Download - © Aastra Telecom Schweiz AG Aastra Communication Server Aastra 400 Basics and feature concept
© Aastra Telecom Schweiz AG
Aastra Communication Server Aastra 400 Basics and feature concept
Aastra 400 slide 2© Aastra Telecom Schweiz AG
Aastra 400 – a complete solution
OIP basedBluStar
Aastra 415
SIP phones 6700iDECT Phones 600d Aastra 2380ip
Aastra Mobile ClientsOperatorsSystemphones 5300/5300ip
Communication Servers
Unified Communication & CTI
Terminals and clients
Man
agem
ento
ols
AM
S,
Web
Adm
in,
Aas
tra
Pla
n
OfficeSuite
Alarmering
Applications and services
Process & Building Control
Hospitality Healthcare Call Center
Aastra 430 Aastra 470
04/22/23
Aastra 400 slide 3© Aastra Telecom Schweiz AG
Aastra 400 – Terminals Portfolio
Analogue Phones
6710a 6730a
Full system feature supportDHSG Support on 5370/53802 X LAN w/VLAN supportHiQ-audio using g.722PoE
SIP and TDM DECTBT Support on 620/630
Extended integration using AMC and AMC Controller
Operator Console using fixed terminal Aastra 5380 w/M535Aastra 1560IP or Aastra 1560 in combination with systemphone
Extended system features on Aastra 6700 seriesGb support on 6735/6737/6739HiQ-audio using g.722PoE
Analogue phones designed for use in hotels and healthcare
Aastra 400 slide 4© Aastra Telecom Schweiz AG
Aastra 400 – Operator Consoles
Medium
Small
Large / Multisite
5380/5380ip OC5380/5380ip OC
Aastra 1560 + 5300 or 600dAastra 1560
+ 5300 or 600d
Aastra 1560ipAastra 1560ip
Common and flexible solutions for all Aastra 400
Communication Servers
Common and flexible solutions for all Aastra 400
Communication Servers
Aastra 1560, a modern and performing application
for Windows OS
Aastra 1560, a modern and performing application
for Windows OS
March 2012 Aastra 400 Release 2.0 Presentation
Aastra 400 slide 5© Aastra Telecom Schweiz AG
System Base ,SB4+ or SB8DSI port (System Bases are connected to this port)DSP ResourcesDECT Terminals
No licenses needed
Aastra 400 Mobility, DECT
DSI interface AD2 protocol
Aastra 400 slide 6© Aastra Telecom Schweiz AG
System Base, RFP XXAastra SIP extentionsVoIP Resources if neededDECT Terminals
SIP DECT licences on OMM if needed
• Voice codecs (g.729/TLS)
Alarming (Supported on 3.0)
Aastra 400 Mobility, SIP DECT
SIP
Aastra 400 slide 7© Aastra Telecom Schweiz AG
Aastra 600d Family
GoalDECT terminals family for all Aastra platforms 3 different models Robust model for industry and nursing Color display for higher comfort levels Operation "GSM like" DECT / GAP / CAP - Support Bluetooth on Aastra 620d and 630d
Aastra 610d
Aastra 620d
Aastra 630d
Aastra 400 slide 8© Aastra Telecom Schweiz AG
Aastra SIP-DECT Solution
Implementing the new generation of the DECT standard, CAT-iq• Enabling handsets with CD level audio
New range of base stations, supporting• CAT-iq, GBit Ethernet, interface for USB devices
Combo base station DECT CAT-iq and Wi-Fi (IEEE 802.11a,b,g,n)• No external antennas. Ideal Hotel solution
New CAT-iq DECT handset with Wideband audio codec (G.722)• Superior audio quality!
Aastra SIP-DECT 3.0Adds the comfort of mobility to VoIP
Family of DECT cordless handsets• 610d: Low End Office version with basic features• 620d: Business version with TFT colour display and Bluetooth headset
interface• 630d: Industrial / Care, Alerting functions, Protection Class IP 65• 650c: Business version, wideband audio, TFT colour, Bluetooth
610d 630d620d
Aastra SIP-DECT with Aastra 400
650c
March 2012 Aastra 400 Release 2.0 Presentation
Aastra 400 slide 9© Aastra Telecom Schweiz AG
Mobile Phone extention lic.
