Download - BizOps and you
![Page 1: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/1.jpg)
@papa_fire
BizOpsand you
![Page 2: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/2.jpg)
@papa_fire
BizOps?WHY
![Page 3: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/3.jpg)
@papa_fire
me
+87%
+68%
+50%
+34%
C Y N I C
D E V
L O S T
B I Z
Leon Fayer
• 20+ years in tech
• dev->manager->biz->dev
• engineer first
• currently @OmniTI
• build and operate large systems
![Page 4: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/4.jpg)
@papa_fire
Rugged Enterprise DevSecNetQAGovOps
©Nathen Harvey
![Page 5: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/5.jpg)
@papa_fire
Rugged Enterprise DevSecNetQAGovOps
Biz
https://speakerdeck.com/nathenharvey/rugged-enterprise-devsecnetqagovops
![Page 6: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/6.jpg)
@papa_fire
WHAT is BizOps?
![Page 7: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/7.jpg)
@papa_fire
How people define BizOpsBusiness Operations (BizOps) is revolutionizing how modern companies function, by pulling together key business metrics from across departments to optimize business functions and decision making.
— https://www.youtube.com/watch?v=MFrHJ3cFQuY
BizOps is a decision-support mechanism that helps with everything from optimizing day-to-day options to carrying out high-priority initiatives to tackling the most important strategic questions.
— https://www.linkedin.com/pulse/why-bizops-hottest-team-tech-dan-yoo
BizOps teams are generally an internal-facing group and broadly aim to create more value for the company and to improve the profitability of the business
— https://medium.com/business-startup-development-and-more/why-your-startup-also-needs-a-bizops-team-5d2e7d436a0#.h2kaemgq3
![Page 8: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/8.jpg)
@papa_fire
tl;dr
everything not tech
![Page 9: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/9.jpg)
@papa_fire
should you care?WHY
![Page 10: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/10.jpg)
@papa_fire
your job is todevelop and operate software
![Page 11: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/11.jpg)
@papa_fire
your job is not todevelop and operate software
![Page 12: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/12.jpg)
@papa_fire
![Page 13: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/13.jpg)
@papa_fire
your job is toempower business
![Page 14: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/14.jpg)
@papa_fire
technology is uselessunless it supports business
![Page 15: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/15.jpg)
@papa_fire
![Page 16: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/16.jpg)
@papa_fire
“I don’t give a **** if my datacenter is on fire
as long I am still making money
![Page 17: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/17.jpg)
@papa_fire
marketing tech
![Page 18: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/18.jpg)
@papa_fire
every technical decisionshould support abusiness need
![Page 19: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/19.jpg)
@papa_fire
yes, that includes tool choices
![Page 20: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/20.jpg)
@papa_fire
svn -> git = X
![Page 21: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/21.jpg)
@papa_fire
common sense?
![Page 22: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/22.jpg)
@papa_fire
![Page 23: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/23.jpg)
@papa_fire
there's a grain of joke in every joke
![Page 24: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/24.jpg)
@papa_fire
every technical decisionshould support abusiness need
![Page 25: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/25.jpg)
@papa_fire
there is just one problem
![Page 26: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/26.jpg)
@papa_fire
you do notunderstand business
![Page 27: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/27.jpg)
@papa_fire
(and neither do I)
![Page 28: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/28.jpg)
@papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
![Page 29: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/29.jpg)
@papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
![Page 30: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/30.jpg)
@papa_fire
![Page 31: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/31.jpg)
@papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
3%+ revenue
![Page 32: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/32.jpg)
@papa_fire
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
Congratulations [FIRSTNAME]!
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aliquam et iaculis libero, quis varius ligula. Vivamus a nibh consequat, efficitur massa id, sollicitudin ante.
Vivamus mattis magna libero, non pulvinar quam blandit at.
Phasellus eget ornare ipsum. Nullam vehicula fringilla diam, at semper nisi. Duis non ullamcorper justo, sit amet congue metus.
Sed vehicula egestas euismod.
WOW!
3%2.6%
+ revenue
![Page 33: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/33.jpg)
@papa_fire
you do notunderstand business
![Page 34: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/34.jpg)
@papa_fire
and that’s ok
![Page 35: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/35.jpg)
@papa_fire
and that’s ok it doesn’t understand you
either
![Page 36: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/36.jpg)
@papa_fire
![Page 37: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/37.jpg)
@papa_fire
fail quicklyfail often
![Page 38: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/38.jpg)
@papa_fire
80% today > 100% tomorrow
![Page 39: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/39.jpg)
@papa_fire
fail quicklyfail often
![Page 40: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/40.jpg)
@papa_fire
frustrating frustrating
![Page 41: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/41.jpg)
@papa_fire
do we learn?HOW
![Page 42: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/42.jpg)
@papa_fire
DevOps (n.)
a culture, movement or practice that emphasizes the collaboration and communication
![Page 43: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/43.jpg)
@papa_fire
inclusivity
![Page 44: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/44.jpg)
@papa_fire
sometimes it’s hard
![Page 45: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/45.jpg)
@papa_fire
![Page 46: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/46.jpg)
@papa_fire
assume everyoneis trying to do good
![Page 47: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/47.jpg)
@papa_fire
what we've got here is a failure to communicate
![Page 48: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/48.jpg)
@papa_fire
(continuous)communication
![Page 49: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/49.jpg)
@papa_fire
before requirements
during sprint planning
after post mortem
![Page 50: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/50.jpg)
@papa_fire
how does your decisionimpact business?
![Page 51: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/51.jpg)
@papa_fire
![Page 52: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/52.jpg)
@papa_fire
judge on valuenot point of view
![Page 53: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/53.jpg)
@papa_fire
$$$
![Page 54: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/54.jpg)
@papa_fire
$$$ typo
![Page 55: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/55.jpg)
@papa_fire
![Page 56: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/56.jpg)
@papa_fire
$
typo
$ $
![Page 57: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/57.jpg)
@papa_fire
different perspectivesare extremely valuable
![Page 58: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/58.jpg)
@papa_fire
(even in retrospect)
![Page 59: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/59.jpg)
@papa_fire
user perceived performance
![Page 60: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/60.jpg)
@papa_fire
99th percentile below threshold SLAs are not violated
this is fine
![Page 61: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/61.jpg)
@papa_fire
99th percentile below threshold SLAs are not violated
this is fine?
![Page 62: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/62.jpg)
@papa_fire
users (revenue) effected
http://www.circonus.com/percentages-arent-people/
![Page 63: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/63.jpg)
@papa_fire
contextis important
![Page 64: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/64.jpg)
@papa_fire
visibility
![Page 65: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/65.jpg)
@papa_fire
seethe same
picture
![Page 66: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/66.jpg)
@papa_fire
what you see
perceived performance
![Page 67: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/67.jpg)
@papa_fire
what they see
promotion success
![Page 68: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/68.jpg)
@papa_fire
think there is a correlation?
![Page 69: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/69.jpg)
@papa_fire
collect
collaborate correlate
![Page 70: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/70.jpg)
@papa_fire
empathy
![Page 71: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/71.jpg)
@papa_fire
![Page 72: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/72.jpg)
@papa_fire
assume everyoneis trying to do good
![Page 73: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/73.jpg)
@papa_fire
![Page 74: BizOps and you](https://reader033.vdocuments.site/reader033/viewer/2022051301/586f8fe61a28ab54768b77bb/html5/thumbnails/74.jpg)
@papa_fire
questions?