Download - BottomLineStat 12.31.11
BottomLineStat February 2, 2012
2011 (Jan – December) Reporting period
www.nola.gov/opa
2 BottomLineStat
About BottomLineStat
• BottomLineStat is a performance management system that The City of New Orleans uses to help manage the City’s finances, to improve the efficiency of the city’s revenue collection system, and to ensure that departments are held accountable for staying on budget
• BottomLineStat is a working meeting where key City staff review data to assess how the City is meeting its goals and to analyze what’s working, what’s not, and what the City needs to do to improve
• BottomLineStat is one of the PerformanceStats being implemented by the Office of Performance and Accountability, the team in charge of overseeing the City’s performance management initiatives, like the ResultsNOLA performance reports
3 BottomLineStat
Bureau of Revenue (Sales tax and Other)
33% (Page 19)
Property Taxes 21% (Page 17)
Sanitation 7% (Page 25)
Parking and Traffic 8% (Page 10)
EMS 2% (Page 4)
Sheriff Sales Blight <1% (Page 8)
Other Revenue Sources
29 %
Revenue Source Analysis: Proportion of General Fund Revenues by Source
Budgeted Revenue of $488 Million
Source: Adopted Budget 2011
4 BottomLineStat
Budgeted Revenues for 2011 : Bureau of Revenues 33% of GF Revenues General Sales Taxes, Motor Vehicle, Hotel/Motel, Occupational Licenses, Parking Taxes, Beverage Permits *
*Analysis Excludes Slot Machine, Live Racing, Off Track Betting Taxes, Mayoralty Permits and chain store licenses for a total of 2M ( These are also collected by the Bureau of Revenue )
Source: Adopted Budget 2011
General Sales Taxes, $129M
26%
Motor Vehicle, $8M 2%
Hotel / Motel $10.6M
2%
Occupational Licenses
$9M 2%
Parking Taxes $4M 1%
Beverage Permits $1M 0%
Total Other Revenue Streams $326M
67%
5 BottomLineStat Source : Department of Revenue 1/6/2012
$9.4 $9.7 $11.4 $11.2 $11.4 $10.4 $10.0 $9.9 $9.9 $10.6 $11.4 $10.1 $10.7
$12.5 $11.6 $11.4 $11.3 $9.9 $10.3 $10.7 $11.5 $11.0
$11.50
$21.57
$32.23
$44.72
$56.30
$67.67
$78.98
$88.90
$99.21
$109.91
$121.41
$132.36
$10.83 $20.22
$29.92
$41.35
$52.59
$64.01
$74.39
$84.40
$94.28
$104.22
$114.84
$126.22
$0.0
$20.0
$40.0
$60.0
$80.0
$100.0
$120.0
$140.0
$-
$20
$40
$60
$80
$100
$120
$140
Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec
Mill
ion
s
General Sales Taxes (excluding Vehicle and Hotel/Motel): Cumulative Collections as of December 31, 2011 were up 4.8% vs. 2010
Monthly 2010 Monthly 2011
YTD 2011 YTD 2010
6 BottomLineStat Source : Department of Revenue 1/6/2012
$0.7 $1.1 $1.1 $1.1 $1.1 $0.9 $0.9 $0.6 $0.6 $1.2 $1.0 $0.8 $1.0
$1.4 $1.3 $1.2 $0.9 $0.8 $0.6 $0.8
$1.2 $0.9
$0.77
$1.59
$2.64
$3.99
$5.25
$6.46
$7.35
$8.14
$8.72
$9.52
$10.70
$11.64
$0.74
$1.42
$2.49
$3.61
$4.74
$5.85
$6.78
$7.65
$8.23
$8.82
$9.98
$10.95
-
2
4
6
8
10
12
14
Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec
Mill
ion
s Hotel/Motel Sales Taxes: Cumulative Collections as of
December 31, 2011 were up 6.3% vs. 2010
Monthly 2010 Monthly 2011
YTD 2011 YTD 2010
7 BottomLineStat Source : Department of Revenue 1/30/2012 Note: Data is represented on a cumulative basis
The Collections Team reached 98% of the yearly target of 60 audits completed
1 3
6 9
11 14
17
22 22
23
28 28
1
6 8 8
13
24 24
25
27
29 30 31
0
5
10
15
20
25
30
35
