Download - Architettura di EIM
Architettura di Enterprise Information Management
Brunello Bonanni
IBM Italia S.p.A.
Agenda
Enterprise Information Management Meaning
Gartner EIM Architecture
Il Ruolo dell’Enterprise Information management
The Enterprise Information Management Role
The EIM and the market proposition
EIM Adoption Model
Bibilography
Old fashion definitions
Enterprise information management is the name for the field that combines business intelligence (BI) and
enterprise content management (ECM).
Enterprise information management (EIM) takes these two approaches to managing information one step further, in that it
approaches the information management discussion from an enterprise perspective.
Where BI and ECM respectively manage structured and unstructured information, EIM does not make this rather "technical" distinction.
It approaches the management of information from the perspective of enterprise information strategy, based on the needs of information workers.
ECM and BI in a sense choose a denominationalised approach, since they only cover part of the information within an organization. This results in a lack of available information during decision making processes, market analysis or procedure definition..
Defining Enterprise Information Management
Enterprise information management (EIM) is an integrative discipline for structuring, describing and governing information assets, regardless of organizational and technological boundaries, to
improve operational efficiency, promote transparency and enable business insight.
Source: Gartner - Definition Clarifies the Role of Enterprise Information Management - ID Number: G00143330
EIM Definition Components and Objectives (1/2)
"EIM is an integrative discipline…" EIM brings together technology, business and organizational disciplines to exploit
information as a strategic asset and to overcome existing information "silos." EIM contains a set of essential building blocks, which are implemented as a coordinated,
ongoing program with a defined budget, charter, project plan and resource commitment. It is a process pursued on a continual basis, rather than as a project constructed and
implemented with a defined beginning and end.
"…for structuring, describing and governing information assets…" EIM provides organized, consistent, secure and accessible content to those individuals
who are empowered with the authority, accountability and decision rights for the proper control and oversight of enterprise assets.
EIM Definition Components and Objectives (2/2)
"…regardless of organizational and technological boundaries…“ EIM spans described (also known as structured) and undescribed (also known as semi-
structured or unstructured) content sources, inside and outside the organization. EIM supports IT mandates for flexibility, adaptability and productivity. It addresses current and anticipated information barriers, and it delivers the continuous
and action-oriented flow of information required for agile enterprises.
"…to improve operational efficiency, promote transparency and enable business insight." EIM eliminates redundancy in data and processes, enables the lineage of information
assets across the applications portfolio and establishes the common information infrastructure required to support business intelligence and performance management initiatives in using and analyzing information assets and metrics.
EIM Reference Architecture
Source: Gartner 2005 - ID Number G00143330Gartner Group - EIM Reference Architecture – Essential Building Block for Enterprise Information Management
It is a standards-based open platform that consists: Closed-loop information flows for master data and converged content
Metadata management and semantic reconciliation
Data services
Continuous, Closed Loop Information Flows
The struggle to ensure that information can flow seamlessly and continuously across boundaries remains a significant barrier to business strategy execution.
Historically, each application maintained its own data store to support local performance, persistence and processing requirements.
This complicated business integration objectives because each application maintained its own "version of the truth."
EIM infrastructure
Metadata Management and Semantic Reconciliation Layer
Metadata management pervades the EIM reference architecture.
Metadata is the business and technical byproducts and artifacts of application development and integration efforts.
It is scattered throughout the organization in unmanaged file folders, disparate databases, spreadsheets, local desktops and even desk drawers.
EIM brings an organized approach to metadata management, enabling the optimization, abstraction and semantic reconciliation of all disparate metadata to support reuse, consistency, integrity and share ability of enterprise information assets.
EIM infrastructure
Business Process Platform&
Application Portfolio
Data Services Layer
Data services format, standardize, distribute and provide access to information across the organization.
Most organizations apply a variety of overlapping data integration tools and techniques to distribute, cleanse, transform and profile information assets across the enterprise.
Therefore, a goal of the EIM program is to coordinate, standardize and consolidate the use of these technologies.
