Building a New Home Affairs
HOME AFFAIRS PORTFOLIO COMMITTEE HOME AFFAIRS PORTFOLIO COMMITTEE PRESENTATIONPRESENTATION
EASTERN CAPE PROVINCIAL OVERVIEW EASTERN CAPE PROVINCIAL OVERVIEW
PRESENTED BY: MR GG MABULUPRESENTED BY: MR GG MABULU
2
Table of ContentsCONTENT SLIDE NO.
Introduction and Background•Foot Print Expansion•Provincial Capacity•Budget for the Province
4-22
SERVICES
Civic Services
Memorandum of understanding
Stakeholder Forum activities
Birth registration (under 30 days, Late Registration of Birth
ID School Project
ID applications 16 year olds & IDs received from Head Office
Duplicates
Passport Applications
Queries
23-38
3
Table of ContentsCONTENT SLIDE NO.
SERVICES
Immigration Services
Temporary Residence Permit
Permanent Residence Permit
Port Control: land, sea, air
Refugee Reception Office
Inspectorate activities
40 -46
SUPPORT SERVICES 47-57
Achievements
Challenges
58-62
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INTRODUCTION & BACKGROUNDNTRODUCTION & BACKGROUND Eastern Cape is the second largest Province in the RSA in terms of surface area, covering
168 966km² of land, is ranked third in RSA in terms of population which stands at 7 497 981.
It is vast, rural, has farming and mountainous areas, administrative areas, traditional authorities. Has amalgamated former homelands Transkei and Ciskei with Republic of South Africa and this meant high number of citizens with IDs from the homelands, thus increased demand for Citizen Registration
The capital of the Province is Bhisho and most of the economic activity happens in the Buffalo City Metro and Nelson Mandela Bay Metro, where the two IDZs, East London and Coega are and where the multinational motor companies Daimler Chrysler in East London, VWSA, GMSA and Ford in the Nelson Mandela Metro are operating, thus a huge demand for permitting in the areas.
Due to its history and the rich heritage of its people, a large number of tourists are visiting the Province leading to our permitting and passport sections being very busy. The tourism sector has the biggest growing potential both in terms of expanding the existing economic base as well as employment
The majority of the people speak isiXhosa, followed by Afrikaans, English and Sesotho.
The Karoo interior is an important sheep-farming area and the challenge is that the Industry exploits Lesotho citizens for cheap sheep shearing. The Inspectorate component is closely monitoring this and the Corporate permits provided. Angora wool is also produced here.
The road infrastructure in the province is not too good and this leads to high rate of repairs to the mobile trucks that are overwhelmed by the gravel roads they have to travel on in order to bring services closer to the people
5
INTRODUCTION & BACKGROUNDNTRODUCTION & BACKGROUND Although great strides have been in the delivery of services during the National Population
Registration Campaign between March- November 2010, there are still significant backlogs that need to be addressed in providing enabling documents to the citizens.
The launching of stakeholders forum on the District and Local Municipalities have greatly improved the way of delivering services especially at rural areas.
Monitoring & Evaluation of the departmental performance relating to DHA is at the centre of Service Delivery Improvement Plan.
6
MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL MINISTER PERFORMANCE AGREEMENT IN TERMS OF NATIONAL OUTCOMESOUTCOMES
The 12 National outcomes are at the heart of the strategic planning process of the The 12 National outcomes are at the heart of the strategic planning process of the
Government and DHA is accounting for three as per the signed Minister`s performance Government and DHA is accounting for three as per the signed Minister`s performance
agreement. The departmental relevant outcomes are:agreement. The departmental relevant outcomes are:
NATIONAL OUTCOME 3NATIONAL OUTCOME 3
All People in South Africa are free and feel safe
NATIONAL OUTCOME 5NATIONAL OUTCOME 5
Skilled and capable workforce to support an inclusive growth path.