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Sales Tax Audits: Increased Compliance Efforts reflect 98% Completion of 2011 Target Audit Goal
Audits Paid/Closed
Audits Referred toEnforcement
2011 Audit Target: 60 Completed to Date: 59
un
its
$100 $165
$303 $344 $355 $411
$656
$1,002
$1,002
$1,019
$1,553 $1,553
8 38 48 48 119 127 127 130 135
320 324
528
-
200
400
600
800
1,000
1,200
1,400
1,600
1,800
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Tho
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nd
s
Sales Tax Audits: Compliance Efforts Yield $2,080,541 of revenues collected or referred to enforcement
Amount to Enforcement
Amount Paid / Closed
Collected or to enforcement YTD $2,080,541
8 BottomLineStat Source : Department of Revenue 1/6/2012
$1.4 $2.0 $2.1 $1.3 $0.6 $0.6 $0.2 $0.04 $0.1 $0.1 $0.0 $0.1 $1.4
$3.6
$2.1
$0.5 $0.6 $0.5 $0.1 $0.1 $0.1 $0.1 $0.1 $0.2
$1.39
$5.01
$7.07
$7.52
$8.12
$8.63 $8.76 $8.85 $8.96 $9.05 $9.17 $9.32
$1.43
$3.43
$5.50
$6.83
$7.47 $8.07 $8.32 $8.36
$8.45 $8.53 $8.57 $8.64
0
1
2
3
4
5
6
7
8
9
10
Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec
Mill
ion
s Occupational Licenses: Cumulative Collections as of
December 31 , 2011 were up 7.8% vs. 2010
Monthly 2010 Monthly 2011
YTD 2011 YTD 2010
*Proactive Efforts by the Bureau of Revenue Resulted in a Significant Amount of Collections Taking Place Earlier During the Year if Compared to 2010.
9 BottomLineStat Source : Department of Revenue 1/6/2012
$0.9 $0.8 $1.2 $1.4 $1.2 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $1.0 $0.9 $1.4 $2.1 $1.2 $1.0 $1.1 $1.2 $1.1 $1.1 $1.0
$0.99
$1.99
$2.94
$4.37
$6.46
$7.66
$8.70
$9.78
$10.94
$12.06
$13.16
$14.14*
$0.86
$1.69
$2.88
$4.25
$5.44
$6.48
$7.47
$8.51
$9.49
$10.46
$11.42
$12.41
-
2
4
6
8
10
12
14
16
Jan Feb Mar Apr May June Jul Aug Sept Oct Nov Dec
Mill
ion
s Other Revenues (ABO, Vehicle Sales, and Parking Tax):
Cumulative Collections as of December 31, 2011 were up 14% vs. 2010
Monthly 2010 Monthly 2011
YTD 2011 YTD 2010
* The main driver of the increase in collections is due to an increase in ABOs fees during the year and better than expected vehicle sales tax collections
10 BottomLineStat Source : Department of Revenue 1/31/2012 Note: Data is represented on a cumulative basis
147 270
396 513 564
780
1,251
1,513 1,676
1,799
2,035 2,135
-
500
1,000
1,500
2,000
2,500
3,000
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11
Administrative Subpoenas Reached 2,135 for the Year
Administrative Subpoena
un
its
245 12 160 136 71 148 502
1,109 1,848 2,096 1,891
1,230
2,549 Mailings
7,261 Mailings
4,520 Mailings
0
1000
2000
3000
4000
5000
6000
7000
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11
Field Visits / ContactsMailings *
Number of Field Visits/Contacts Declined in December
*Mailing campaign occurring between August and October increased the overall number of contacts with the public
11 BottomLineStat Source: Adopted Budget 2011
Other Revenue Sources $479M 98%
EMS Charges $ 9 M 2%
Budgeted Revenues for 2011 : EMS Charges 2% of GF Revenues
12 BottomLineStat Source : ACS Collection Agency 1/26/2012
The collection rate across all payer classes has remained mostly unchanged across years. Still, 2011 shows improvement in collections despite the transport rate increase from $500 to $1,015.
