lsquoout of sight experiencersquo at Mystery Creek is designed to get people to feel and smell the craftsmanship of the inte-rior of the LSrdquo
Also on display will be the LC 500 and Lexusrsquo SUV models including the NX RX and LX will be on display
An installation of world acclaimed Blunt umbrellas fea-turing a special limited edition Lexus design will be sus-pended above a structural blue LC 500
The Lexus site will be located prominently on the corner of I Road and C Street in the heart of Mystery Creek
Blackout for Lexus at Fieldays
Holdenrsquos newly developed Colorado Xtreme and the all new Acadia SUV will be
making their mark at the upcom-ing Mystery Creek Fieldays
The vehicles were unveiled at a pre-Fieldays media launch alongside Holden ambassador and former All Black Stephen ldquoBeaverrdquo Donald
Holden New Zealand national marketing manager Marc Warr says the Colorado Xtreme re-ceived a huge amount of atten-tion when it featured at the 2016 Fieldays
This yearrsquos model was based on a challenge to ldquoreplicate the appeal of the originalrdquo
ldquoWe have incorporated a number of highly desirable accessories to create the Colorado Xtreme and anticipate there will be significant interest in the new model
ldquoThe Xtreme is no longer just a show concept itrsquos a fully functional real Mc-Coy four-wheel drive and we expect people to put it to the test in a variety of day-to-day on and off-road situa-tionsrdquo Warr says
With a starting price from $79990
the Xtreme includes a winch bar and winch wire harness kit 18-inch black al-loy wheels with all-terrain tyres a black sports bar black side steps rear step soft tonneau cover tow bar Colorado decal on tailgate and the vehicle is topped off with a striking black roof tray
Meanwhile the all-new Acadia tops up the brandrsquos SUV range to five models alongside the Trax Equinox Captiva and Trailblazer
The Acadia a large executive styled seven-seat SUV was shipped to New Zealand specially for the Fieldays event
and will be available later in the year with pricing yet to be announced
ldquoSourced from North America but with significant Holden involvement from the beginning of development Acadia is a game-changer for Holden and the segment
ldquoNot only does it boast high-tech features like 360-degree camera wire-less phone charging heated and cooled seats and the ability to park itself itrsquos also great to drive and look the goods toordquo Warr says
The Mystery Creek Fieldays takes place from June 13 to 16
Holden unveil 5 new models
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
Crawfordrsquos Case
brought to you by
MARAC a division of Heartland Bank Limited
INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 19
NEWSTALK
There are those in New Zealand who
like to hold on to the idea that organised crime like money laundering ldquodoesnrsquot really happen hererdquo
After all our geographi-cal location at the bottom of the globe means wersquore somewhat removed from a lot of the rest of the worldrsquos problems right
Well it only takes a quick Google search to see that money laundering isnrsquot just on New Zealandrsquos doorstep itrsquos already moved in and traipsing stains on our inter-national reputation
Put simply money laun-dering is the process where criminals take the cash they have gained through crime and attempt to enter the cash back into the legitimate financial system to make its illegal originations untrace-able
It means criminals can pocket the dirty money they make by ruining peoplersquos lives through drugs theft violence exploitation cor-ruption and other heinous crimes resulting in the deterioration of communities and soaking up government resources
Three people in the Bay of Plenty were recently charged with laundering nearly $1 million over two and a half years following an investiga-tion that also found them at the centre of an alleged syn-thetic cannabis supply ring Among the items seized were firearms a house a Hummer truck and a motorbike
Also seized were ldquomultiplerdquo
kilograms of psychoactive substance material which letrsquos not forget was linked to at least 25 deaths in 2017
News reports on money-laundering busts further afield make for very grim reading with links to child exploitation and sex slavery Globalisation and digital communication means New Zealandrsquos financial system and reputation is no longer immune to such a threat either
But what is also important to remember is that crime at the other end of the spec-trum ndash such as tax evasion ndash is still a crime Anyone holding on to the notion that the tradie who walks in with a suspiciously large amount of cash is simply ldquosticking it to the tax-manrdquo is only cheat-ing themselves out of the better healthcare system and infrastructure we might have if everyone paid their taxes
Some industries have had stringent anti-money laun-dering legislation placed on them for some time and un-less you have been living un-der a rock yoursquoll know that high-value goods dealers (including motor vehicles) are part of ldquoPhase 2rdquo of the Anti-Money Laundering and Countering the Financing of Terrorism Act
The biggest change for motor vehicle dealers will concern dealershipsrsquo policies surrounding accepting and
handling of cash Dealers will be
required to make a ldquoSuspicious Trans-action Reportrdquo to the Financial Intel-ligence Unit (FIU)
through its online portal GoAML if a customer brings in a cash deposit over a cer-tain threshold This thresh-old is yet to be determined by regulation but the realm of $10000 has been sug-gested
If this is the case itrsquos un-likely you will get away with not reporting $9995 either because Phase 2 has added another layer to require-
ments with ldquoSuspicious Activity Reportsrdquo This one is a bit more complicated as itrsquos not as black and white as a mathematical equation itrsquos going to require some com-mon sense and for dealers to really know their business in order to spot when some-thing is out of the norm and possibly suspicious
See a last-minute change of bank-account or early payments in large sums Re-port it Suspect a customer is living beyond their means or experiencing great difficulty in verifying their identity Re-port it Have a customer ar-
Itrsquos time to scrub-up on anti-money laundering says Financial Services Federation executive director Lyn McMorran
Changes to anti-money laundering legislation
Continued on page 30
Anywhere AnytimeYour most important dealership information
accessible from any desktop tablet or mobile device Faster Easier Smarter
wwwmotorcentralconz0800 623 687
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
20 | AUTOTALK JUNE 2018 | wwwautotalkconz
By David Crawford CEO of theMotor Industry Association of NZ (Inc)
CRAWFORDrsquoS CASE
Provided by Heartland Bank Limitedmaracconz heartlandconzMARAC is a division of Heartland Bank Limited Lending criteria fees and charges apply
Drive away with finance from MARAC
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INDUSTRYTALK
Not unexpectedly the MIA has been received many calls
and emails seeking clarifica-tion on our positionpolicy about the alpha type Takata airbag recall The explanation below has been communi-cated to the VIA but is set out here in a slightly differ-ent format with the hope of clarifying a number of mis-conceptions about how the recall is being managed
There are several issues with different explanations around each beingbull List of NZ new vehicles
by make and model by year range
bull List of used imported vehicles by make and model by year range
bull Access to information bull Getting the recall closed
out for both the manda-tory (alpha type airbags) and voluntary (other Takata airbags) recalls
List of NZ new vehicles by make and model by year range
The number of New Zea-land new vehicles with the alpha type airbag remaining to be recalled is less than 4250 as of mid-May with 7050 vehicles already com-pleted Parts availability for NZ new vehicles caught by the mandatory recall is good
The number of New Zealand new vehicles with the non-alpha type (other)
Takata airbag remaining to be recalled is around 90500 as of mid-May with just a lit-tle of 70200 vehicles already completed Parts availability for NZ new vehicles caught by the voluntary recall remains driven by a lack of availability of parts for all vehicles these are arriving in batches Franchised dealers are notifying customers (ve-hicle owners) when a part for their vehicle is available
List of used imported vehicles by make and model by year range
The NZTA has a list of make by model by year range for used imported vehicles that may have an alpha type airbag fitted This is found on the Rightcar website at this link - httpsrightcargovtnztakataalpha
The issue here is that while a vehicle might match the make by model by year it may or may not have an alpha type airbag fitted to that individual car as OEMs will use several types of airbags for the same model within the affected VIN range The only way to know for certain is to obtain information from the OEM via the NZ distributor
Accurate data on how many used imported vehicles are caught by the manda-tory and voluntary recalls remains a challenge The MIA is working with the NZTA to
obtain data on used im-ported vehicles prior to them being registered otherwise a distributor will not know the vehicle is in New Zealand and will not know to order a part for it There is a process being used to verify if the vehicle once arrived in New Zealand is caught by the re-call for each type (mandatory or voluntary) and if the recall has or has not been com-pleted in Japan before it was imported into New Zealand This process has taken time to develop and test It is now being implemented
Access to informationFrom a consumer per-
spective the process of ob-taining information on your vehicle is not as straight for-ward as anyone would want Industry is working with the NZTA who have contracted Webstruxure to develop a process whereby individual vehicles still subject to the alpha recall can be searched by plate VIN or frame range number We expect this process to be in place by the end of June
In the meantime it is a mixed bag on being able to easily identify models caught by the recall As noted above this information is readily available for used imported vehicles through the Rightcar website but searching NZ new cars is more problemat-ic However owners of New
Working through the Takata recall
Zealand new vehicles are easier to identify at this point in time and will be receiv-ing letters from franchised dealers
Getting the recall closed outThis is the bit of the email
that will generate most inter-est and I suspect contention
Distributors are dealing with the recall in the follow-ing orderbull Alpha over non-alpha
although work on non alpharsquos is still happening where parts are available
bull Older vehicles firstbull NZ new vehiclesbull Used vehicles already
hereAnd lastly recently im-
ported used vehicles That is last into NZ goes to the back of the queue Distributors are unwilling to prioritise import-ers over existing new and used vehicle owners
For non alpha type air-bags it make take some time for distributors to get parts
Some distributors still have not been able to identify all used imported vehicles caught by the alpha manda-tory recall As such they might not have parts available
CoverageFor the mandatory recall
all distributors are under-taking the recall for both NZ new and used imported vehicles
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
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Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
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STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 21
INDUSTRYTALK
0800 42 88 62motorstrademeconz
wwwtrademeconzmotors
New Zealandrsquos1 vehicle listing site
How good are you at being found
Qualified leads are priceless to a sales team yet often the information sup-plied when listing vehicles for sale online isnrsquot enough to help qualify the leads gener-ated Sales people are left spending precious time an-swering unnecessary questions instead of closing dealsThis can be resolved by helping potential buyers find exactly what theyrsquore looking for when they need it and en-suring that your vehicles ap-pear in all the relevant search results - you donrsquot want to slip through the cracks
How do you make sure your vehicle appears in every search result
When listing a vehicle itrsquos important to remember that buyers search in different waysThere are many paths leading to your listing and the golden rule is to assume that buyers know absolutely noth-ing about your vehicle leav-ing you to tell the complete story - including the tiniest of details to leverage off the websitersquos search rules
AttributesListing all the vehiclersquos
attributes is the best place to start Never assume that certain attributes for spe-
cific models are common knowledge take the time to complete all the listing fields or you run the risk of being left out of search results
Consider the following example
If a buyer is searching for a small two-door vehicle
ideal for city parking they may search for vehicles with the aim of comparing makes and models and weighing up all their options But if you havenrsquot entered the num-ber of doors in your listing attributes field (because this particular car is only available as a two door option and yoursquove assumed everyone knows this) this particular buyer wonrsquot see your vehicle in their search results
