Download - Capone Banking 2011
Capone Banking…to reduce your bad debt
Presented by Advantage Software Factory2011
Our Clients
Countries
Romania
Ukraine
Germany
Holland
Belgium
Poland
Czech Republic
Slovakia
Hungary
Greece
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Capone Banking
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What customers appreciate
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Key features
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Key features
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Flexible Hierarchy on 3 levels
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Configurable collection strategies
Day 1
Day 7
Day 14
Day 21
Day 90
Enter Timeline criteria
Exit Timeline criteria
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Queues Management
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Key Benefits
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Quick ROIROI Driver Possible values Productivity
(+)Costs
(-)Client
Satisfaction
Collection activities automation through configurable strategies
10% – 100% increase in productivity
Integrated dialer campaigns 50% - 300% increase in the number of calls per agent
Using segmentation and scoring to determine the best collection strategy
15% - 25% of collection cost
Use of alternative channels for client notification
5% - 20% cost reduction
All collection information available in one system
5% - 21% increase in productivity
Eliminate risks – don’t lose information, don’t address improper to the customer, don’t offer wrong information, don’t eliminate important steps, send notifications on time
1% - 3% from the value of the working portfolio
Committed and motivated collection officers Incentive plans for collection officers based on accurate productivity reports (worked cases, recovered amounts)
Typically 5% productivity increase
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Integration architecture
Capone Banking
Letters
SMS
Fax
Core Banking
CRM
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Advantage Software Factory
address: 169 Calea Floreasca, IPA building, 6th floor, Sect. 1, Bucharest, Romania.phone: +4 01 242 87 20 fax: +4 01 242 87 22web: www.caponebanking.com email: [email protected]
Contact Us
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