NATIONAL OUTCOME 12NATIONAL OUTCOME 12
An efficient, effective and development orientated public service and an empowered, fair
and inclusive citizenship
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DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)DEPARTMENTAL STRATEGIC ORIENTED GOALS (OUTCOMES)
STRATEGIC OUTCOME ORIENTED GOAL 1STRATEGIC OUTCOME ORIENTED GOAL 1
Secure South African citizenship and identity engineered by the Civic Services Unit
STRATEGIC OUTCOME ORIENTED GOAL 2STRATEGIC OUTCOME ORIENTED GOAL 2
Immigration managed effectively and securely in the national interest including
economic, social and cultural development engineered by the Immigration Unit
STRATEGIC OUTCOME ORIENTED GOAL 3STRATEGIC OUTCOME ORIENTED GOAL 3
A service that is efficient, accessible and corruption free to be realised by all the
departmental Units.
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SUMMARY OF THE CURRENT FOOTPRINT FOR THE EASTERN CAPE PROVINCE
TYPE OF OFFICEDHA current
footprint OperationalNon Operational due to various
challenges
Local Office Large ( former RO) 6 6 0
Local Office Average ( former DO) 24 24 (3 in One stop Dev; 2 from TC)
0
Local Office Small (former PSP) 36 24 12
Refugee Reception Centre 1 1 – Not fully operational dealing with extensions & adjudications only
0
Health Facilities (HSP) 40 6 IT infrastructural challenges
Office space previously provided
taken back
Ports of Entry (POE) 7 4 3
Thusong Service Centre (TSC) 29 1 (2 DO operating from Thusong
Centres
28
Total 125 73 52
Overview of footprint per type of DHA service point (SP)
*
9
PROVINCIAL MANAGEMENT AND DERMACATION – NEW OPERATING MODEL
Mr GG Mabulu
Provincial Manager
Alfred Nzo District
DMO
Vacant
Joe Gqabi District
Joe Gqabi
DMO
Operations
Vacant
O R Tambo District
DMO
Mr T Mnunu
Dr TR Johannes
Director: Finance
Chris Hani District
DMO
Vacant
Amathole District
DMO
Vacant
Buffalo City Metro
DMO
Vacant
Cacadu District
DMO
Ms N Lusu
l
Nelson Mandela
Bay Metro
DMO; Vacant
Operations
Vacant
Offices & Port
Managers
7 offices1 POE
Vacant
Joe Gqabi District
Vacant
Offices & Port
Managers
5 offices, 1POE
5 offices
1 POE
t
Of
Offices & Port
Managers
12 offices, 1 DMO
1 DMO
Offices & Port
Managers
10 offices
Offices & Port
Managers
12 offices
Offices & Port
Managers
6 offices, 1 POE
Offices & Port
Managers
5 offices
Offices & Port
Managers
4 offices, 1 POE, 1RRO
1 closed Refugee
Office
1 POE
11
DISTRICT MUNUCIPALITIES POPULATION
Nelson Mandela Metro 1 050 927
Cacadu DM 345 000
Buffalo City Metro 699 965
Amathole DM 935 468
Chris Hani DM 809 925
Alfred Nzo DM 198 550
Joe Gqabi DM 615 255
O R Tambo DM 2 842 891
TOTAL POPULATION EASTERN CAPE 7 497 981
DISTRICT MUNICIPALITY POPULATION FIGURES
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EASTERN CAPE DHA FOOTPRINT
Eastern Cape has 2 Metropolitan Municipalities (Metros), 6 District Municipalities and 37 Local
Municipalities. Out of the 2 Metros (Buffalo City & Nelson Mandela Bay) and 37 Local
Municipalities (Umzimvubu, Mbizana, Ntabankulu, Matatiele, Senqu, Maletswai, Elundini,
Gariep, King Sabata Dalindyebo, Nyandeni, Port St Johns, Mhlontlo, Ngquza Hill, Great Kei,
Amahlathi, Mbhashe, Mnquma, Ngqushwa, Nkonkobe, Nxuba, Camdeboo, Blue Crane, Ikwezi,
Makana, Baviaans, Ndlambe, Sundays River Valley, Kouga, Koukamma, Lukanji, Emalahleni,
Intsika Yethu, Inxuba Yethemba, Inkwanca, Engcobo, Sakhisizwe, Tsolwana), the Department
has 10 operational offices and 4 Ports of Entry in the two Metros and present in 29 LMs. There
is no presence at all in 8 LMs (Great Kei, Nxuba, Ikhwezi, Baviaans, Sundays River Valley,
Koukamma, Inkwanca and Tsolwana). In Inxuba DHA is part of the plans for the Thusong
Centre at Adelaide but the process has not yet been finalized by the Provincial Government .