$0.55
$1.00
$1.63
$2.21
$2.69
$3.43
$4.06
$4.83
$6.01
$6.99
$7.85
$9.14
$0.71
$1.31
$2.31
$2.96
$3.78
$4.80
$5.56
$6.37
$6.96
$7.68
$8.43
$9.04
$-
$1.00
$2.00
$3.00
$4.00
$5.00
$6.00
$7.00
$8.00
$9.00
$10.00
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Mill
ion
s
EMS: YTD Revenue Collected for All Payer Types as of December 31, 2011 is lower than 2010 by 1%
2010 MonthlyRevenue
2011 MonthlyRevenue
2010CumulativeCollections
2011CumulativeCollections
13 BottomLineStat Source : ACS Collection Agency 1/26/2012
Medicare and Medicaid Collections as a % of Yearly Billings Remain under Prior Year. As Service Fees Increased, Reimbursement Amount From Medicare and Medicaid Remains Constant.
$4.0 $5.1 $9.4
$11.7
$16.7 $14.6
$0.5 $0.6 $0.8 $0.9 $1.9 $1.2
12.4% 11.6%
8.6% 7.5%
11.6%
8.3%
0%
2%
4%
6%
8%
10%
12%
14%
0
5
10
15
20
25
30
35
40
2006 2007 2008 2009 2010 2011 YTD
Mill
ion
s
Medicare Billings vs Collections
Total Billed Total Paid Yearly Collections /CY Billings
$1.8 $3.0 $5.9 $6.3
$11.3 $15.3
$0.6 $1.0 $2.1 $2.4 $3.8 $3.2
36% 35% 36% 38% 33%
21%
0%5%10%15%20%25%30%35%40%45%
0
5
10
15
20
25
30
35
40
2006 2007 2008 2009 2010 2011 YTD
Mill
ion
s
Medicaid Billings vs Collections
Total Billed Total Paid Yearly Collections /CY Billings
Medicaid 13M 12%
Medicaid Distribution
13M 13%
Private Insurance
15M 15%
Self-Pay, 56M 60%
Billing Distribution
14 BottomLineStat Source : ACS Collection Agency 1/26/2012
Private Insurance and Self-Pay Collections as a % of Yearly Billings Remain over Prior Year
$5.2 $7.5
$11.8 $11.5 $14.2
$18.1
$1.0 $1.7 $2.2 $3.2 $2.9 $3.8
19%
23%
18%
28%
20% 21%
0%
5%
10%
15%
20%
25%
30%
0
5
10
15
20
25
30
35
40
2006 2007 2008 2009 2010 2011 YTD
Mill
ion
s
Private Insurance Billings vs Collections
Total Billed Total Paid Yearly Collections /CY Billings
$16.8 $22.6
$34.0
$43.5
$63.5 $70.4
$0.1 $0.2 $0.3 $0.4 $0.6 $0.8
0.75% 0.85% 0.81%
0.88% 0.92%
1.16%
0.00%
0.20%
0.40%
0.60%
0.80%
1.00%
1.20%
1.40%
0
10
20
30
40
50
60
70
80
2006 2007 2008 2009 2010 2011 YTD
Mill
ion
s
Self-Pay Billings vs Collections
Total Billed Total Paid Yearly Collections /CY Billings
Medicaid 13M 12%
Medicaid Distribution
13M 13%
Private Insurance
15M 15%
Self-Pay, 56M 60%
Billing Distribution
15 BottomLineStat Source : ACS Collection Agency 1/26/2012
$34 $34 $53 $33 $41 $39 $50 $44 $56 $55 $71 $72 $105 $65 $63 $67 $79 $81 $69 $66 $59 $55 $43 $64
2,809
711
1,016
3,260
2,247
1,918 2,095
2,409
1,534
1,859 2,114
1,506
0
500
1000
1500
2000
2500
3000
3500
$0
$20
$40
$60
$80
$100
$120
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Tho
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nd
s
2010 $ Self Pay Collections
2011 $ Self Pay Collections
2011 Number of Calls
Un
its #
Self Pay Calling Efforts Are Lower Despite Decrease in Collections in December
333 321
146 153
479 ( $ 91K) 474 ($ 93K)
0
100
200
300
400
500
600
Nov-11 Dec-11
Defaulted
On Time
Current Participation in the Self Pay Plans is Around 3% of Total Self Pay Transports
un
its
16 BottomLineStat Source: Adopted Budget 2011
Other Revenue Sources $447M 92%
Traffic Collection $36M 7%
Towing and Booting
$1M 0%
Parking Meters $4M 1%
Budgeted Revenues for 2011 : Parking and Traffic Revenues 8% of GF Revenues
17 BottomLineStat Source: Department of Public Works 1/20/2012
$0.81
$2.05
$3.35
$4.43
$5.46
$6.43
$7.29
$8.10
$8.77
$9.53
$10.29
$11.07
$0.83
$1.75
$3.03
$4.11
$5.13
$6.06
$6.86
$7.59
$8.48
$9.46
$10.55
$11.78
$0
$2
$4
$6
$8
$10
$12
$14
January February March April May June July August September October November December
Mill
ion
s
Combined YTD Tickets, Boots and Tow Collections Were 6% Higher for the Year Compared to 2010. This Was
Accomplished Despite a 6% Deficit Earlier During the Year.
