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F3/CETPA Legal Summit
Equity. Access.
A Moral Imperative to Bridge the Digital Divide
October 14, 2016Computer History Museum
Mountain View, CA
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Presenters Brooks Allen, Vice President
Common Sense Media
Namita Brown, Partner Fagen Friedman & Fulfrost
Christopher Fernandes, Partner Fagen Friedman & Fulfrost
Gretchen Shipley, Partner Fagen Friedman & Fulfrost
Mark Williams, Partner Fagen Friedman & Fulfrost
Lori Chiu, Associate Fagen Friedman & Fulfrost
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OCR Complaints: Web AccessibilityEnforcement and Best Practices
Gretchen M. Shipley, Partner
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Web Accessibility: Defined
People with disabilities can perceive,understand, navigate, and interact with thewebsite to the same extent as peoplewithout disabilities
Persons who are impacted
Visually impaired (e.g. blind or low vision)
Mobility challengers (e.g. cerebral palsy)
Deaf or hard of hearing
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Web Accessibility for School Districts
Many school districts are facing legal actionrelated to inaccessibility of their web pages
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Legal Framework
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Anti-Discrimination Laws
Section 504 of the Rehabilitation Act of 1973
Title II of the Americans with Disabilities Act of1990
“No qualified person with a disability shall, onthe basis of disability, be excluded fromparticipation, be denied benefits of, orotherwise be subjected to discrimination underany program or activity which receives federalfinancial assistance.”
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Web Accessibility Laws
Federal government: Section 508 of theRehabilitation Act
State and local government: No statutes,regulations, or case law
No mention of web accessibility in Section 504 or Title II
BUT, implicitly require public entities (e.g. schooldistricts) to make web pages accessible
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Legal Guidance
DOJ Guidance (June 2003) ADA/504 “generally require” equal access unless fundamental
alteraction or undue burden
OCR Dear Colleague Letter (June 2010) Colleges and universities must make book readers and other
educational technologies equally accessible
OCR FAQs (May 11) Follow-up from June 2010 Dear Colleague letter – legal
requirements articulated in letter apply to elementary andsecondary schools
DOJ Notice of Proposed Rulemaking (May 2016) * Proposed rulemaking for state and local governments with
regard to web accessibility
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DOJ Proposed Rulemaking
Public input sought on proposed regulations,including cost and benefits
Adoption of the WCAG 2.0 web accessibility.
Comment period ended October 7, 2016
Now, waiting on the DOJ…
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So what should you do now?
Standards for compliance
Section 508 of the Rehabilitation Act
WCAG 2.0 Level AA Standards
WCAG 2.0 Level AA standards are the mostwidely accepted for accessibility and maypotentially be adopted by the DOJ
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WCAG Standards
The 4 P.O.U.R. Principles
Includes 12 guidelines which provide the basicgoals that school districts should work towards
Highly technical standards
Consult with IT department
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1. Perceivable
Information and user interface components mustbe presentable to users in ways they can perceive
Provide text alternatives
Provide alternatives for time-based media
Create content that can be presented in different ways(e.g. simpler layout) without losing information orstructure
Make it easier for users to see/hear content
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2. Operable
User interface components and navigation must beoperable
Make all functionality available from a keyboard
Provide users enough time to read and use content
Do not design content in a way that is known to causeseizures
Provide ways to help users navigate, find content, anddetermine where they are
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3. Understandable
Information and the operation of use interfacesmust be understandable
Make text content readable and understandable
Make webpages appear and operate in predictable ways
Help users avoid and correct mistakes
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4. Robust
Content must be robust enough that it can beinterpreted reliably by a wide variety of useragents, including assistive technologies
Maximize compatibility with current and future useragents, including assistive technologies
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OCR Enforcement
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Overview
Complaints filed with OCR regardinginaccessible web pages
OCR investigating complaints
OCR has sought to enter into resolutionagreements in lieu of conductinginvestigation
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OCR Enforcement Procedures
Complaint
Data request
Investigation stage
Determination of non-compliance
Negotiation stage
Voluntary resolution agreement
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Resolution Agreements
In lieu of investigation, school districts may enterinto a resolution agreement providing assurancesthat it will make its web pages accessible
Implementation of agreement requires monitoring byOCR
Components Website notices
Developing policies and procedures
Performing a website audit
Developing a corrective action plan
Providing training to staff
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Website Audits
School districts must conduct audits based on theWCAG 2.0 Level AA standards
Must identify an auditor (in-house or third party)
Must audit websites
Web checkers, PDF checkers, video
checkers, contrast checkers, etc.