You see itrsquos not whether the buyer knows that your vehicle has two doors or not itrsquos about making sure that when the buyer searches for two-door vehicles that your car is on the list
Common attributes that are often left off by sellers arebull Body typebull Fuel typebull Transmission
Helping a customerfind your vehicle
bull Number of seatsbull Number of doorsbull Odometer readingbull Engine size
Keywords Creating a compelling de-
scription is an important part of listing a car Itrsquos not only your chance to convince a
potential buyer that this is the perfect car for them but it might actually have got them to view your listing in the first place
How does this happenLetrsquos assume yoursquore selling
a seven-seater SUV with a five-star safety rating - the perfect family car What happens when a potential buyer types ldquofamily carrdquo into the search bar Will your listing appear Probably not unless yoursquove specifically added those words into your description
When writing your de-scription always consider your buyerrsquos needs beyond the tangible attributes and features Does the V8 sedan with a tow bar make a great tow vehicle Of course it does but unless that appears in your description someone searching for a ldquotow vehiclerdquo could easily overlook it
Where do you startThink about frequently
asked questions and the most common conversations you
have about each model on your yard Are buyers asking about Apple CarPlay revers-ing cameras or heated seats Are they talking about fuel efficiency or leather interi-ors If theyrsquore asking you in person theyrsquore probably also searching online in the same manner
Appeal to different types of buyers by including both technical and colloquial terms For example some buyers may search for the colour of a vehicle like red or blue while others may search for the actual factory name of the colour - yoursquove got to cover all your bases
Of course there is a fine line between adding in all the details and keyword spam-ming Make sure to keep your keywords relevant to the actual vehicle yoursquore selling
Remember buyers in the early stages of the buying cy-cle search differently to those who are further along in the process but if yoursquore not appearing in as many search results as possible yoursquore not doing your business any favours Tell the full story - all the nitty gritty details could help you sell that car
Ange HumbleNorth Island Sales ManagerTrade Me Motors09 924 6601angetrademeconz
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
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AUCTIONS
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MANHEIM AUCTIONS
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FINANCE amp INSURANCE
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PROVIDENT INSURANCE
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IT MANAGEMENT SYSTEMS
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and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
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IT SERVICES
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PARTS
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PAINT amp FABRIC SUPPLIERS
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VEHICLE INSPECTION
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
22 | AUTOTALK JUNE 2018 | wwwautotalkconz
MARKETINGTALK
Matt Darby works for AutoPlay which specialises in pre-sale lead management tools To find out more about AutoPlay services email salesautoplayconz or visit wwwautoplayconz
The first quarter of 2018 is officially done April now in the books and we are well and truly in the grips of win-ter ndash the perfect time to review how your online lead
sources are performing and compare with what is working for other dealers throughout NZ
While March saw solid increases in the volume of leads test drives and sales from the previous month April has seen a slight decrease in leads (down 55 from March) and test drives (down 50 from March) Fortunately for dealers sales continued to rise with a 125 increase in sales from March to April
In April we continued to see web ndash dealer open a wider gap as the most common source of leads with a 339 increase from March to April Conversely brand decreased by 175 and web classified decreased by 250 - further so-lidifying dealer websites as the most popular source of leads amongst NZ dealers
Similar to test drives web ndash dealer was the most common source generating test drives in April Test drives generated via the brand increased by 46 however dropped to third - being leapfrogged by test drives generated from the direct
Top 3 sources of leads test drives and sales April 2018 (vs March 2018)
source (up 53 from March)The usual suspects occupied the top three sources of sales
in March with web ndash dealer repeat and web ndash classified oc-cupying the top spots April saw a significant increase in the number of sales recorded against the web ndash dealer source ndash up 582 from March This is likely due to the significant increase in the number of leads generated from this source in March Sales increased across the board with 51 more sales
from repeat business and 38 more sales from web ndash classi-fied sites like Trade Me
Make sure to read the next issue of Autotalk to see what sources of leads were popular in May amongst Kiwi dealer-ships
Want to learn more about Electric VehiclesSubscribe free to EVtalkconz
NZ EV INDUSTRY NEWS
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
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AUCTIONS
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+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
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and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
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PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
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SHIPPING amp LOGISTICS
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VEHICLE INSPECTION
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 23
MARKETINGTALK
1Top 3 Sources for Leads Test Drives and Sales - New Zealand Dealerships April 2018 ( vs March 2018)
Web - Classified 38
Repeat 51Web - Dealer 582
SALE
S
Brand 46
Direct 53Web - Dealer 86
TEST
DRIV
ES
Web - Classified 250
Brand 175Web - Dealer 339
LEA
DS
Peter Aitkenpeterclearedgeconz or 021-940 318
Over my years spent in the new vehicle dis-tribution side of the
industry there were numer-ous opportunities to over-view all manner and means of dealer accounting after sales inventory and sales and marketing systems
From an outsider looking in the one system that regularly appeared to be poorly uti-lised and left to gather dust was the Customer Relation-ship Management System commonly referred to as the CRM In the majority of franchise dealerships the CRM system was an integral component of the DMS the dealership had installed
Customer Relationship Management systems can have a different mean-ing to different staff within the dealership For sales and service frontline staff it can mean the means to a personal relationship with either the sales or service customer
For sales or service man-agers CRM could be the way to apply strategies to engage customers to improve customer satisfaction and increase customer retention levels
For DPrsquos their CRM system represents an integral part of their DMS investment to convert more leads integrate their dealership business operations and lead to life-time sales and after market
customers A recent Dealer Market-
ing Magazine article ldquoTech-niques to fine-tune your CRMrdquo draws on the input from three US supplier con-
tributors Stephen Coam-bes director of professional services AutoLoop Bill Wit-tenmyer partner of ELEAD-1ONE and Aaron Schinke director of product manage-ment DealerSocket are the three contributors
Stephen CoambesA CRM that is not fully
integrated with other dealer systems is significantly lim-ited the more integrations you can access the more powerful the CRM
CRM should also inte-grate with various vendors partners and clients plus provide the option to ac-cess third party tools such as FampI marketing and trade appraisal
From the organisation au-tomation and synchronisa-tion of customer data across all dealership departments mount targeted marketing campaigns
Deliver these marketing campaigns through a multi-ple of channels and ensure messaging is consistent and not over the top in ldquosales-yrdquo
languageAn AutoLoop study shows
that 26 of customers who received follow up went on to purchase versus 15 who received no follow up
Ensure your CRM delivers robust easy to read reports that highlight strengths and where improvements have to be made
Important to have a CRM that is consistently cleansed and updated If your system does not do this for you find a key integration that will
Bill WittenmyerEnsure salesperson write
an extended note specifying a specific outcome or call to action whenever they write a note into the CRM system too often they are guilty of just writing a brief cryptic note
Every salesperson should make time for five or six high-priority follow-ups every day and itrsquos important for managers to meet with salespeople every day to re-view the status of each deal
Two heads are better than one in any brainstorming session to determine where the deal is at what can we do to put this one together and why did we lose this deal
These meetings push the salesperson to do the work they donrsquot want to do shaky deals can be saved plus itrsquos a learning process
Why are many CRM systems left to gather dust
Too many dealers still send out bulk campaigns with generic messages ndash to-dayrsquos CRM should enable you to send out specific offers to targeted and segmented customers
Aaron SchinkeIt is important to have
data integration between your website and CRM contacts to enable a conver-sation between salesperson and customer
Integrating a dealerrsquos data mining efforts with their CRM can simplify how to find customers that are likely to purchase
Customise customer follow-up as communica-tion that does not provide personal relevant or valu-able information is often treated as spam
Mobile applications in the hands of salespeople save time foster transparency and build trust
Customise and personal-ise the CRM information for the various dealership staff functions from salespersons to DPs as each has a differ-ent requirement
To find out more about how you can improve your CRM process through ad-vanced mobile technology tools take time to check out what AutoPlay New Zealand has to offer visit wwwauto-playconz
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
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AUCTIONS
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+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
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and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
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PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
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SHIPPING amp LOGISTICS
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VEHICLE INSPECTION
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
Vinsenrsquos ViewThe monthly update from VIA chief executive David Vinsen
JUNE 2018
ADVANTAGE
WHAT DO WE DO
Advice and advocacy for the used vehicle industryIf you have technical questions compliance problems consumer complaints staff issues mdash we can help
For more information wwwviaorgnz | Free phone 0800 842 842 | Phone 09 573 3058
VIArsquos annual general meetings held in the last week of May each
year are the best opportuni-ty we have for our member-ship to evaluate our position and give their steer to the coming yearrsquos activities
Our 2018 AGMs held on 29-30 May in Auck-land (for North Island) and Christchurch (South Island and National) were well attended and in spite of the recent challenges to our industry gave a posi-tive sense of solidarity One member remarked that ldquothe need for the Association has never been clearerrdquo and all were broadly in support of increased funding measures to maintain and grow our significant level of influence
The past 12 months and in particular the first quarter of 2018 saw the imported vehicle sector face a ldquoperfect stormrdquo an unprecedented raft of challenges at all points in our supply chain The stink bug biosecurity issue which landed heavily in Febru-ary had a serious financial impact on shipping compa-nies and caused widespread disruption in the supply of
vehicles throughout the country
Running alongside this issue were the mandatory recall for alpha-type Takata airbag inflators announced by Minister for Consumer Affairs Kris Faafoi on April 3 and the ongoing initiatives by the Government for lowering emissions and improving the fuel economy of the fleet
The enemy at the gateIn dealing with the Brown
Marmorated Stink Bug biohazard issue VIA played a leading role in marshalling a response from the many and varied stakeholders in the vehicle supply chain From MPIrsquos initial briefing to the industry at the Ports of Aucklandrsquos offices we quick-ly took the lead in convening and chairing a working group of all affected parties This
group has met regularly by teleconference to keep all affected parties connected and as informed as possible
