Coaching teams through change
@rachelcdavies
COACHING TEAMS THROUGH CHANGE
@rachelcdavies
Traditional Waterfall11 years
XP3 years
XP5years
Agile/Scrum9 years
MY EXPERIENCE
Who’s HERE?
CoachING => CHANGE
Challenge vs Comfort
ENCOURAGEMENT?
STICK WITH THE TEAM
ON ALL THE EMAIL AND MEETINGS!
ENVIRONMENTTRUSTTEAMVALUEQUALITY
HIERACHY OF DEVELOPER NEEDS
ENVIRONMENT FOR COLLABORATION
SNACKS
HAVE FUN
CONTINUOUS DELIVERY
• STAKEHOLDERS
SF NY LON De SINNOSEFR
VISIBLE STAKEHOLDERS
LEARNING MAKES US HAPPY
LEARNING: CODE DOJOS
LEARNING: SHARING
LEARNING: TEAM ROTATION
AND DEVELOPER EXCHANGES WITH
OTHER ORGANIZATIONS!
LEARNING: TECH ACADEMY
ENCOURAGE REFLECTION
LEARNING: RETROSPECTIVES
REFLECTION:CONTINUOUS TIMELINE
TAKE TURNS
CONSISTENCY BETWEEN TEAMS
PHYSICAL BOARD
ELECTRONIC BOARDS
CARE IT HAPPENS
Why does no one listen to me? What’s wrong with them?
Is there a problem with the people in his team? Or Bob’s approach?
WHATINTERESTSTHEM?
WhydopeopleresistChange?
Thisteamisusingoldtools
Howcanyouinfluencethemtochange?
ReasonsPeopleResistChange
How do I do that?
Are we allowed to do that?
Do we have time? What if it goes wrong?
Not my idea.
Might be hard work.
StartbyListening
• Gatherdata• Showrespect• Learnfeelings/opinions• Encourage
Howtolisten
• Removedistractions• Lookattheperson• Bequiet• Encouragetocontinue• Checkyouunderstand
1 : 1coachingsessions
TOOLS: NOTEBOOK
TOOLS: WHAT NEXT?
InvolveOthers
§ Askpeopletohelpsolveproblemsandcomeupwiththeirownsolutions.
§ Builduptheirroleintheteam,encouragingthemtotakemoreresponsibility
§ Invitethemtoshowcasethework.
GrowingCommunitiesofPractice
• Aforumtosharenewideasforagivendiscipline• Regulareventssuchas:-
– Talksfromothermembers,speakers,brownbagsessions– Buddies/shadows– Emailforum+sharedrepository
Groupwork
PutYourselfinTheirShoes
CREATE AN EMPATHY MAP
Change Takes Time
BE PATIENT
THANK YOUwww.slideshare.net/RachelDavies
@rachelcdavies