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1904
Born in Braila, Romania December 24, 1904, in a tiny, one-story masonry house
Childhood & Young Adulthood: (1904-1920)
The “M” in Joseph M. Juran stands for Moses 1912
His family immigrated to America when he was 8 years old
1920
Graduated from Minneapolis South High School
He was one of six children
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He was a very talented chess player, playing mentally with his brother after “lights out”
1920
Enrolled at the University of Minnesota and was the first in his family to pursue higher education
Childhood & Young Adulthood: (1904-1920)
He skipped the equivalent of four grade levels in school because of his proficiency in math and science
His brother was Academy Award winner Nathan H. Juran
His first job was selling copies of the Minneapolis Tribune with his older brother, Rudy, when they were ages 11 and 8
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1924
His first full-time job was troubleshooting in the Complaint Department at Western Electric
1924
Worked at Hawthorne Works, a factory complex of Western Electric, where he worked along with Walter Shewhart, developer of the statistical control chart. Dr. W. Edwards Deming worked at the same plant during the summers of 1925 and 1926, though they did not meet until the 1940s in Washington, D.C.
Early Adulthood: (1921-1940)
Received a B.S. in electrical engineering from the University of Minnesota
1925
Had about 16 jobs during his time in Minneapolis, including a grocery clerk, an ice house bookkeeper, member of the Prohibition Committee, delivery boy, and chess column editor for the Minneapolis Star
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1931
Enrolled in Loyola University Chicago School of Law to pursue a law degree as a back-up plan during the Great Depression
Wrote a pamphlet entitled "Statistical Methods Applied to Manufacturing Problems“
19281926
Early Adulthood: (1921-1940)
1926
One of three people assigned to a new department at Western Electric to carry out statistical quality control
Married Sadie Shapiro, and was married for almost 82 years
They had four children: Robert, Sylvia, Charles, and Donald
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1937
Became chief of Industrial Engineering at Western Electric’s New York office
He created the Pareto Principle which is used to separate the “vital few” from the “useful many”
1936
Received his Doctorate of Jurisprudence; Admitted to the Illinois bar, but never practiced law
Early Adulthood: (1921-1940)Left his job at Western Electric to work in Washington, D.C. upon
invitation by the government to participate in the Lend-Lease administration during World War II. The telegram that was sent to
Western Electric requesting the loan of his services stated that it would be for only 6 weeks. He departed on his 37th birthday and commenced work on Christmas day, 1941. He was officially placed on government
payroll effective January 14, 1942. He resigned the day after the Japanese surrender on August 14, 1945
1941
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By the end of World War II, Dr. Juran was a well-known and highly-regarded statistician and industrial engineering theorist
Middle Adulthood: (1941-1978)
He joined the faculty of New York University as an adjunct professor in the Department of Industrial Engineering where he stayed until 1951
1945 1951
Published the first Quality Control Handbook
Left Washington, D.C. to study quality management with the intention that the best way to support his family going forward was through freelance quality management consulting
1945
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Middle Adulthood: (1941-1978)
Dr. Juran was invited by the Japanese Union of Scientists and Engineers (JUSE) to make nine visits to Japan to teach and demonstrate his quality management methods
1952Invitations to Japan were also extended from Toyota, Matsushita, and Bridgestone
The principles that Dr. Juran taught in Japan helped many companies there, like the automaker Toyota to become global leaders in their industries
Dr. Juran brought an overhead projector to Japan for a public lecture. At that time, it was the only such machine in the entire country
Published Universals in Management Planning and Controlling
1954
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Middle Adulthood: (1941-1978)
1954
Started courses in quality management in Japan for top and middle managers
Juran’s course “Managing for Quality” has been taught to more than 100,000 people in over 40 countries 1956
Published Improving the Relationship between Staff and Line
Published Cultural Patterns and Quality Control
1957 1957
Published Industrial Diagnostics - A Systematic Approach to Management Problem-Solving
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1963
Quality Control Handbook, Second Edition was published
Middle Adulthood: (1941-1978)
Published Japan Revisited
1961
Published Pioneering in Quality Control
1962
Published Different to You but Alike to Me
1963 1964
Published Managerial Breakthrough which was the first book to provide step-by-step sequence for breakthrough improvement
Was a contributing author and editor of “Management's Corner” in Industrial Quality Control for 16 years 1964
Published The Two Worlds of Quality Control
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1966
During a visit to Japan, Dr. Juran learned about the Japanese concept of quality circles, which he then brought to the West
Middle Adulthood: (1941-1978)
Published Whose Quality Costs?
