Download - COMPO15 prelim topic 2
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COMPO15 PRELIM TOPIC 2
Prepared by: Dr. Faustino Reyes II
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IRM CONCEPTS
Learning Objectives:
1. Define what information resource management is.2. Identify the five major dimensions of IRM.3. Explain how organizational structure can be used to
manage information technology.
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Information Resource Management (IRM)
The foundation for managing data, information, knowledge to maximize the quality, usability and value of their information resources
Need of the day is “Right information, in the right place, in the right format and at the right time”
The management (planning, organization, operations and control) of the resources (human and physical) concerned with the systems support (development, enhancement and maintenance) and the servicing (processing, transformation, distribution, storage and retrieval) of information for an enterprise.
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Five Major Dimensions of IRM
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1. Strategic Management
The IS function must manage information technology so that it makes major contributions to the profitability and strategic objective of the firm.
IRM focuses on developing and managing information systems that:
a. Improve operational efficiencyb. Promote innovative products and servicesc. Build strategic alliance and information
resources
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Strategic Management cont..
Chief Information Officer (CIO) Functions:
1. To forge (form) and carry out a vision of IS as a vital corporate resource.
2. To bring systems out of the back room and into the competitive marketplace.
3. To coordinate an increasingly decentralized IT.
4. To serve as a driving “engine of change.”
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2. Operational Management
The IRM concept that managerial functions and techniques and organizational structures common to business can be used to manage information technology
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Operational Management
22
Organizational Structure for Information Services
ManagementOf IS
OperationsTechnicalServices
SystemsDevelopment
DevelopmentSupport
*Dev’t Center
ApplicationsProgramming
SAD
ProductionControl &Support
DataEntry
ComputerOperations
*Data Center
Other Support*Network management*Technology Management*Capacity Management
DataAdministration
User Services*Information
Center
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3. Resource Management
From an IRM point of view, data and information, hardware and software, telecommunications networks, and IS personnel are valuable resources that should be managed for the benefit of the entire organization.
The success or failure of an information services organization rests primarily on the quality of its people.
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Resource Management cont..
Human Resource Management of IT Recruit qualified personnel Develop, organize, and direct the
capabilities of existing –personnel Train employees Design career paths and set salary and
wage levels
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4. Technology Management
Also called Emerging Technologies or Advanced Technology Groups (ATG)
ATGs Typically report to the chief information
officer and are staffed with former senior systems analysts and other specialists in information system technology
- Their job is to monitor emerging technology developments that high potential payoffs to the firm.
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5. Distributed Management
Responsibility for managing technology is increasingly being distributed to the managers of an organization at all levels and in all functions.
- IRM is not just the responsibility of an organization’s CIO.
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Distributed Management cont..
Managing End User Computing1. User Services or Client Servicesa. Functions to support and manage
the organization’s explosion in end user or workgroup computing.
b. Provides both opportunities and problems for business unit managers
c. Help desksd. Establish and enforce policies
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Distributed Management cont..
Managing Internet Access1. Managing internet access within
organizations is a major new management responsibility.
2. Providing internet access to employees raises several challenging managerial issues:
3. Network capacity4. Legitimate work-time use of internet by
employee5. Liability for the contents of employee emails6. Developing company standards for internet
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Thank you!