Confluence for the Evolving Project Management Office (PMO)
Sandra Toner, Configuration AnalystUltra- Special Operations Technology, Inc.
Intro to the PMOGood Wiki -Bad Wiki
PMO Functional Areas
Agenda
The PMO
It is what it is!An organizational body or entity assigned various responsibilities related to the centralized and coordinated management of those
projects under its domain.
-PMI PMBOK Guide
PMO Value Models
I’m a mess. People
don’t trust me.
I’m very useful. People rely on
me.
http://fugato.net/wp-content/goofuselect.jpg
Ask yourself…
who can see or do specific things
what content goes where
how is QA performed
which practices are preferred
You can't turn a herd of turtles
into a twenty-mule work team.
L. Todryk
PMO Functional Areas
PMO Functional AreasPractice ManagementInfrastructure ManagementResource ManagementContinuity ManagementBusiness Alignment
Process and Practice
“Trying to manage a project without project
management is like trying to play a game without a game
plan.”K. Tate (PMI)
Methodology Transparency
•PM Process Guide
•PM Practice Guide
•PM Toolkit
•PM Glossary
Critical Processes Best Practices
Infrastructure
INFRASTRUCTURE DEFINITION
Governance
•PMO Charter and Policies
•Structure
•Control Board Activity
http://360vendormanagement.com/wp-content/uploads/2009/12/outsourcing-governance-organization-design.jpg
Assessment
•Competency, Capability, and Maturity
•Audit
http://www.graphicpartners.com/images/quality_assurance.jpg
PMO CharterIdentify RolesBaseline for Assessment
Project ClassificationsControl BoardAudit Plan and
Results
Resource Herding
http://www.moillusions.com/wp-content/uploads/2011/12/Optical-Illusion-Cows.jpg
Project Resources
•Identify and Assign
•Performance
http://humancapitaladviser.com/wp-content/uploads/2012/02/human_resources.jpg
Resource Development
•Training
•Teaming
http://wiki.opscode.com/download/attachments/1179732/resource-definition.jpg
Resource TrackingTeam Recognition
Resource UtilizationSkill Gaps
PM Team Tools
Continuity
“Continuity does not rule out fresh approaches to
fresh situations.”-Dean Rusk
Career Development
•Mentoring
•Knowledge Transfer
http://career.washcoll.edu/Career%20Fair/annualcareerfair.php
Highly Effective Models
Partner with HR
Mentorship EngagementRole-based Procedures
http://www.patrickdowney.com/media/line-up-coll.jpg
Business AlignmentThe success of the Rat Pack was due to the
camaraderie, the three guys who work together and kid each other and
love each other.Sammy Davis, Jr.
http://3.bp.blogspot.com/-6uCPCSkJuPI/T5ewLIGW-_I/AAAAAAAAFm0/VI3SDsXd9xU/s1600/anonymous-the-rat-pack-8401038.jpg
Relationships
•Stakeholders
http://blog.mindjet.com/wp-images/user_images/Success.jpg
Facilitate Communication
Participation Expectations
#summit12
Confluence is only as useful as you
create it to be. Plan it. Be
transparent. Audit it. Be consistent.
Use it.
Thank you!