2010 Monthly
2011 Monthly
YTD 2010
YTD 2011
18 BottomLineStat
Parking : Counts of Parking Violations by Type
Source: Department of Public Works 1/20/2012 Note: Daily tracking for ticket issuances by each PCO began October 2011
un
its
un
its
un
its
986
2,368
3,402
4,399
886
1,995 2,830
3,632
-
2,000
4,000
6,000
Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4
Booting Efforts Closed Strong in 2011. Total Booting Was Approximately 21% Higher than 2010.
2011 Boots Confirmed
2010 Boots Confirmed
3,490
7,183
9,746
12,499
2502
5125 6787
8381
-
5,000
10,000
15,000
Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4
Towing Activity Closed Strong With YTD Activity Exceeding Prior Year by 50%.
2011 Tows Confirmed
2010 Tows Confirmed
90,291
173,053
236,036 302,460
79,494 150,367
214,823
302,653
0
100,000
200,000
300,000
400,000
Ytd Q1 Ytd Q2 Ytd Q3 Ytd Q4
2011 Tickets Issued Finished Strong, Exceeding 2010 Issuance After Having a 15% Deficit Earlier During the Year
20102011
19 BottomLineStat Source: Department of Public Works 1/20/2012
0.88 1.30 1.16 1.26 1.55 1.23 1.25 1.37 1.19 1.87 1.17 1.6
1.5 1.0 0.8 1.3
1.5 1.5 1.8 1.7
1.5 1.5
$1.53
$3.15
$4.68
$5.66 $6.46
$7.74
$9.27
$10.74
$12.55
$14.30
$15.80
$17.25
$0.6
$1.5 $2.8
$4.0
$5.2
$6.8
$8.0
$9.3
$10.6
$11.8
$13.7
$14.9
0.0
2.0
4.0
6.0
8.0
10.0
12.0
14.0
16.0
18.0
20.0
January February March April May June July August September October November December
Mill
ion
s
YTD Photo Safety Collections
Monthly 2010
Monthly 2011
YTD 2011
YTD 2010
20 BottomLineStat Source: American Traffic Solutions 1/20/2012
21,250 18,018
9,030
18,582
27,208 23,500 24,771
27,069 23,874 24,551 23,432
20,453
12,216
10,533
38,508
32,149
22,451
9,290 8,997
26,719
14,185 14,741
12,740
12,051
63% 63%
19%
37%
55%
72% 73%
50%
63% 62%
65% 63%
0%
10%
20%
30%
40%
50%
60%
70%
80%
-
10,000
20,000
30,000
40,000
50,000
60,000
January February March April May June July August September October November December
Detail of Monthly Exceptions and Citations Issued as of December 31st, 2011.
Exceptions Included Over 4,000 Inoperable Flasher Events
Total Exceptions Citations Issued Total Events Issuance Rate
un
its
Flashers School Zone 36%
DMV No Matches 17%
No Plate/ Temp 15%
No Violation 16%
Other 16%
Exceptions
21 BottomLineStat
Location ID of Flasher Exception Cameras as of December 31st, 2011.
