Dook Travels Pvt Ltd

Prepared For

Presented By

Date

About Dook

About Dook

About Dook Cont...

Started in 2010

Based at New Delhi

Masters in russian speaking destinations, specially CIS countries

Market leaders in the segment as per volume

Support more than 10,000 travel Agents in India, Bangladesh and Nepal

Core Business

Destinations

Destinations Cont......

Tashkent Yerevan Almaty

Bishkek Dushanbe Baku

Destinations Cont......

Moscow St Petersburg Sofia

Kiev Tbilisi Kazan

Service mixService with endless possibilities

Service Mix Cont....

Fixed departures for Tashkent, Almaty,Yerevan,Moscow and St Petersburg

Ad-hoc group tours for Tashkent,Almaty,Bishkek,Yerevan,Tbilisi,Sofia,Moscow,St Pitersburg,Kiev

Complete travel management for corporates

Ancillary Services-Travel Insurance, Forex facilitation

Service Mix Cont....

Air Tickets

Visa facilitation service for all the mentioned destinations

All arrangements for MICE groups

Customized Travel Arrangements

Service delivery- balanced quadrant

Optimum value-for each tour

Tailored solution- to meet your requirement

Proactive Account Management-Dedicated Account Manager to meet all your requirements

Constant support-24*7 support during sales cycle and tour as well

Our Aspirations

Our Aspirations Cont...

Vision Statement-

Dook intends to remain market leader in CIS countries for indian travel market and broaden the market to at least 10 folds in next five years

Mission Statement-

Dook will distinguish itself as a leader in re-engineering travel sector and will be recognized for the passion of its people and ethics in rendering high quality travel services.

Our Core valuesOnly thing we have promised to keep constant is our values

Our Core Values Cont...

Business Transparency-You must believe on us,we are brutally honest

Collaboration-Not Competition-We believe competition will kill both of us,lets prosper by collaboration

Respect for every human-We just love this animal called human

Commitment-A commitment to doing good for the whole

Our Evolving Philosophy-defying algebraYou+us=us

Our Philosophy Cont....

Total transparency

Collaborative Approach

Customer may be wrong -to guide him is our duty

No lowest cost but optimum value to customer

We take responsibility

Value creation for both of us

Our Philosophy Cont.....

Hassle free Single-window shopping to customers

We are addicted to learn,improve and give more to to customers

We are in happiness business,Travelers' happiness is the priority

As we are into B2B business we do not reveal our identity to travelers

We believe in win-win

Our philosophy Cont...

Clear cut Commitments

We believe in nurturing long term relationship

We are more curator than consolidator

Constantly exploring new destinations to suit indian market

Our Strength

Our Strength Cont...

Our Team-

We hire best people train them well and pay them well

We make sure that our core values are well imbibed in each of the team member

We make sure that each of our team members is travelled to destination he is selling

We believe that you are our extended team

Our Strength Cont....

Our Setup-

We have strategically invested in the value chain to be cost effective and efficient

Our own operations at the destination to make sure service is delivered flawless

Strong liaison with trade authorities and agencies involved

Strong market share which gives us bargain power for the sector.More than 80% tourists from india to CIS region are driven by DOOK Travels

Mile Stones Miles to go

Milestones Cont....

Started fixed departures for Tashkent in 2010

Started its own operations in Uzbekistan in 2011

Started fixed departure for Almaty in 2012

Started our own operations in Kazakhstan in 2012

Milestones Cont....

Started our own operations in Kyrgyzstan in 2012

Started fixed departure for Yerevan in 2013

Dook becomes Brand Ambassador for Uzbek Tourism in India

Launched fixed departure for Russia in 2014

Differentiators

Differentiators Cont....

Only company to run intermittent fixed departures for Tashkent for last four years

No single group cancelled in last four years

Leaving few incidences- 100 % visas were stamped

Dedicated account managers for each key accounts

Whole team available 24*7 for your service

Honestly refunded every penny belonging to our customers

Differentiators Cont...

We don't bother to take feed back because we are constantly involved with you

We do it effortlessly because we have loved and nurtured this sector to this point

A visionary approach in exploring new markets

Always delivered more than we promise

Attention to minor details to provide an ultimate travel experience to travelers

Prompt, friendly work-flow

Commitment to defined TAT

Client List

As Promised- We do not disclose

We are located at the heart of delhi

Dook Travels Pvt ltd,Gl-1, 2, Ansal Bhawan,16,KG Marg,Connaught Place, New Delhi-110001

You may reach us any time

91-11-66062222

sales@dooktravels.com

Www.dooktravels.com

Thanks

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