9/10/089/10/08 DTSDTS 11
1 - OSHA Update1 - OSHA Update2 - Computer Workstations2 - Computer Workstations
Our ExperienceOur Experience
3 - Ed Boards3 - Ed Boards
Brett Besser - ErgonomistBrett Besser - ErgonomistSalt Lake Technical Center - OSHASalt Lake Technical Center - OSHA
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OSHA UpdateOSHA Update
9/10/089/10/08 DTSDTS 33
OutreachOutreach e-Toolse-Tools
Stand Alone Best PracticesStand Alone Best Practices Safety and Health Topics Safety and Health Topics
PagesPagesMini-Google SearchesMini-Google Searches
Other ProductsOther ProductsTool Box TalksTool Box TalksFact SheetsFact SheetsTip SheetsTip SheetsSuccess StoriesSuccess Stories
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Others Working on ErgoOthers Working on Ergo American Occupational Health NursesAmerican Occupational Health Nurses Association of Occupational Health ProfAssociation of Occupational Health Prof American Dental AssociationAmerican Dental Association Society for Diagnostic Medical SonographySociety for Diagnostic Medical Sonography American Forest and Paper and Paper and Pulp American Forest and Paper and Paper and Pulp
AssociationAssociation Crane, Hoist, and Monorail AllianceCrane, Hoist, and Monorail Alliance Foundry Association of AmericaFoundry Association of America Independent Electrical ContractorsIndependent Electrical Contractors Precision Metalforming AssociationPrecision Metalforming Association
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E-Tools Review and ModificationE-Tools Review and Modification
Hospital and HealthcareHospital and HealthcarePrimary – Workplace Violence, bloodborne, Primary – Workplace Violence, bloodborne,
Laser Plumes, ErgoLaser Plumes, ErgoAOHP – “Beyond Getting Started”AOHP – “Beyond Getting Started” http://www.aohp.org/About/documents/GSBeyond.pdf
AOHN – “Ergo Resources” AOHN – “Ergo Resources” http://www.ergoresources.org/http://www.ergoresources.org/
SDMS – Developing their own module for SDMS – Developing their own module for Hospital eToolHospital eTool
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E-Tools Review and ModificationE-Tools Review and Modification
HospitalHospital SDMS – “SDMS – “Industry
Standards for the Prevention of Work-Related Musculoskeletal Disorders in Sonography”
Taking their document and turning it into a stand alone module
Clinical Services Radiology Physical Therapy Sonography
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E-Tools Review and ModificationE-Tools Review and Modification
Electrical Contractors – IECElectrical Contractors – IECReview e-Tool in 2007Review e-Tool in 2007
Baggage HandlingBaggage HandlingAlliance Emphasized Employees Helping Alliance Emphasized Employees Helping
ThemselvesThemselvesStretchingStretching
Not Supported by LiteratureNot Supported by Literature Some Support forSome Support for Warm-up Warm-up Currently trying to come to a consensus on this.Currently trying to come to a consensus on this.
9/10/089/10/08 DTSDTS 88
Tool Box Talks, Fact SheetTool Box Talks, Fact Sheet Lifting & Carrying – CHMALifting & Carrying – CHMA
(crane, hoist, monorail)(crane, hoist, monorail)
Employee Guidelines for Safe Employee Guidelines for Safe Carrying and Transporting Carrying and Transporting Loads Loads
Management Guidelines for Management Guidelines for Safe Carrying and Safe Carrying and Transporting Loads Transporting Loads
Hazard Evaluation Checklist Hazard Evaluation Checklist for Lifting, Carrying, Pushing for Lifting, Carrying, Pushing or Pulling or Pulling
Alternates to Manual handling Alternates to Manual handling of Individual Containers of Individual Containers
Computer Issues – NTSPComputer Issues – NTSP Laptop ComputersLaptop Computers
9/10/089/10/08 DTSDTS 99
Tool Box Talks, Fact SheetTool Box Talks, Fact SheetADA - Hand Pain ADA - Hand Pain
Ergo Tips–Hand PainErgo Tips–Hand Pain Forging Industry Assoc Forging Industry Assoc
Reduce the Risk of Back Injuries Tips SheetReduce the Risk of Back Injuries Tips Sheet Precision Metal-Forming Assoc.Precision Metal-Forming Assoc.
