Download - Career Certified Social Media Manager
© Copyright Xeequa Corp. 2008#SMACAD
Certified Social Media Manager
Training Introduction
Axel SchultzeCEO Xeesm Corp
Social Media Academy Faculty
2© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACAD
Social Media Specific Business Education
Over 3,000 participants from 24 countries
Certified Social Media Strategist
Certified Social Media Manager
Corporate Social Media Education
Social Media Academy
3© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADSocial Media Career
Cap Gemini is hiring 1,000 consultants and expect social media experience, yet will let go others
Google is expecting social media engagement and provides bonus incentive of extra 25% +-
4© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACAD14,000 Social media positions
Our research suggests that there are currently approximately 14,000 open social media positions in the US alone.
In booming Europe it is no different – social media experience is a sought after skill set
Interviews with hiring managers indicate: “Having a thousand followers and being able to build a fan page is not nearly enough to ensure a position as social media manager” .
5© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADHow hiring managers & recruiters work
Review resumes and double check on LinkedIn? That was yesterday
Today: Scanning the social web to draw a picture of the applicant
Communication skills
Socializing skills / team spirit
Subject matter expertise – reputation
The rolodex is replaced by the network
Visible expertise on blogs and other media
If you are a lonely guy, isolated from today’s world, your chance to get a job is almost none.
6© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADJob Description Social Media Director / Strategist
Responsibilities
Create the social media strategy, coordinating with stakeholders across the Company to ensure its effectiveness and ensure the adoption of relevant social media techniques into the corporate culture and into all of the company’s products and services
Own the roadmap budget for the social media tools in use on the Company’s sites, directing social media tool integration
Recruit and oversee the Social Media Team, ensuring a superior quality of communication and project delivery is provided at all times
Coordinate the planning of social media campaigns, ensuring customer acquisition and supporting monetization across the company’s portfolio
Source and manage relationships with social monitoring and platform partners to support and develop commercial opportunities
Act as the advocate of social media integration within the Company, influencing overall site and business strategies
Provide benchmarks and analyse data provided by the Social Media Team, to inform company-wide decision-making and commercial campaign targets are met
Monitor and comment on trends in social media trends and application, acting as company spokesperson within the Social Media industry
Monitor the competition and be aware of market changes and developments
Requirements
Creative, diplomatic, cool under pressure and fantastic interpersonal and presenting skills
Strong project management and organisational skills
Advanced knowledge and understanding of social media and networking platforms and monitoring suite suppliers
Deep knowledge of the Company’s industry and great contact book
Experience of business and strategy development
Ability to build and leverage a strong network of peers and partners
P&L experience
7© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADMethodology Overview
Four Quadrant Assessment Methodology
Customer, Brand, Partner, Competition
NCP Model
Network – Contribution – Participation
Strategy Hexagon
Goal, Mission, Benefit, Action, Program, Report
Social Media Planning Framework
Oxymoron? Unique creative vs. repeatable model
Organization Model
A Social Media Service Architecture
Social Media ROI
How to deal with it how to calculate an ROI
8© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADAs a Social Media Manager
Develop creative social media initiatives
Be able to professionally plan social media programs and execute them
Apply the experience you gained
Share it and jointly make a difference
9© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADAn online learning experience for an online world
We educate where we live – online
Real online collaboration experience from day one
We use closed groups to collaborate
Exercises every week
We are all “hands on”
You will collaborate with people around the world
10© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADThe Key Elements Of The Certification
Developing online communication skills
Experience with tools, places & networks
Detailed presence development on Facebook, LinkedIn, Twitter, YouTube, Plancast, Blog setup, Xeesm and several others
Online collaboration skills development
Social media plan development
Social media time management
Reporting & analytics
Budget and resource planning
© Copyright Xeequa Corp. 2008#SMACAD
Over 60 strategists and over 5,000 attendees
from a variety of education programs
12© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACADSocial Media Manager Class
Starting July 12 (registration deadline July 1)
12 lessons - on demand at your own leisure
4 Instructor lead workshops
Every Tuesday (90 – 120 min.)
US/EU Workshops starting
09:00 am (PST) / 12:00 am EST
17:00 (GMT)
13© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACAD
Thank You
© 2011 Social Media Academy. All rights reserved. This content is protected under the copyright law of the United States. It is prohibited to make full or partial copies or extractions of this documentation without the explicit written approval from the Social Media Academy.
All materials contained herein are the property of the Social Media Academy and its faculty and may only be used, by an enrolled student for his or her own educational benefit.
Social Media Academy | 228 Hamilton Ave. | Palo Alto, CA 94301 | (650) 384-0057
+1 (650) 384-0057
http://SMACAD.com
Social Media Academy Page and Group
Social Media Academy Group
@smacad
All social presences: http://xeesm.com/smacad
14© Copyright Social Media Academy 2009-2011 Copying or distribution is prohibited
#SMACAD
About
The Social Media Academy is considered the leading education and research institute for applied social media in business. Education programs are specifically designed for business professionals from all industries. The main emphasis is to help business managers and consultant to get a comprehensive education and hands on experience through collaborative workshops in all aspects of social business engagement including strategy development, planning, tools selection, resources allocation, organizational development as well as reporting and analytics. Attendees learn to use leading methodologies, models and frameworks such as the social media strategy framework, the four quadrant assessment methodology or the NCP model and other strategic tools to create successful social media engagements.
The Social Media Academy is based in Palo Alto, California with representation in Europe and Australia. For more information visit http://smacad.com