EIM infrastructure
The Enterprise Information Management Role
How To build EIM Architecture
Business Process Platform&
Application Portfolio
How To build EIM Architecture
Inconsistent Data
Disparate Data
Poor Data Quality
No
Traceab
ility to S
ou
rce
EIM Architecture Building in progress
How do you effectively “bridge the gap” between your disparate data and your Business Process and Application Portfolio needs?
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
A “traditional” approach that has practical benefits is transactional reporting, but it is limited for ad hoc queries when directly accessing source systems.
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
A more flexible approach is adding a semantic layer to simplify the understanding of source data.
Semantic Layer
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
A data warehouse provides a consolidated and historical view of your data.
Semantic Layer
Data Consolidation
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
Data federation (also known as EII) provides real-time integration of disparate data.
Semantic Layer
Data Consolidation
DataFederation
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
Semantic Layer
DataConsolidation
DataFederation
Data Quality
Data Quality
Data consistency, accuracy, confidence, and trust delivered through enterprise data quality.
Business Process Platform&
Application Portfolio
EIM Architecture Building in progress
Semantic Layer
DataConsolidation
Data Federation
Data Quality
Data Quality
Understand the usage and relationships of data – where it comes from and how it is defined.
Business Process Platform&
Application Portfolio
Met
adat
a &
Lif
ecyc
le M
anag
emen
t
EIM Architecture Building in progress
Semantic Layer
DataConsolidation
Data Federation
Data Quality
Data Quality
Sec
uri
ty a
nd
Acc
ess
Man
agem
ent
Maintain Security Control and User Access Traceability
Business Process Platform&
Application Portfolio
Met
adat
a &
Lif
ecyc
le M
anag
emen
t
Enterprise Information Management Architecture
Business Process Platform&
Application Portfolio
EIM Reference Architecture
Product Master Data
Asset Master Data
External Data Sources
Across Structured, Semi-Structured and Unstructured Content
Across Transactional, Operational and Analytical Sources
Enterprise Data
Warehouse
Customer Master Data
• Models • Standards• Schemas • Repositories • Search• Business Rules • Classification
Metadata Management and Semantic Reconciliation
Data Services• Data Transformation• Content Integration
• Data Access• Data Quality
• Data Stewardship• Data sourcing
• Data Movement• Data Enrichment
Customer Data Integration
Product Content & Data Management
Business Intelligence Applications
Enterprise Content Management
CustomApplications
External Services
PackageApplications
Business Services Repository
Integrated Composition Technologies
Business Process Composition
Go
ve
rnan
ce
La
yer
Go
ve
rnan
ce
La
yer
Se
curi
ty L
ay
erS
ecu
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La
yer
EIM Architecture Example
Better BusinessOutcomes
Establish accurate, trusted information for a single version of
the truth, managed over time
Leverage information to better understand and optimize
business performance
An efficient and solid foundation for managing data and content
over its lifecycle
Customer & Product Profitability
Workforce Optimization
Dynamic Supply Chain Multi-Channel
Marketing
Financial Risk Insight
Business Optimization
Flexible Architecture for Leveraging Existing Investments
Other Information & Application Sources
EIM Architecture example
EIM Architecture example
EIM in Life Science Manufacturers ExampleLeverage Clinical Research Information Assets
Gartner ID Number: G00138830
Information on Demand FrameworkIn
form
ati
on
Se
rvic
es
IntegratedTechnologies
Provisioning (Solution Hosting / Outsourcing)
Go
ve
rna
nc
e
Str
ate
gy
(V
isio
n,
Ro
ad
ma
p,
Pro
cess
De
sig
n,
Org
De
sig
n)
Others..abc…DB2 xyz…
Heterogeneous Processes, Applications & Information
Business EnablingServices
Risk & ComplianceManagement
Business Analysis& Discovery
Knowledge Worker Productivity
Business Performance &
Process Management
Master Data Management
Business Resilience
System Mgmt & Maintenance
Systems Integration& Testing
InfrastructureStrategy & Planning
Se
cu
rity
& P
riv
ac
y
Analysis & Discovery Services
Master Data Services
Information Integration Services
Data Services
Content Services
Process Innovation
EIM Adoption Model
Moving from IM to EIM
Gartner EIM Adoption Model
Gartner ID Number: G00139111
Essential Building Blocks of EIM
Gartner ID Number: G00139111
Garner EIM Characteristics
Characteristics Definition
Information Value How well are information-related costs (costs to obtain, generate, maintain and access information) and information-related benefits (gains on process and function performance, revenue and margin contribution) balanced?
