do’s and don’ts credit management africa during the order to cash cycle

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Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved. Do’s and don’ts Credit Management Africa during the Order to Cash cycle

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Do’s and don’ts Credit Management Africa during the Order to Cash cycle. Do’s and don’ts Credit Management during the Order to Cash cycle. My name is Eric Berendsen In credit management for 25 years Working in the African market since 5 years Summary Short introduction to Boart Longyear - PowerPoint PPT Presentation

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Page 1: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Page 2: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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• My name is Eric Berendsen• In credit management for 25 years• Working in the African market since 5 years

Summary

• Short introduction to Boart Longyear• The do’s and don’ts for credit management during the

O2C cycle• Q&A

Do’s and don’ts Credit Management during the Order to Cash cycle

Page 3: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Boart Longyear Ltd

Boart Longyear is a global mineral exploration company founded in 1888. It is headquartered in Salt Lake City, Utah, United States. Listed on the Australian stock exchange (ASX:BLY) Regional offices and operations are located in the Asia-Pacific region, North and South America, and EMEA. The company provides mineral exploration services and drilling products for the global mining industry and also has a presence in drilling water exploration, environmental sampling, energy, and oil sands exploration. As of September 2013, it employes more than 6,000 people.

Page 4: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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• Large natural resources• Political instability• Bad infrastructure• Poor financial

infrastructure• Growth opportunity

What is so special about Africa form a business perspective?

Page 5: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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The order to cash cycle

Deduction

Cash application

Collection

Invoicing

Distribution

Order fulfillment

Order entry

Customer

Page 6: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Customer

• Who is your customer • Where to get additional (financial) information• Payment terms• T & C’s

Page 7: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Order entry

• Get correct PO• Which T&C’s are applicable• Order release process

Order fulfillment

Page 8: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Distribution

• INCO terms• Customs• Inspection requirements

Page 9: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Invoicing

• Check what is required by law• Currency• Language • Required CFD’s• Getting in on time to the customer

Page 10: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Collection

• Who is approving• Who is paying• Which bank to use• What currency• LC’s

Page 11: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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INCOTERMS

Page 12: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Cash application

• Getting bank statement• Currency• Taxes• Deducted cost• One last thing…….

Deduction

Page 13: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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• Customer in Ghana is send an invoice of 118K (including 18% VAT)• Customer is exempted (doesn’t have to pay tax)• Customer deducts fuel invoice of 20K• Customer may deduct 2% for early payment• Payments we’ve received were

Example payment application

118.000USD18.000VAT

5.000WHT2.000Early payment discount

20.000Fuel invoice73.000To pay in USD36.500Payment received in USD80.000Payment received in GHS

Page 14: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Takeaways and Q & A

• Go through your own O2C cycle to determine possible pitfalls

• Make sure you’re actively involved in the O2C cycle as early as possible

• Contact specialized organizations

Page 15: Do’s and don’ts Credit Management Africa during the Order to Cash cycle

Company Confidential – Unauthorized use or distribution prohibited. © 2013 Boart Longyear. All rights reserved.

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Eric Berendsen Manager Credit & Collections EMEA

Boart Longyear12 Avenue des Morgines

CH1213 Petit-Lancy, GenevaSwitzerland

Tel.: +41 22 709 08 84Mobile: +41 79 176 48 98

[email protected]

Thank you!