2000 Award Winner2000 Award Winner
United States Chamber of Commerce
Mission StatementMission Statement
TGI Direct is a marketing support TGI Direct is a marketing support company. We are the extension of company. We are the extension of our client’s marketing efforts, our client’s marketing efforts, helping them to achieve greater helping them to achieve greater results. Through their success, we results. Through their success, we will increase the prosperity of the will increase the prosperity of the company, associates and the company, associates and the communities where we live.communities where we live.
Guiding PrincipalsGuiding Principals
Full service marketing supportFull service marketing support Long term partnershipsLong term partnerships Our associates are our greatest Our associates are our greatest
assetasset ISO 9002 guided companyISO 9002 guided company Create direct marketing successCreate direct marketing success
Quality Control ProgramQuality Control Program
ISO 9002 guidedISO 9002 guided– Continuous improvementContinuous improvement– Reduction of variationReduction of variation– Reduction of wasteReduction of waste– Training to documented work Training to documented work
instructioninstruction– Improved customer satisfactionImproved customer satisfaction
TGI Support Service ModelTGI Support Service ModelConcept / Creative AssistanceConcept / Creative Assistance
List DevelopmentList Development
Response CaptureResponse Capture
Response AnalysisResponse Analysis
Order PlacementOrder Placement
Pick Pick – Pack Pack – Ship Ship
Response AnalysisResponse Analysis
Communication OutputCommunication Output
Normal Mail Normal Mail Fax Blast / E-Mail / Out CallFax Blast / E-Mail / Out Call
Integrated ServicesIntegrated Services
Lead Lead ManagementManagement
PersonalizationPersonalization Mailing ServicesMailing Services Information Information
ManagementManagement Creative GraphicsCreative Graphics Print and BinderyPrint and Bindery
List ServicesList Services Web InterfaceWeb Interface Data EntryData Entry FulfillmentFulfillment Tele-servicesTele-services Facilities Facilities
ManagementManagement
Lead ManagementLead Management
Consolidate and Consolidate and organize leadsorganize leads
Build/customize Build/customize databasesdatabases
Lead qualificationLead qualification Response analysisResponse analysis Territory Territory
managementmanagement
Timely responseTimely response– Literature fulfillmentLiterature fulfillment– E-mailE-mail– Broadcast faxBroadcast fax– TeleservicesTeleservices– MailMail
Custom reportingCustom reporting– Advertising analysisAdvertising analysis– Management Management
reportsreports
PersonalizationPersonalization
Laser printLaser print Ink jetInk jet Personalized digital printPersonalized digital print
Mailing ServicesMailing Services
Ink jettingInk jetting– ColorColor– High qualityHigh quality– ImagingImaging
Machine insertingMachine inserting MatchingMatching TabbingTabbing
LabelingLabeling– CheshireCheshire– Piggy BackPiggy Back
Information ManagementInformation Management
CASSCASS NCOANCOA Database Database
ManagementManagement Customized Customized
ReportingReporting
Web InterfaceWeb Interface Custom Custom
ProgrammingProgramming Electronic Data Electronic Data
InterfaceInterface List ManagementList Management
Creative GraphicsCreative Graphics
Mac and PC platformMac and PC platform Package graphicsPackage graphics Design and illustrationDesign and illustration Conceptual designConceptual design
Print and BinderyPrint and Bindery
Pre-pressPre-press Print 1-4 colorPrint 1-4 color Print on demandPrint on demand FinishingFinishing
List ServicesList Services
List developmentList development ProfilingProfiling Strategic list procurementStrategic list procurement
Web InterfaceWeb Interface
Customized programsCustomized programs Direct linksDirect links Download ordersDownload orders Site managementSite management Customized connectivityCustomized connectivity ConsultingConsulting
Data EntryData Entry
Volume key and verifyVolume key and verify– TicketsTickets– SurveysSurveys– Bounce back cardsBounce back cards– Tax returnsTax returns– Insurance dataInsurance data– Medical recordsMedical records
FulfillmentFulfillment
Inventory Inventory ManagementManagement
Premium itemsPremium items Kit assemblyKit assembly Customer serviceCustomer service Retail accountingRetail accounting
Electronic interfaceElectronic interface– Order entryOrder entry– ShippingShipping
Custom packagingCustom packaging Custom reportingCustom reporting ShippingShipping
– DomesticDomestic– InternationalInternational
Tele-ServicesTele-Services
Outbound Outbound Inbound 24/7Inbound 24/7 SurveysSurveys Lead qualificationLead qualification
Facilities ManagementFacilities Management
On site managementOn site management– Copy centerCopy center– Mail facilitiesMail facilities– Record retentionRecord retention– Warranty partsWarranty parts– GM RaceshopGM Raceshop
What this means to youWhat this means to you
Total program managementTotal program management TurnkeyTurnkey Complete marketing successComplete marketing success Measurable resultsMeasurable results Increased revenue and return on Increased revenue and return on
investmentinvestment
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