13
EASTERN CAPE DHA FOOTPRINT
Metropolitan Municipality DHA Presence
Buffalo City
East London, Mdantsane, King William’s Town, DMO, Provincial Office & Zwelitsha; Frere Hospital, Cecilia Makiwane hospital, Empilweni CHC, St Dominics hospital
Nelson Mandela Bay
Uitenhage, Cleary Park, Port Elizabeth, Motherwell, Closed Refugee Reception Office, Dora Nginza Hospital
•Nelson Mandela Bay will also have office in Njoli, Booysens Park while Buffalo City there will be offices in Duncan Village, Zweliyandila, Mdantsane Thusong, King William’s Town Thusong
14
EASTERN CAPE DHA FOOTPRINT
Alfred Nzo District Municipality Local Municipality DHA Presence
Matatiele
Matatiele, Maluti, Qacha’s Nek POE, Taylor Bequest Hospital
Umzimvubu
Mount Ayliff , Mount Frere, Kwa-Nophoyi TC, Madzikane kaZulu hospital, Mt Ayliff Hospital
Ntabankulu Ntabankulu
Mbizana
Mbizana, St Patricks hospital
15
EASTERN CAPE DHA FOOTPRINT
Joe Gqabi Local Municipality DHA Presence
Elundini
Maclear, Taylor Bequest Hospital & Mount Fletcher
Senqu
Sterkspruit, TelleBridge POE, Empilisweni hospital
Maletswai Aliwal North
Gariep Burgersdorp
16
EASTERN CAPE DHA FOOTPRINT
O R Tambo Local Municipality DHA Presence
King Sabata Dalindyebo (KSD)
Mthatha, Mqanduli, Viedgesville, Qunu, Nelson Mandela Academic Hospital, St Marys hospital & DMO
Nyandeni
Libode, St Barnabas hospital, Canzibe hospital, Tombo TC & Ngqeleni
Mhlontlo
Qumbu, Nessie knight hospital, Dr Malizo Mpehle hospital &Tsolo
Port St JohnsPort St Johns, Bambisana hospital
Ngquza Hill
Lusikisiki, Flagstaff, Holy Cross hospital, St Elizabeth hospital
17
EASTERN CAPE DHA FOOTPRINT
Chris Hani Local Municipality DHA Presence
LukhanjiQueenstown, Frontier Hospital & WhittleSea
Engcobo Ngcobo
Intsika YethuCofimvaba, Cofimvaba Hospital & Tsomo
Emalahleni Lady Frere
Inxuba Yethemba Cradock & Middleburg
Tsolwana 0
Inkwanca ( Sterkstroom & Molteno) 0
Sakhisizwe Cala & Elliot
•The most economically depressed district municipality in the province lacks DHA presence in two local municipalities. According to footprint Tsolwana LM will have office in Tarkastad, while there is no office planned at all at Inkwanca LM.
18
EASTERN CAPE DHA FOOTPRINT
Amathole Local Municipality DHA Presence
Mnquma
ButterworthNgqamakhwe & Centane
Mbhashe
Dutywa, Willowvale, & Elliotdale
AmahlathiKeiskammahoek, Stutterheim
Nkonkobe
Alice, Fort Beaufort & Middledrift
Ngqushwa Peddie
Great Kei 0
Nxuba 0
Inxuba awaiting finalization of Thusong Centre in Adelaide by Provincial Government, while opening of office in Komga, Great Kei LM, will be prioritized in the next financial year
19
EASTERN CAPE DHA FOOTPRINT
Cacadu Local Municipality DHA Presence
Baviaans (Willowmore) 0
Blue Crane Somerset East
Camdeboo Graaf Reinet
Ikhwezi (Jansenville) 0
Kouga Humansdorp
Koukamma (Sanddrift) 0
Makana Grahamstown
Ndlambe Port Alfred
Sundays River Valley 0
Sundays River Valley has Paterson & Kirkwood offices however have not been prioritized in the Financial Year
20
STAFF PROFILE
LEVEL MALE FEMALE TOTAL
14 1 0 1
13 1 2 3
12 3 1 4
11 1 1 2
10 17 9 26
9 7 2 9
8 51 81 132
7 33 27 60
6 140 361 501
5 10 20 30
3 15 41 56
TOTAL: 279 545 824
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Total Establishment Filled Vacant
Vacant Funded
Vacant Unfunded
1634 824 810 24 771
PERFORMANCE CAPACITY = 52.7%
PROVINCIAL CAPACITY – FILLED AND UNFILLED POSTS
NB. LOM Peddie, shortlisting done interviews on 19/07/2012.
