douglas bellamy resume 2013 april

B. Douglas Bellamy

Suite 11B, 338 Taylor Way West Vancouver, BC, V7T 2Y1

(778) 867-6567 [email protected]

EXPERIENCE & SKILLS OVERVIEW

5 ½ years of senior managerial experience in the financial sector leading IT departments ranging in size from 7 to 35 technical, administrative and supervisory staff.

15 years IT services in the SMB sector: project management, infrastructure, databases, and software development. Owner of a software development company with a worldwide customer base.

IT INFRASTRUCTURE:

ᵒ Rack mount systems: HP and Dell servers

ᵒ Enclosures: HP blade servers ᵒ SAN's: HP and Dell (pooled) ᵒ Routers: Cisco, Vyatta ᵒ Managed switches: Cisco, Dell

ᵒ Rack APC UPS systems ᵒ Tier 1 Data Centres (INTERAC certified) ᵒ HSM transaction encryption devices ᵒ WAN: Fiber, T1, T3, DSL, public cable

modem. LAN: TCP/IP on Ethernet 10, 100, 1000. Wireless A/B/G/N

ENTERPRISE OPERATING SYSTEMS, APPLICATIONS, AND APPLIANCES

ᵒ VMware ESX 4.x tools: vCenter Server & VMware Standard.

ᵒ Various VMware tools: player, workstation, converter, vSphere client.

ᵒ Clustered hosts in HA configurations with virtualized routing and sub-netting, iSCSI datastores, iSCSI traffic isolation.

ᵒ Microsoft: Server 2000/03/08 R2, Exchange 2000/07/10, SQL server 2003/8, SharePoint, Terminal Server, AD management. RIM: BES server.

ᵒ SANS: Dell EqualLogic, HP LeftHand.

ᵒ Symantec Backup Exec, Trend Micro (Virus/anti-spam, web filtering, device scanning).

ᵒ VPN: Cisco VPN client, OpenVPN, IPsec. ᵒ Alerts/Monitoring/Intrusion detection:

Zabbix, Prelude SIEM, AlienVault OSSIM. ᵒ Other systems: Ubuntu 12.04 LTS / 12.10,

OSX 10.8 Server, Vyatta (routing), Bazaar (source code control), Track-It (Help desk/Work order generation), Visual Intercept (Code development), Redmine – integrated issue and project management application.

CORE IT FUNCTIONAL PROCESSES

ᵒ Project management for IT infrastructure/application rollouts.

ᵒ Code development/deployment: Business Analysis, Development, SIT, QA and UAT environments.

ᵒ Help desk and on-call operations, tier 1, 2, 3 support for IT functions.

ᵒ Infrastructure architecture design, fault tolerant capable or seamless fail over at each physical or logical point.

ᵒ Infrastructure/Operation of: banking system production environments including production databases, reporting, external transaction gateways to switch providers, data mining and financial analysis systems (SQL) and off site disaster recovery systems.

DESIGN / PROMOTION OF PRODUCTS AND SERVICES

ᵒ Marketing strategies/campaigns, application design, user interface design, code development, product distribution and support.

ᵒ “Managed Services” program (SaaS and PaaS), promotion to current and prospective customers.

B. Douglas Bellamy

Suite 11B, 338 Taylor Way West Vancouver, BC, V7T 2Y1

(778) 867-6567 [email protected]

COMPANY / DEPARTMENT ADMINISTRATION, BUDGETING AND HR

ᵒ Regulatory administration, audit compliance, signing officer.

ᵒ Customer and client management. ᵒ Management of 3rd party suppliers: Telco,

transaction switching, subcontractors.

ᵒ Organizational / departmental capital and operational budgeting, cash flow, pro forma statements, financing and project financing.

ᵒ Staff hiring, performance reviews, training, salary and bonus programs

MANAGEMENT / PRODUCTIVITY TOOLS

ᵒ Microsoft Excel, Access (SQL), Word, Visio, Project, Power Point, SharePoint. ᵒ Linux Ubuntu – Unity desktop, LibreOffice productivity suite.

CAREER OBJECTIVES

Work with strategic planning initiatives and goals, pursuing their successful implementation in the overall corporate and IT setting.

Successful management of projects and organizational objectives requiring the buy in of stakeholders to a change management process that produces the desired results.

