dealereprocess.com

LIVE CHAT OPTIONSThere are many effective ways of drawing interest to your auto dealer website, but then there's the task of engaging potential customers and keeping them interested long enough to generate effective leads. If you're looking for an effective and sensible way to promote greater lead generation and increase sales, becoming a live chat auto dealer is something you should probably consider!

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PRO ACTIVE 24/7 365 MANAGED LIVE CHAT

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• Dealer e-Process manages the entire system on behalf of the dealer, requiring no hiring, training and managing of additional personnel by the dealer. In addition, this application is easy to operate for both auto dealers and potential customers. Dealerships will have the ability to login to a secure dashboard panel on their desktop computer and review chats that were performed by trained live chat agents from Dealer e-Process. These agents will be available for 24/7 365 days a year.

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HYBRID LIVE CHAT WITH "JUMP IN" FEATURE• Your dealership will have the ability to watch chats happen in real time while also having the ability to "jump in" and take over the chat from Dealer e-Process trained live chat agents. This style of chat allows the dealership to have the best of both worlds and 24/7 365 live chat coverage. These leads have the ability to be sent in text or adf/xml format for tracking purposes into the dealerships CRM.

Pro Active 24/7 365 Managed Live Chat

Hybrid Live Chat with “Jump in” Feature

Dealer Managed Live Chat DEALER MANAGED LIVE CHAT• Dealerships will have the ability to login to a secure license on their desktop computer and manager live chats initiated from a customer requesting help on the website. These leads have the ability to be sent in text or adf/xml format for tracking purposes into the dealerships CRM. All chats will be stored in a secured database available for review at any time while client is contracted.

OFF HOURS LIVE CHAT COVERAGE

Starting at $499

Starting at $249

Starting at $199Off Hours Live Chat Coverage

Starting at $499