The following posts have been advertised and shortlisting has been done: Director (District Manager Operations – Amathole District), DD: Provincial co-ordination, DD: Human Resources, Control Security Officer, Senior State Accountant, Senior Personnel Practitioner, Chief Administration Clerk – Port Alfred, Senior Secretary, Secretary
The appointment letter for Mobile Office Operator: Ngcobo Office is still awaited.
NB. LOM Peddie, shortlisting done interviews on 19/07/2012.
The following posts have been advertised and shortlisting has been done: Director (District Manager Operations – Amathole District), DD: Provincial co-ordination, DD: Human Resources, Control Security Officer, Senior State Accountant, Senior Personnel Practitioner, Chief Administration Clerk – Port Alfred, Senior Secretary, Secretary
The appointment letter for Mobile Office Operator: Ngcobo Office is still awaited.
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27
BUDGET ITEM
Budget 2012/13
Expenditure as at 30 June 2012
Outstanding Commitments Funds available % Budget
Spent
Compensation of Employees
187, 551 39, 499 - 148,052 21.1%
Goods and Services
24, 171 2,770 1 264 791 21,397 11.5%
TOTAL
212,358 42,269 1 264 791 169,449 20.0%
PROVINCIAL FINANCES – BUDGET AND EXPENDITURE
23
SERVICESSERVICES
MEMORANDUM OF UNDERSTANDING – PARTNERSHIP MEMORANDUM OF UNDERSTANDING – PARTNERSHIP
The Eastern Cape Home Affairs has a memorandum of understanding
with the following stakeholders:
DHA/SASSA – Anti-Corruption on birth and death registrations
DHA/Parlours – especially in the erstwhile Transkei: death
registrations
DHA/ BCOCC – Anti-Corruption on Border Environment
24
STATUS OF STAKEHOLDR FORUMSSTATUS OF STAKEHOLDR FORUMS
The Eastern Cape has launched 45 Stakeholder Forums: 2 Metropolitan
Municipality Forums, 6 District Municipality Forums and 37 Local
Municipality Forums.
All forums have been launched except the Provincial Forum
From the 45 existing forum as at end June 2012, eight (8) – Cacadu &
Chris Hani District and the following Local Municipalities: Ngqushwa,
Ntabankulu, Blue Crane, Baviaans, Ikhwezi and Mbhashe, need to be
revived
Preliminary meetings for revival already held: Mbhashe on 7th May
2012 in Elliotdale while for Ikhwezi the meeting was held in Jansenville
on 4th June 2012.