Can be used as a single terminal or in combination with others in One Number
Aastra 400 Mobility, GSM/Mobile Exctention
GSM Network
User 201
User 202
Aastra 400 slide 10© Aastra Telecom Schweiz AG
AMC Extention (Aastra 400)AMC+ Client (Mobilephone)AMC+ PlusPack (Features)
AMC Controller (HW/VM)
Aastra 400 Mobility, AMC Controller and AMC+
3G
User 201
User 202
DMZLAN
WAN
GSM Network
User 203
Aastra 400 slide 11© Aastra Telecom Schweiz AG
Complexity matrix of the AMCC
April 22, 2023
Aastra 400 slide 12© Aastra Telecom Schweiz AG
Mobile Phone Integration
PBX
Deskphone: 354Mobile users355356357358 …
AMC 3 Client: 356
Deskphone: 353
Mobile Network
AMC 3 Client: 358
Internet
AMC 3 Client: 357
Wi-Fi AP
Trunk
AMC Controller
Company Network
e.g. Homeoffice, Cafe etc.
PSTN
AMC 3 Client: 355
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 13© Aastra Telecom Schweiz AG
SIP IP TelephonyScenario with AMC Controller
Mobile Phone A
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 14© Aastra Telecom Schweiz AG
AMC 3 Client Ext5
PSTN
GSM Integration
Mobile Network
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 15© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Call from GSMCall through
1
23
4
AMC 3 Client Ext5
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 16© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Call to GSM(Static Roaming)
AMC 3 Client Ext5
1
23
4
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 17© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Packet Data Channel
AMC 3 Client Ext5
Data Channel
1
2
4
5
3Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 18© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
HTTPS Callback
AMC 3 Client Ext5
Callback request
1
2 4
53
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 19© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
WLAN Call
3
1
2
4
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 20© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
WLAN Call from remote office/internet
3
4
AMC 3 Client Ext4
AP
1
2
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 21© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Handover
Handover Request
Handover Call
AMC 3 Client Ext4
AP
1
2
3
4
6
7
5
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 22© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
Handover Android
IMS Handover Call
3
4
6
5
Mobile Network
AMC 3 Client Ext4
AP
1
2
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 23© Aastra Telecom Schweiz AG
AP
Ext1
Ext2
AMC 3 Client Ext3
Ext3Ext4Ext5…
AMC Controller
PSTNGW
PBX
SIM - Switch
Roaming Network
roaming network SIM card activated
Home Network
1
2
4
3
AMC 3 Client Ext5
Mobile Network
April 22, 2023 AMC 3 Solution Training
Aastra 400 slide 24© Aastra Telecom Schweiz AG
Aastra 2380IP
Aastra 2380ip is a softphone and works without OIP server directly with the PBX. Handling of the new softphone is like the user interface of Aastra 5380.
