Download - Aviation and Healthcare courses at Institute for Excellence in Services and Planning (IESP), India
INSTITUTE FOR EXCELLENCE IN INSTITUTE FOR EXCELLENCE IN SERVICES & PLANNING
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What does IESP offer students
� Education & Training in the Services and Planning sector to develop future
leaders by bridging the gap between academics and the industry.
� We guarantee global standards of ‘high-quality student learning’ and
value-creation by imparting comprehensive training in all areas of Services
and Planning in order to equip students for a holistic growth using ethical
and best practicesand best practices
� Training Programs at IESP:
� Aviation
� HealthCare
� Hospitality
� Retail
� Corporate Training
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Key Features
� Practical Exposure to Airport Operations through 2-3 months of
internship.
� 100% Placement assistance.
� Customized Uniforms as per industry standards.
� Complementary Grooming Kit.� Complementary Grooming Kit.
� Workshops & Guest Lectures conducted by industry experts .
� Special facilities for out-station candidates.
� Convocation Ceremony.
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INSTITUTE FOR EXCELLENCE IN
SERVICES & PLANNING
� Education & Training arm of Airawat Group.
� Providing holistic training solutions in Aviation,
Hospitality, Healthcare, Retail, Road Safety &
Infrastructure.
Our Associations
• Empaneled with Ministry of Defense (DGR)
Continuously evolving Curriculum + Operational Expertise = Academics closer to industry
� Business to Business Training (B2B) – Corporate
Trainings
� Business to Customer Training (B2C) - Airport
Handling Management, Cargo & Courier
Management, Healthcare & Retail Programs
� Trainer Network - Excellent network of trainers
chosen from amongst the best in the industry.
• Joint venture with theGovernment of Maharashtra
(DVET)
• Tie-up with Dowling College, School of Aviation, USA
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CORPORATE TRAINING DIVISIONDIVISION
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CORPORATE TRAINING DIVISION� Successfully trained 7000 professionals, till date, across industries
and at several international locations.
� Customized Aviation-related programs (as per the ISAGO
Standards) offered for a wide category of staff/ functions.
� Customized programs offered in Behavioral/ Soft Skills Training
for Internal & External Grooming and Workplace Etiquette.
� Other unique programs – Skills of Defensive Driving (DDC)
in Road Safety and for Airport Driving Permit.
� Trained more than 2000 Aviation Staff, on DDC, for Airport Driving
Some of Our Clients
� Traffic Police – Mumbai
� SevenHills Hospital
� Ministry of Defense (DGR)
� Mumbai International Airport
Ltd. (MIAL)
� Trained more than 2000 Aviation Staff, on DDC, for Airport Driving
Permit
� Associated with Mumbai Traffic Police, to train their staff on DDC.
� Kingfisher Airlines
� Air India SATS
and many more…
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THE AIRAWAT ADVANTAGETHE AIRAWAT ADVANTAGE
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THE AIRAWAT ADVANTAGE
� Expert knowledge in Service Industry with Aviation as our forte.
� Successful affiliations with Government bodies.
� Tailor-made services to meet client requirements in areas of Operations,
Consulting, Training & Manufacturing.
� Constant upgradation and research to deliver value-added services.
� Competitive & Innovative approach.
� Thorough Risk analysis and management.
� Maintaining strong control over all aspect of our customers' projects.
� Emphasis on exceeding Client expectations.
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Courses at IESP
Airport Handling Management
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Airport Handling Management
� Duration :
� 4 months- Classroom training
�This course focuses on development of skills required
for key areas in Ground Handling and related operations.
�The successful completion of this course opens doors to
exciting opportunities in ground handling like
Reservations, Check-in, Baggage Handling, Security,
Arrivals & Departures, Ramp Handling etc.
