dow chemical achieves higher quality with less effort through automation

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The Dow Chemical Company Successes and Challenges of Test Automation at Dow Chemical 2015 Worksoft Customer Conference

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Page 1: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

The Dow Chemical Company

Successes and Challenges of Test Automation at Dow Chemical

2015 Worksoft Customer Conference

Page 2: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

The Dow Story

Test Automation at Dow

Success and Challenges

Next Steps

Agenda

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Page 3: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

The Dow Chemical Company

The Dow StoryInnovating to Solve World Challenges

Page 4: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

By 2030,

the world’s population will reach

8.3 billion4

Page 5: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

The world will need…

50% more food5

Page 6: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

45% more energy

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Page 7: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

30% more water

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Page 8: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

About Dow

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Page 9: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Dow Solutions… Live in the products we touch and use every day

From farm to table• Dow solutions are helping to create sustainable food systems that help feed a growing population, in the field, in the

food processing phase and on supermarket shelves.

In clean and safe drinking water• Dow is bringing in-home water purification to consumers in water-scarce regions.

In the next generation of revolutionary technology• Electronics manufacturers are adopting Organic Light Emitting Diode (OLED) technology as the leading solution in

displays in television sets to deliver more vibrant and crisp color pictures.

In advancing positive change for tomorrow• Dow is helping create solutions for the world’s big challenges in the areas of energy, climate change, water, food,

housing and health.

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Page 10: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

> DOW CORNING CORPORATION

> EQUATE PETROCHEMICAL COMPANY K.S.C.

> THE KUWAIT OLEFINS COMPANY K.S.C

> MAP TA PHUT OLEFINS COMPANY LIMITED

> MEGLOBAL

> SADARA CHEMICAL COMPANY

> THE SCG-DOW GROUP

> UNIVATION TECHNOLOGIES, LLC

Principal Joint Ventures

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Page 11: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Test Automation at Dow

Worksoft adopted as Test Automation solution in 2011

600+ Test Scenarios automated to date Business processes covered include Order-to-Cash, Procurement,

finance

80% of Regression Testing executed via automation Weekly Production changes

SAP Patch Upgrade projects

Health checks for non production environments

Testing for Major Releases

Miscellaneous use such as Bulk Test data creation

Automation Team consist of 12 offshore Resources 1 Lead Test Engineer

8 Automation Engineers

2 Functional SMEs

1 Worksoft/ALM Admin

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Page 12: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Objectives of Test Automation

Reduce effort and cost associated with manual testing Faster Test Cycles

Reduce number of designated manual testers

Improve overall reliability of Dow Production Systems Reduce Defects found in production

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Page 13: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Shared PT

Dow + Tenants• Fully integrated

Dow• Production

• Fully integrated

Transports

Shared Dev • Dow + Tenants

Tenant A• Production

• Fully Integrated

Tenant B• Production

• Fully Integrated

Shared Staging

Dow + Tenant Fully integrated

Development Product Test Staging (UAT) Production

SAP Landscape

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Page 14: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

HP ALM for Test Management

Worksoft Certify® for Test Automation

HP ALM

Test Management

Test Plan and Lab

Defects Management

Reporting & Dashboard

Worksoft

Certify®

Test Automation

Generation

Execution

Result Generation

and Verification

Testing Tools

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Page 15: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Certify Database (SQL Server)

Certify Impact

Certify License Server

Network

Client Machines (RDP Clients)15

Page 16: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Identification – Automation Team works with the Functional Areas to identify candidate test scenarios for automation

Manual Walkthrough – Functional SME gives manual walk through of test scenario to automation team and provides test data

Automation – Automation Team automates test scenarios and tests completed automation scripts

Review – Functional SME reviews execution reports after automation is completed and also after execution for IBW or Project Regression Testing

Automation Process

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Page 17: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

80% of Regression Testing executed via automation

Saving Dow ~ 8,000 hrs in 2014!

Increased speed and completion percentage of test execution

activities: 50% faster testing cycles with automation

Improved overall reliability of production due to

Regression execution supported by Certify impact risk analysis

Approximately 25% fewer production defects

Functional teams new able to focus on critical execution

Easy to use and learn

Help cushion the effect of resource turnover

Ability to create reusable components

Use of Certify Impact for risk analysis

Different options on execution reports

Top Management support

Benefits and Successes of Test Automation

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Page 18: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Gaining the Trust of the Business and Functional Teams on

effectiveness of Automated Testing

Reducing Execution Time of Automation

Proactively incorporate business process changes

Building more efficient automation (structure and recovery)

Improving Development Process for Automation

Implement Certify Capture

Expanding Testing to Include Complex Data Validation

Such as pricing calculations

Major Challenges

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Page 19: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Next Steps

Expand automated test coverage to non-SAP applications

Extend automation into new functionality testing

Reduce testing execution window and eliminate co-located testing

Introduce Certify Capture to reduce development time for

automation

Implement “Lights-Out Testing”

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Page 20: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

Questions?

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Page 21: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

ThankYou

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Page 22: Dow Chemical Achieves Higher Quality with Less Effort Through Automation

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