Program DevelopmentStep One: Education

• Training EAP staff – DV definition and data collection– Danger assessment and safety plan– Intervention

• Individual / Organizational:– Crisis response– Manager consultation– Safe worksite assurance

Training EAP StaffDefinition, Assessment, Planning

http://www.dangerassessment.org

Step One: Education, con’t.

• Training KP Managers– “Essentials for Managers” online

• Important workplace issue• Facts and resources• Manager role

– Developed by Multi-disciplinary Team• Learning and development• Family Violence Prevention Program• Multi-media / communications• Human Resources & Legal

Training KP ManagersEssentials Online

DV Impacts Workplace Safety and Productivity

“Liz Claiborne, Kaiser Permanente,

State Farm Insurance and Verizon Wireless are among the companies

that have instituted domestic violence policies.…[and] believe

they have saved both lives and money.”

Program Development Step Two: Partnership

• Creating a supportive workplace – Establish DV Prevention Task Force

• Create multi-disciplinary team– Develop resource materials

• Identify critical information– Employee outreach

• Distribute information• Attend Health & Safety Fairs

– Promote education• Provide Lunch & Learn talks on healthy

relationships, communication, stress management, conflict resolution

Employee OutreachSilentWitness Display

KP physicians and employees share stories of courage, survival and hope.

SilentWitness Stories

www.kp.org/domesticviolence

Program Development Step Three: Prevention

• Organizational outreach – Employee awareness campaign– Employer promotion

• Employee awareness posters• High-impact light box displays• Internal communications article• Resource materials

2008 Domestic Violence Awareness Campaign for

Kaiser Permanente Employees

Responding to DV at the Workplace

Education, Partnership, Prevention

Crisis Response, Manager Consultations,

Safe Worksite Assurance

Case Management

Internal Partnerships

Human Resources

Management

Security Union

Threat Management

Team

DV Task Force

Leadership

EAP

External Partnerships

Local DV resources• Shelters/ transitional

housing• Counseling • Legal services• DV advocacy programs• Prevention activities

DV ResourcesEvent Participation

Task Force ParticipationTrainings

Kaiser PermanenteEvent Participation

Board Membership Volunteer

Policies Supporting DV Prevention and Intervention

Internal:• Kaiser Permanente’s Zero Tolerance for Violence in

the Workplace• Threat Management Team

External:• California AB 2357

AB 2357: Victims of DV

EAP Internal Referral Network

Task Force

Union

Self Coworker

Human Resources

Security

Manager

EAP

Roles for EAP in DV Prevention

Education, Partnership, Prevention

Crisis Response, Manager Consultations,

Safe Worksite Assurance

Case Management

Role of EAP: Crisis Response

• Danger assessment– Do you have a safe place to go today?

• Safety planning– What can you do to be safer at home, at work?– What about your children?

• Resource information – Emergency shelter– Community DV advocacy services– Making a police report– Restraining orders

• Other resources: health care, faith community, family and friends, on-line information

Role of EAP: Crisis Response

Community Resources• 24-hour crisis line• Emergency housing• Transitional housing• Counseling• DV advocacy programs

– Diversity and ethnicity • Legal services• Prevention activities

Role of EAP: Manager Consultation

• Re-establishing workplace tone.– Addressing co-workers concerns– Avoiding rumors– Managing boundaries – Information about process of change

• Knowledgeable about AB 2357 and other policies/protocols.

• Coordination with security.• Coordination with HR, if warranted.• Resources if employee does not want

EAP services.

Role of EAP: Safe Worksite Assurance

• Threat Management Team• Security• HR• Management

Roles for EAP in DV Prevention

Education, Partnership, Prevention

Crisis Response, Manager Consultations,

Safe Worksite Assurance

Case Management

Role of EAP: Case Manager

• Ensure connection with resources.• Case manager not therapist

• Ongoing danger assessment.• Follow-up .

• Employee • Management• Security• Treatment providers• HR

• Assist with “return to work.”

For Your Reference

• “The Impact of Intimate Partner Violence on Employee Health and Productivity” Issue Brief, 2001;1(3) National Business Group on Health http://www.businessgrouphealth.org/pdfs/issue

brief_cphsviolence.pdf

• “Intimate Partner Violence: It’s a Workplace Issue” 2005, NIOSH/CDC study, Spokane County, Washington

• “Costs of Intimate Partner Violence Against Women in the United States” 2003, Centers for Disease Control

• “Family and Friends’ Guide to Domestic Violence” Elaine Weiss, 2003, Volcano Press, Inc.• National DV Hotline (800) 787-3224 www.ndvh.org