The approach pursued by this pan-industry working group was to ldquotriagerdquo issues on the basis of urgency first dealing with the affect-ed vessels (with a process of ldquocontrolled dischargerdquo inspection heat treatment MPI dog checks etc) then for fresh shipments with increased fogging proto-cols and finally a Technical Research Group to address questions of ongoing treat-ment and risk mitigation
Throughout the crisis we liaised with other industry groups (such as the Kiwifruit Vine Health Association and the National Road Carriers Association) keeping them informed and allaying con-cerns where possible and
engaged extensively with the media through press releases and regular interviews We negotiated successfully with NZ Customs to remove the additional costs and admin-istration requirements for vehicles being imported exported for treatment and then re-imported as well as with NZTA to allow ex-emptions from the second phase of ESC for those liable vehicles that were caught by the crisis
These supply issues are still working through as the delayed shipments are processed ndash April 2018 saw a record 33000 vehicles imported for the month with a similar number projected for May
Total recallJust as the flow of vehi-
cles began to resume with some normality Minister of Consumer Affairs Kris Faafoi announced a mandatory recall for the most at-risk vehicles (those equipped with the earlier ldquoAlphardquo type Takata airbag inflators As of May 31 no vehicle (including trade-ins) fitted with a Takata
A strong show of support
VIA chief executive David Vinsen and North Island vice-chair Frank Willett at the VIA North Island AGM
Continued on page 25
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
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AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
Advice and advocacy for the used vehicle industry
CORPORATE PARTNERS
alpha-type airbag inflator may be sold in trade with-out having been reworked Similarly any newly imported vehicles with alpha-type airbag inflators that have not been reworked are now ldquoprohibited importsrdquo and subject to seizure by New Zealand Customs
Once again VIA moved quickly engaging with MBIE NZTA NZ Customs and the MIA to develop processes and protocols for managing this recall
Discussions are ongoing between VIA representing the used vehicle industry and the MIA representing NZrsquos new vehicle distributors on the processes for man-aging the recall of vehicles already in the fleet Our shared objective is a smooth
and efficient experience for all affected New Zealand consumers
As we know that some traders will be holding af-fected stock we are now working closely with Minister Faafoi and MBIE to clarify the legalities around selling these vehicles in trade (currently prohibited under the Fair Trading Act 1986) For now we are advising dealers to check their vehicles against information on the Right Car website if they have a vehicle that has not been reworked the first step will be to contact the manu-facturerrsquos representative in New Zealand and start the replacement process
Our financial outlookFollowing these and other
current challenges the topic
of VIArsquos funding was high on the agenda at all three AGMs With a consensus that our Association has never been more relevant or necessary the issue remains on how best to fund our activities to reflect the influence we have across the industry as a whole
As well as gaining two new major sponsors the idea of a small levy per used ve-hicle imported was met with unequivocal support This was actually how the Asso-ciation was funded originally although it posed challenges in administration (import-ers dodging paying their levies) that led to the current subscription and sponsorship model
While the present model has served us well and we continue to value and ap-
preciate all our sponsors and members the reduction in our technical information certificates business means that we need to look at other avenues We will be pursu-ing the idea of having a small levy on all imported used vehicles collected at the border
On behalf of the staff at VIA and our National Execu-tive I once again extend our appreciation and gratitude to all our members and par-ticularly our sponsors who make our mission possible
We are here as ever to keep the doors open for imported vehicles to keep our eyes on the road ahead to ensure ongoing busi-ness opportunities for the industry and a better choice in vehicles for all New Zea-landers
Continued from page 24
Getting wise to the end-of-life tyre problem
Building on previous industry-backed ef-forts a tyre recycling
scheme is now firmly back on the agenda for New Zealand
Several initiatives under successive governments have made progress but been shelved due to budgetary and political factors Since taking office the current Coalition has made sustainability a pri-ority area including lsquowhole of lifersquo product stewardship
Around 4 million passen-ger tyres and 1 million truck and other tyres reach their end of life in New Zealand each year Most are not recy-cled resulting in over 50000
tonnes of material waste annually
The Tyrewise project was set up in 2012 to develop a stewardship programme for end-of-life tyres in New Zea-land Local product recycling experts 3R brought together a working group of industry representatives (including VIA) charged with investi-gating and recommending nationwide options for end-of-life tyres
The resulting proposal was signed off and presented to then Minister for the Environ-ment Nick Smith in August 2013 However the then-government proceeded with
an investment strategy to secure markets for end-of-life tyres postponing any decision about declaring tyres a priority product
Now Associate Minister for the Environment Eug-enie Sage has moved the initiative back into focus with her signalled intention to declare end-of-life tyres a ldquopriority productrdquo on 18 May This would finally see the establishment of manda-tory product stewardship for end-of-life tyres marking the first time New Zealand has announced a priority product
ldquoVIA was very much in-volved with Tyrewise and the
previous initiative Tyretrackrdquo says VIA Technical Manager Malcolm Yorston ldquoThis issue was never going to go away and we need to find a solu-tion that is sustainable both for business and the environ-ment
ldquoMichelin a major tyre manufacturer worldwide has just announced its goal of recycling 100 of all tyres globally by 2048 This is the clearest signal yet of a cul-tural shift towards product stewardship and itrsquos only appropriate that we in New Zealand step up and tackle the issue with our trademark ingenuity and teamworkrdquo
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
JAPANESE MARKETPLACE
26 | AUTOTALK JUNE 2018 | wwwautotalkconz
The Japanese vehicle market was slightly down in May - at least for regular-size cars
While sales of Kei vehicles are up mar-ginally for the rest of the market registra-tions are down 24 to a total of 202031
Toyota was the most popular brand with 89823 units sold Honda was the second place sitter on 25828 units followed by Nissan on 24336
Hybrids lead the market - with the
Toyota Aqua the number one selling car on 10325 units followed by the Toyota Prius on 9221
Two Nissans were next with the Note on 8654 and the Nissan Serena on 7397 followed by the Toyota Rumi on 7099
The most popular vehicle overall was a Kei car the Honda N-Box on 18817 units
Japanese market slightly down in May
Mitsubishi dealers in vehicle-to-building trialM
itsubishi is rolling out increased ve-hicle charging to its
dealerships alongside trials of solar and vehicle-to-building capability
The lsquoDENDO Drive Sta-tionsrsquo allow vehicles to not only charge using CHAdeMO DC fast chargers but also feed power as required back into the dealership By the end of 2020 the number of DENDO Drive Stations will increase from 28 to 200
ldquoCar showrooms in Japan are now providing more than just vehicles to the local community Mitsubishi Mo-tors Corporation (MMC) is creating a network of dealer-ships which can offer cleaner electric vehicle charging help stabilise the local electricity supply grid and even pro-vide electricity after a natural disaster or power outagerdquo the company explained in a statement
A second dealership concept that includes electric vehicle related technology is the ldquoHyper Energy Stationrdquo in Saitama City It features a
12kW energy storage system - a small amount as it is only a pilot
The Omiya showroom run by the Kanto Mitsubishi Motors Sales Group is the fourth private facility and the first automobile dealer to adopt the system
Featuring lithium-ion
batteries with a capacity of 12kWh the building can supply power for recharging electric vehicles (EV) in the event of a natural disaster or power outage when normal power supplies are cut off
In addition to charging vehicles V2B allows the EVrsquos battery to provide power to
the building in times of high demand or an emergency The building will then switch to charging the car at times of low grid demand or when renewable energy production is at a peak This has major benefits for the grid and provides cheaper sustainable power for the EV owner
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
JAPANESE MARKETPLACE
AUTOTALK JUNE 2018 | wwwautotalkconz | 27
The Japanese gov-ernment has set ambitious targets
for the number of self-driving cars on its roads - which could bring chal-lenges to used vehicle importers
Set to be announced this month as part of prime minister Shinzo Abersquos governmentrsquos national growth strategy the target calls for 30 of all new car sales by 2030 to be at least level-three autonomous about to run autonomously except in emergencies
It also entails rolling out self-driving transpor-tation services in some re-gions by 2020 spreading out to 100 areas in 2030 This is partially focussed on keeping public transport services in
depopulated areas Plans for the installation
of sensors in infrastructure to support the technology will be announced this year
Japan will revise its road rules by 2020 including assigning responsibility for accidents caused by self-driving cars It has already
established vehicle owners are responsible for dam-ages in autonomous vehicle incidents and is working on criminal liability
Japanese government sets self-drive car target
MOTOR INDUSTRY EV FORUM THURSDAY 9 AUGUST 2018
THE FUTURE OF NEW ZEALANDrsquoS VEHICLE DISTRIBUTION AND RETAIL
ENDORSING ORGANISATIONS
ORGANISERS
QUESTIONS ANSWERED AT
SEMINARS amp EXPO FOR TRADE amp FLEET FRIDAY 10 AUGUST 2018
INDUSTRY CONFERENCE FRIDAY 10 AUGUST 2018
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
28 | AUTOTALK JUNE 2018 | wwwautotalkconz
FampITALK
James Searle is general manager of DPL Insurance Ltd
You may be wondering why we as a wholesale insurance provider
may want to delve into what is traditionally a dealer-only domain such as inventory management
Aside from our exper-tise in FampI we also provide guidance and support in vehicle sales and sales man-agement activities to dealerships across the country
We are about to launch our Autosure Vehicle Sales Training Program this month and this will be followed later in the year with a program tailored specifically at Sales Management
We are often asked how other dealerships handle their inventory management specifically stock aging and have put together the fol-lowing ideas
Manage aged stockThey say you should ad-
here to a strict 30 60 90 day aging policy
However many small to medium-size dealerships have a tough time making this happen because of a lack of personnel and other resources
A solution can be to man-age your aged stock by cre-ating a stock turn system based on the dollar value of the vehicles
Higher value vehicles could have as low as 15-30 day turn policies and lower dollar ones could have a higher day turn as they tend to incur the least wholesale losses in real dollar terms and are the least drain on cash flow
Monitor the number of times a vehicle is shown and test driven in the first three weeks it is on the yard
If there is no action dis-pose of it now and replace it with another vehicle that is more likely to sell
Inspect your old stockWalk your entire inventory
and inspect the aged unitsThis isnrsquot a time to get
upset itrsquos an opportunity to create a plan to eliminate this profit-draining inventory
Physically put your hands on each one
Ensure there is no equip-ment missing no damage they actually start and run are clean and the WOF and registration are up to date
Make sure they are ready to sell and placed in a promi-nent display area for maxi-mum visibility to the cus-tomer and your sales team
Monitor interest ratesIf interest rates increase
by 1 what is the impact on your gross profit
If they increase do you increase your gross profit expectations by the same degree
If you say 1 fast it doesnrsquot sound like much but letrsquos slow down a minute and think about the potential impact of a 1 increase on your floor plan expense
If we assume the average cost per vehicle is $15000 1 is an additional $150
Your annual inven-
tory cost would increase by $15000 for a 100 unit inven-tory $30000 for a 200 unit inventory and so on
Revise your Actual Commercial Values (ACVs) weekly
Hanging on to units too long thinking you can ldquoretail out of itrdquo is risky
There are too many variables that could hurt your inventory
This is almost like how a money market dealer watches their stock ndash daily
After all itrsquos all money $$$
Consider your holding costsIf you have a deal pend-
ing on an old stock unit do not hold out for a high gross deal
Look at your potential wholesale loss versus the benefit of a lower front-end gross with the potential for finance and insurance income