Utilize my strong communication skills to establish and represent the organization effectively at all levels, internally and externally.

Use trust and integrity to build synergistic teams around projects and processes to produce measurable and exemplary results.

PROFILE HIGHLIGHTS

Strong interpersonal skills provide the ability to work comfortably and communicate appropriately with senior executives, managers, highly skilled technology professionals and non IT based staff.

Ability to consistently lead groups of IT professionals in a department or cross department setting using synergistic team based approaches.

Strong writing and reporting skills used to provide effective project plans and status reports.

Ability to thoroughly research topics and provide implementation plans that fit within organizational goals and objectives.

Professional accounting and finance training has provided the skill sets to work effectively with budgets, create and utilize cash flow analysis and utilize financial and management reporting techniques.

Hands on experience at the technical level for end user devices, server hardware, network configurations, troubleshooting / repair and tier three support for mission critical data centre production and operations.

EXPERIENCE

GROUNDWORKS IT HTTP://GROUNDWORKSIT.CA/

June 2012 to Present

WHAT: IT consulting and a services tech start-up company based in British Columbia, Canada. Provides affordable enterprise level consulting services and through IT Services division providing a mix of open source and commercial based solutions for Credit Unions in North America.

ROLES: Founder and General Manager, governance development and oversight, business development, CIO consulting, infrastructure development, project management, client management, change management.

AREAS OF RESPONSIBILITY:

ᵒ Development of initial vision statement, business plan and blueprint for the organization.

ᵒ Development and maintenance of initial web site to promote the company.

ᵒ Promotion of the concept to select resources and industry figures.

ᵒ Procurement of hardware infrastructure for prototype secure private cloud platform.

ᵒ Development of proof of concept systems for private cloud SaaS, and MaaS based systems.

ᵒ Integration of local site architectures and systems into service offering.

ᵒ Development of budgets, cash flow projections.

ᵒ Development of service model, service contracts, SLA’s and employment contracts.

TECHNOLOGIES UTILIZED FOR POC / PROTYPE SYSTEMS:

ᵒ Open source applications where feasible. ᵒ Ubuntu Linux distribution: Server 12.04 LTS

& Server 12.10. ᵒ OpenStack Folsum Release:

◦ Rabbit, Nova, Cinder, Glance, Keystone, Quantum, Nova-compute, KVM, Nova-api, Open-vSwitch

ᵒ Ubuntu Orchestra – deployment on bare metal (MaaS) and Juju, service orchestration for the cloud.

ᵒ Cisco routing and switching. ᵒ Netgear – NAS/SAN data traffic segregation. ᵒ Synology iSCSI NAS data storage and VM

image platform. ᵒ ASUS server processing platform: dual Xeon

procs, 128 GB Memory, SSD boot devices.

ᵒ Linux Mail Server: Postfix, Dovecot, Spamassassin.

ᵒ LAMP Web Server: Apache, MySQL,PHP5, Squid, Dansguardian.

ᵒ File/Print: SFTP, NFS,CUPS, OpenSSH, Samba.

ᵒ Authentication: Secure LDAP, Kerberos. ᵒ Monitoring and remote access: OpenVPN,

FreeNX, OSSIM (Alien Vault), Zabbix, Redmine, VNC

ᵒ Network: DNS, Bind, DHCP,NTP ᵒ Client desktop platforms:

◦ OSX 10.8 (server) / iOS

◦ Windows 7 / 8

◦ Ubuntu Desktop 12.04 / 12.10.

EXPERIENCE

CUTASC (CU TECHNICAL AND ADMINISTRATIVE SERVICES CORP) HTTP://WWW.CUTASC.COM/

January 2010 to May 2012 Campbell River, Vancouver, Prince Rupert BC

CLIENTS: Bridgewater Bank, Northern Savings Credit Union, Sunshine Coast Credit Union, Cumberland and District CU, Community Savings CU and a number of other financial sector clients in British Columbia and Alberta.

ROLES: Senior Manager, IT Services. Redefine IT Services for CUTASC, reorganize IT Services in order to provide a managed service model to the client base. Work closely with Marketing and Sales resources to identify target markets and provide internal infrastructures to deliver products and services. Report to the CEO, CUTASC.