1965
Was the first to add the human dimension to quality management
Was the first to conclude cultural resistance to change was a major problem in reforming quality practices
1966
PublishedSo, You Want To Be a Quality Control Consultant
Published Quality Problems, Remedies and Nostrums
1966
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1968
Became the eighth honorary member of ASQ
1967
Published The QC Circle Phenomenon
Middle Adulthood: (1941-1978)
During a presentation to the Kyoto University in Japan, Dr. Juran was asked if he would lend his name to a new quality prize to be awarded to companies that had won the Deming Prize for the second time. Dr. Juran graciously declined, suggesting they name the new prize the Japan Prize. Later he realized he must have misunderstood the question and regretted the naming outcome.
1966 1967
Published The Japanese QC Circles: Questions and Answers
1968
Published Operator Errors - Time for a New Look
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Published Mobilizing for the 1970s
1969 1970
Published Quality Planning and Analysis as the first textbook for quality engineers
1970
Published Consumerism and Product Quality
Published Quality Control in Service Industries
1973
Middle Adulthood: (1941-1978)
1973
Published The Taylor System and Quality Control
Quality Control Handbook, Third Edition was published
1973
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1975
Published Quality Control of Service in 1974 Japanese Symposium
Published The Non-Pareto Principle; Mea Culpa
1975 1976
Published Khrushchev's Venture into Quality Improvement
PublishedThat Uninterested Top Management
1977
Middle Adulthood: (1941-1978)
Published A Visit to Complex Systems, Inc.
1980
His mission for the Juran Institute was to “improve the quality of society”
1979
Founded the Juran Institute
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1981
He received the emperor’s award of the Order of the Sacred Treasure, Second Class for the development of Quality in Japan. The Second Class is the highest award that may be given to a non-Japanese
Helped to create the U.S. Malcolm Baldrige National Quality Award
Later Years: (1979-2008)
Published Product Quality - A Prescription for the West
1981
When introducing Dr. Juran at the Annual Quality Congress in 1986, a previous ASQ president compared him to a baseball player that played every position
1984
Published Japanese and Western Quality - a Contrast
The Juran Trilogy® was published and was accepted worldwide as the basis for quality management
1986
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Juran’s Quality Control Handbook, Fourth Edition was published
1988 1988
Awarded membership in the National Academy of Engineering for “pioneering contributions in developing the practice of statistical quality control, and in developing engineering design principles based on statistical concepts”
1990
He traveled internationally until age 86
Later Years: (1979-2008)
Published Strategies for World-Class Quality
1991 1992
Awarded the National Medal of Technology by President George H. W. Bush, for “his lifetime work of providing the key principles and methods by which enterprises manage the quality of their products and processes, enhancing their ability to compete in the global marketplace”
Awarded the European Organization for Quality’s medal, “in recognition of his valuable contributions to quality in Europe”
1993
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Published The Japanese Revolution in Quality Remembrance and Prognosis
Later Years: (1979-2008)
1993
Published Made in USA: A Renaissance in Qualityand published Address to the Business Round Table
Published Our Managers Are As Good As Any in The World
1994
Although he officially retired in 1994, Dr. Juran continued to stay involved with the Juran Institute
Retired at age 90 but continued to give interviews
Began writing his memoirs at age 92
1996
Considered the father of modern day
quality management
Published A History of Managing for Quality
1995
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Received over 40 honorary doctorates, honorary memberships, medals, and plaques
Later Years: (1979-2008)
Author of more than 20 books
Visited Sweden over 30 times
Juran’s Quality Handbook, Fifth Edition was published
1998 2002
Published his memoirs, Architect of Quality at age 97
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2008
Passed away at age 103 after 82 years of marriage. He was survived by Sadie, his four children, nine grandchildren and ten great grandchildren.
2004
PublishedThe Juran Generation
Later Years: (1979-2008)
The Juran Institute’s 25th anniversary also served as Dr. Juran’s 100th birthday party
The University of Minnesota named the “Joseph M. Juran Center for Leadership in Quality Fellowships”
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Noteworthy Quotes by Dr. Juran
"It is most important that top
management be quality-minded. In
the absence of sincere
manifestation of interest at the top, little will happen
below."
“My job of contributing to the welfare of my fellow
man is the great unfinished business.”
“If America does not speed up its efforts to improve quality the Japanese will overtake us in 10
years.” - 1969
“Goal setting has traditionally been based on
past performance. This practice has tended to
perpetuate the sins of the past.”
“All improvement happens project by project and in no
other way.”Thank you & Happy Birthday
Dr. Juran
To learn more about Dr. Juran please just Google him or
contact us.
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