Must seek public input
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Corrective Action Plan
School districts must develop a plan toremediate the errors discovered through theaudit and ensure that no new inaccessiblecontent is loaded onto website
Sample format Current problems
Remediation plan: Timeline for fixing those errors.
Long-term solutions: Lay out the district’s continueplan to ensure accessibility (e.g. provide training,conduct annual audits)
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Training
School districts must provide training toindividuals who maintain district’s websites This can include teachers, principals, IT, and directors
Training must include information how to makecontent accessible
Tip: Limit the persons who areresponsible for maintaining oruploading content onto website
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Best Practices
Provide regular training to all staffresponsible for uploading content to thewebsite
Act proactively to build website accessibilitywhen putting RFPs/bids for websites Include provision regarding WCAG compliance
Conduct thorough and ongoing audits
Develop policies for maintaining accessibilitybefore complaint occurs
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Resources
WCAG Standards:http://www.w3.org/TR/WCAG20/
Preliminary website check:https://www.w3.org/WAI/eval/preliminary.html
Free webpage checker: http://wave.webaim.org
Perform site evaluations:http://webaim.org/services/evaluation
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Access to Technology ForStudents with Disabilities
Christopher J. Fernandes
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Students with Disabilities
Individuals with Disabilities Education ImprovementAct (IDEA) governs the legal obligations of schools andthe rights of students with disabilities
All students with disabilities must receive a freeappropriate public education (FAPE) as providedthrough the individualized education program (IEP)
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Students with Disabilities
Right to be educated with non-disabled peers
Staff must be trained for the inclusion
Teachers must be prepared to adapt instructionbeing taught
Teachers must have general knowledge ofstrategies and assistive technology that could beapplied to their subject area teaching
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Assistive Technology Device
Defined as… Any item, piece of equipment, or product system,
whether acquired commercially off the shelf,modified, or customized, that is used to increase,maintain, or improve functional capabilities of achild with a disability
Includes… Specialized writing tools, planners, raised-line paper
Portable keyboard, calculators, spell checkers
Audio books, computers, communication devices
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Identify…
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Assistive Technology Service
Defined as…
Any services that directly assists a child with adisability in the selection, acquisition, or use of anassistive technology device
Includes…
Evaluation of the AT needs of the child
Customization, maintenance, repair andreplacement of devices
Training and technical assistance for child, familyand professionals
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Assistive Technology in Schools
The IDEA requires the IEP team to considerassistive technology needs of all children withdisabilities
The team makes decisions about AT based on thechild’s unique needs “to maximize accessibility forchildren with disabilities”
If the team determines that the child needsassistive technology, it must provide the device orservices to the student regardless of availability orcost
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Assistive Technology in Schools
If AT is required for student’s education, it must beprovided at no cost to the parent, including normalwear and tear
California law does permit districts to recover costsassociated with “negligent, willful, or unlawfuldamaging or taking of property of the localagency”
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Assistive Technology Training
The IDEA requires schools to provideassistive technology training to teachers,children, and families
E.g. training on how to use the device
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Common Assistive Tech Devices
Computers
Tablets
Calculators
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Issues: Parental Request
Districts are generally not required to provide thespecific AT devices or services specified by parentsor the agree with each request
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Issues: Right to Privacy
Students and parents generally have no right toprivacy with district-owned device
State this clearly in the IEP or in an AssistiveTechnology Use Agreement
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Digital Divide for Studentswith Disabilities?
Is there a digital divide for students withdisabilities with IEPs?
Entitled to assistive technology at no cost
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Digital Divide for Studentswith Disabilities?