ᵒ Banking systems: primary data centre and secondary warm DRP centre, operation of production systems hosted at 3rd party sites

ᵒ Provisioning and management of development, QA and UAT environments for development group, BA group and clients

ᵒ Back office infrastructure and application suites for clients and internal operations

ᵒ Help Desk functions for clients: specialized banking system support and standard desktop and technology infrastructure support to the client base

ᵒ IT procurement and estimation services for clients

ᵒ Annual IT capital budgeting for CUTASC and NSCU

ᵒ 3rd party vendor management ᵒ Oversight of technical system architectures

for WAN’s, LAN’s, subnets, routing, switching, design of physical platforms including processing servers, SAN and NAS devices. Also for host level hypervisors, guest level VM’s, server OS’s, and various VM and Linux appliances and platforms, Active Directory and security policies.

ᵒ Oversight of comprehensive monitoring, alert and intrusion detections systems utilizing Zabbix and Prelude.

ᵒ Oversight of provisions for banking system environments including production, reporting, recovery, gateway servers and DR systems

TECHNOLOGIES UTILIZED:

ᵒ VMware 4.X, VMware Standard, VMware vCenter Server, VMware tools (various).

ᵒ MS Server through 2008R2, MS Exchange through to 2010, MS SQL Enterprise through to 2008R2, MS SharePoint

ᵒ Linux distributions (Vyatta for routing, Ubuntu as a platform)

ᵒ Dell and HP rack and blade enclosure technologies

ᵒ Dell and HP SAN technologies ᵒ Dell and CISCO switching ᵒ OpenVPN, MS Office productivity tools ᵒ Open Solutions Banking system

environments ᵒ Backup Exec, Acronis, Trend Micro and

other miscellaneous enterprise tools. ᵒ Zabbix/Prelude/AlienVault alert, intrusion

detection and monitoring.

MAJOR PROJECTS AND INITIATIVES:

ᵒ Enterprise end to end upgrade of all server platforms for Northern Savings Credit Union and CUTAS from a 32bit software and hardware computing environment to a fully virtualized 64 bit based processing and SAN based architecture: Initial conception, planning, budgeting, project planning, procurement, project management and roll out.

ᵒ Transition planning for transfer of current Data Centre operations to Tier 2+ Data Centers.

ᵒ Ongoing production releases to multiple client banking system production environments.

ᵒ Development of CUTASC’s managed service model in close cooperation with the VP Sales, acquisition of initial client site remediation project leading to a full managed service package including all tier one through tier three support, management of all on site server and applications systems, WAN and LANS for a significant BC financial institution with multiple branch locations.

RED PILLAR SOFTWARE LTD.

February 2006 to 2010

North Vancouver, BC

CLIENTS (PARTIAL): Sylvan Vale Reforestation Nursery, McGarvey Law Offices, BC Shellfish Growers Association. On behalf of Tsunami IT Services: Autogas Propane Ltd., BC Trucking Association, UBC Pension Administration, UBC BioImaging Facility, UBC Health, Safety & Environment, and Associated Lock & Supply.

ROLES: Owner, IT Consultant, developer, project management, client management, business development, change management, supply and install hardware and software.

PROJECTS AND INITIATIVES:

ᵒ Client management requirements for support and project customers, contract negotiations, supervision of field team

ᵒ Development of long term vision plan for client with 5 year goals

ᵒ Identified gaps in organization’s structure and possible paths to remediate over the short, medium and long term

ᵒ Participate in various strategic partnering initiatives

ᵒ Project conception and management a transition to a VMware based IT infrastructure during a version upgrade of GP and SQL involving the migration of various Terminal Services servers, DC’s, industry and client specific card lock

platforms for a large BC propane distributor requiring the co-ordination of three outside vendors.

ᵒ Leading conceptualization and development of a cost effective onsite NAS based backup strategy in conjunction with daily offsite datacenter copy in order to transition the company (and other medium size organizations) away from tape based backup solutions.

ᵒ Compliance with C-TPAP requirements and best practices for supply chain security requirements for cross border trade with the USA. Solutions require a multi-vendor / provider approach.

PICTURE EXPRESS SOFTWARE

1998 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February 2006, doing business as Picture Express Software.

Courtenay, BC.