Information-Centric Roles How well do technical and business roles incorporate information-related responsibilities? Who’s involved, and where are they positioned in the organization?
Policies and Procedures How robust and enforceable is information governance? How well do accountabilities cascade across the organization?
Life Cycle Practices How well do infrastructure and operations contribute to or detract from information management and accessibility? How well are information-centric activities embedded into the system development life cycle?
Tools and Technologies How well is information organized to support enterprise processes? How well does the information infrastructure support business performance?
Quality Measures How well are measures, such as data quality, adopted and practiced across the information supply chain?
Gartner ID Number: G00139111
Eight Essential Steps to Enable EIM (1/2) Validate the vision
Confirm that accurate, consistent, secure and transparent information flowing among the partners in the clinical trials network supports the life science manufacturer's corporate vision.
Establish the strategic commitment to EIM Make sure that EIM is operationalized as a program that includes projects, budgets, personnel and
governance processes. The EIM program needs a defined charter, organization and resource plan so that it can integrate multiple work streams of activity.
Determine how to handle information governance EIM governance should address the development, maintenance, communication and enforcement
of information management policies and procedures. There are multiple governance structures — centralized, decentralized, council and competency center — the pros and cons of which will be discussed in future research. Governance also includes the selection of appropriate CDISC standards and a plan to convert from internal data formats to industry standards.
Design the EIM organization Key capabilities include study-level modeling; metadata management and semantic reconciliation;
clinical data quality and management; implementation of technology infrastructure data services layer; infrastructure for continuous flows between analytical, operational and transactional systems; knowledge of industry standards; and EIM program administration (including budgeting, resource management, education and project tracking).
Gartner ID Number: G00138830
Eight Essential Steps to Enable EIM (2/2) Create new roles to support EIM processes
One role is information stewardship, which addresses compliance requirements for the increased accountability and transparency of information across the organization. Other important processes are model management and process improvement support.
Define the EIM infrastructure technology components These will include tools for protocol design, document management, data quality,
analysis and warehousing, along with metadata management and preparation of regulatory submissions.
Re-evaluate and redesign information architecture taking into account the separation of master data from the business applications:
Establish a dialogue about recognition of master data, metadata, non-master data and how a new design for information architecture will lead to a change in the way that business processes and analytics are developed.
Craft metrics that will reveal EIM's impact on study performance Potential measures include time (for example, faster study startup because of reuse of
case report forms and database design or time from last subject completed to database lock), cost (such as data entry expense), quality (such as reduction in the number of queries on incoming data or protocol violations) and value (such as the ability to perform cross-trials analyses)
Gartner ID Number: G00138830
Enterprise information management (EIM) is an integrative discipline for structuring, describing and governing
information assets
1
You can effectively “bridge the gap” between your disparate data and your Business Process and Application Portfolio
with an EIM Architecture based on Building Blocks2
Enabling the EIM architecture in your Enterprise is a step by step process
3
Summary
1. Introducing Enterprise Information Management (EIM) – By Rob Rohloff – BusinessObjects
2. Reference Architecture – By Larry Gosselin – GBS IBM
3. A Solid Enterprise Information Management Strategy Demands an Information Access Platform – By Whit Andrews, Rita E. Knox – Gartner
4. EIM Reference Architecture: An Essential Building Block for Enterprise Information Management – By David Newman – Gartner
5. Federal Enterprise Architecture - Chief Information Officer Council
6. An Enterprise Data Management Overview – By Michael F. Jennings - EW Solutions
7. Enterprise Information Management for Government – By Richard G. Harris - Gartner
8. Enterprise Information Architecture – By Paul Sturlis - The Data Administration Newsletter
9. Enterprise Information Management Helps Life Science Manufacturers Leverage Clinical Research Information Assets By C.Rozwell, D.Newman – Gartner
10. Information architecture essentials, Part 2: Managing enterprise information By - Benjamin Lieberman, Ph.D. - IBM
Bibliography