Download - App quality short and sweet
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app qualityoverview
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who am i? tester
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eng director/developer
Analytics1,000,000+ apps100,000,000+ reviews
Crowd Testing1,000+ apps100,000+ Testers
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app startup
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app-specific issues
● 3rd party sdks● agile/lean● backend services● competition● continuous
integration● deployment● distribution● device state● device fragmentation
● platform fragmentation● in the wild● KPIs● location● mobile networks● review feedback● security● tools● user interface● web vs native vs hybrid
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app quality attributes● content● elegance● interoperability● performance● pricing● privacy● satisfaction● security● stability● usability
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keys to quality apps1. care about fixing your bugs2. instrument your app3. quality: perception, stars, feedback4. prepare for changes like iPhone5 and iOS75. dogfood, beta, testing in the wild6. watch competition7. hybrid vs native question
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fix known issues
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instrument your app
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popular. basic web and app performance too.
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most popular with mobile-first and mobile-only
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perception is importantbrand download
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perception is important
trend: ask user for feedback.if good: point to appstoreif bad: custom feedback system
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perception is important
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changesbe ready iphone users especially fickle
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competitionone click away
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top tests that find bugsLandscape/portrait orientationSlow network, turning network on/off, switching wifi/LTELots of data/contentFirst launch of app with no network or location or social authApp handling incoming call or other system interruption like battery warning during data entry, device lock, etc
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top tests that find bugsBackground processingLots of usage (flow issues and mem usage)Multi-touch gestures/zoomingCorrectness of branding and language used within the app vs desktop and web.Custom login—basic form validationOther apps in the background
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test automationwait for design stabilizationwait for tractionframework? no great ones. suggest opensource and real-device compatible...if you automate, use cloud devicesmonkey’s for android frag
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dogfood, beta, crowd
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hybrid vs native answer
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freq updates != quality
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future of app qualityreal-time automated and manual test resultstools for engaging users/feedbackquantifiedquality tied directly to engagement, $, downloadsautomatic suggestions (turing test for test lead)
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future of app quality
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app quality workshopall day workshop for SASQAG tomorrow btw