Holding costs (carrying costs) and dollar turn are
elements that apply to all inventories not just used vehicles
You will find these ele-ments closely related for one reason - the quicker you turn inventory the less your hold-ing costs will be
Is it possible to eliminate aged inventory
Probably notBut by focussing on it
you can get much closer to eliminating it
By keeping your inventory in shape you will be better positioned to handle market fluctuations
In fact you may even be in a position to capitalise on them
While competitors are dumping inventory and having fire sales you could be bargain shopping which equates to increased future net profit
If yoursquod like to find out more about our Vehicle Sales Training Program please talk with your local Autosure ac-count manager
What dealers need to know about inventory management
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
wwwautosureconz | 0800 267 873
INSURANCE
bull Mechanical Breakdown
bull Payment Protection
bull Loan Equity
bull Motor Vehicle
If yoursquod like to become an Autosure Approved Dealer contact us to find out more
Wersquove got New Zealand coveredAnd wersquore here to help you provide the best insuranceprotection for your customers
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
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SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
30 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEWSTALK
Continued from page 19
Changes to anti-money laundering legislation
rive with over (or even under) $10000 in cash but then takes it to the bank first Best practice says you should still report it
Itrsquos important to note here that it is not your job to tell someone you are making a report (in fact exactly the oppo-site ndash you should not ever tip anyone off that you are going to report them) nor to decide whether you actually think theyrsquore guilty of anything It could be nothing but it could also be the last piece of the puzzle the FIU needs to put a society bottom-feeder out of action
From August 1 2019 dealerships will be required by law to join GoAML It makes sense however to sign up earlier from August 1 this year to make the transition easier when it becomes compulsory
As we all know these sorts of things always come around faster than expected There will also be severe penalties if itrsquos found that suspicious activity was transacted through your business and you did not report it
Like all new systems reporting suspicious transactions and activity will take some getting used to But eventually it will become part of the normal work day for many industries and society will be better for it
More on Phase 2 and how it affects dealerships can be found at wwwjusticegovtnz
Action and business plans for the next year or two have been released by ITS NZ
Its two-year strategy includes being recognised as the pre-eminent industry body for transport technology to better position New Zealand for transport technology development strengthening its organisation to increase activity and increasing membership
Long-term objectives are to promote and support intelligent transport systems (ITS) within the transporta-tion industry
ITS has changed significantly in recent years moving to include all transport technologies such as vehicle tech-nology communication systems data analytics mobility as a service demand management techniques and more traditional traffic management the strategy and 2018-19 plan say
Meanwhile two research reports launched on May 30 outline a need for the Government to set a strategic vision for intelligent mobility to prioritise data sets and identify any gaps help provide greater collaboration around trans-port data and ensure the right training
Technology changes require skills training and also im-pact on occupations ldquoParamount among these technolo-gies were autonomous vehicles (AVs) where their level of autonomy and coverage of the national vehicle fleet by 2035 is a useful metric of the overall level of ITS develop-mentrdquo one research paper says
ITS NZ action plan released
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
32 | AUTOTALK JUNE 2018 | wwwautotalkconz
OUR NEW TRADE
DIRECTORY
Phone +64 9 309 2444
Mobile +64 21 446 214
Email daleautomediagroupconz
DO YOU SELL YOUR SERVICE TO THE TRADETalk to Dale or Fran about advertising your business in
TRADE DIRECTORYThe comprehensive guide to every service a dealer could use
Go to dealer locator to find your local dealer
wwwtyres4uconz
Leading international provider of open platform software solutions to the automotive retail market
NickiRichardsincadeacom09 623 6020
wwwincadeacom
Cox Automotivetrade
AUCTIONS
HEIWA AUTO
+64 90 9614 9752onoheiwa-autocojpThe specialist of exporting quality used vehicles provid-ing the best service in the car industry
MANHEIM AUCTIONS
09 918 0500wwwmanheimconzManheim is New Zealandrsquos largest provider of automo-tive auction services Auctions held weekly
NICHIBO09 374 4436wwwnichibojapancomWe have a wealth of knowl-edge and experience in auto auctions throughout Japan which we know will enable us to assist you in making your next purchase
NIKKYO0211-740-258 httpwwwnikkyocarscomDespite changing times in the industry our focus on customer satisfaction and quality cars has kept us going for 22 years
SBL INTERNATIONAL VEHICLE BROKERING03 377 6578wwwsbltdconzldquoNZ owned and operated SBL continue to set the motor industry benchmark for importing vehiclesrdquo
FINANCE amp INSURANCE
AUTOSUREPhone 09 489 9107wwwautosureconzAutosure NZ has been a lead-ing provider of automotive-owner protection policies for the NZ retail motor vehicle industry since 1986
OXFORD FINANCE
0800 263 264infooxfconzwwwoxfordfinanceconzOxfordrsquos friendly team can offer you flexible solutions to finance the purchase of your new vehicle
PROVIDENT INSURANCE
0800 676 864infoprovidentinsuranceconzContact Steve Owens Chief Executive OfficerHelping dealers ldquoMake Profits Growrdquo Specialist FampI training support and products to retail motor vehicle traders
UDC FINANCE0800 500 832wwwudcconzYour first choice in automo-tive lending Fixed Rates Fast Approval
IT MANAGEMENT SYSTEMS
AUTO-IT LIMITED 0800 776 611Salesauto-itconzChanging your DMS Let Auto-IT help you the leader in New Generation Dealer Management Systems
SYSTIME 1800 221 654PaulWilkinsontsinzconz Autoline Drive DMS ndash World leading Automotive Dealer Management and DistributorManufacturer Systems
ORION 1300 852 243 PaulWilkinsontsinzconz Mid-range Dealer Manage-ment System installed in 500 business operations Sales Workshop Parts Fleet Rental CRM
SAM 1300 852 243 PaulWilkinsontsinzconz The ultimate specialist Work-shop Management System suite Range of options to suit
PENTANA SOLUTIONS09 478 0370infopentanasolutionscom20+ years of local experience
and investment in the NZ market makes Pentana Solu-tions the No 1 choice for your Dealer Management System
INFORMATION SERVICE PROVIDER
MOTORWEB0800 843 847supportmotorwebconzNZrsquos leading vehicle history check provider delivering online services to all sectors of the motor industry
IT SERVICES
AUTOPLAYCONZ09 361 1505salesautoautoplayconzAutoplay use the latest technology to deliver a suite of smart digital tools to our customers
PARTS
REPCO 0800 800 878wwwrepcoconzRepco - over 800 highly trained staff 82 stores nationwide and home to New Zealandrsquos leading automotive brands
PAINT amp FABRIC SUPPLIERS
GARDX 0800 242 739wwwgardxconzNew Zealand Premier Paint amp Fabric Supplier Providing profit solutions that achieves results
SHIPPING amp LOGISTICS
AUTOHUB09 411 7425infoautohubconzThe easiest way to ship your cars and other vehicles globally
VEHICLE INSPECTION
VINZVehicle Inspection NZ0800 GO VINZ (0800 468 469)infovinzconzNew Zealandrsquos best choice for WoF CoF Inspections Certi-fications and much more
VTNZ 0800 88 88 69Salesvtnzconz
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
Get in contact todayPh - 0800 367 233
Fast Loan ApprovalsFlexible RepaymentsPersonal ServiceOur personal service amp flexibility sets us apart
Car Finance Made Flexible
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
STATSTALKUSED VEHICLES
AUTOTALK JUNE 2018 | wwwautotalkconz | 33
fifth up 151 to 770 - this is unsurpris-
ing as the brand was an early adopter of electronic stability control on its large models now required on these cars
In commercials Toyota continues to lead on the back of the hot-selling Hiace down 41 for the month to 484 units 447 of the market
Nissan was second on 223 down 171 for a 202 share and Isuzu third with 79
vehicles up 362 for a 71 stake
The Mazda Axela again topped the passenger market on 617 units with the Nissan Tiida holding on to second on 572 vehicles
The Suzuki Swift was third on 559 followed by the Toyota Corolla on 554 and Honda Fit on 509
The Toyota Prius was the top hybrid on 359 the Sub-aru Legacy the top large car on 364 Toyota Wish the top MPV on 292 The Mitsubishi Outlander the top SUV on
TOP 10 USED IMPORT COMMERCIAL MODELS
MAKE MODELMAY
18MAKE MODEL
MAY
17TOYOTA HIACE 377 TOYOTA HIACE 370NISSAN CARAVAN 66 NISSAN CARAVAN 113ISUZU ELF 52 MAZDA BONGO 57MAZDA BONGO 49 TOYOTA REGIUS 54NISSAN NV200 45 NISSAN NV200 40TOYOTA DYNA 44 TOYOTA DYNA 37NISSAN NV350 41 ISUZU ELF 35TOYOTA REGIUS 35 NISSAN VANETTE 34NISSAN VANETTE 24 HINO DUTRO 26NISSAN ATLAS 23 NISSAN ATLAS 26
USED IMPORT COMMERCIAL MAKES
MAKE MAY18 MAY17 Movement Change
Market Share
TOYOTA 494 515 -41 447NISSAN 223 269 -171 202ISUZU 79 58 Up 1 362 71MAZDA 65 70 Down 1 -71 59HINO 46 39 Up 1 179 42FORD 41 39 Down 1 51 37MITSUBISHI 41 37 108 37HOLDEN 29 23 Up 1 261 26CHEVROLET 24 26 Down 1 -77 22DODGE 11 5 Up 3 1200 10OTHER 53 69 -232 48TOTAL 1106 1150 -38 1000
Continued on page 34
Used import registra-tions have again recorded a fall as
supply chain restrictions and slowing sales bite
A total of 13420 ve-hicles were registered for the month down 71 from 14439 this time last year Year-to-date passenger cars are now down 7 overall to 61921 units
In the commercial seg-ment registrations fell 38 to 1106 vehicles Year-to-date this segment is also down 7 to a sum of 4881
Toyota was the most popular passenger brand for the month on 3102 vehicles
down 139 for a 231 share of the market
Nissan took second on 2630 down 44 for a 196 market share while Mazda was third on 2063 vehicles down 42 for a 154 stake
In fourth was Honda down 25 to 1374 and 102 of registrations Subaru took
Imports continue to suffer
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
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Fast Loan ApprovalsFlexible Repayments
Personal Service
34 | AUTOTALK JUNE 2018 | wwwautotalkconz
USED IMPORT COMMERCIAL MAKES ndash YEAR-TO-DATE 2018
CH
EV
RO
LET
DO
DG
E
FIA
T
FOR
D
HIN
O
HO
LDE
N
ISU
ZU
MA
ZD
A
MIT
SUB
ISH
I
NIS
SAN
TO
YO
TA
VO
LKSW
A-
GE
N
OT
HE
R
TO
TAL
18-Jan 13 8 35 45 26 22 57 78 36 210 441 3 50 102417-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928
diff -32 100 52 50 37 69 39 -6 9 7 9 -70 -4 1018-Feb 19 3 15 48 49 16 47 41 41 203 407 8 51 94817-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998
diff 27 50 67 37 58 -16 4 -56 3 6 -13 -20 24 -518-Mar 21 6 7 39 30 20 48 75 39 229 399 3 59 97517-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249
diff 11 -14 -22 30 -27 -13 -25 -17 -13 -13 -34 -63 23 -2218-Apr 13 3 4 38 30 11 54 35 22 174 389 5 50 82817-Apr 21 4 4 33 20 22 45 54 27 187 27 187 277 908
diff -38 -25 0 15 50 -50 20 -35 -19 -7 1341 -97 -82 -918-May 24 11 5 41 46 29 79 65 41 223 494 7 41 110617-May 26 5 9 39 39 23 58 70 37 269 515 9 51 1150
diff -8 120 -44 5 18 26 36 -7 11 -17 -4 -22 -20 -4YTD 18 90 31 66 211 181 98 285 294 179 1039 2130 26 251 4881YTD 17 100 22 54 167 150 100 253 391 182 1107 2014 224 469 5233
diff -10 41 22 26 21 -2 13 -25 -2 -6 6 -88 -46 -7
AROUND THE COUNTRY PASSENGER
REGISTRATIONS
DISTMAY18
MAY17
CHANGE
WHA 307 351 -1254AUC 6153 6850 -1018HAM 870 1025 -1512THA 106 116 -862TAU 596 676 -1183ROT 208 193 777GIS 64 82 -2195NAP 311 290 724NEW 211 229 -786WAN 111 98 1327PAL 392 391 026MAS 87 89 -225WEL 1098 1048 477NEL 290 281 320BLE 66 64 313GRE 34 43 -2093WES 5 7 -2857CHR 1702 1862 -859TIM 124 115 783OAM 11 28 -6071DUN 452 433 439INV 222 168 3214TOTAL 13420 14439 -706
259 and the Volkswagen Golf the top Euro model on 252
A model of note was the Nissan Leaf which recorded its best month at 338 units and entered the top ten for the first time in ninth
The Toyota Hiace was the top commercial on 377 registrations for the month - up on last year despite the overall market fall
The Nissan Caravan was second on 66 followed by the Isuzu Elf on 52
Imports continue to sufferContinued from page 33
May was the biggest month ever for the Nissan Leaf with 338 registered in New
ZealandThatrsquos helped electric vehicles
pass the 8000 target for this year six months early
In fact 8184 electric and hybrid vehicles were recorded by the Ministry of Transport by the end of May That confirms a comment made at the Drive Electric white paper launch on May 29 that EVs had gone beyond 8000
The 8184 EVs comprise mostly used light pure electrics at 4434 ndash up 359 on April which includes the Leafs
New light pure electric comprised 1550 vehicles ndash up 75 on the previous month while new light plug-in hybrids were 71 up at 1486
Used light plug-in hybrids recorded 632 ndash 68 up and heavy EVs remained the same as for April with 82
The 8184 figure is
more than double the 3654 EV fleet size recorded as at last May
The fleet is expected to double each year with 16000 set for the end of 2019
