CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
Acumatica is an integrated solution that has helped us improve all the processes within our business and integrate all the pieces of the puzzle from CRM to warehousing to sales inventory and orders. Everything is under one umbrella.Francisco Pardo • Operations Manager, P’kolino
COMPANY
• Location:USA• Industry:Design• Overview:Startedbytwodads,P’kolinodesignsandcreatesplayproductsforchildren.P’kolinoproductsaredistinguishedbytheirversatiledesigns,smartfunctionalityandeducationalvalue.In2012,thecompanyof16employeesswitcheditsERPsystemfromQuickBookstoAcumaticaforgreaterproductivity,greatercapabilitiesandall-roundsavingsonitsbottomline.
KEY RESULTS
• Doubledproductivity
• $80,000savingsperyear
• 75%reductionindataerrors
SITUATION
P’kolino,adesigncompanywhichfocusesonsmartplayproductsforchildren,neededasolutiontomanageitsentireproductvaluechain—fromtrackingcustomerleads,toimportingproducts,tomanagingcustomerorders.
ButQuickBooks,theaccountingsoftwareithadbeenrelyingonforseveralyears,couldnotmatchP’kolino’srateofexpansion.Asbusinessgrew,theinconveniencespiledup.
SinceQuickBookswasinstalledoneveryindividualmachine,itmeantthateverytimetherewasasoftwareupdate,eachmachineneededtobeupdatedseparately.
Asthebusinessgrew,P’kolino’sinventoryexpandedtofillthreewarehouses.“QuickBooksdidn’thavethecapacityandcapabilityfortrackinginventoryacrossmultiplelocations,”
saysP’kolinoOperationsManagerFranciscoPardo.
Also,becauseQuickBookscouldnoteasilybeintegratedwithotherthird-partysoftwareapplications,P’kolinostaffhadtolaboriouslyre-entersalesordersandotherinformation,
P’kolinowww.pkolino.com
DESIGN COMPANY SAVES $80,000 A YEAR, DOUBLES PRODUCTIVITY WITH ACUMATICA
CASE STUDY
WWW.ACUMATICA.COM • © Copyright 2013 Acumatica CONTACT SALES • +1 888 228 8300 [email protected]
manuallycopyinginformationfromoneplatformtoanother.
“Wehadmultiplesoftwareapplicationskeepingtrackofdifferentthings.ItwashardtomaintainallthatfromanITperspective.Itwasverycomplex,”saysPardo.
Whenordersstartedfloodinginforchildren’sgiftsovertheChristmasandholidayseason,thegapsinQuickBooks’capabilitiescrackedwideopen.“Wealmostcollapsed,”saysPardo.“Theamountofworkwehadtodowasincredibleandwethoughtwewouldhavetohiremorepeoplethefollowingyeartocopewithorders.”
SOLUTION
ThingschangedwhenP’kolinoswitchedfromQuickBookstoAcumaticainmid-2012.
“Wewerelookingforacentralizedapplicationthatdidn’trequireclientsoftwareorspecificsoftwareinstalledoneachmachine,”saysPardo.“WefoundoutthatAcumaticawasaweb-basedapplicationrunningononeserver,whichsuitedourneeds.”
BENEFITS
ThebenefitsofswitchingfromQuickBookstoAcumaticawerequicklyapparent.
InChristmas2012,theteamwasnotonlyabletocopewithordersbutwerecomfortablyprocessingdoublethenumberoforders.
“Wedoubledthecapacityofourteamwithoutaddingheadcount,”saysPardo.“Atthispointintime,Ibelievewehaveevenmoreroomforgrowth.Weestimate
thatonceourcustomizationsareallimplemented,ourteamwillbecapableofprocessingthreetimestheorderstheydotoday.It’sbeenagreatimprovement.”
P’kolinosaves$80,000ayearbynothavingtohirethethreeorfouradditionalworkerstheywouldhaveneededbeforeAcumatica,mainlythroughtheautomationofsalesorders.
Acumaticaiseasilyintegratedwiththird-partysoftware,meaningthatP’kolino’sworkerswhopreviouslyhadtolaborovermanuallykeyingininformationfromonesystemtoanotherwouldsavevaluabletime.
Forinstance,P’kolinostaffusedtohavetocombthroughtheirthird-partywarehouseprovider’sdatabasetore-enterallthetransactionsintotheirownsystem.WithAcumatica,informationisautomaticallysynchronizedbetweenP’kolinoandthewarehouse.
“Youcanimaginethebigsavingsintermsoftime,”saysPardo.“Wealsoreducederrorsby75%,justbyintegratingthosetwoapplications.”
P’kolinoworkedcloselywithAcumaticapartner,Orlando-basedITconsultingfirmProgressiveSystemSolutions,tocomeupwithcustomizationswhichbestsuittheirneeds.
Anotherinstanceofatime-savingcustomizationwaswhentheP’kolinowebsitewasintegratedwithitssalesplatform.Inthepast,whenonlineorderswerereceived,staffhadtore-entertheentireorderintotheP’kolinosalesplatformbecausethewebsiteisrunbyathirdparty.Now,theinformationisdownloadedautomatically.
“Fromthe4minutesitcouldhavetakentotypeinaneworderbefore,itnowtakeslessthan30secondsfororderstobedownloaded.Onceagain,wealsodramaticallyreducetheamountoferrorswhichcouldhavecomeinfromkeyinginthewrongproductcodeorzipcode,”says
Pardo.
Allinall,AcumaticahasdramaticallyincreasedP’kolino’sefficiency,accuracyandcreativity.SaysPardo:“Acumaticaisanintegratedsolutionthathashelpedusimprovealltheprocesseswithinour
We doubled the capacity of our team without adding headcount. We estimate that once our customizations are all implemented, our team will be capable of processing three times the orders they do today. It’s been a great improvement. Francisco Pardo Operations Manager, P’kolino
businessandintegrateallthepiecesofthepuzzle—fromCRM,towarehousing,tosalesinventory,andorders.Everythingisunderoneumbrella.Thevalueofthatshouldnotbeunderestimated.”
The P’kolino Play Table, the product that kickstarted P’kolino’s business.