Is there a digital divide for students withdisabilities with IEPs?
Entitled to assistive technology at no cost
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So What Are the PotentialTech Issues?
Chromebook classroom for student with iPadas assistive technology device.
Do you try to provide student with access toChromebook or modify instruction to allowaccess on iPad?
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So What Are the PotentialTech Issues?
Early/Often app adopters
Are apps accessible to students withdisabilities in that class?
Does IEP team need to consider howstudent can access information/assignmentson apps used in class?
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So What Are the PotentialTech Issues?
Are classroom apps/software accessible tostudents with visual impairments?
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So What Are the PotentialTech Issues?
Do teachers upload assignments to theirwebsites?
Can students with disabilities access thatinformation to same extent as their non-disabled peers?
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So What Are the PotentialTech Issues?
Do teachers expect students to track gradesand assignments online (e.g., StudentVue)?
If so, can students with disabilities accessthat information to same extent as theirnon-disabled peers?
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Takeaways
Be aware of potential implications of newapps/technology for students withdisabilities
Ensure that case carriers are aware ofapps/technology used in class
Inform case carriers before adoptingimplementing new technology in classroom
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The Digital DivideChallenges and Solutions
Mark Williams, Partner
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The Desire for Digital Education
The Desire for Digital Education is NearlyUniversal
87% of Students
86% of Administrators
84% of Students
Believe that digital learning is important inresolving challenges to student education.
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Common Core is Digital Education
Many strands directly or indirectly mention adynamic use of the internet as an essentialskill:
“Use technology, including the internet, toproduce and publish writing and to interactand collaborate with others.”
(CCSS.ELA-Literacy.CCRAW6)
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The Marketplace Demands DigitalLiteracy In order to even access and pursue most job
openings a person must be digitally literate.
(Pew Research Center, 11/19/2015)
One study has said that most well-payingjobs in the future will require information,media and technology literacy.
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The Gap Between Desire andDeployment
Despite a near-universal desire for moredigital education and the relentless demandsof the marketplace, deployment of digitaleducation has been limited.
What are the three “bottlenecks”?
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Three Bottlenecks
1. Shortfalls in infrastructure and devicedeployment.
2. Shortfalls in teacher training to utilizetechnology.
3. Gaps in student skills to utilize digitalcurriculum in the most beneficial waypossible.
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Overall Deployment
Taken together these three bottlenecks haveresulted in significant shortfalls indeployment. Overall classroom use can bedivided into three groups:
10% of classrooms use digital educationdaily.
75% use digital education occasionally.
10-15% never use it.
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Looking Closer at the DigitalDivide
Looking closer at the data on the DigitalDivide reveals three statistically significantvariances:
1. Rural v. Urban
2. Ethnicity
3. Income Levels
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Rural v. Urban
Rural: 39% have no access to broadband
Urban: 4% have no access to broadband
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Impact of Income on Internet Usage
Internet Usage by Income Level
Families making less than $30,000: 62%
Families making more than $50,000: 90%
56% of teachers in low income schools saythat their students inadequate access totechnology is a major challenge for usingtechnology as a teaching aid.
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Ethnicity and High Speed Access
Black 62%
Hispanic 63%
White 75%
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Digital Divide and The Williams Case
Williams v. California (2004)
Class action based on denial of equaleducational opportunity.
Resulted in settlement that establishesstandards for provision of essentialeducational resources. Subsequentlycodified into law.
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Digital Divide and Williams
Adoption of digital instructional material must beanalyzed to allow equal educational opportunity.
What is “sufficiency” for technology as applied toWilliams? Devices, licenses, software
Students must have necessary equipment in class ANDat home to access electronic textbooks and content.
Districts may still meet sufficiency by providing printedmaterials “identical” to electronic materials, or byproviding equipment or access to take home.
Cannot force parents to pay extra.
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What are the Solutions?
Attack each of the three bottleneckssystematically
Infrastructure: Bring the high speed internethome.
Microsoft Petition to apply E-Rate subsidiesfor students using the internet at home.
