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Class 10
Chapter 7
Electronic Training
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Electronic Training
Training that is mediated in
some respect by a computer or
other electronic, information
processing device.
Sometimes called Computer
Based Training (CBT)
Typically delivered through
internet, intranet, or storage
device (USB, CD, DVD and so
on)
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Types of Electronic Training
Programmed Instruction (PI)
Base technology for most CBT
Intelligent Tutoring Systems (ITS)
Interactive Multimedia (IM)
Virtual Reality
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Programmed Instruction (PI)
7-4
Used in ET programs
Consists of text, graphics, and multimedia
enhancements stored in memory and connected to one
another electronically.
Learning material is grouped into chunks (modules) of
closely related information. Trainees are presented with
a “chunk” and then tested for retention.
If not retained, trainees are referred back to the original
information.
If retained, trainees are referred to the next chunk of
information to be learned.
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Interactive Multimedia (IM)
Integrates the use of text, video, graphics,
photos, animation, and sound to produce a
complex training environment with which
the trainee interacts.
IM can be delivered through most
electronic media that have visual and
audio capabilities.
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Desirability of IM Factors
Factor Positive Less Positive
Self-Pacing Pace controlled by
trainee
Not self-paced
Trainee can determine
order of modules
Trainee must follow pre-
determined module order
Can exit at any time. Exiting restricted.
IT provides additional
practice
opportunities.
No additional practice
available.
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Desirability of IM Factors
Factor Positive Less Positive
Interactivity Short segments
followed by
interaction.
Long, non-interactive
segments.
Tests for judgments
and skills as well as
facts.
Just tests recall of
information.
Feedback provides
explanations
Feedback only on right or
wrong.
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Desirability of IM Factors
Factor Positive Less Positive
Multimedia
Sophistication
Realistic and
mutually reinforcing.
Limited sound and
visuals.
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Intelligent Tutoring Systems (ITS)
Provide some of the primary characteristics of a human
tutor.
Expert systems
Monitor trainee knowledge within a PI module, and
Provide adaptive tutoring on the basis of trainee responses.
Example: Microsoft Excel Help and Tutorials teach users how to
utilize different aspects of the program they are having trouble with.
More advanced forms of ITS “learn” the best methods of
facilitating the trainee’s learning on the basis of the
trainee’s responses.
7-9
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Virtual Reality
7-10
An advanced form of computer simulation
Places trainee in a simulated environment that is
“virtually” the same as the physical environment.
Utilizes PI and ITS.
Programs vary in ability to simulate actual reality.
Trainee learns by interacting with objects in the
electronic environment to achieve some goal.
Some health issues exist related to too much time
in this environment.
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ET Design and Development
Use Learning Design Principles
Provide Individualized Attention
Match Delivery Method to Purpose of Training
Focus on Learning, Not Process
Not all traditional training programs should be
converted to e-learning format
Offline Delivery Systems
Internet and Intranets
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Creating and Delivering CBT
Learning
Management
System
Delivery Systems
Internet or Intranet
Portable storage device
LAN or Local computer
Knowledge
Base
(provided by
content experts)
Authoring &Design Tools
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Strengths and Limitations of ET
Costs
Control of Material and Process
Learning Objectives (KSAs)
Learning Process
Attention
Retention
Behavioral Reproduction
Training Group Characteristics
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Learning Management Systems
Track info related to training:
Administration
Enrollment
Tuition reimbursement
Training cost
Scheduling of trainers
Employee KSAs
Employees’ training activities