Note: Excludes cameras with flasher exceptions less than 2% of total events and cameras with 10 or less exceptions
Camera Number Location
September October November December
NO26 SB PARIS @ PRENTISS AVE 1% 0% 6% 28%
NO47 NB CANAL BLVD @ FRENCH ST 4% 1% 0% 49%
NO49 EB ST CHARLES AVE @ CADIZ ST 91% 97% 88% 92%
NO50 WB ST CHARLES AVE @ JENA ST 87% 95% 73% 92%
NO51 NB READ BLVD @ HAMMOND ST 66% 0% 79% 83%
NO55 NB FRANKLIN AVE @ WISTERIA ST 6% 9% 63% 73%
NO58 WB BIENVILLE ST @ N. OLYMIPA ST 87% 90% 94% 90%
Flashers Exception / Events
3,359 2,405
6,675
10,221 11,062
58 4
16,278
5,748 5,478 4,403 4,334
-
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Monthly Exceptions Issued for Flashers Inoperable During School Zone Enforceable Time as of December 31, 2011
un
its
Source: American Traffic Solutions 1/20/2012
22 BottomLineStat
Budgeted Revenues for 2011 : Property Taxes 21% of GF Revenues
Source: Adopted Budget 2011
Other Revenue Sources $386M
79%
Property Taxes
$102M 21%
23 BottomLineStat Source : Archon 1.30.2012
Note: Collection number herein includes balances that will later be allocated to the corresponding entity ( including Levee Boards, S&W and School Board) . Collection amounts include payments on prior year delinquencies
$2
$4 $5
$10
$14
$18
$23
$26 $29 $29
$36 $37
$1
$4 $5
$11
$16
$20
$23
$24
$27
$31
$33 $34
$0
$5
$10
$15
$20
$25
$30
$35
$40
January February March April May June July August September October November December
Mill
ion
s
Real Estate and Property : Gross Cumulative Delinquent Collections as of December 31st (Net of Collection Fees)
2011
2010
24 BottomLineStat Source : Archon 1.30.2012
540 1,147 1,264
2,873
5,286
20,932 21,470
21,577
20,851
10,951
9,353 9,167
2,522
1,941 1,551
5,196 4,284 4,310
6,333
4,933 5,024 4,897
3,085
1,963
0
5,000
10,000
15,000
20,000
25,000
Property Taxes: Third Party Collector Efforts Decreased During November and December
Outbound Call(Units)
Bills Paid(Units)
25 BottomLineStat Source: Adopted Budget 2011
Other Revenue Sources $453M
93%
Sanitation Charges
$35M 7%
Budgeted Revenues for 2011 : Sanitation Charges 7% of GF Revenues
26 BottomLineStat
2.60
3.23 3.34
3.22 3.23 3.24 3.24 3.24 3.25 3.24 3.23 3.24
1.52
2.40
2.96
2.60 2.72
2.84
2.51
2.97
2.67 2.77 2.73 2.72
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
January 2011
February 2011
March2011
April 2011
May2011
June2011
July2011
August2011
September2011
October2011
November2011
December2011
Mill
ion
s
Monthly Sanitation Collections Remain at Approximately 2.7M Per Month or 84% of Current Month Billings
Billings Monthly Collections Moving Avg. (monthly collections)
Source : SWB 1.6.2012
27 BottomLineStat
239 258
272
232
418
499 495
544
516 534 530
584
158 181 184
151 151 167
161
189
242 225
214 217
-
100
200
300
400
500
600
700
January 2011
February 2011
March2011
April 2011
May2011
June2011
July2011
August2011
September2011
October2011
November2011
December2011
Agency collections are below 40% of monthly referrals for the first time in 4 months
Gross Referrals ALPAT
Gross Alpat Collections
15% of Oct.
2010 Billings
16% of Nov. 2010 Billings
16% of Dec. 2010 Billings
9% of Jan. 2011 Billings
13% of Feb. 2011 Billings
15% of Mar. 2011 Billings
15% of Apr. 2011 Billings
17% of May 2011 Billings
16% of June 2011 Billings
16% of July 2011 Billings
16% of August 2011 Billings
18% of August 2011 Billings
Tho
usa
nd
s
Source : Alpat 1.6.2012