License necessary
Trial license (60 days) available
Aastra 400 slide 25© Aastra Telecom Schweiz AG
BluStar 8000i Desktop Media Phone- Executive voice and video device- Always ready - Embedded conferencing capabilities- Optimized hardware to guarantee excellent HD voice and video quality for enterprise communication needs
BluStar for PC- Provides the user with collaborative features directly from the desktop – voice, video and Instant Messaging- Easy access from a single interface- In the office or remotely outside the corporate network- Integrated with groupware environment
BluStar for iPad/iPhone- On the fly peer-to-peer video communication - Enabling natural communicaton for mobile users
Consistent User Experience, Simplicity, Based on Open Standards, HD Quality,Easy to Use, Smart Deployment and Management, Integrated or Independent Solution
BluStar Takes BusinessCommunications to a New Level
Aastra BluStar Ecosystem – Internal Info Package - April 2012
Aastra 400 slide 26© Aastra Telecom Schweiz AG
Aastra 400 Networking
Transparent network (AIN)
• 40 Locations
• System capacity increase to 600 users
• Full feature support
• Centralized config and maintained
• Centralized resources, trunks, operators
• Cost saving
Private SIP-network 100 locations
04/22/23Aastra 400 Business Communication Solution
for SME
Hovedkontor
Hjemmekontor
Lager
Mobil bruker
Internt nettverk
© Aastra Telecom Schweiz AG
Aastra Communication Server Aastra 400Announcement Service and Voice Mail
Aastra 400 slide 28© Aastra Telecom Schweiz AG
Announcement
Aastra 400 provides welcome messages via a flexible file system
• 50 files on Aastra 470
• 20 files on Aastar 415/430
20 different sequences General music on hold
General music on hold
11
22 3
3
44
DoctorsDoctors
Aastra 400 slide 29© Aastra Telecom Schweiz AG
Overview Embedded Voice Mail & Auto Attendant
Aastra 415 Aastra 430
Aastra470
Aastra 470-AIN
HW required
Basic Voice Mail:Recording time
20min G.711
20min G.711
+ Auto Attendant Licence
Enterprise Voice Mail Recording time 200minG.711
400min G.729
600min G.711
per node SM-DSP 01/02SM-DSPX1SM-DSPX2
Audio channels for Voice Mail (on board)
2/4 8 per node
+N additional audio channels for VM or AA >2 Licence
per node DSP(appropriate)
Max. Audio channels for Voice Mail 12 16 per node DSP(appropriate)
Max. audio channels for auto attendant channels
12 46 per node
+ Auto Attendant Licence
Aastra 400 slide 30© Aastra Telecom Schweiz AG
Voice Mail with Auto Attendant
Auto attendant is a feature which allows to execute predefined actions while a voice mail greeting is playing
The actions are executed either by the user, dialling DTMF digits (DTMF actions) or by the system itself (supervision actions) upon occurrence of different events like e.g. the end of a greeting
All mailboxes have this possibility
Aastra 400 slide 31© Aastra Telecom Schweiz AG
Enterprice Voice Mail value AddOns
Basic Call Recording
Spoken Presence via *# commands
Voice guide for administartion of the usermailboxes
Extention will be back at: 12:45
absent
Aastra 400 slide 32© Aastra Telecom Schweiz AG
Aastra 400 R2.0 Hospitality package
Targets:• Address hotels, care homes, residences
• Tailored solutions for establishments from 3 to 600 rooms
• Efficient workflow for the property manager and employees
• Best service to guest
Aastra 400 offer:• Front desk solutions
>3 solutions matching customer expectations
• Specific Hospitality features:>Features for property management>Features for guests
• Integration of Aastra terminals
March 2012 Aastra 400 Release 2.0 Presentation
Aastra 400 slide 33© Aastra Telecom Schweiz AG
Different front office solutions
Aastra 400 Release 2.0 Presentation
Number of rooms
Fea
ture
s
March 2012
3 scalable solutions that can be combined
600
Aastra 400 slide 34© Aastra Telecom Schweiz AG
Aastra 400 Hospitality Manager
Embedded web application for receptionists and hospitality staff
Easy-to-use by state-of-the-art graphical user interface
Excellent overview of room and guest information
Requires no installation and runs on several platforms
Up to five simultaneous users
Available via software license
Aastra 400 Release 2.0 PresentationMarch 2012
Aastra 400 slide 35© Aastra Telecom Schweiz AG
Aastra 400 Hospitality Manager
Room management• Excellent status overview
• Room occupancy, cleaning status
• Message Waiting Indicator
• Status of room telephone
• List of active and unanswered wake-up calls
• Edition of maintenance codes and display/printout of maintenance lists
Property Management:• Support of customizable phone bills
• Access to wake up call and telephone bill archives
Aastra 400 Release 2.0 PresentationMarch 2012
Aastra 400 slide 36© Aastra Telecom Schweiz AG
FIAS (Fidelio) interface
FIAS is the market standard to connect separate Property Management Systems to a communication server.Certified for FIAS complianceMany PMS solutions already in Aastra’s partner programSupported features:
• Check-in / check-out
• Room to room permission
• Trunk access permission (3 levels)
• Call logging by call
• Minibar codes
• Message waiting
• Room cleaning states (customizable)
Aastra 400 Release 2.0 PresentationMarch 2012