Download - Applying Web 2.0 to Informal Learning
© 2009 Saba Software, Inc. All rights reserved
Applying Web 2.0 to Informal Learning
Mark Bucceri
Presented at ASTD / ISPI event: “Social Networking: Best Practices in training” on May 20, 2009
© 2007 Saba Software, Inc. All rights reserved
My Perspective …
Mark BucceriPrincipal Education SpecialistSaba
Email: [email protected]: @markbucceriLinkedIn: http://www.linkedin.com/in/markbucceri
© 2007 Saba Software, Inc. All rights reserved
Drivers
Performance Learning Collaboration Training
© 2007 Saba Software, Inc. All rights reserved
Connections
Content
Content
© 2007 Saba Software, Inc. All rights reserved
The Bottleneck …
DOC
Research
Repository
Learners
SMEs
Training Dept.
© 2007 Saba Software, Inc. All rights reserved
Uncorking the Bottleneck …
DOC
Research
RepositoryWorkforce, customers,
partners
Training Dept.
SMEs
Training Dept.
© 2007 Saba Software, Inc. All rights reserved
Models - Review
Social Networking
Blogs
DiscussionsComments
Ratings
Ideas
Blogs
Discussions
Chat
Formal Learning
Library
Social Networking
Formal Learnin
g
SN
B
DC
R
Embed Surround Community
Incremental steps
Visionary leap
© 2007 Saba Software, Inc. All rights reserved
My Evolution in the Classroom …
Past Present
Lecture content Prompt for / draw out content
Talk at them Listen; provide opportunities for group work and collaboration
Include all info Focus on important; smaller chunks
Create all content Provide structures and learners create content
Demonstrate Allow learners to perform and share
Sanitize to avoid errors Lead into complications then reflect
Lead with theory & BPs Lead with experiences – derive theory & BPs
Focus on topics Focus on job tasks & business
Coach all Encourage peer-to-peer support
© 2007 Saba Software, Inc. All rights reserved
EXERCISE: Networking Opportunity
• Discuss application of Web 2.0 to formal learning• Join the conversations of most interest to you – share
and record your ideas and strategies• Find people with similar interests using their tag clouds
• Embedding Social Media in Formal Learning (x2)
• Surrounding Formal Learning with Social Media (x2)
• Communities and Collaboration as Learning (x2)
• New Roles and Skills for Learning Professionals
• Challenges and Obstacles
• Open Topic
Topics stations include
#1 Embedding Social Media in Formal Learning
• Discuss how you could enhance formal learning by embedding social media– Use blogs as a learning journal / self-reflection– Use wikis as a shared workspace to create,
brainstorm– Connect learners for peer-to-peer work– Provide frameworks and allow learners to find/create
content– Use rating systems to find most relevant
topics/practices in class– Use Facebook type prompts to kindle discussion and
content creation
• Sketch possible course designs and activities using Social Media
#2 Surrounding Formal Learning with Social Media
Discuss how you could enhance formal learning by surrounding it with social media
Before class …• Could the instructor blog or tweet about
upcoming course content??• Can conversations start in a wiki before class• Can a community frame and prep for problems /
challenges addressed in class?• Can students contribute / feed instructors
questions and work challenges?Social
Networking
Blogs
Discussions
Comments
Ratings
#2 Surrounding Formal Learning with Social Media
Discuss how you could enhance formal learning by surrounding it with social media
After class …• Would you allow rating and publicizing the
rankings of your courses?• Can learners leave comments / attachments for
others?• Can they follow a SME / Instructor / peer on
Twitter?• Can they enter an existing community of veterans
or start a community to extend the classroom?• Can you show them how to create Podcasts or
Vodcasts and where to publish?
Social Networ
king
Blogs
Discussions
Comments
Ratings
#3 Communities and Collaboration as Learning
Discuss how you could leverage social media as learning• What courses could you replace with social media
and communities?• How can social media feed the creation and
validation of formal training?• How can formal training promote the creation of
social media?• What areas might social media have more of an
influence than formal learning (e.g., changing culture, …)
• How can social media capture corporate wisdom?• How might expanding the collaboration circle to
include customers and partners impact performance?
Ideas
Blogs
Discussions
Chat
Formal Learnin
g
Library
Social Networ
king
Formal Learning
SN
B
DC
R
#4 New Roles and Skills for Learning Professionals
• Discuss what new roles the training department might play in promoting and ‘formalizing’ informal learning
• Discuss what new skills a learning professional will need to survive and thrive in the social media boom
• What strengths make learning professionals best positioned to lead this change?
• What are some ways you can come up to speed with informal learning and social media?
• Sketch some possible informal learning strategies a training department might adopt
#5 Challenges and Obstacles
• Discuss the challenges informal learning and social media present to:– The training department– Learning professionals– The company as a whole– Individuals in the workforce
• What are the obstacles and how can you navigate around them?
• What standards, governance, business practices, organizational changes might be needed?
#6 Open Topic
• Discuss Whatever is on your mind regarding social media and social networking?
© 2007 Saba Software, Inc. All rights reserved
Debrief & Reflect
• What new insights did you get?• What new connections did you
make?• What trends and patterns did you
notice?• What can you leverage immediately?• How has your learning strategy
changed?• What action steps did you note?• How will you keep the conversation
alive
© 2007 Saba Software, Inc. All rights reserved
Thank You!
Mark BucceriPrincipal Education SpecialistSaba
Email: [email protected]: @markbucceriLinkedIn: http://www.linkedin.com/in/markbucceri