That puts New Zealand well on track to reach the Governmentrsquos goal of 64000 EVs on our roads by the end of 2021
Leaf lifts EV numbers
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
STATSTALKUSED VEHICLES
Get in contact today Ph - 0800 367 233
Fast Loan Approvals Personal Serviceamp Flexible Repayments Our personal service amp flexibility sets us apart
Get in contact today0800 367 233
Fast Loan ApprovalsFlexible Repayments
Personal Service
AUTOTALK JUNE 2018 | wwwautotalkconz | 35
THE 17 LEADING USED IMPORT PASSENGER MAKES ndash YEAR-TO-DATE 2018
AU
DI
BM
W
CH
EV
RO
LET
DA
IHA
TSU
FOR
D
HO
LDE
N
HO
ND
A
HY
UN
DA
I
MA
ZD
A
ME
RC
ED
ES
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VW
OT
HE
R
TO
TAL
18-Jan 250 523 65 8 115 46 1356 27 2310 210 440 2629 26 809 722 3232 445 506 1371917-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933
diff -5 -8 16 -43 13 7 4 8 17 -24 -6 16 117 49 16 -5 -5 -3 618-Feb 192 467 63 8 122 39 1232 2 1996 250 325 2220 16 696 682 2872 366 500 1204817-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260
diff -15 -12 19 -58 12 -36 -6 -93 7 -6 -21 1 -16 27 6 -5 -17 2 -218-Mar 235 514 48 8 104 40 1188 35 1978 227 307 2132 22 704 606 2878 357 458 1184117-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474
diff -21 -28 -40 -38 -20 -34 -18 -10 -4 -36 -44 -16 29 16 -15 -23 -35 -22 -1818-Apr 228 471 39 9 0 25 1053 23 1760 222 379 1970 14 623 604 2644 371 458 1089317-Apr 252 553 47 9 90 67 1233 33 1823 287 464 2292 15 573 626 3209 465 469 12507
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -10018-May 276 621 41 12 102 44 1374 30 2063 257 463 2630 17 770 682 3102 402 534 1342017-May 287 660 58 11 98 60 1409 36 2153 368 559 2750 14 669 692 3604 446 565 14439
diff -4 -6 -29 9 4 -27 -2 -17 -4 -30 -17 -4 21 15 -1 -14 -10 -5 -7YTD 18 1181 2596 256 45 443 194 6203 117 10107 1166 1914 11581 95 3602 3296 14728 1941 2456 61921YTD 17 1327 3022 294 66 529 292 6707 163 9884 1553 2453 12053 77 2936 3294 16969 2365 2629 66613
diff -11 -14 -13 -32 -16 -34 -8 -28 2 -25 -22 -4 23 23 0 -13 -18 -7 -7
20 TOP USED IMPORT PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
MAZDA AXELA 617 NISSAN TIIDA 652NISSAN TIIDA 572 MAZDA AXELA 625SUZUKI SWIFT 559 TOYOTA COROLLA 608TOYOTA COROLLA 554 SUZUKI SWIFT 596HONDA FIT 509 MAZDA DEMIO 475MAZDA DEMIO 480 HONDA FIT 467TOYOTA PRIUS 359 SUBARU LEGACY 352SUBARU LEGACY 354 TOYOTA PRIUS 352NISSAN LEAF 338 TOYOTA WISH 334TOYOTA VITZ 299 MITSUBISHI OUTLANDER 325MAZDA ATENZA 293 MAZDA ATENZA 321TOYOTA WISH 292 VOLKSWAGEN GOLF 294MITSUBISHI OUTLANDER 259 TOYOTA MARKX 285VOLKSWAGEN GOLF 252 TOYOTA VITZ 279BMW 3 Series 223 BMW 3 SERIES 242MAZDA PREMACY 218 MAZDA PREMACY 225NISSAN NOTE 217 NISSAN DUALIS 225SUBARU IMPREZA 215 MAZDA MPV 223TOYOTA MARKX 214 TOYOTA ESTIMA 214NISSAN DUALIS 194 NISSAN NOTE 198
20 TOP USED IMPORT PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 3102 3604 -139 231NISSAN 2630 2750 -44 196MAZDA 2063 2153 -42 154HONDA 1374 1409 -25 102SUBARU 770 669 Up 1 151 57SUZUKI 682 692 Down 1 -14 51BMW 621 660 -59 46MITSUBISHI 463 559 -172 35VOLKSWAGEN 402 446 -99 30AUDI 276 287 Up 1 -38 21MERCEDES-BENZ 257 368 Down 1 -302 19FORD 102 98 Up 1 41 08LEXUS 99 103 Down 1 -39 07VOLVO 81 88 -80 06JAGUAR 53 44 Up 4 205 04HOLDEN 44 60 Down 1 -267 03CHEVROLET 41 58 Down 1 -293 03LAND ROVER 40 32 Up 4 250 03DODGE 39 39 Up 1 00 03MINI 37 48 Down 3 -229 03OTHER 244 272 -103 18TOTAL 13420 14439 -71 1000
The number of registered motor vehicle traders continued to fall last
month ndash dropping 13 to a total of 3479
From a high of 3536 deal-ers at the end of December
last year numbers have fallen by 57 to the end of May this year
The number of regis-tered motor vehicle traders s expected to fall further until the usuaI rise in registrations
Number of dealers continues to fall
in October The big question is will
numbers continue to fall over all even if they kick up at the end of the year
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
36 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
MAKEMAY18
MAY17
Movement Change
Market Share
TOYOTA 1779 1245 429 192MAZDA 879 886 -08 95HYUNDAI 831 561 Up 1 481 90HOLDEN 660 681 Down 1 -31 71KIA 618 549 126 67MITSUBISHI 600 527 Up 1 139 65SUZUKI 543 544 Down 1 -02 59FORD 487 524 -71 53HONDA 399 318 Up 2 255 43SUBARU 342 304 Up 2 125 37VOLKSWAGEN 336 423 Down 2 -206 36NISSAN 268 382 Down 2 -298 29MERCEDES-BENZ 187 202 Up 1 -74 20AUDI 176 231 Down 1 -238 19BMW 161 144 118 17JEEP 153 120 275 16LAND ROVER 135 105 Up 1 286 15SKODA 130 118 Down 1 102 14PEUGEOT 84 32 Up 6 1625 09LEXUS 66 58 138 07Other 441 432 21 48Total 9275 8386 106 1000
NEW PASSENGER MODELS
MAKE MODELMAY18
MAKE MODELMAY17
TOYOTA HIGHLANDER 467 TOYOTA RAV4 391TOYOTA RAV4 391 MAZDA CX-5 330MAZDA CX-5 375 KIA SPORTAGE 302KIA SPORTAGE 323 TOYOTA COROLLA 281TOYOTA COROLLA 276 MITSUBISHI OUTLANDER 251HOLDEN CAPTIVA 259 NISSAN X-TRAIL 245SUZUKI SWIFT 253 VOLKSWAGEN TIGUAN 225HYUNDAI SANTA FE 213 TOYOTA HIGHLANDER 197TOYOTA YARIS 191 HYUNDAI SANTA FE 181MITSUBISHI OUTLANDER 184 HONDA JAZZ 168
HONDA JAZZ 177 HOLDEN COMMODORE 166
HYUNDAI KONA 173 HYUNDAI TUCSON 162
MAZDA MAZDA3 169 MAZDA CX-9 156
TOYOTALANDCRUISER PRADO
167 MITSUBISHI ASX 155
SUBARU XV 146 SUZUKI SWIFT 149
MITSUBISHI ECLIPSE CROSS 144 HOLDEN CAPTIVA 146
MITSUBISHI ASX 134 FORD FOCUS 139
NISSAN X-TRAIL 118 MAZDA MAZDA3 123
HOLDEN COMMODORE 109 SUZUKI VITARA 123
SUBARU OUTBACK 108 SUBARU OUTBACK 119
Despite issues with ac-tually landing vehicles in New Zealand
new vehicle registrations hit another high in May off the back of pent-up deliveries and pre-Fieldays specials
Passenger and commer-cial registrations hit 14169 vehicles up 79 on the same time last year ndash mak-ing it the highest May on record Year-to-date the market is up by 27
Registrations of 9276 passenger and SUV vehicles for the month of May were up sharply on May 2017 an increase of 105 (889 units) and registrations of 4893 commercial vehi-cles were up 3 (148)
ldquoThe market for new vehicles continues to operate at historically high levels with registrations underpinned by a range of positive economic factors
Over 1000 Rangers delivered ndash before Fieldays begins
Continued on page 37
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
STATSTALKNEW VEHICLES
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
AUTOTALK JUNE 2018 | wwwautotalkconz | 37
NEW COMMERCIAL MAKES (UNDER 3500KG)
MAKEMAY18
MAY17
Movement Change
Market Share
FORD 1132 971 Up 1 166 231TOYOTA 789 1125 Down 1 -299 161NISSAN 466 244 Up 3 910 95MITSUBISHI 437 501 Down 1 -128 89HOLDEN 412 348 184 84ISUZU 319 351 Down 2 -91 65VOLKSWAGEN 205 118 Up 1 737 42MAZDA 197 186 Down 1 59 40LDV 159 76 Up 2 1092 33MERCEDES-BENZ
94 62 Up 4 516 19
Other 682 763 -106 139TOTAL 4892 4745 31 1000
NEW COMMERCIAL MODELS (UNDER 3500KG)
MAKE MODEL MAY18
MAKE MODEL MAY17
FORD RANGER 1017 FORD RANGER 889TOYOTA HILUX 581 TOYOTA HILUX 819NISSAN NAVARA 466 MITSUBISHI TRITON 501MITSUBISHI TRITON 437 HOLDEN COLORADO 335HOLDEN COLORADO 410 TOYOTA HIACE 274ISUZU D-MAX 206 ISUZU D-MAX 252MAZDA BT-50 197 NISSAN NAVARA 244TOYOTA HIACE 189 MAZDA BT-50 186FORD TRANSIT 115 HYUNDAI ILOAD 94FIAT DUCATO 80 FORD TRANSIT 81
and a wide choice of mod-els at competitive pricesrdquo says Motor Industry Associa-tion chief executive David Crawford
Toyota remains the overall market leader with 18 market share (2569 units) followed by Ford with 11 (1619 units) and Mazda with 8 market share (1076)
Based on just passenger
vehicle sales Toyota leads with a 19 market share (1779 units) followed by Mazda with 9 (879 units) and Hyundai also with 9 market share (831 units)
In the commercial sector Ford retained the market lead with 23 market share (1132 units) followed by Toyota with 16 (790) and Nissan with 10 market share (466)
Mayrsquos 100000-plus new vehicle sales have trampled on
the lsquoaverage Aprilrsquo sales of just circa-82000
Australiarsquos 1500 fran-chised dealers helped manu-facturers sell 21 more ve-hicles in the first five months of 2018 over the same year-to-date period in 2017 ndash currently at 475222 versus 465381 last year according
to VFACTS data provided by the Federal Chamber of Automotive Industries
SUVs had a hand in pump-ing up May 2018 sales up 84
Small SUVs were 361 better with 12053 sales over May 2017 likewise me-dium SUVs jumped 51 with 18000 sales plus 4times4 and cab-chassis utes up 15004 sales
May 2018 sales figures of 100754 are just 2147 sales off the May 2017 record of 102901
Toyota with 19571 sales including the Hilux with 4385 remain top of their respec-tive brand and model heaps with Mazda retaining second-highest selling marque and Hyundai third carrying over from April with 9403 and 8807 May sales respectively
Four of the top five selling models for the month of May were light commercial vehicles with the Toyota Highlander splitting the list in third spot
The Ford Ranger was back at the top of the bestsell-ing vehicle model table with 1017 units This was followed by the Toyota Hilux with 582 units and the Toyota High-lander with 467 units
The SUV Medium seg-ment came in as the top segment for the month of
May with 16 market share This was closely followed by the Pick UpChassis Cab 4times4 also with 15 of the market and the SUV Large with 15 market share
The top five segments were all light commercial vehicles and SUVrsquos reflect-ing the ongoing popularity of these vehicles SUVrsquos accounted for 43 total market share and light commercials 30 reflect-ing the continuing shift in purchasing patterns
Continued from page 36
Fourth-placed Mitsubishi (up 69) fifth-placed Ford (up 57) and sixth-placed Holden (up 51) refused to budge from their respective placings in April although with much-improved sales figures
Australiarsquos May new car sales topple average April
Continued on page 38
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKNEW VEHICLES
UDC Finance Limited lending criteria applies
UDC has money to lend Lots of money
Talk to us today about stock funding options for your dealership
Ph 0800 500 832 or visit wwwudcconz
NEW VEHICLES COMPETITIVE FINANCE
BROUGHT TO YOU BY
38 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW PASSENGER MAKES
ALF
A R
OM
EO
AU
DI
BM
W
CH
ER
Y
CH
RY
SLE
R
DO
DG
E
FOR
D
GR
EA
T W
ALL
HO
LDE
N
HO
ND
A
HY
UN
DA
I
JEE
P
KIA
LAN
D R
OV
ER
LEX
US
MA
ZD
A
MER
CED
ES-B
ENZ
MIN
I
MIT
SUB
ISH
I
NIS
SAN
PE
UG
EO
T
PO
RSC
HE
SKO
DA
SSA
NG
YO
NG
SUB
AR
U
SUZ
UK
I
TO
YO
TA
VO
LKSW
AG
EN
VO
LVO
OT
HE
R
TO
TAL
18-Jan 12 178 187 0 1 7 846 0 777 524 553 82 762 73 62 1025 188 77 626 423 89 54 140 82 342 591 2490 300 57 250 10798
17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150
diff 71 16 -6 -100 0 -53 9 -44 29 2 15 26 -34 13 32 -15 5 -3 -12 22 -7 32 37 45 -19 51 -37 30 21 6
18-Feb 5 169 144 0 1 4 395 0 602 412 489 142 512 76 69 773 166 70 489 269 86 35 104 64 157 577 1013 342 47 203 7415
17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050
diff 67 -4 -10 -75 -83 -35 -8 10 -19 154 0 -18 11 2 -32 56 -11 -22 79 59 0 -31 -49 -8 2 -4 -2 7 -8
18-Mar 6 193 232 0 1 4 504 0 673 636 551 143 617 83 71 858 200 66 722 371 99 37 164 59 291 605 1196 341 53 274 9050
17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230
diff -45 -5 18 -50 -93 -19 -5 23 -20 52 -1 -22 8 -5 -21 12 4 9 77 9 128 -27 20 -18 -1 -12 -16 38 -2
18-Apr 8 140 126 0 0 8 312 0 540 317 398 88 511 60 61 760 183 46 486 354 84 20 116 42 373 539 712 258 51 255 6848
17-Apr 3 134 147 0 1 13 499 0 543 148 562 129 497 87 38 10 710 46 423 487 30 29 86 65 189 512 961 325 44 278 6996
diff 167 4 -14 -100 -38 -37 -1 114 -29 -32 3 -31 61 7500 -74 0 15 -27 180 -31 35 -35 97 5 -26 -21 16 -8 -2
18-May 6 176 161 0 0 5 487 0 660 399 831 153 618 135 66 879 187 65 600 268 84 30 130 52 342 543 1779 336 50 233 9275
17-May 20 231 144 0 2 26 524 0 681 318 561 120 549 105 58 886 202 52 527 382 32 36 118 73 304 544 1245 423 45 178 8386
diff -70 -24 12 -100 -81 -7 -3 25 48 28 13 29 14 -1 -7 25 14 -30 163 -17 10 -29 13 0 43 -21 11 31 11
YTD 18 37 856 850 0 3 28 2544 0 3252 2288 2822 608 3020 427 329 4295 924 324 2923 1685 442 176 654 299 1505 2855 7190 1577 258 1215 43386
YTD 17 44 898 845 2 10 132 3037 0 3970 1763 2955 470 2788 503 279 3335 1632 275 2835 2034 239 179 486 372 1276 3142 6053 1963 244 1051 42812
diff -16 -5 1 -100 -70 -79 -16 -18 30 -5 29 8 -15 18 29 -43 18 3 -17 85 -2 35 -20 18 -9 19 -20 6 16 1
NEW COMMERCIAL MAKES (UNDER 3500KG) ndash YEAR-TO-DATEFI
AT
FOR
D
FOT
ON
GR
EA
T W
ALL
HIN
O
HO
LDE
N
HY
UN
DA
I
ISU
ZU
LDV
MA
ZD
A
MER
CED
ES-B
ENZ
MIT
SUB
ISH
I
MIT
SUBI
SHI
FUSO
NIS
SAN
SSA
NG
YON
G
TO
YO
TA
VOLK
SWAG
EN
OT
HE
R
TO
TAL
18-Jan 101 808 66 66 16 46 385 64 258 153 172 57 318 284 94 780 165 204 4037
17-Jan 63 788 67 45 0 42 383 68 271 87 154 40 219 276 83 698 123 266 3673
diff 60 3 -1 47 10 1 -6 -5 76 12 43 45 3 13 12 34 -23 10
18-Feb 59 788 47 50 8 68 366 64 304 102 169 48 368 384 63 946 110 172 4116
17-Feb 64 713 66 35 8 45 364 97 255 101 186 51 282 346 52 747 76 246 3734
diff -8 11 -29 43 0 51 1 -34 19 1 -9 -6 30 11 21 27 45 -30 10
18-Mar 69 1047 49 99 17 55 427 80 322 191 159 73 382 315 64 1225 160 244 4978
17-Mar 92 897 47 102 0 53 393 122 350 114 190 83 365 290 68 1103 115 255 4639
diff -25 17 4 -3 4 9 -34 -8 68 -16 -12 5 9 -6 11 39 -4 7
18-May 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100 -100
18-May 80 1132 64 67 18 55 412 80 319 159 197 94 437 466 21 789 205 297 4892
17-May 75 971 72 95 0 61 348 96 351 76 186 62 501 244 44 1125 118 320 4745
diff 7 17 -11 -29 -10 18 -17 -9 109 6 52 -13 91 -52 -30 74 -7 3
YTD 18 369 4578 267 329 73 278 1902 332 1484 749 830 373 1763 1717 270 4338 762 1184 21598
YTD 17 359 4137 290 342 8 249 1810 473 1510 464 844 286 1665 1419 287 4483 522 1281 20429
