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Graduate Employment Services
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© Concorde Career Colleges, Inc.3
Prepare for an interview in terms of travel, documents to take and greeting the interviewer
Take appropriate follow-up action after an interview
Complete letter responses from a job offer, both accepting and rejecting one
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© Concorde Career Colleges, Inc.4
Correct address Know the suite number Travel to the site a few days before
the interview
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© Concorde Career Colleges, Inc.5
Know with whom you are meeting
Know how to pronounce his/her name correctly!
Complete paperwork prior to meeting with the interviewer. Plan ahead & give yourself at least 15 minutes to complete the application.
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© Concorde Career Colleges, Inc.6
Sample script for calling to plan• “Hello, my name is ____. I have a 9am
appointment for an interview on Tuesday, April 7, for a ____ position. Could you give me the name of the interviewer and the person’s position? Would you spell the name for me, please? I would appreciate directions on how to get to your company.”
• Ask how long they will be interviewing for the position
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Job History• Current plus at least last 2• Complete information
Convictions References
• Business Education
• Concorde
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Graduate Employment Services
8© Concorde Career Colleges, Inc.
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Professionalism Selling yourself during an interview Develop answers to commonly asked
questions during an interview Be Prepared
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Medical Field Expectations Conservative Hair Jewelry
• Very Little – No facial piercings Makeup
• It’s not Saturday Night at the Club
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Arrive ahead of time to check for food in the teeth or coffee/soda stains
No perfume or cologne Clothing is straight Fill up your gas tank early
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Be positive & SMILE Posture Interested Eye contact Confidence Express thanks Listen
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The Idea That Past Behavior Will Predict Future Behavior
“Tell me about a time…” “How would you describe…” Be Specific, Don’t Generalize
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Tell me about yourself “Well, I grew up in the North West and I enjoy
rock-climbing and really any outdoor activity. I’m married. My wife and I live in the Pearl District. Big Blazers fan. I’m a real Portlander, you might say.
OR
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Tell me about yourself “Well, I recently graduated with honors from the
AAMA accredited medical assistant program at Concorde. I completed my externship at Dr. Smith’s Family Practice where I learned a great deal. I volunteer every year for the Susan G Komen Race for the Cure foundation and I love being a medical assistant
© Concorde Career Colleges, Inc.15
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How would your coworkers describe you?“Definitely, dependable and compassionate. I never missed a day of class and while I was on my externship I was fortunate enough to extern for a family physician where I worked with people of all ages and I am able to get along with them all.
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Brief, Specific Answer Brief Example Showing Applicability
i.e. “For example, when I was on my externship…”
Stop Talking
Important to Rehearse
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Strengths• Relate your answer to the job needs
Weaknesses• Be truthful.• Use the words “Challenge” and
“However”• Show you are aware and are fixing it• Make it a Non-Issue• None is not an answer
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Why are you applying for this job?• Interest in working in health care• Bring up something specific about this
facility What do you know about this
organization/facility/specialty?• Did you do your research?• How can you make a contribution?
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How do you work under pressure? Do you manage your time well? Do you work well with others? Do you anger easily?
• Give examples of when you have worked under similar conditions and how you worked well
Why should we hire you?• Overall skills, experience and education.• Rehearse a statement
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Flexibility, overtime, etc. What has been your major
accomplishment to date? Why did you choose this career? Describe how you work with others?
Do you work well with teams? What did you like/dislike about your
last job? What has been your favorite job or least favorite job? Why?
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Team player• Describe what role you typically take
when in a group.• Don’t lie. If you tend to be in conflict with
others or don’t like working in teams, focus on your understanding the value of working together & what it means to work together
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How have you resolved conflicts with a boss or co-worker?
What qualities make a good manager?
Is there anything else I should know about you?
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Being defensive will offend them Redirection the interviewer’s
thoughts. There is nothing in your personal
life that will prevent you from being a conscientious employee
Carefully prepare and rehearse statements
© Concorde Career Colleges, Inc.24
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Plan, plan, plan Mental portfolio Rehearse answers to common
questions. Writing down your attributes so you
make sure you discuss them
© Concorde Career Colleges, Inc.25
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Be prepared What do you want to know? Have some written down so you don’t
get stumped when asked if you have any questions.
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Job responsibilities (exact title too), and the department in which you would work
Fit of the department into the company structure: its purpose, its budget, and other departments with which it works
Reporting structure: whether you would have one or more bosses
Type of formal or informal training you would be given
Whether you would be working on your own or as a member of a team
© Concorde Career Colleges, Inc.27
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How job performance is measured? Where those who previously held
your position are now? When will they be making a
decision? Is there anything else I should know
about the job or company?
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What is the pay, benefits, etc.?Do you have educational reimbursement?Is there an opportunity for advancement?What are the hours/schedule?
(Any question that relates to how you will benefit rather than showing interest in the position/company should not be asked.)
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Appearance Eye contact Criticizing past employers Displaying a lack of confidence in your
abilities Handshake Arriving Late Not being appreciative of the interviewer’s
time Not asking questions Bringing friends to the interview
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Making excuses for your behavior, lack of preparation, experience
Vague responses Lack of enthusiasm Money motivated questions/answers Aggressive and conceited behaviors Can’t express yourself clearly History of short term jobs
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Lack of planning Sloppy application Indecisive Lack of maturity Not showing courtesy or tact Inability to take criticism Wanting to be the boss Low morals
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Rehearse and plan for questions—both what you will ask and what you will be asked.
Preparation is a direct reflection of your enthusiasm and interest in obtaining a job, especially with that company.
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