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Roles and Responsibilities: How can you be responsible for Accessibility?
Kara Zirkle and Liz Miller, George Mason University - Assistive Technology Initiative (ATI)
Kara Zirkle, IT Accessibility Coordinator
Liz Miller, Accessible Media Coordinator
A Collaborative Project…A Collaborative Project…
ATI Services…ATI Services…
Informal Assistive
Technology Assessments
Provision of Accessible
Text Services
Assistive Technology
Labs
Technical Assistance for ITU and
Library personnel
on AT-related issues
Section 508/Web
Accessibility Training and
Support
Events Change, Events Change, People TransitionPeople Transition
The issue is not so much “change” as it is “transition”
To be a positive force, change must involve transition
Understanding the human side of change is vital
The process is more about helping people move and grow than altering events
4
W. Bridges (1993, 2003); B. Ehren (2005)
Considerations in Transition . . . Legal Rights & Responsibilities Strategic Planning Training Campus Resources Advocacy and Support Technology and Universal Design
Things to consider throughout the presentation based upon your role ..
Law Applies to Mandates Section 504 Federal, State and
Local government, Educational agencies, Companies (Corporate – Private), any facility receiving Federal funds
No otherwise qualified individual with a disability shall, solely by reason of his/ her disability, be excluded from the participation in, be denied the benefits of, or be subjected to discrimination under any program or activity of a public entity.
Section 508 Federal entities and States that have adopted similar regulations
Requires that any electronic and information technology (EIT) procured, developed, used or maintained by Federal agencies must be accessible to employees and members of the public with disabilities, unless an undue burden would be imposed on the agency. Section 508 was enacted to: 1) eliminate barriers in information technology, 2) make available new opportunities for people with disabilities, and 3) encourage development of technologies that will help achieve these goals.
Rehabilitation Act Rehabilitation Act
1194.21 Software Applications and Operating Systems
1194.22 Web-Based Intranet and Internet Information and Applications
1194.23 Telecommunications Products (If it is a Voice Over Internet Protocol (VOIP) or software then it may also include 1194.21 and/or 1194.22)
1194.24 Video and Multimedia Products (If implemented on the web will also require 1194.22)
What is included in What is included in Section 508? Section 508?
… …. Electronic and Information Technology. Electronic and Information Technology
1194.25 Self Contained and Closed Products (Ex: Copiers, Fax and Kiosks)
1194.26 Desktop and Portable Computers
1194.31 Functional Performance Criteria (Must be accessible with assistive technology)
1194.41 Information, Documentation and Support (Must also be accessible)
**Section 508 only applies tovisual, hearing and mobility impairments**
508 Continued …..
It depends on the Author/Developer
What could I be What could I be responsible for?responsible for?
• Websites• Online Documents• Videos (both online and played in class)• Telecommunication• Applications (used in the classroom setting, taught and/or purchased applications)•Printers (Pay for Print), Kiosks•IT web and application development services
What happens if the author/developer is external to the
University?
1. Does the University or Agency fall under Section 508 or W3C regulations? (Some states are beginning to adopt similar regulations to the federal Government. See where you stand: http://accessibility.gtri.gatech.edu/sitid/stateLawAtGlance.php.)
2. Is there mention of accessibility in the contract/RFP or service? (NOTE: The state does not have to have regulations adopted in order for accessibility language to be included)
Things to ask yourself or know about your University or College …
How Mason is involved
Virginia has state-specific laws governing the accessibility of government created and procured technology (Code of Virginia § 2.2-2012 "Procurement of Information Technology", Code of Virginia § 2.2-3500 "Information Technology Access Act", Code of Virginia § 51.5-1 "Virginians with Disabilities Act"). These have been put into state-wide standards for Universities and agencies, which can be found on the VITA website: http://www.vita.virginia.gov/library/default.aspx?id=663
Mason Policy Examples
We've added web accessibility/Section 508 into the Architecture Standards Committee: http://ascreview.gmu.edu/ which drafted Policy 1307, where any technology or development of technology over the cost of $2K is supposed to be submitted for review by the board.