diff 3 11 -8 -4 813 12 5 -30 -2 61 -2 30 6 21 -6 -3 46 -8 6
NEW AROUND THE COUNTRY PASSENGER
REGISTRATIONSDIST
MAY18
MAY17
CHANGE
WHA 228 194 1753AUC 4128 3586 1511HAM 613 550 1145THA 129 62 10806TAU 389 394 -127ROT 179 89 10112GIS 41 38 789NAP 234 216 833NEW 124 149 -1678WAN 96 83 1566PAL 241 249 -321MAS 87 77 1299WEL 863 818 550NEL 126 105 2000BLE 57 56 179GRE 25 17 4706WES 4 0CHR 1212 1196 134TIM 73 70 429OAM 9 23 -6087DUN 277 268 336INV 140 146 -411TOTAL 9275 8386 1060
Continued from page 37
It was a four-way arm wrestle between Kia in sev-
enth Volkswagen in eighth Nissan in ninth and Honda taking 10th
Behind the Hilux Fordrsquos Ranger keeps its second-highest selling model above usual company in the Corolla (third) Hyundai
i30 (fourth) Mazda 3 (fifth) Toyota LandCruiser (sixth) Mazda CX-5 (seventh) Toy-ota Rav4 (eighth) Mitsubi-shi ASX holding ninth and stablemate Triton snatching a top 10 finish from Toyotarsquos Prado in April
Australiarsquos May new car sales topple average April
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
STATSTALKSECONDHAND
AUTOTALK JUNE 2018 | wwwautotalkconz | 39
SECONDHAND REGISTRATIONS minus MAY 2018SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL
Cars 2018
Public to Trader 303 6254 1129 214 633 141 65 496 219 163 1660 103 1165 275 114 37 1999 163 3 504 293 15933
Public to Public 2081 14562 3409 716 2192 1075 454 1608 998 625 1670 502 3157 1064 529 220 37 5314 580 118 2132 1125 44168
Trader to Public 653 6430 1506 317 956 409 170 699 390 281 776 239 1581 353 177 65 2 2377 250 47 770 460 18908
Cars 2017
Public to Trader 297 5693 1738 116 633 106 69 429 253 153 1099 134 1263 207 110 42 2188 174 18 529 323 15574
Public to Public 1985 14892 3564 604 2336 824 367 1561 1051 506 1661 440 3046 1080 439 204 86 5015 597 208 2016 995 43477
Trader to Public 656 6236 1655 241 1047 298 168 602 433 191 857 216 1636 364 182 91 18 2292 250 68 777 419 18697
Cars Change
Public to Trader 20 99 -350 845 00 330 -58 156 -134 65 510 -231 -78 329 36 -119 -86 -63 -833 -47 -93 23
Public to Public 48 -22 -43 185 -62 305 237 30 -50 235 05 141 36 -15 205 78 -570 60 -28 -433 58 131 16
Trader to Public -05 31 -90 315 -87 372 12 161 -99 471 -95 106 -34 -30 -27 -286 -889 37 00 -309 -09 98 11
Motorcycles 2018
Public to Trader 6 151 33 2 24 3 1 13 10 4 23 14 45 9 25 2 1 8 10 384
Public to Public 71 544 140 38 107 54 11 75 55 14 74 18 158 61 30 11 5 264 24 9 76 41 1880
Trader to Public 13 128 38 6 25 11 3 24 11 10 19 8 46 9 4 2 39 5 1 14 5 421
Motorcycles 2017
Public to Trader 4 136 26 21 4 6 14 4 27 1 54 9 1 30 2 11 9 359
Public to Public 64 579 124 29 114 30 18 69 56 17 68 12 156 69 36 10 3 232 28 8 54 35 1811
Trader to Public 10 146 39 3 30 7 1 11 23 10 25 7 39 10 5 39 2 1 13 8 429
Motorcycles change
Public to Trader 500 110 269 143 -250 1167 -286 00 -148 13000 -167 00 -1000 -167 00 -273 111 70
Public to Public 109 -60 129 310 -61 800 -389 87 -18 -176 88 500 13 -116 -167 100 667 138 -143 125 407 171 38
Trader to Public 300 -123 -26 1000 -167 571 2000 1182 -522 00 -240 143 179 -100 -200 00 1500 00 77 -375 -19
Trucks 2018
Public to Trader 92 788 241 13 88 18 30 105 47 26 150 47 123 70 49 7 306 40 3 85 95 2423
Public to Public 398 1802 584 138 437 143 106 265 200 93 290 76 419 208 100 49 17 753 114 33 338 221 6784
Trader to Public 173 707 249 56 169 63 59 120 91 38 150 49 184 60 46 19 10 334 45 16 142 76 2856
Trucks 2017
Public to Trader 72 676 209 24 107 22 26 98 36 27 130 27 106 55 25 11 292 32 6 98 98 2177
Public to Public 405 1763 551 117 401 154 91 242 172 101 276 72 361 218 103 42 17 794 104 30 355 188 6557
Trader to Public 143 714 263 41 192 61 47 122 67 41 136 34 174 66 54 21 3 312 50 8 144 89 2782
Trucks change
Public to Trader 278 166 153 -458 -178 -182 154 71 306 -37 154 741 160 273 960 -364 48 250 -500 -133 -31 113
Public to Public -17 22 60 179 90 -71 165 95 163 -79 51 56 161 -46 -29 167 00 -52 96 100 -48 176 35
Trader to Public 210 -10 -53 366 -120 33 255 -16 358 -73 103 441 57 -91 -148 -95 2333 71 -100 1000 -14 -146 27
All the Auto Industry HOT NEWS every day as it happens on wwwautotalkconzSubscribe online for FREE twice weekly updates direct to your email
While consumer confidence is continuing to drive used car sales the Auckland regional
fuel tax could soon come into play in the market
According to its latest secondhand car market analysis Turners says high dealer to public sales continue on the
back of steady consumer confidence and continued low interest rates
According to the ANZ-Roy Morgan NZ Consumer Confidence survey (June 2018) the majority of those surveyed believe now is a good time to buy a major household item and we are defi-nitely seeing this in the used car market
In its report Turners notes fuel prices are once again on the increase
ldquoCombining this with the imminent Regional Fuel tax in Auckland we ex-pect to see growing interest in smaller and more fuel efficient vehicles in city areasrdquo
Turners expect small car interest from fuel tax
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
STATSTALKTRUCKS
STATSTALKBIKES
40 | AUTOTALK JUNE 2018 | wwwautotalkconz
NEW BIKE MODELSMAKE MODEL MAYrsquo18TNT MOTOR ROMA 2T 17PIAGGIO ZIP 50 2T 16SUZUKI UZ50 16HARLEY DAVIDSON STREET 18 STREET 500 14SUZUKI GSX150 FDZA GIXXER 13SUZUKI GN125H 12TRIUMPH STREET TRIPLE S LAM 10YAMAHA MT-07 LAH 9FACTORY BUILT ARIIC 8KAWASAKI EX 400G L 8
USED BIKE MAKESMAKE
MAYrsquo18
MAY17
Change of Market
HARLEY DAVIDSON 92 92 00 387DUCATI 34 22 545 143HONDA 17 20 -150 71BMW 15 14 71 63TRIUMPH 13 12 83 55HYOSUNG 9 0 38YAMAHA 9 15 -400 38KAWASAKI 8 9 -111 34SUZUKI 7 9 -222 29BIMOTA 5 0 21Other 29 27 74 122Total 238 220 82 1000
NEW BIKE MAKES
MAKEMAY18
YTD18
MAY17
Change
Market Share
SUZUKI 96 618 85 129 159HARLEY DAVIDSON 66 332 55 200 109YAMAHA 64 406 65 -15 106HONDA 45 286 55 -182 74TRIUMPH 32 218 45 -289 53KAWASAKI 31 226 35 -114 51KTM 30 158 52 -423 50BMW 29 148 33 -121 48DUCATI 25 55 22 136 41TNT MOTOR 25 166 33 -242 41PIAGGIO 22 98 18 222 36FACTORY BUILT 16 95 14 143 26APRILIA 15 104 19 -211 25FORZA 14 113 12 167 23VESPA 14 92 18 -222 23ROYAL ENFIELD 11 77 20 -450 18ZNEN 11 41 7 571 18MOPED 10 86 11 -91 17HUSQVARNA 8 23 11 -273 13INDIAN 7 76 5 400 12Other 34 229 61 -443 56TOTAL 605 3647 676 -105 1000
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with Motorcycles your
ad here
Bike sales were down again in May with the market dipping by a
tenthRegistrations of new bikes
were down 105 to 605 units year on year For the year overall registrations total 3647 units
Suzuki lead and recorded growth up by 129 to 96 bikes - representing 159 of the market
Harley Davidson in sec-ond also recorded growth up 20 to 66 units for a 109 market share
Most other brands record-
ed falls Yamaha took third down 15 to 64 next was Honda on 45 down 182 and in fifth Triumph down 289 to 32
As usual the top spots were held by the smallest bikes The TNT Roma 2T topped the market on 17 units followed by the Piag-gio Zip 50 2T and Suzuki UZ50 tied for 16 each
The Harley Davidson Street 500 took fourth on 14 units followed by the Suzuki GSX150 Gixxer on 13
Imported bike registra-tions were very strong in
Another tough month for bike registrations
May up 82 to 238 from 220 a year ago
Harley Davison was most popular at 92 units the best selling brand new or used for the month unchanged from last year at 387 market share
Ducati took second on 34 units up 545 from 22 for a 143 share while in third Honda fell 15 to 17 bikes 71 of registrations
BMW was fifth on 15 followed by Triumph on 13 units
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 41 AUTOTALK JUNE 2018 | wwwautotalkconz | 41
NEW TRUCK MAKES (OVER 3500KG)
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 113 99 141 196 471 468FUSO 67 105 -362 116 331 404HINO 55 61 -98 95 278 249MERCEDES-BENZ 36 40 -100 62 143 111MAN 35 10 2500 61 87 72VOLVO 35 29 207 61 143 188FACTORY BUILT 31 54 74 7IVECO 29 26 115 50 112 83SCANIA 29 59 -508 50 88 130FIAT 27 24 125 47 147 16Other 120 133 -98 208 600 502TOTAL 577 586 -15 1000 2474 2230
USED TRUCK MAKES
MAKEMAY18
MAY17
CHANGE
MARKETYTD18
YTD17
ISUZU 67 49 367 296 242 221HINO 46 39 179 204 181 150TOYOTA 45 42 71 199 182 179MITSUBISHI 20 25 -200 88 97 112NISSAN 16 18 -111 71 73 67MAZDA 5 3 667 22 25 19FUSO 4 6 -333 18 17 11DAF 3 0 13 10 5FORD 3 3 00 13 9 12UD TRUCKS 3 0 13 4 1Other 14 25 -440 62 119 120TOTAL 226 210 76 1000 959 897
Phone + 64 21 446 214 | Email daleautomediagroupconz | wwwautotalkconz
Do you sell or deal with new and used trucks your
ad here
Talk to Dale Stevenson about advertising your business here with AutoTalk ndash in print and online
STATSTALKTRUCKS
New truck registra-tions were down slightly in May with
catch up mode in full swing following stink bug delays earlier in the year
Total registrations of new trucks and buses over 3500kg GVM was down 15 to 577 units compared to 586 during the same period last year
Overall 2474 trucks have hit the roads in 2018 com-pared to 2230 this time last
year Isuzu remains top of the
market up 14 year-on-year with 113 registered units The brand is holding on to a near 20 market share
Fuso is in second place and saw quite a drop on its year-on-year result down 36 It registered 67 units for a 116 market share compared with 105 units in the same period last year
Hino comes in third
Small dip for new trucksdown 95 year-on-year with 55 registered units
In fourth Mercedes-Benz saw 36 units hit the road down 10 from 40 in the same period last year
MAN and Volvo were equal on 35 registered units followed by Iveco and Scania both on 29 and Fiat on 27
Used imported truck reg-istrations were up 76 with 226 units in May compared to this time last year
Isuzu also hold on to the
top spot in this segment up 367 with 67 registered units and a 296 market share
Hino come in second up 179 year-on-year with 46 registered units and a 204 market share
Toyota come in third up 71 year-on-year with 45 registered units
This was followed by Mit-subishi with 20 registered units Nissan with 16 Mazda with 5 Fuso 4 and DAF with 3
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
TRIBUNALTALK
42 | AUTOTALK JUNE 2018 | wwwautotalkconz
On May 19 2017 the purchaser paid $459695 for a new
Ford Ranger XLT including accessories He paid $3500 in cash and traded his 2012 Ford Ranger for $1816513 - with the rest being paid under a finance agreement
Within three weeks of pur-chase the purchaser noticed a knocking noise from the engine when it was cold The knocking noise would remain for between one and five minutes
On June 23 2017 he took the vehicle to the trader for its 3000 km service and in-formed him of the knocking noise The trader updated the vehiclersquos software in an attempt to rectify the fault The fault remained
He returned to the trader eight days later again com-plaining of the knocking noise It did further work on the vehicle The purchaser advised that the knocking noise remained and became louder and more frequent
He returned the vehicle again a week later - and again the trader could not rectify the fault
On August 22 2017 the purchaser again returned the vehicle to the trader because of the knocking noise saying by this stage the vehicle was also surging and he was con-cerned that the engine was ldquohad itrdquo He rejected the vehi-cle and asked for a refund of the purchase price
The trader refused to ac-cept the rejection Instead it replaced the vehiclersquos glowplugs and module and
updated its software in late August 2017 which did not rectify the fault
It then somewhat surpris-ingly in light of its refusal to accept the purchaserrsquos rejec-tion of the vehicle assisted him to write a letter to Ford Motor Company rejecting the vehicle because of the fault that caused the engine to rattle
Ford Motor Company did not accept this rejection as the trader continued to try to repair the vehicle
On September 27 2017 it contacted the purchaser telling him that the fault had now been rectified and that his vehicle was available to be picked up Three days later the trader advised the purchaser that the fault had returned Ultimately the trader did not repair the fault until late December 2017
The purchaser provided evidence of the knock at the hearing with a video filmed by his daughter and evidence in person by his neighbour - a diesel me-chanic - who believed the engine was stuck in a cold start mode
The trader accepted that the vehicle made a knocking noise when cold It described the fault as a cold start com-bustion rattle problem and says the fault was caused by
the vehiclersquos software which has now been upgraded rectifying the fault
The tribunalrsquos assessor ad-vises that the vehicle is likely to have had cold start diesel knock due to improper glow plug function or incorrect injector timing This diesel knock occurs because of in-complete combustion of the injected fuel While the trader submitted that the fault was unlikely to cause any damage to the vehiclersquos engine the assessor considers that diesel knock of this nature is likely to cause long-term damage to the engine if left unat-tended
The adjudicator found the car failed to meet the stand-ard of acceptable quality
ldquoI am satisfied that the fault that caused the vehiclersquos engine to rattle breaches the acceptable quality in s 6 of the Act [the purchaser] paid nearly $60000 for a new Ford Ranger I am satisfied that no reasonable consumer would expect such a vehicle to develop an excessive rat-tle in its engine within three weeks of purchase
The trader made a written submission that it considers that the cold start combus-tion rattle is a ldquominor defectrdquo only and that it does not breach the acceptable quality guarantee It says
