Legal Framework - Universal Service Directive (Article 26):
Member States shall ensure that undertakings concerned make caller location information available free of charge to the authority handling emergency calls as soon as the call reaches that authority. […] Competent regulatory authorities shall lay down criteria for the accuracy and reliability of the caller location information provided. [26.5]
Legislation
Legal Framework - Universal Service Directive (Article 26):
In order to ensure effective access to “112” services in the Member States, the Commission, having consulted BEREC*, may adopt technical implementing measures. However, these technical implementing measures shall be adopted without prejudice to, and shall have no impact on, the organisation of emergency services, which remains of the exclusive competence of Member States. [26.7]
* Body of European Regulators for Electronic Communications
Legislation
Mobile phone calls location
• Time for the provision of the caller location information (COCOM* Report 2015):
• In some Member States almost immediate (between 1.2 and 2 secs)
• Other countries between 5 and 12 secs
• Some Member States more than 10 minutes
* COCOM: Communications Committee
Time for the provision of the caller location information too long in some countries
Mobile phone calls location
• Accuracy (COCOM Report 2015): wide majority of MS reported Cell/Sector ID
Cell ID / sector ID not accurate enoughNo Member State imposed stricter caller location criteria
Presentation title
Mobile Caller Location in European Union2011 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
Presentation title
Mobile Caller Location in European Union2015 – Time of provision
10 minutes or more
Between 1 – 5 minutes
Between 10 and 60s
Less than 10s
Unclear
Presentation title
Emergency Apps sending location to the PSAP
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Shows the need for accurate location Not enough penetration Works only with the integrated PSAP
Presentation title
Conclusions
Emergency services need accurate and fast location data
Not significant evolution
A better solution in the short term is needed
12