The University Information Technology Accessibility Policy 1308 is specific to web accessibility.
Recently – by working with the Web Team we have also drafted policy that will later include any technology or development of technology below the cost of $2K to be submitted for review by the team in which accessibility is included.
To view Policies please visit: http://universitypolicy.gmu.edu/
Does the University or agency fall under Section 508 or W3C
regulations?
Rather the accommodations need to be worked out with the Office of Disability Services or American with Disabilities Act Office.
For example: If an individual with a disability is required to use an inaccessible technology in order to complete desired work, an accommodation must be made.
This could be anything from a visually impaired students using an inaccessible software for Distant Education classes, to an IT class learning how to use wikis and requiring students to use 1 of 3, none of which are accessible rather than allowing the student to choose an accessible version of their choice.
All rules and regulations from Section 504 now apply.
A PERFECT example: National Federation of the Blind files Complaint against Penn State, November 2010 resolved Oct. 2011
If the state has not yet adopted accessibility regulations, it does not mean you’re off the hook!
Does the University or agency fall under Section 508 or W3C
regulations?
When were the regulations put in place? (Is there a timeline for accessibility changes to be made?)
When were products purchased before or after regulations were in place and what can you do about it?
Do you know about resources available on your campus or if other offices/departments are working towards accessibility?
What additional rights do the students have if technology isn’t accessible?
Is there contract language in place stating that the developer/vendor must meet standards and regulations?
Is there policy stating new standards and regulations are in place and must be met? If so, were they referenced?
Things to think about if the state has adopted accessibility regulations ………….
Review the contract – is there any mention of accessibility? Try contacting the company and asking if they know what accessibility and
compliance standards are. (Voluntary Product Accessibility Template - VPAT) Example statement: “If you work with us now to make the necessary changes, it
will help beat competition later because standards are met.” Work with other Universities, Agencies or like companies and form user groups
to keep a list of problems and contact the vendor as a group. Power in Numbers! Are you or your college a member of EduCause? If so join the ITACCESS
Group: http://www.educause.edu/groups/itaccess
What do you do if you’re looking to purchase or use a 3rd party application or website?
Now to internal responsibility Teaching Faculty and Staff Administration Offices IT Professionals
Managers Developers
Procurement/Purchasing
Internal Responsibility
Administration – It is easier when Administration – It is easier when it starts from the top downit starts from the top down
President’s Office Provost’s Office Senior Vice President’s Office Deans and Directors President’s Council Admissions and Registrars Human Resources and Payroll University Relations/Policy Fiscal Services
EVERYONE is involved and ANYONE can be effected!
Most common barriers:
University wide Applications HR paperwork and application Admissions applications and paperwork Procurement/Contract language Overall Higher Administration Support Department/Organizational Websites
Roles and Responsibilities: How are you involved with accessibility?
Roles and Responsibilities: How are you involved with accessibility?
If you answered “Yes” to any of these questions, you may be …..
• Posting,• Distributing,• Creating/Developing,• Using,• Maintaining ……
Inaccessible material!!
Roles and Responsibilities: How are you involved with accessibility?
If you answered “No” to any of these questions, you may be allowing inaccessible products to be …..
• Purchased,• Developed,• Maintained,• Used ……
By individuals with disabilities
Web Accessibility
Examples of design requirements for people with different kinds of disabilities include:
Visual: described graphics or video; well marked-up tables or frames; keyboard support, screen reader compatibility;
Hearing: captioning for audio, supplemental illustration;
Physical, Speech: keyboard or single-switch support; alternatives for speech input on voice portals;
Cognitive, Neurological: consistent navigation, tab order, appropriate language level; illustration; no flickering or strobing designs.
Impacts of the Web on Disabilities
The Web has become a key resource for: classroom education, distance learning, job searching, workplace interaction, civic participation, government services, news, information, commerce, entertainment,
It is displacing traditional sources of information and interaction -- schools, libraries, print materials, discourse of the workplace; some of the traditional resources were accessible; some not.