ROLE: Owner and distributor of the Speech-Language Pathology client intervention tool “Picture Express” throughout Canada, USA, England, Australia and New Zealand.

Partnered with a local Speech Language Pathologist to develop the first commercially available client intervention tool specifically designed for SLP’s.


ᵒ Initial design of the user interface ᵒ Product distribution methodologies

(technical, licensing, installation routines) ᵒ Beta testing program through Health Units

in British Columbia ᵒ Development of a direct marketing

campaign utilizing the creation and shipping

of CDROM based trials to identified Canadian SLP’s

ᵒ Development of financing sources, budgets and cash flow models for marketing campaigns

ᵒ Creation of results tracking for marketing campaigns: order and offer tracking, results measurement, call logging and analysis


ᵒ Mass (20,000 piece) trial mail outs, state by state expansion of product to markets in California, Texas and then the rest of the continental USA.

ᵒ Further expansions include sales into Australia, New Zealand and England.

ᵒ Development of a product Web site for product, utilization of site to further distribute a modified version of the product trial

ᵒ Development of an internal custom order fulfillment system to manage all aspects of orders, customer trials, and customer database

ᵒ Expansion of additional personal included two programmers and a full time office administrator, casual workers in support of mail out campaigns

BREAKAWAY BUSINESS SOLUTIONS

1995 to February 2006, Partnership then Proprietorship, rolled into Red Pillar Software Ltd. February 2006.

Courtenay, BC

CLIENTS: Brown Bay Packing and Englewood Packing Company (part of Bachelor Bay Group), Apple Electric, K&K Electric, Community First Insurance and Comox Valley Credit Union (now Coast Community Credit Union), Ahmed McGarvey Law Offices, Olstead & Holekamp Law Offices, Child Development Centre, Bottom Line Bookkeeping and Ledgers Bookkeeping, Sylvan Vale Reforestation Nursery, Janitors Warehouse, Aquatec Seafood, Comox District Consumers Co-Operative, Complete Auto Clinic, Marin Link Transportation.

ROLES: IT Consultant, Project Management, Software Developer (Access and SQL), vendor management, supplier of hardware and software, Owner.


Multi-year database application development project with a major Vancouver Island reforestation nursery:

ᵒ Conception, development, to staged implementation to ongoing maintenance

ᵒ Client interface with backend database with user access throughout site and administration offices

ᵒ Full integration allowing the customer to record, track, manage, and report on

product lots from initial seeding, movement through the green house system, processing hot lift orders or winter cold storage, shipping and invoicing to payment receipt

ᵒ Also manages shipping and invoicing, provides numerous reports on stock and cash flow forecasting

Migration of a banking system for a Comox Valley Credit Union, from CGI the service bureau to an in-house data centre:

ᵒ Responsibilities include developing a documentation packages for System Security, Data Centre Production manuals, Disaster Recovery Plan, Computer Use Policy Framework, and development of the Integrated Systems Testing Plan for site certification.

ᵒ As “conversion master” developed and oversaw the implementation of the “conversion week-end” plans to successfully implement the system migration.

Other:

ᵒ Application maintenance and or development of various custom database applications for clients in the coastal marine business, large scale fish packing plants, bookkeeping firms and customer co-ops.

ᵒ Development of DRP’s scaled to medium size business with routine annual full scale testing and revisions.

ᵒ Provide all aspects of IT service to a regional Child Development organization which provide co-locations services to a number of government funded agencies.

ᵒ Value added supplier of hardware and software solutions to numerous clients as well as other small task targeted custom applications.

RICHMOND SAVINGS CREDIT UNION (NOW COAST CAPITAL SAVINGS)

Richmond, BC

ROLES:

Manager, Technology and Information Systems: June 1990 to August 1993 Supervisor, Information Technology: 1989 to 1990 Systems Accountant: 1987 to 1989

UNIQUE ENVIRONMENT:

Richmond Savings Credit Union partnered with an innovative software developer (Prologic) that designed and implemented one of the first instances of a fully integrated PC based banking system.

Transition from service bureau based mainframe systems to PC architecture that distributing processing between a client workstation, branch server and central host server and database.

All aspects of ongoing development, maintenance and support were transitioned to the credit unions in-house IT department.


ᵒ Manager for department of 35 composed of three supervisors, 24 technical and 7 administrative staff.