� 4 months- Classroom training
� 2-3 months – Airport Internship
� Qualification : Graduate/ Pursuing Graduate
� Age :17 to 28 years
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� Grooming
� Communication Skills & Language Enhancement
� Soft Skills
� Social Etiquette
� Passenger Handling
� Ramp Handling
� Cargo Handling
� Security
AHM Training Syllabus
� Security
� Airport Services - Domestic & International
Course Special Features :
� Practical Training Session
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Career ProgressCustomer Service
Agent
Supervisor
Executive / Duty Manager
Assistant General Manager
GM
Director
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Courses at IESP
Cabin Crew Training
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Cabin Crew Training
� Duration :
6 months – Classroom Training
2-3 months – Airport Internship
� Qualification : Min 10 + 2
� Height : As per Airline Standards
Male - 5 ft 7”
Female - 5 ft 2”
� Being a Cabin Crew, one can fulfill
his/her dream of traveling around the
world, can enhance oneself to be
well-groomed and qualify for a
competitive salary
� Our course is designed to not only
focus on the technical know-how but
also on the overall personality
development required to be at par Female - 5 ft 2”
� Weight : In proportion to height
� Skin : Clear complexion / No scars & marks
� Age : 18 to 27 yrs
� Marital Status : Single
development required to be at par
with the industry standards.
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CC Training Syllabus
� Grooming & Make Over Sessions
� Communication skills & Language Enhancement
� In Flight Services
� In Flight Safety
� Announcements
� Hospitality
� Swimming
� First Aid� First Aid
� Soft Skills & Etiquette - Social & Dining
Course Special Features :
� Practical Training Session
� Cabin Familiarization
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Career Progress
Training:
Assistant Base In Charge
Base Manager
Jr. Flight Steward / Stewardess
In Fight Manager
Training: Service / Safety / First –Aid
Charge
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Courses at IESP
Cargo & Courier Management
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Cargo & Courier Management
� Duration :
� 2 months – Classroom Training
� 2-3 months – Airport
� Internship
� Qualification : Min 10 + 2
� Age : 18 to 30 yrs
�The Cargo industry is the next big growth hub in the
global Aviation business today.
� With large volumes of cargo movement everyday,
India is in the forefront of this sector. This kind of
growth is and will be generating a huge demand for
trained manpower.
�On successful completion of this course, candidates
have a wide range of career avenues to choose from:
� Cargo offices of different airlines� Cargo offices of different airlines
�Ground Handling agencies for domestic &
international airlines
�Cargo agents, Courier & Logistics companies
�Import & Export business etc
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• Grooming
• Communication & Language Enhancement
• Soft Skills
• Cargo & Courier Booking
• Tariff Construction
• Dangerous Goods
• Ramp Handling
• Cargo & Courier Automation
• Cargo & Courier Accounting Settlement Systems
CCM Training Syllabus
Course Special Features :
• Practical Training Session
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Career Progress
Duty Officer
Manager Cargo
General Manager Cargo
Cargo Assistant
Cargo Officer
Officer
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Courses at IESP
Healthcare Management
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Healthcare Management
�The Multi-faced Healthcare sector is one
of the booming business today.
�Understanding the existing and new trends
in this industry, we have designed a unique
course incorporating the scientific,
administrative and human behavioral
characteristics of this field.
�Students are exposed to various nuances
of hospital management and are taught to of hospital management and are taught to
empathize with different consumer
mindsets. (understanding Patients and their
families, Doctors, other Hospital staff etc.)
�Duration : 4 months
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� Grooming
� Communication Skills / Soft Skills / Social Etiquette
� Medical Product Knowledge
� Patient Care
� Hospital Administration Management
� Interview Handling Skills
Healthcare Management
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SOME OF OUR CLIENTS
The Govt. of Maharashtra(DVET)
Ministry of Defense (DGR)
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WE’LL BE HAPPY TO HEAR FROM YOU…..
Corporate Office
Airawat Group301/ 302, 3rd Floor,Navkar Commercial Complex, Opp. Andheri Railway Station,Andheri (East), Mumbai – 400069.Maharashtra, India.
Tel. No.: +91-22-6606 7777Fax No.: +91-22-6606 7799
Southern India Office
Airawat Group3rd Floor, Elanjickal Building,Vytilla Junction,Kochi - 682019 Kerala, India.
Tele-Fax: 0484-6549991
Fax No.: +91-22-6606 7799
30, Bloomington Street,Medford,New York – 11763.
Tel. No.: 001 516 5235333
Overseas Office
Web: www.airawatgroup.com ���� www.airawataviation.com ���� www.iesp.co.in
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