25
Stakeholder Mapping – Critical Stakeholders The following have been identified as the critical stakeholders:
Local Government – Ward Councillors
Traditional Affairs – Traditional Leaders
Religious Fraternity – Ministers of Religion
Department of Health
Department of Education
Department of Social Development
26
Initiative 1 – DHA / EC Traditional Affairs Partnership
This initiative was launched on 27th March 2012:
•To facilitate and create a framework for co-operation
•To date 5 Joint meetings have been held and the Pilot Project Plan is being refined
•The proposed Pilot launch date is August 2012
•Pilot Duration – 4 months
•Pilot target – Traditional Councils and their communities
Key Benefit:
•Access to approximately 1 400 traditional leaders
•Improved credibility of data and verification by Traditional Leaders
27
Initiative 2 – DHA / Social Development – Profiling of HouseholdsPrimary focus of initiative is in cooperated in the profiling of households:
•Department of Social Development (SocDev) will avail their Community Development Practitioners and their Assistants to assist in the project
•A generic profiling tool is already in place and DHA requirements can easily be integrated
•SocDev is also willing to grant DHA access to the NISIS system in order to draw reports for analysis
Key benefits:
•Already existing IT infrastructure (NISIS), cost saving
•Tool will ensure that resources are focused where they are indeed needed
•Covering a wider area in a shorter space of time due to more resources
28
Initiative 3 – Office of the Premier – Central Data Warehouse
All key data for the Province to be stored in one location:
System must be easily accessible to all departments and relevant stakeholders
Departments must ensure that the supply of information is accurate and up to date
The system will have spatial capabilities
A task team from Gauteng and Free State will come to present the solution on the 19 July 2012 in East London
Key Benefit:
Accessibility of data and improvement in decision making ability
29
Initiative 4 – Eastern Cape Provincial Stakeholder Forum
There are still challenges with getting the political commitment from the Province
All 6 District Municipalities and 2 Metros be convened via their executives – DHA Forums
A framework for the launch of the Provincial Forum be formulated
A date for the election and launch of the Provincial Forum
Resourcing of the Provincial Forum
Use the Provincial Executive: DHA Forum to lobby the Provincial Executive
Preferable – if the Provincial Forum is slightly politically biased / heavy (more politicians due to the point above)
Key Benefit – better coordination and management of Stakeholder Programmes
30
Challenges
Lack of cooperation from the critical stakeholders: Health
Education, Local Government – local municipalities
The Local Government Public Participation Forum to be located at the office of the speaker within local municipalities
31
Way Forward:
Approaches to the following heads of the critical stakeholders:
Education – via MEC for Education in the Province (initiated just follow up required)
Chief Ecumenical Officer – South African Council of Churches EC (Provincial Coordinator to facilitate)
Health – Contact has been established with Maureen Botha and relationship to be leveraged so that we can at the end speak to the key principals
Formulation of a strategy to counter the Local Government PPF and its potential impact on the forum
32
CIVIC SERVICES PROCESSES
BIRTH REGISTRATION UNDER 30 DAYS:APRIL – JUNE 2012
MONTHBIRTH REGISTERED
APRIL 4 657
MAY 5 770
JUNE 5 529
TOTAL: 15 956
33
LATE REGISTRATION OF BIRTHS (LRB)- STATISTICSITEMS NUMBER OF APPLICATIONS
Closing balance of LRB cases as at 31 March 2012 1293
Number of LRB applications received (April-June) 3661
Number of applications approved 3969
Number of applications rejected 30
Number of applications referred to IMS for investigations 24
TOTAL NUMBER OF APPLICATIONS ON HAND
985 (this excludes the 614 with long outstanding fingerprint