PMA Ergonomics ChecklistPMA Ergonomics Checklist PMA Reduce the Risk of Back InjuriesPMA Reduce the Risk of Back Injuries
9/10/089/10/08 DTSDTS 1010
Success StoriesSuccess Stories American Forest & Paper Association (AF&PA) andAmerican Forest & Paper Association (AF&PA) and
Pulp and Paper Safety Association (PPSA)Pulp and Paper Safety Association (PPSA)
Cart to Transport Heavier Items Long Distances (Aug. 2007) Cart to Transport Heavier Items Long Distances (Aug. 2007) Clearing Product Jams (May 2008) Clearing Product Jams (May 2008) Emptying Cutter Scrap Receptacles (May 2008)Emptying Cutter Scrap Receptacles (May 2008) Glue Table for Paper Roll Headers (July 2007) Glue Table for Paper Roll Headers (July 2007) Inserting Spindle into Paper Roll (July 2007) Inserting Spindle into Paper Roll (July 2007) Moving Paper Rolls (May 2008) Moving Paper Rolls (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Operation for Cap Sheets and Corner Post (May 2008) Plastic Strap Spool Assembly (May 2008) Plastic Strap Spool Assembly (May 2008) Replacing Wire Spool on Baler (May 2008) Replacing Wire Spool on Baler (May 2008) Stacking Corrugated Boxes with Corner Stacker (July 2007) Stacking Corrugated Boxes with Corner Stacker (July 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transport and Instillation of Bailing Wire Coil (Aug. 2007) Transporting Cutting Dies with Hand Truck (Oct. 2006) Transporting Cutting Dies with Hand Truck (Oct. 2006)
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Success StoriesSuccess StoriesNTSPNTSP
Asset Distribution FacilityAsset Distribution FacilityDual MonitorsDual MonitorsLaddersLadders
Standard Format – Developed Standard Format – Developed Waiting for Final ApprovalWaiting for Final Approval
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Success StoriesSuccess StoriesStandard FormatStandard Format
Company NameCompany NameIndustryIndustryTaskTask# of Employees# of EmployeesSuccess BriefSuccess Brief
Narrative of the ProblemNarrative of the ProblemNarrative of the SolutionNarrative of the SolutionNarrative of ImpactNarrative of ImpactPictures Pictures
Before and AfterBefore and After
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Success StoriesSuccess Stories
http://www.osha.gov/SLTC/ergonomics/success_stories.html
http://www.osha.gov/dcsp/compliance_assistance/success_stories.html#Success
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Computer WorkstationsComputer Workstations
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Let Me Tell You a StoryLet Me Tell You a Story
Completely Completely new Building new Building in 2004in 2004
Open Open ArchitectureArchitectureCube Cube
FarmFarm
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Our AdvantagesOur Advantages
Desks are Assigned to a PersonDesks are Assigned to a PersonNo Sharing No Sharing
Few People Work Exclusively at the Few People Work Exclusively at the DeskDesk
Already Had Adjustable SeatingAlready Had Adjustable SeatingErgonomist on StaffErgonomist on Staff
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Our DisadvantagesOur DisadvantagesGSA GSA
Provides a Designer Who Has A SupplierProvides a Designer Who Has A SupplierThey come in and Tell you what vendor to They come in and Tell you what vendor to
useuse#1 - Prison Products#1 - Prison Products
Little Chance for Specification – Unless You Little Chance for Specification – Unless You Know What You WantKnow What You Want
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Guiding Principle – You Are All Alike Guiding Principle – You Are All Alike Conformity RulesConformity Rules
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The Way We Really AreThe Way We Really Are
6’5” to 4’10”6’5” to 4’10”30ish to 80ish30ish to 80ishFull Time to Full Time to
10% Computer 10% Computer UsersUsers
Laptop to Multi Laptop to Multi Screen Desk Screen Desk TopTop
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Standard Paradigm Standard Paradigm
Aesthetics over FunctionalityAesthetics over Functionality