An accessible Web means unprecedented access to information for people with disabilities.
Impacts of the web on accessibility
How to Ensure Accessibility and How to Ensure Accessibility and ComplianceCompliance
Administration, Purchasing/Procurement, Program Managers and IT
Building the accessibility requirements early into the project
GSA Buy Accessible Wizardhttp://www.buyaccessible.gov/
Section 508/Accessibility Trainings
Voluntary Product Accessibility Template (VPAT)
Policy or other documentation providing Accessibility requirements.
• Illinois Accessible Web Publishing Wizard for Microsoft Office
• Adobe Professional v. 8.0 or higher
• NetCentric
• CommonLook Section 508 Adobe Plug-In
• PDF Accessibility Wizard (PAW)
• DeQue – WorldSpace, Ramp and UnDoc
• HiSoftware – AccMonitor Accessibility Module
• SSBBartGroup – Accessibility Management Platform
• CourseAvenue
Accessibility ToolsAccessibility Tools
For Faculty/Staff, Developers, Webmasters and Content Reviewers
Multimedia, Radio and Television Multimedia, Radio and Television Faculty/Staff and StudentsFaculty/Staff and Students
Free Captioning ToolsFree Captioning Tools Cost Captioning ToolsCost Captioning Tools
•MAGpie•Subtitle Workshop•Captionate (For Flash)•World Caption (Mac)•CapScribe (Mac)•dotSub•SubTitle Horse•CaptionTube•Overstream•vSync Bookmarklet•Easy YouTube Caption Creator
•DocSoft•AutomaticSync•Dragon Naturally Speaking•MovCaptioner (Mac)
Audio Description
•Avoid the need for audio description where possible, by assuring that all important information is communicated visually and audibly.
•Adding more descriptive text into your monologue helps to not require audio description.
Free Web Accessibility Free Web Accessibility Tools and ValidatorsTools and Validators
• Web Accessibility Toolbar
• WAVE (This also comes as a Firefox Extention)
• Deque WorldSpace
• Functional Accessibility Evaluator (FAE)
• HiSoftware Cynthia Says
• Total Validator
• Paciello Group WAT
• Web Accessibility Inspector
Universal DesignUniversal Design
Universal Design – Universal Design – Everyone BenefitsEveryone Benefits
Accessible Web design contributes to better design for other users: Multi-modality (support for visual, auditory, tactile access) benefits users of:
mobile phones with small display screens, Web-TV, kiosks. Multi-modality increases usability of Web sites in different situations:
low bandwidth (images are slow to download); noisy environments (difficult to hear the audio); screen-glare (difficult to see the screen); driving (eyes and hands are "busy").
Redundant text/audio/video can support: different learning styles; low literacy levels; second-language access.
Style sheets can support: more efficient page transmission and site maintenance.
Captioning of audio files supports: better machine indexing of content; faster searching of content.