verification from Head Office)
34
IDENTITY DOCUMENT CAMPAIGN – SCHOOLS PROJECT
SCHOOL REPORT: APRIL - JUNE 2012
PROVINCE
Targeted Number of
schools to be visited
No of Schools Visited – Senior
Secondary
Number of applications collected – all grades
Number of ID handed over to matric learner
Eastern Cape 502 202 6 595 1 528
TOTALS 502 202 6 595 1 528
35
ID APPLICATIONS STATISTICS – APRIL TO JUNE 2012
MONTH 1ST ISSUE RE-ISSUES TOTAL
April 8774 6690 15 464
May 9168 7561 16 729
June 8662 7223 15 885
TOTAL 26 604 21 474 48 078
36
IDENTITY DOCUMENTS RECEIVED FROM HEAD OFFICE & DISTRIBUTED TO RIGHTFUL OWNERS – APRIL TO JUNE 2012
MONTHON HAND AS AT 31
MARCH 2012 IDs RECEIVED IDs DISTRIBUTED ON HAND AS AT 30 JUNE 2012
April 18 442 18 414
May 25 155 23 348
June 19 763 21 152
TOTAL 26 883 63 360 62 914
27 329 (From this figure 9999 is older
than 3 months
37
ITEMS NUMBER OF APPLICATIONS
Duplicates cases as at 30 April 2012 250
Number of new duplicate cases received (April-June) 767
Cases referred to HO for issuance of Identity document 156
Number of unfinalized cases 861
what are the causes of duplicates
-Duplicate application of enabling documents-False /fraudulent registrations for social benefits-Change of particulars (i.e DOB, forenames& surnames-SASSA also creating numbers that cause duplicate, for those who claimed that they do not have IDS- for pension grant -False information given by clients, whereby the client has already been allocated with an ID number,-When ID is lost someone applied using somebody else’s ID number
DUPLICATES CASES - STATISTICS
38
PASSPORT TYPE NUMBER OF APPLICATIONS
Tourist Passports (NORMAL) 4191
Child Passports 905
Official Passports 214
Maxi Passports 60
TOTAL 5 370
PASSPORT APPLICATIONS : APRIL TO JUNE 2012
39
ITEMS NUMBER OF APPLICATIONS
Number of unfinalized queries (carry over from previous month) 1898
Number of new queries received 780
Number of finalized queries 376
Number of unfinalized queries 2302
QUERIES - STATISTICS
40
TEMPORARY RESIDENCE PERMITS: APRIL – JUNE 2012
ISSUE STATISTICS
Applications received and quality checked at front offices 1220
Applications sent to Head Office 1220Temporary Residence finalized within 1 day at front offices 1754
Rejection letters received 112
41
PERMANENT RESIDENCE PERMITS: APRIL – JUNE 2012
ISSUE STATISTICS
Applications received and quality checked at front offices 201
Applications sent to Head Office 201Permanent Residence finalized within 1 day at front offices 59
42
IMMIGRATIONS SERVICES
PORT CONTROL: LAND PORTS – APRIL TO JUNE 2012
PORT
Arrival Departure TOTAL
RSA Foreigner RSA Foreigner
Qacha’s Nek PoE 4 752 20 880 4 838 19 838 50 308
Tellebridge PoE 5 699 10 127 8 042 11 289 35 157
TOTAL 10 451 31 007 12 880 31 127 85 465
43
IMMIGRATIONS SERVICES
PORT CONTROL: SEA PORTS – APRIL TO JUNE 2012
East London Harbour Port Elizabeth Harbour
Arrived Departed Arrived Departed
Ships 55 53 820 826
Crew members 1571 1515 2905 2677
Crew changes 37 12 579 418
Stowaways 5 0 0 0
TOTAL 1668 1580 4304 3921
44
IMMIGRATIONS SERVICES
PORT CONTROL: AIRPORT – APRIL TO JUNE 2012
Port Elizabeth Airport
Arrived Departed
Flights 8 11
Crew members 30 29
Crew changes 0 0
Passengers 96 24
TOTAL 134 64
45
IMMIGRATIONS SERVICES
REFUGEE RECEPTION OFFICE: APRIL TO JUNE 2012APRIL 2012 MAY 2012 JUNE 2012 TOTAL
New applications 00 00 00 00
Rejected - unfounded 80 235 206 521
Rejected manifestly unfounded 55 76 86 217
Approved 212 72 155 439
Renewal of status 204 188 236 628
Section 22 Extensions 1220 4132 3160 8512
TOTAL 1 771 4 703 3 843 10 317
46
IMMIGRATION SERVICES
INSPECTORATE ACTIVITIES: APRIL – JUNE 2012
ISSUE STATISTICS
Failed/rejected asylum seekers handed over to Inspectorate for deportation 225
Employers prosecuted 7Undocumented foreigners detected 401
Deported within 30 days 193Cases referred to Inspectorate for investigations 720Cases referred to Inspectorate completed within 28 days 382
47
KEY AREA ACTIVITIES
Compliance to Wellness plan and activities