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Traditional ApproachTraditional ApproachOffice Designer Is Turned LooseOffice Designer Is Turned LooseProvide a Standard (fixed-height Provide a Standard (fixed-height
Workstation That Looks GreatWorkstation That Looks GreatReceive Complaints or log injuriesReceive Complaints or log injuriesModify with Add-ons (Band-Aids) to make Modify with Add-ons (Band-Aids) to make
furniture useablefurniture useableKeyboard trayKeyboard trayFoot restsFoot rests
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We We Didn’t Didn’t Want Want To Go To Go Down Down That That RoadRoad
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Workstation Guidelines Workstation Guidelines
Computer Workstation e-ToolComputer Workstation e-Tool www.osha.gov/SLTC/etools/
computerworkstations/index.html ANSI-HFES 100-1988ANSI-HFES 100-1988 BSR-HFES 100 - Human Factors Engineering of BSR-HFES 100 - Human Factors Engineering of
Computer Workstations – 03/2002Computer Workstations – 03/2002 Final Release - 10/2007Final Release - 10/2007
Personal ExperiencePersonal Experience
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Workstation Guidelines Workstation Guidelines
Wanted a Workstation to Accommodate Wanted a Workstation to Accommodate These PosturesThese Postures
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What We Wanted What We Wanted Aesthetically PleasingAesthetically Pleasing Adjustable To Fit Staff Adjustable To Fit Staff
No Keyboard TraysNo Keyboard TraysUnstable and Puts Monitor too HighUnstable and Puts Monitor too HighExpensive ($75-$450)Expensive ($75-$450)Good for Multi-User or Current EquipGood for Multi-User or Current Equip
No FootrestsNo FootrestsAnchors and Limits MovementAnchors and Limits Movement
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What We Wanted What We Wanted
Under work surface height 22” to 28”Under work surface height 22” to 28”Monitor so gaze angle is 15 to 20 Monitor so gaze angle is 15 to 20
degrees belowdegrees belowCorner Monitor Placement Proper Body Corner Monitor Placement Proper Body
PosturesPosturesStraight Leading Edge to Limit ReachesStraight Leading Edge to Limit Reaches
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Our ApproachOur ApproachBasic Premise - Feet flat on the floor Basic Premise - Feet flat on the floor Test SitTest Sit
We had 3 Stand-Alone Height Adjustable We had 3 Stand-Alone Height Adjustable DesksDesks
Created 24”, 26”, and 28” Sample Created 24”, 26”, and 28” Sample Asked all to test at different heights Asked all to test at different heights Subtle Counseling on Desirable Parameters - Subtle Counseling on Desirable Parameters - Ordered to Their DesiresOrdered to Their Desires
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Whoa – Wait a MinuteWhoa – Wait a Minute Met With A Little Met With A Little
ResistanceResistance StaffStaff VendorsVendors ManagementManagement
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ResistanceResistanceStaffStaff
Felt Shorter Desk was Felt Shorter Desk was DegradingDegrading
Wanted Maximum Wanted Maximum StorageStorageLower = LessLower = Less
Dual Duty – Dual Duty – Reading/Writing and Reading/Writing and ComputerComputer
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ResistanceResistance
Manufacture Resisted LoweringManufacture Resisted Lowering Also Had Installation CrewAlso Had Installation Crew
More Time and OversightMore Time and Oversight Custom Ordering of EquipmentCustom Ordering of Equipment
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ResistanceResistance
Vendor Convinced Vendor Convinced Management that Management that Rounded was more Rounded was more Feng ShuiFeng Shui
They Had These They Had These Pieces in StockPieces in Stock
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ResistanceResistanceManagementManagement
Management Wanted the Management Wanted the Look of Rounded CornersLook of Rounded Corners
Afraid of the Hodge-Afraid of the Hodge-Podge LookPodge Look
Minimize the hassle of Minimize the hassle of special orders.special orders.There would be Continued There would be Continued
special order as employees special order as employees moved.moved.