ᵒ Management of a 7x24 production banking system and transaction gateways. 350 workstations, 10 branch locations.

ᵒ Staff performance reviews, staff development and hiring processes.

ᵒ Reporting to the Senior Vice President IT, responsible for department budget of $3.3 million, composed of $1.2 million in salaries, $700,000 in operating expenses and $1.4 million in capital expenditures annually.

ᵒ Represented the IT function and corporate IT objectives of the organization to the individual departments. Promoted organizational successes that leveraging the new technology platforms in order to help foster the movement away from a static banking environment to a dynamic “we can do that” environment that embraced change.

ᵒ Participated in the HR departments “job board” for the Hayes evaluation process that was applied throughout the organization.


ᵒ Restructured the banking system operations group and developed a structured help desk function

ᵒ Initiated a documentation process for help desk, day and overnight operations.

ᵒ Identified the first service level targets for the operations center, measured and distributed results to “users” or internal clients and stakeholders

ᵒ Initiated a structured approach to programming maintenance duties of the banking system applications. Measured and provided results to stakeholders

ᵒ With support from HR developed a cross disciplinary and department team based approach for projects, work flows and other department tasks

ᵒ Utilized a rapid design and implementation process with key stakeholder representatives: marketing, retail, business analysts, programming, and quality assurance

ᵒ Development of one of the industry’s first “touch tone” banking system for end user customers to access account information, transfer funds and pay bills

ᵒ Application and rigorous internal procedure development of one of the first Interac

“gateway” connections in order to be one of the original adopters of the “debit card”.

ᵒ Conceptualize/ developed/implement a business intelligence system that migrated paper based reporting at the retail branch and department level to an online based system.

ᵒ IT aspects for three new retail branch locations in downtown Vancouver, Richmond and Coquitlam.

ᵒ Corporate wide workstations “refresh” involving 300 workstations.

ᵒ Oversaw the development and implementation of a “Product Information” system for all employees detailing all retail products sold or launched by the institution

ᵒ New role of “Systems Accountant”, leveraged accounting and finance skill set developed in a Chartered Accounting firm. Using early PC technology and Lotus 1-2-3 developed and maintained financial and budgeting reporting system for credit union based on extracts from the banking system database, responsible for placing overnight cash surpluses with BC Central and supporting IT systems at the insurance subsidiary

LAVENTHOL & HORWATH CHARTERED ACCOUNTANTS

September 1984 to June 1987

Vancouver, B.C.

ROLES: Articling student and staff.

AREAS OF RESPONSIBILITY

ᵒ Client accounting, audit, tax return preparation, budget development, report preparation, issue analysis, and staff supervision. Participated corporate bankruptcy and insolvency engagements for the firm.

ᵒ The CA firm was an early adopter of mobile PC technology and used it to computerize aspects of its practice. This provided early exposure to powerful financial tools previously only available on mainframes computers.

AMOCO PETROLEUM CANADA LIMITED

Full time May 1982 to August 1983, summer student employment during university, 1979 to 1981.

Calgary, Alberta

ROLES: Computer Operations.

AREAS OF RESPONSIBILITY

Operator for seismic mapping systems that created seismic data from field recording and produced large scale high resolution photographic “plots” for oil and gas exploration.

COMMUNITY CONTRIBUTIONS

ᵒ Served as a long time director for a community based swim racing club, initially as the director of

“computer stuff” then as a VP where a vigorous restructuring of the organization and board was undertaken. Completed responsibilities for the club as President.

ᵒ Participated as an in-class parent assistant for elementary school classes, typically taking a break out group to focus on math skills. Acted as a “backstop” to provide transportation for school kids to many tens of tens of out of school events as called on by.

ᵒ Numerous fund raising events for ballet school, rep soccer teams and PAC.

EDUCATION

ᵒ Certified General Accountants of British Columbia: June 1987 to June 1989 - Achieved Fourth Level ᵒ British Columbia Institute of Chartered Accountancy: May 1984 to June 1987 – graduate admission

program ᵒ University of Calgary, Bachelor of Arts - April 1982: Major, political science. Minor, business management. ᵒ Carson Graham Senior Secondary, North Vancouver, B.C.: Senior matriculation, June 1977