The Province has scheduled and will participate in the following wellness events:25 July 2012 – Men’s Health Awareness event in East London – about 120 men to attend the event9 August 2012 – Women’s Day celebrations – will join the Provincial event & an event will also be organized for about 300 EC women 15 to 16 September – will have heritage events throughout the week end25 November – 16 Days of Activism and will join the Dept of Social Development1 December – World Aids Day3 December – International day for People with disabilities – will join Dept of Social Development10 December – No violence against women & Children – will have own event, venue to be determined
Monitoring morale and wellness of officials
EMPLOYEE WELLNESS
48
The Provincial Asset Register is ONLY updated through the Director: Finance & Support Office
This ensures the relevant changes are effected & communicated to HQ from a central point
Quarterly asset verification will be undertaken to ensure assets are efficiently & effectively accounted for
In-house Asset Management training will be conducted in July 2012 to ensure all relevant role players are educated & kept up to date
Each Region has appointed Asset Controllers to ensure compliance with PFMA
ASSET REGISTERS &AND ASSET MANAGEMENT
49
KEY AREA NUMBER PERCENTATAGE
Number of vehicles in the Province 127 100%
Number of vehicles involved in accidents 6 4.7%
Number of vehicles not utilized 22 17%
Number of Functional vehicles105 83%
Number of mobile offices 17 100%
Number of Functional mobiles 1 5.9%
Number of dysfunctional mobile 16 94.1%
GRAND TOTAL
FLEET MANAGEMENT
50
REVENUE MANAGEMENT 01 APRIL TO 30 JUNE 2012
Alfred Nzo, OR Tambo & Joe Gqabi DMs - R2 071 582
Cacadu & Nelson Mandela Bay Metro - R3 100 266
Chris Hani, Amathole & Buffalo City Metro - R3 330 980
Qacha’s Nek Port of Entry - R41 500
Tellebridge Port of Entry - R42 500
TOTAL - R8 586 828
51
CORRUPTION PREVENTION & PROSECUTION
KEY AREA
NUMBER OF CASES
Closing balance of cases as at 31 March 2012 100
Number of new cases as at end June 2012 28
Arrests - 2 public members 2
Hearings held as at 30 June 2012 1 (finalized)
TOTAL CASES ON HAND: 127
52
CORRUPTION PREVENTION AND PROSECUTION
NATURE OF OFFENCE PROGRESS OUTCOMELRB fraudulent(Zimbabwean) Awaiting for interpreter Pending
Zimbabwean arrested for applying for LRB Zimbabwean deported and informant charged R2500 (J534)
Zimbabwean Deported SA (informant was charged and paid R2500 (J534)
Fraudulent Birth Registration) Outcome of appeal confirming dismissal was received during the quarter (official in Qumbu)
Finalized - dismissal
Fraud on LRB cases
Outcomes of appeal for 4 officials in Mthatha, confirming dismissals and one (1) official was suspended for one month without pay
Finalized - dismissal
53
KEY AREA ACTIVITIES
Number of security clearances issued
Confidential 104Secret 6Top Secret 2Total 112
Pending security Clearances
Confidential, Secret & Top Secret: 80 currently in progress with SSA
Security Clearances Denied 5 – All Secret
Number of security clearances forms issued (Z 204) 267
Number of security clearance forms to be submitted to SSA
Confidential 62Secret 16Top Secret 3Total 81
VETTING
54
KEY AREA ACTIVITIES
Security Services • Security Services provided by Eastern Guard Security Services • The Control security officer visits offices to undertake threat & risk
assessments & brief employees on security measures• New offices are assessed for security standard compliance with
before acceptance• Only seven office break-ins reported this financial year• Plan to put tight security measures in place
Security Awareness No formal awareness conducted to date, but the Control Security Officer plans to undertake security awareness campaigns, targeting not only new appointees but also existing employees•Three conduction of awareness during Induction training were presented.
SECURITY SERVICES
55
KEY AREA
Revenue is collected by Cash in Transit – G4S, in all offices except Keiskammahoek, Dutywa, Ngqamakhwe, Stutterheim & Zwelitsha.