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Address the Resistance – We Split Address the Resistance – We Split the Baby the Baby
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Score 1 For FunctionScore 1 For FunctionSplit the Split the
Work TopWork TopComputer Computer
AreaAreaPaper Work Paper Work
AreaAreaStorage Storage
AreaArea
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Created a Keyboard CornerCreated a Keyboard Corner24” Floor to 24” Floor to
Bottom of Bottom of table – table – LowestLowest
Still Still Maintained Maintained StorageStorage
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7 Separate Work Configurations7 Separate Work Configurations
24” Lowest 24” Lowest - 4’10” to 5”6”- 4’10” to 5”6” 23%23% 25”25” - 4’10” to 5”6” - 4’10” to 5”6” 6%6% 26” 26” - 5’4” to 6’- 5’4” to 6’ 4%4% 27”27” - 5’4” to 6’ - 5’4” to 6’ 2%2% 28” 28” - 5’6” to 6” 2”- 5’6” to 6” 2” 4%4% 30”- Std 30”- Std - - 5”10” to 6’4”5”10” to 6’4” 63%63% 31” - 31” - - 6’2” to 6’7”- 6’2” to 6’7” 2%2%
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ConfigurationsConfigurations
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Score 1 for AestheticsScore 1 for AestheticsWent on Went on
Vacation and Vacation and the Vendors the Vendors took Overtook Over
Scramble to Scramble to AccommodateAccommodate Removed Chair Removed Chair
ArmsArms Turned Arms Turned Arms
AroundAround Lowered Arms to Lowered Arms to
Be Same as Desk Be Same as Desk HeightHeight
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What We AccomplishedWhat We Accomplished100% Satisfaction – Especially Shorter100% Satisfaction – Especially Shorter
Reduced Neck FatigueReduced Neck Fatigue Reduced Wrist and Forearm PainReduced Wrist and Forearm Pain Reduced Pain In LegsReduced Pain In Legs
Fine Tune the Desk Heights and Chairs Fine Tune the Desk Heights and Chairs on an Ongoing Basison an Ongoing Basis..
Have Lowered 10 More Since Initial SetupHave Lowered 10 More Since Initial Setup
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OSHA e-Tools and Topics OSHA e-Tools and Topics PagesPages
You Are The AnswerYou Are The Answer
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OSHA Electronic Products OSHA Electronic Products
e-Tools & Topics PagesHelp Workers Help Themselves
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What Are TheyWhat Are They (www.osha.gov)(www.osha.gov)
eToolseTools are "stand-alone," interactive, are "stand-alone," interactive, Web-based training tools on occupational Web-based training tools on occupational safety and health topics. They are highly safety and health topics. They are highly illustrated and utilize graphical illustrated and utilize graphical menus…....menus…....
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What Are TheyWhat Are They
The The OSHA Safety and Health TopicsOSHA Safety and Health Topics website has assembled a wide variety of website has assembled a wide variety of information on more than 150 topics to information on more than 150 topics to provide users relevant reference materials provide users relevant reference materials including standards, directives, training including standards, directives, training materials, etc. materials, etc.
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Living Living DocumentDocument
We Need Your We Need Your HelpHelp
Option #1Option #1
General General Readership Readership InputInput
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Living Living DocumentDocument
IF YOU HAVE IF YOU HAVE TECHNICAL TECHNICAL QUESTIONS ON QUESTIONS ON USE OF THE USE OF THE OSHA WEB SITEOSHA WEB SITE Electronic Mail Electronic Mail
FormForm Website Error Website Error
ReportReport
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Option #2Option #2
Editorial BoardsEditorial Boards
Living Living DocumentDocument
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Ed BoardsEd Boards
Federal Federal Employee as Employee as EditorEditor
Anyone With Anyone With Interest and Interest and Knowledge as Knowledge as a Board a Board MemberMember
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Thank YouThank YouBrett BesserBrett Besser
Salt Lake Technical CenterSalt Lake Technical Center 8660 South Sandy Parkway8660 South Sandy Parkway Salt Lake City, UT 84070Salt Lake City, UT 84070 801-233-4911801-233-4911 [email protected]@dol.gov