that a reasonable consumer would still regard the vehicle as acceptable ndash ldquoparticularly in light of the warranty that accompanies the vehiclerdquo The trader says that a motor vehicle is a complex piece of machinery and a reasonable consumer must be taken to expect that there may well be some small matters which require remedies such as software updates
The adjudicator disgreedldquoI accept that a motor
vehicle is a complex piece of machinery that may develop minor faults that require repair However I do not ac-cept the submission that this fault does not breach the ac-ceptable quality guarantee I am satisfied that a reasonable consumer would not con-sider such an engine rattle in a new vehicle to be accept-able Further the warranty that [the trader] may provide with the vehicle is irrelevant to my consideration as to whether this vehiclersquos faults breach the acceptable quality guarantee The Act operates independently of any war-ranty that may be provided by the Traderrdquo
The adjudicator also found the trader had not fixed the fault in lsquoreasonable timersquo
The trader says that it made reasonable efforts to rectify the fault It says that the fault was unusual for a new Ford Ranger and it worked closely with Ford Australia in an attempt to diagnose and repair the fault It says that ultimately it was
Trader knocked over engine diagnosis time
Hutt v Central Motor Group Limited
Continued on page 43
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
TRIBUNALTALK
AUTOTALK JUNE 2018 | wwwautotalkconz | 43
not able to repair the fault until Ford Australia issued a software update which did not arrive until December 2017 That software upgrade has now rectified the fault
ldquoI accept that this was not an easy fault to diagnose or repairrdquo The adjudicator notes ldquoThe [assessor] advises that this type of fault is unu-sual for a new vehicle and that software issues can only
be remedied by the manu-facturer and can take some time to occurrdquo
ldquoHowever the length of time taken to rectify this fault was longer than was reasonable [The trader] had three attempts to repair the fault before [the purchaser] rejected the vehicle and another attempt shortly afterwards Those attempts were unsuccessful I am satisfied that [the purchaser]
was entitled to reject the vehicle at that stage be-cause the attempted repairs had taken longer than the purchaser of a new vehicle would consider reasonable It seems that [the trader] may well have realised that the purchase was on firm ground rejecting the vehicle given its assistance in preparing the rejection letter sent to Ford Motor Company on 8 September 2017rdquo
The adjudicator notes that even following the re-jection it took four months for the trader to find a solu-tion to the issue and notes it should task up this delay with Ford Australia
The rejection was upheld with the trader ordered to take back the vehicle and refund the deposit value of the trade in insurance costs and to take on the finance contract
The lawSection 6 of the Act im-poses on suppliers and manufacturers of consumer goods ldquoa guarantee that the goods are of acceptable qualityrdquo Section 2 of the Act defines ldquogoodsrdquo as including vehicles
[10] The expression ldquoac-ceptable qualityrdquo is defined in s 7 as follows
Meaning of acceptable quality
(1) For the purposes of section 6 goods are of ac-ceptable quality if they are asmdash
(a) fit for all the purposes for which goods of the type in question are commonly supplied and
(b) acceptable in appear-ance and finish and
(c) free from minor de-fects and
(d) safe and(e) durablemdashas a reasonable consum-
er fully acquainted with the state and condition of the goods including any hidden defects would regard as ac-ceptable having regard tomdash
(f) the nature of the goods
(g) the price (where relevant)
(h) any statements made about the goods on any packaging or label on the goods
(hndasha) the nature of the supplier and the context in which the supplier supplies the goods
(i) any representation made about the goods by the supplier or the manu-
facturer(j) all other relevant cir-
cumstances of the supply of the goods
(2) Where any defects in goods have been specifi-cally drawn to the con-sumerrsquos attention before he or she agreed to the supply then notwithstanding that a reasonable consumer may not have regarded the goods as acceptable with those defects the goods will not fail to comply with the guarantee as to accept-able quality by reason only of those defects
(3) Where goods are displayed for sale or hire the defects that are to be treated as having been specifically drawn to the consumerrsquos attention for the purposes of subsection
(2) are those disclosed on a written notice displayed with the goods
(4) Goods will not fail to comply with the guarantee of acceptable quality ifmdash
(a) the goods have been used in a manner or to an extent which is inconsistent with the manner or extent of use that a reasonable consumer would expect to obtain from the goods and
(b) the goods would have complied with the guaran-tee of acceptable quality if they had not been used in that manner or to that extent
(5) A reference in subsec-tions (2) and (3) to a defect means any failure of the goods to comply with the guarantee of acceptable qualityrdquo
What is acceptable quality
Continued from page 42
Automotive FampI stars will be among those competing for top
honours at the Financial Ser-vices Federationrsquos first ever Crediting Excellence Awards
Nominations for the awards will take place following the FSF Confer-ence on October 10 at a gala dinner sponsored by Equifax
FSF executive director Lyn
McMorran says the awards are an opportunity to cel-ebrate responsible lending excellence
ldquoItrsquos often the way in the financial services sector that the bad eggs get all the at-tention but there are many people in this sector who are doing a fantastic job provid-ing suitable and responsible finance products to Kiwis all over New Zealand
ldquoWe think itrsquos about time that the stars in responsible lending got recognised too and we hope to do this with the FSF Crediting Excellence Awardsrdquo
Speakers at the FSFrsquos second annual conference which precedes the awards include commerce and consumer affairs minister Kris Faafoi and representa-tives from the Commerce
CommissionGo to wwwfsforgnz for
more information
Award categoriesAutosure New Finance
Professional 2018 Provident Insurance Senior Lender 2018 Centrix Outstanding Support Professional 2018 IFSO Outstanding Service Provider to the Financial Services Sector 2018 Equifax Outstanding Corporate Citi-zen 2018
FSF launches industry awards
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
44 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
THE DIARY AutoTalkrsquos group editor Scott Morgan looks at the month gone by on AutoTalkconz
Continued on page 45
May 1Proposed import changes could ldquoskew model rangerdquoThe potential introduction of ldquofeebatesrdquo and tradeable cred-its could impact the type of vehicles that are brought into the country
The idea of ldquofeebatesrdquo which would see gas guz-zling vehicles hit with extra fees while low or no emis-sion vehicles like EVs would receive rebates was raised in a Productivity Commission report last week
Imported Motor Vehicle Industry Association chief executive David Vinsen says the feebate proposal involves a maximum average fuel economy standard for new and used vehicles
May 3Z Energy boosts profitFuel retailer Z Energy has boosted its yearly profit by 8
Its net profit after tax rose in the 2017-18 financial year to $263 million from $243 million in the previous period
Z Energy chairman Peter Griffiths says the company is focused on boosting its per-formance across the board
May 4Used import registrations continue to collapseThe weight of the stink bug issue and port congestion has factored in another poor month for used import vehicle registrations ndash down 13 year-on-year
Passenger vehicle registra-tions for the month totalled 10893 down from 12507 this
time last year For the year registrations are now down 7 to 48501 from 52174
Commercial registrations were down 9 to 828 For the year registrations remain up 18 to 3775 units For the year this segment remains up 18 on 3775 units
Dealers with alpha Takata stock await answersThe ban on traders selling vehicles with alpha Takata airbags is looming but theyrsquore still in the dark about what to do with existing stock
Imported Motor Vehicle Industry Association (VIA) chief executive David Vinsen says it is working with the Motor Industry Association and Ministry of Business In-novation and Employment on the issue
VIA hopes to clarify with dealers what their range of options are by the end of next week (Friday May 11 2018)
May 8Road Safety Week kicks offRisks from distractions and the dangers of not wearing a seatbelt are major themes of Road Safety Week
The campaign kicked of this week and runs until May 13 with the AA challenging everyone to do what they can to be safer on the roads
AA motoring affairs general manager Mike Noon says the event aims to target all road users
May 10Special Mini marks royal weddingA one-off Mini hatch to com-memorate the wedding of Prince Harry and Meghan Mar-
kle will be donated to one of the couplersquos chosen charities
After the May 19 wedding the car will be presented to The Childrenrsquos HIV Associa-tion for public auction
ldquoAs an iconic British brand with almost 60 years of his-tory in the UK we are pleased to mark the royal wedding with this special charitable giftrdquo Mini design head Oliver Heilmer says He says a spe-cially designed roof graphic featuring elements of Prince Harry and Meghan Marklersquos national flags combines with 3D-printed personalised inte-rior and exterior details as well as special embroidery to make it unique
Mitsubishi dealers hit VegasMitsubishi Motors NZrsquos seven top-performing ldquoDiamond Dealersrdquo for 2018 were rec-ognised at a ceremony in Las Vegas
Mitsubishi decided to re-ward its dealer network lead-ers with the Vegas trip after it smashed an ambitious target of 10000 sales in a year to register 11651 new vehicles
This yearrsquos Diamond Dealers are Aaron Chatfield (Bay City Mitsubishi) Sharron Windust (Pacific Motor Group) Andrew Simms and Matthew Wales (Andrew Simms Mitsubishi) Darrell Russell (Piako Mitsubi-shi Morrinsville) Simon Lucas (Simon Lucas Mitsubishi) and for the first time Paul Lowe (Magnus Lennie Mitsubishi) Brent Delaney (Delaney Mit-subishi) is for the second time this yearrsquos Parts and Service Diamond Dealer
May 14Corporate Cabs adds Skoda to fleetThe Skoda Superb Corporate edition will become the main-stay of Corporate Cabsrsquo fleet
There will eventually be 400 Superbs on the road as part of its fleet as the com-pany shifts away from Holden which no longer had a car that suits its needs
A launch event was held at Giltrap Skoda in Newmarket
where customers and drivers could examine the car in ldquotaxi moderdquo
May 15Dealers reminisce at reunion dinnerMore than 60 dealers past and present descended on the Howick Club in Auckland last month to relive times gone by
They came from as far as Australia Christchurch and Wellington to attend a reunion dinner organised by former dealers Errol Keegan Malcolm Stokes and Roger Davis
Keegan says members of the group got to know each other after attending Turners Car Auctions in the 1980s and 1990s
May 162Cheap goes globalJapanese used car importer 2CheapCars is setting up shop in Canada
The company will trade under the name Genuine Japanese Imports initially opening on a prominent car dealer strip in Vancouver in August or September
It will target the rest of the country from there chief ex-ecutive Eugene Williams told AutoTalk
May 18First sod turned at new BMW and Mini siteA turning of the first sod has commemorated the start of construction at east Aucklandrsquos new BMW and Mini dealership
It is located on Te Irirangi Drive which Auckland City BMW managing director Ian Gibson previously told Auto-Talk would open up the brand to that part of the city
ldquoWe wanted to establish a market in the eastern and southern suburbs with the amount of growth in Flat Bush Clevedon Whitford and Bombayrdquo
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 45
DIARYTALK
Continued from page 44
Continued on page 46
When you are looking to recruit new senior staff you want the very best person availableThe very best are probably not looking to change jobs and thatrsquos where AutoTalk comes inWe reach pretty much near all the people in senior management in the auto sales industry ndash the people that you need to recruit Thatrsquos why when Seek or Trade Me wonrsquot cut it more people advertise their senior recruitment with AutoTalk
Talk to us today ndash and get the best deal on staff recruitment
FRAN DA SILVA
franautomediagroupconz 021 933 279
We deliver people that ARE NOT LOOKING FOR JOBS
New tyre recycling facility opensA new Auckland-based tyre re-cycling facility is set to manage up to 30000 tonnes of scrap per year
Waste Management NZ opened the new plant in Wiri on Friday with support from the Ministry for the Environ-mentrsquos waste minimisation fund
Associate minister for the environment Eugenie Sage was also on site for the opening
Budget has little impact on dealersBillions of dollars were allo-cated in the Governmentrsquos first budget but therersquos little to in-dicate it will directly affect the dealersrsquo bottom line industry leaders say