Offices with high volumes of revenue collection banked daily, while others twice or three times a week
Although revenue is collected by G4S there is a challenge of deposit books that are not brought back to the office in order to prepare for the next banking. This issue was addressed with Service Provider Management & has promised to rectify the error
SECURITY SERVICES - CASH IN TRANSIT
56
LABOUR RELATIONS CASES
KEY AREA
NUMBER OF CASES
OUTCOMES
Dereliction of duty, non compliance with DPSA 1 Investigation finalized & case referred to Labour Relations
Abuse , Misuse and maladministration of government vehicle
5 Same as above
Solicit of bribes 2 Same as above
Maladministration 1 Same as above
Arbitration on dismissal 1 Pending
Closing Balance 10
SANCTIONS
Warnings 3 2 Suspension for one month and final written warnings, while 1 was Final Written Warning
57
INTERACTION OF STAFF
The Province interact with staff through the following meetings:
Provincial Management meetings (SMS, Provincial Support & Office Managers) – MonthlyBroad Management meeting quarterlyDistrict Management Meeting (Local Office Managers & Support) – Staff Meetings – Once a week at Region 1
STAFF ENGAGEMENTS
58
Issue Achievements What has improved
Filling of priority posts
Filling of 1 Local Office Manager (ASD) Sterkspruit; 27 posts of Chief Administration Clerks – Heads of Local Offices Small & supervisors
Offices & service delivery levels improvedReduction in number of complaints
Outreach programmes
For the quarter the Province had a target of 2 outreach programs, and had as at end June conducted 4 (Bhizana, Mthatha, Qumbu & Lusikisiki)
Ensured that South African citizens are issued with IDs
Labour Relation cases
Finalisation of the long outstanding appeal cases
Performance of staff will improve and changed
Achievements
59
Issue Achievements What has improved
Alteration or fabrication of Section 22 permits
2 x foreign nationals arrested – conviction: admission of guilt with the option of a fine and suspended sentence of three (3) years not to be guilty of the same offence
The message of conviction was spread within the Matatiele area on alterations on DHA enabling documents
Birth registrations under 30 days
The Province has set a target of 18 207 birth registrations and as at end of the Quarter 17 689 births under 30 days were registered
This has ensured that registration at birth is the only point of entry to the National Population Register
Mobile Office activities
- Successful deployment to the 2012 Phelophepa project for three weeks (30th April to 18th May 2012-15th June – deployment in the event organised by SAPS for Students at Dan Qeqe Stadium, - 16th June- two mobile offices deployed at Woolfon stadium in the National event organized by NYDA -DHA participation at Bethelsdorp in the event organised by ‘Helping hands” for the poor
Clients were served and required documents were issued to the client
Achievements
60
Issue Challenges What has been done
Stakeholder forums
Local forums not sitting; meetings postponed at last minute due to unavailability of members/ other commitments
The District Stakeholder forums will visit local Stakeholder forum for revival of the forums
Amendments & Duplicate cases
Taking too long to be resolvedReferred to Nodal points at Headquarters for intervention
Office Accommodation
Office accommodation not conducive, most critical areas Dutywa, Middledrift, Matatiele, Sterkspruit, Mount Fletcher, Maclear, Mount Frere, Bhizana, East London, Lady Frere
Plead with NDPW for business unusual in terms of procuring accommodation.Joe Gqabi District Forum wrote a letter to Procurement Section to address the problem. Approval of funds for procurement of accommodation for Bhizana & Matatiele already submitted to NDPW. DHA/Nkonkobe Stakeholder Forum has intervened in securing office space for Middledrift, NDPW requested to do the nominated strategy since accommodation in the area is scarce.
Challenges
61
Issue Challenges What has been done
Risk on Immigration Services at POE Qachasneck
One Immigration officer on duty for eight (8) hour at arrival and departure point
Incident been reported on Monthly report to PM
Risk cash registers
Void till slips not signed and reason for void not listed. Auditing against applications submission and reconciliation
Reported on Monthly report to PM
Retrieval of documents at archives from Head Office to Province
No co-operation at Head Office – no nodal point for submission of requests
Requisition forward to Head of section, still no co-operation.
Risk on deposit book on submission for banking with G4S
No return of deposit books timeously
Requisition were address to Management, finance management must make copies of deposit book before submission to G4S and bank
Challenges
62
Issue Challenges What has been done
Security services
(one security ) on site on Saturday whereas the volume of clients are just like normal working days- and also there are clients that need to be escorted to the officials
Employment of more security officers, at least two for safety of officials
Challenges