Obama’s “Connect America”
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Other Solutions
Providing low-cost internet though specialtelecommunications programs. Set up fee isabout $50 a month $9 to $15 a month permonth.
King County’s Data Access Program
Lindsay School District
Boys and Girls Club and Wi Fi
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Other Solutions
Build technology into your bond programs
Build technology into your projectspecifications.
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Teacher Training
50% of all teachers would use more digitaleducation if they could receive more training
Statutory Solution?
Every Student Succeeds Act establishes two(2) funds for teacher training
Technology and Student Data PrivacyFocused Development ($2.29 Billion)
Student Support and Academic EnrichmentGrants ($1.65 Billion)
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Teaching Across the Digital Divide
Tulare County SAMR Model
Coding with Parents and Students
The second main method of erasing theDigital Divide is teaching students to movebeyond drill and practice exercises andeBooks to constructivist activities.
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Teaching Dynamic Learning
A recent study showed that low-incomestudents were consistently more likely thantheir more affluent peers to use classroomsoftware for “directed instruction” typeactivities, such as drill and practice.
Higher income students were more likely tolearn digital education through creative“constructivist activities”.
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Aids for Constructivist Activities
There has been growing interest in apps.Directed to low-income students, such asStreetwyze developed by San FranciscoState university professor Antwi Akom.
In “Streetwyze” young people becomeexperts about the social and materialconditions they are navigating around on adaily basis.
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The Digital Divideb
Parent’s Rights in Opting Students Out ofTechnology
Lori Chiu, Associate
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Introduction
Nationwide push for more technology in theclassroom
New technology laws
Digital standardized testing
Digital instructional materials
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Emerging Issues
Parental rights regarding education
District’s obligation to provide instructionalmaterials
Equal access
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FERPA Affords parents (and students 18+) the right to
control the disclosure of information from theirstudent’s educational record
Requires written parental consent before Districtcan release information to third parties
Directory Information Exception: can disclose student’s name,address, date of birth, etc. without parental consent if Districtprovides
Prior Notice
Opportunity to opt-out
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FERPA
School Official Exception
Allows District to disclose student information to thirdparties with a legitimate educational interest
So long as District maintains direct control over use of theinformation
Contains no opt-out right
Effectively allows students to access technology thatparents have opted them out from under DirectoryInformation Exception
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Children’s Online Privacy Protection Act
Applies to children under age 13
Parents may opt their children out of activitiesinvolving collection, disclosure or use of studentinformation for marketing or sale
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Protection of Pupil Rights Amendment
Governs administration of surveys, analyses, orevaluations pertaining to certain protectedcategories
e.g. political or religious affiliations;
Sex behavior or attitudes;
Legally recognized privileged relationships
Provides parent opportunity to opt-out
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District’s Obligations ConcerningCurriculum
Governing board of a school district must establish coursesof study and choose appropriate instructional materials
Materials can be digital as long as each student has“sufficient instructional materials”
Must provide for and promote teacher & parentinvolvement in selection of materials
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Parents’ Rights Concerning Curriculum
Education Code provides parents a right to: Examine curriculum materials used in child’s classroom;
Participate in decisions relation to the education of their child or thetotal school program;
Request a particular school for their child; and
Meet & confer with child’s teacher and principal
No parental authority to select or request the use of aspecific curriculum
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Ensuring Equal Access District must offer standards-aligned materials
both in class and at home
Parents can request alternative instructionalmaterials
If District is 100% digital, parents likely cannotrequire alternative instructional materials
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Practical Pointers If a parents are concerned with students’
use of technology:
Schedule a meeting to share the details of theDistrict’s Technology Plan
Discuss the benefits of digital educationalmaterials
Explain the steps District will take to addressInternet safety
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Practical Pointers
Discuss the benefits of digital educationalmaterials in the classroom, such as:
Personalized learning opportunities;
Expanded learning opportunities;
Collaborative learning;
Regularly updated curriculum; and
A larger database of instructional materials forteachers to pull from.
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Practical Pointers
Offer to provide digital citizenship trainingfor students and parents
Consider alternative placement options
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