Imported Motor Vehicle Industry Association chief ex-ecutive David Vinsen says he hasnrsquot seen anything of note in the budget that will impact dealers
ldquoWhat dealers want is a healthy economy with people in jobs which means theyrsquove got people to sell vehicles to
May 21Mixed bag of ANCAP ratingsTwo Alfa Romeo models have picked up the highest Aus-tralasian New Car Assessment Programme ratings possible while the Citroen C3 has fallen short
The Alfa Romeo Giulia a mid-sized sedan and Alfa Ro-
meo Stelvio a medium-sized SUV were awarded five-stars achieving the equal highest scores to date ndash 98 and 97 respectively ndash for adult oc-cupation protection
However the Citroen C3 only achieved four stars be-cause of its poor performance in pedestrian safety tests
May 22AP Eagers takes bigger slice in AHGAP Eagers has increased its stake in rival car retail giant Automotive Holdings Group
As a result of the AHG share price drop this week AP Eagers has bought $9 mil-lion worth of AHG stock to a 258 slice of ownership
The West points to AHGrsquos share price dropping to $3 each on Wednesday when AP Eagers swooped in
It can continue to buy up to 3 every six months under the Corporations Act
Extension to alpha airbag sale ban deniedConsumer affairs minister Kris Faafoirsquos refusal to extend the ban on traders selling vehicles affected by the alpha Takata airbag recall could be ldquocatastrophicrdquo for some in the industry
The recall which mainly affects used imports means traders are banned from sell-ing the vehicles after May 31 including trade-ins unless they have been reworked
May 23MTF posts half-year profitItrsquos been another positive six months for MTF Finance post-ing a 13 profit increase on the same period last year
Profit after tax was $42 million up from $37m on March 31 2017
Sales also increased 216 from the same period last year with $318m in new loans
May 24Vehicle electrification puts pressure on gridThe electrification of vehi-cles and factories could see electricity demand double in the next three decades a new report says
Government-owned Transpower highlights in its white paper Te Mauri Hiko that demand could increase from about 40 terawatt hours (TWh) each year to 90 TWh by 2050
That differs from a report is-sued in by Transpower in 2016 which predicted electricity demand would fall between 2030 and 2050
New Ford Ranger pricing setFord has released pricing for its all new 2019 Ranger series
It starts from $37990 for the two-litre 4times2 XL single cab with 6-speed automatic transmission
The top of the range is
marked with the $84990 two-litre biturbo 4times4 Raptor double cab wellside with 10-speed automatic transmission
Mercedes-Benz locally testing new technologyMercedes-Benz is locally test-ing its driver assistance tech-nology with a research and development vehicle making a stop in Wellington this week for an introduction to govern-ment officials
The specially-outfitted E-Class model has travelled over 15000km across Aus-tralia and has already covered 5000km in New Zealand It is in Wellington before crossing the Cook Strait to continue its testing in the South Island
It is fitted with additional cameras and sensors and runs software developed for the latest S-Class model The testing focuses on ac-tive safety and advanced driver assistance systems being done in conjunction with the Mercedes-Benz research and development team based in Sindelfingen Germany
May 25Traders canrsquot sell alpha airbag vehicles privatelyDealers thinking about selling vehicles affected by the alpha Takata airbag compulsory recall privately should recon-sider according to legislation
Those stuck with the vehicles are able to sell them
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
46 | AUTOTALK JUNE 2018 | wwwautotalkconz
DIARYTALK
AussieTalk Diary AutoTalk Australiarsquos editor Scott Murray looks at the month gone by on autotalkcomau
autotalkcomausubscribe
All the HOT NEWS every day as it
happens
Continued from page 45
as normal until the May 31 deadline date after which they face fines of between $200000 and $600000
Some may consider selling vehicles as private transac-tions which arenrsquot covered by the recall after consumer affairs minister Kris Faafoi declined to extend the May 31 deadline
May 28Jaguar Land Rover recognises top dealersDuncan amp Ebbett Hamilton is officially the countryrsquos top Jaguar Land Rover dealer
It picked up the Jaguar Land Rover Supreme Retailer of the Year over the weekend along with the Parts Team Award
The Waikato-based busi-ness was also named runner-up in the Jaguar Retailer of the
Year New Car Sales Team Ser-vice Team Award and Business Manager Awards categories
May 29Turners posts huge profit boostTurners Automotive Group lifted its net profit after tax by an im-pressive 33 to $234 million in the 2017-18 financial year
Overall revenue was also up 31 to $3305m positively impacted by both the Buy Right Cars and Autosure ac-quisitions and growth in the business
ldquoWe are pleased to deliver another year of record results and increasing value for our shareholders Kiwis love their carshellipand we expect the demand for second hand vehi-cles to continue whether that be todayrsquos internal combustion engines or the electric vehicles of the futurerdquo Turners chair-man Grant Baker says
Mitsubishi NZ appoints new leadership teamMitsubishi Motors New Zealand (MMNZ) has appointed four top sales and marketing staff to senior management positions
Daniel Cook moves from general manager of vehicle sales and marketing to chief operating officer and Tony Johnston moves from national fleet sales manager to head of vehicle sales
Reece Congdon moves from marketing manager to head of corporate and market-ing and Nina Rama moves from financial accountant manager to performance and manage-ment accounting manager
May 30Wheel thieves hit Hawkersquos Bay dealershipsDealers in Hawkersquos Bay are be-
ing forced to fork out huge dol-lars after a spate of wheel thefts at yards across the region
Bruce Stuart of Mega Save Cars told Hawkersquos Bay Today his business has been targeted three times in the last two months
ldquoItrsquos the cost of the damage they dordquo Stuart says
May 31Finance company fined $720000Finance companies Budget Loans and Evolution Finance trading as Budget Loans have been fined $720000 in the Auckland District Court
The Commerce Commis-sion brought 125 charges against the companies under the Fair Trading Act
Budget Loans bought the distressed loan books of car loan specialists Western Bay Finance and National Finance in 2004
May 4ACCC services aftermarket data sharing concerns The Australian Competition and Consumer Commission has stated it will support the need for a mandatory vehicle service and repair data-shar-ing system
Chairman Rod Sims spoke at the Australian Automotive Aftermarket Associationrsquos Autocare 2018 convention in Sydney today saying the voluntary commitments by car manufacturers to impart technical data with inde-pendent repairers has been a failure
May 10AAA says Budget
ldquofails to reinvestrdquo in motoristsThe Australian Automobile Association has expressed concern the 2018 Federal Budget fails to reinvest in so-lutions needed by motorists
According to the AAA Tuesday nightrsquos Budget announcements which includes an estimated $544 billion worth of fuel excise revenue and $51 billion from luxury car tax and other tariffs offers a declining pro-portion of reinvestment for those same motorists
May 15Dealer association urges lsquopractical and fairrsquo codeThe Australian Automo-tive Dealer Association is
contributing to the design of a mandatory system for the exchange of vehicle service information to independent repairers
The AADA has been in de-velopmental discussions with assistant treasurer Michael Sukkar about the need to create an effective safe and cost effective data access programme
May 16Hydrogen economy Australiarsquos next manufacturing chapterVictorian employment and industry minister Ben Carroll says an economy promoting hydrogen fuel cell technology could reinvigorate Australian automotive manufacturing
Speaking at KPMG in Melbourne for a presentation hosted by Hydrogen Mobil-ity Australia the minister announced the Victorian government will support the foundations of a hydrogen
economy and transport supply chain
May 22Launch of new car dealership economic data toolThe Australian Automo-tive Dealer Association has launched its DealerNomics economic data mapping tool in Canberra with support from Craig Laundy minister for small family business
DealerNomics will be the new car dealerrsquos resource for demonstrating to gov-ernments how much the business contributes to the local economy and commu-nity as well as at a state and electorate level
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
AUTOTALK JUNE 2018 | wwwautotalkconz | 47
DIARYTALK
TransportTalk DiaryTransportTalk New Zealand editor Nigel Moffiet looks at the month gone by on wwwtransporttalkconz
EVTalk Diary EVtalk New Zealand editor Geoff Dobson looks at the month gone by on wwwevtalkconz
evtalkconzsubscribe
Keep up with NZ Electric Vehicle
industry news
May 1EVworld NZ Champions Awards now openThe EVworld NZ Champions Awards nominations are now open
The awards honour individuals businesses and communities associated with electric vehicles (EVs)
They will be presented on August 9 in Auckland at the opening of the EVworld NZ event from August 10-11
May 23Electric vehicles buggedTracking devices are being planted in electric vans and
cars to measure their perfor-mance every minute
It is all part of testing how well EVs go in New Zealand conditions where people drive and charge them what they cost to run even how hot their batteries get
The ldquoEV Black Boxrdquo taps into the EVrsquos instruments and transmits the data via the 3G network to a communal database operated by Flip the Fleet a coalition of EV owners
May 30Helping businesses benefit from EVsAdvice on how to introduce electric vehicles into company fleets is provided by Drive Electric
The EV advocacy group has released its latest white paper Building an Electric Fleet a ldquoHow-tordquo Guide for Business-es Considering Transitioning to Electric Vehicles
Meridian Energyrsquos Nick Ro-billiard contributed after tran-sitioning half of the companyrsquos passenger fleet to EVs
May 31NZ joins global Electric Vehicle InitiativeNew Zealand has joined a multi-government forum of the worldrsquos top electric vehi-cle markets accelerating EV uptake
Membership of the Electric Vehicle Initiative (EVI) will link New Zealand into internation-al best practice around EVs including policy research and information sharing Energy Efficiency and Conservation Authority chief executive
Andrew Caseley saysldquoBeing part of this
initiative puts New Zealand alongside the top EV mar-kets in the world dem-onstrating to industry our readiness to adopt new EV technologiesrdquo
EV element mining could step upA search for rare earth ele-ments (REE) in New Zea-land for the electric vehicle industry could herald a new wave of mining
A GNS Science study highlights areas of interest
The Mineral Potential Studies results on lithium REE and nickel-cobalt were released at the New Zealand Minerals Forum in Queens-town
May 2New general manager for HinoSime Darby Motors New Zealand is appointing Darren Salt as its new Hino general manager
Salt replaces Michael Doeg who has been promoted to the role of general manager retail which includes respon-sibility for Continental Cars and City Nissan
May 4Iveco New Zealand seeks new bossIan Walker has left his role leading Iveco New Zea-land leaving the company searching for a new country
managerWalker and his wife Kristi
who was Iveco New Zealand product marketing and net-work development manager have left the business to ldquopursue other interestsrdquo the company says
May 18ERoad reports profit and record growthERoad is back in profit after a net loss of $53 million in the last financial year
Its latest annual report shows the transport technol-ogy services company made a profit of $210000 in the 12 months to March 31
Total sales grew in both the Australia New Zealand and North American markets by
615 with 77600 units sold
May 23Fonterra sets high bar with $7 forecastFonterra has announced its opening forecast farmgate milk price at $7 per kg of milk solids
The 201819 season price is one of the cooperativersquos highest ever Itrsquos also fore-casting 1525 million kg of milk solids for the period up 15 on its current season forecast
The dairy giant also ex-pects a boost in supply from the EU US Australia and Argentina
May 29Mainfreight marks annual result with $207m staff bonusMainfreight is announc-
ing another ldquorecordrdquo annual result with net profit up 88 to $1122 million
The company has also paid its largest ever team bonus up 74 to $207 million
ldquoIn New Zealand and Australia we have always paid above the minimum and living wage levels however we have chosen to further lift salaries for those at the lower end of our pay range with an additional boost over and above our usual annual salary increase this yearrdquo a com-pany statement says
May 31Auckland Council votes in fuel taxAuckland Council has voted in favour of an 115 cent per litre regional fuel tax
A meeting held on Thurs-day saw councillors vote 13 to seven in favour of the plan
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom
Moana Blueare turning a little
green
Moana Bluersquos world class vehicle inspection services now offer
EV Battery Checks for total peace of mind
wwwmoana-bluecom