Download - Communication
COMMUNICATION
Tannen’s TheoryTransactional Analysis
Rules of Communication
Gendered Communication
• Gender differences indicate how we can each adjust to create better communication
• Same sex groups • Misunderstandings arise when
gender differences are not considered
Deborah Tannen’s Theory
• Males & females use communication for different purposes
• Learned in the childhood gender world• Differences indicate how we can each
adjust to create better communication• Most communications come from not
understanding the reason for communication
Uses of Communication• Intimacy vs Independence• Framing
– alignment– hierarchical vs equal
• Asymmetries– Rapport vs Report Talk– Understanding vs Fixing– Asking for directions
More Tannen…
• Intimacy and Connection
vs Status and Independence
• Framing Differences
–Symmetry vs Asymmetry• Alignment of the speaker
• Hierarchical vs Equal
More Tannen…
• Rapport vs Report Talk
• Understanding vs Fixing
Rules for Better Communication
• When your buttons are pushed, there is something within you that needs to be recognized and worked through
• Relationships give us the opportunity for growth, intimacy and consciousness
More Rules for Better Communication
• Be mindful of the “right” time to discuss your feelings; schedule a time
• Phrase your feelings with “I” statements
• Words carry power (Dr. Emoto)
Transactional Analysis
• Parent/Adult/Child– Parent: Authoritarian voice, dictatorial– Adult: Equality; informative– Child: Needs approval, playful
• Analyze whether your interactions are crossed or aligned
• Adult/adult transactions are best