Universal Design Universal Design TechniquesTechniques
PhysicalPhysical TechnologicalTechnologicalRamps Ergonomic Mice & Keyboards
Automatic Doors Larger Computer Monitors (21” +)
Ergonomic Workstations Accessible Telephones
Door/Sink Handles Accessible Websites
Interior Design Transcripts
Accessible ATMs/Vending Machines Closed Captions
Adjustable Chairs Accessible Printers/Copiers
Literature Available in Alternative Formats
Bundled Software
Light Switches Accessible Documents, Fillable Forms
Universal DesignUniversal Design
Built-in tools – PC & Mac, Firefox Browser
Audio Books & e-Books Bundled tools – Premier
& TextHelp Livescribe Pulse Pen Inspiration –
Webspiration Docsoft Web
Built-in toolsBuilt-in tools
PC Keyboard shortcuts Magnifier Contrast settings Narrator On screen keyboard Mouse keys, filter keys, sticky keys Dictionary, thesaurus, spelling
/grammar check Ease of Access Center Speech recognition Text size Touch
Mac Keyboard shortcuts Magnification Contrast settings VoiceOver Mouse Keys, Slow Keys, Sticky
Keys Text to speech Talking calculator & clock On screen keyboard Inkwell Dictionary, thesaurus, spelling
/grammar check, word completion Speech recognition
Firefox
Some accessibility features are dependent on the version of Firefox
Free accessibility add-ons Firefox Accessibility Extension Glazoom – magnifier No color N-Abled Web Accessibility Toolbar Page Zoom Buttons
Extensions for Firefox: Fire Vox – screen reader MozBraille – screen reader (beta at
present, not yet fully accessible – plans to offer Braille, text to speech and magnified output)
Image from - http://www.mozilla.com/en-US/
Adobe Reader & Acrobat “Read Out Loud”
Bundled toolsBundled tools
TextHelp Read & Write PC and Mac versions Reading and writing tools Helpful for ESL MP3 creation Voice recognition Research tools Inspiration-like tool DAISY Reader
Livescribe Pulse PenLivescribe Pulse Pen
Smartpen records and links audio to what you write, so you never miss a word during lectures or meetings.
Pen can be docked to computer and notes downloaded to computer (“LiveScribe Desktop”)
MyScript software converts handwritten notes into digital text
2 GB, 4GB and 8 GB models Paper can now be printed on
LaserJet printers Cost: $100 - $200 (2GB-8GB)
Photo taken from http://www.livescribe.com.
Inspiration – Mind MappingInspiration – Mind Mapping
Image from http://www.mywebspiration.com/examples
Docsoft – ATI’s Docsoft – ATI’s Captioning ProjectCaptioning Project
Closed captioning Transcription Synchronization
Hearing Impairments – access Comprehension, visual learners Those who have difficulty with note taking ESL
BeginningsBeginnings
Working closely with University libraries Distance Education Office of Disability
Services
Best practices for faculty & instructional designers:
Pick legal media Pick the most
accessible option first Provide supporting
materials Turn on Closed
Captions
ProcessProcess
(Vendors for video description)
Docsoft Docsoft:AV Docsoft:TE
Proofing & troubleshooting
Online request system Research
Library & copyright info Online searches
NCH software Prism Video File Converter SoundTap Streaming Audio
Recorder Debut Video Capture Golden Videos Flash Lynx Video Download
Software Professional
DeliveryDelivery
Links to captioned videos – using a third-party web hosting server
Folder with asx, smil, wmv and transcript files - SkyDrive, email, flashdrives, or DVDs
Issues with Windows Media, QuickTime, Flash servers
Consistency Files not able to be
housed in the same location
Still working on solution for Macs
ProgressProgress
Accommodations Pilot project – Summer
2011/Fall 2011 Training with 2 graduate
student assistants 1 Instructional Designer
for Distance Education YouTube Recordings from our TV
station Other
iTunes U Promotional materials
on Mason website, YouTube & Vimeo
Distance Education
Issues: Video Description Delivery of projects Copyrighted materials –
especially large files Timing and clean up
Universal DesignUniversal Designis also aboutis also about
Learning & Teaching Styles Awareness & Attitudes
Equitable use Flexibility in use Simple and intuitive Perceptible information Tolerance for error Low physical effort Size and space for approach and use
Assistive Technology InitiativeWeb and Software Accessibility and other E&IT:
Kara Zirkle, IT Accessibility Coordinator, phone:703-993-9815 or [email protected]
Accessible Media and Alternative Text (electronic, Braille, large print, etc.):
Liz Miller, Accessible Media Coordinator, phone: 703-993-4372 or [email protected]
George Mason University, 4400 University Drive, MSN 6A11,
Aquia Building, Room 238, Fairfax, VA 22030
Phone: 703-993-4329 Fax: 703-993-4743 [email protected] Website: http://ati.gmu.edu
PowerPoint may be downloaded at: http://webaccessibility.gmu.edu/accessibility_training
QUESTIONS??