Agency and Project TitleTemplate

Improvement Strategies:• Describe the current gaps identified in

your linkage/retention systems• & the tests of change or interventions

you selected to address these.

Lessons Learned• Describe what you learned from your test

of change and intervention?

Our Aim:• Describe the aim/goal of your

quality work. What are you trying to accomplish?

Performance Measurement:• Display of baseline (April) and

June Performance

Next Steps• Continue with PDSA cycles?

• Sustain gains?• Integrate into delivery care system?

Linking LGBT Young People to HIV Primary CareHeights Health Center

• Discrimination and Alienation; Stigma; lack of trust/comfort in “traditional” services for homelessness/adults.

Lessons Learned:• Testing small scale changes across agencies

requires a clear plan & delineated responsibilities

Our Aim:• Improve linkage to HIV primary

care for newly diagnosed homeless LGBT youth to 95% by 12/2012.

Next Steps:• Develop a clear plan with Community

House and peers to test and measure the impact of escorts

Dec-Mar 12

Feb -May 12

10%30%50%70%90%

Baseline % of Newly Diagnosed Linked to HIV Primary Care within 30 days

Review period

% Li

nked

to H

IV C

are

Interventions:• Partner with Community House to provide

peer escort to escort newly diagnosed patients to HIV primary care

• Establish offsite support/educational group for newly diagnosed LGBT in collaboration with Community House

Barriers to Linkage:

System Gaps: • No current system in place to keep this

population connected to ongoing PC