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Donna Garren, Executive VP of Science & Policy, AFFI Laura Nelson, VP of Food Safety & Global Alliance, Alchemy Is Communicating Food Safety Best Practices Haunting You?

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Page 1: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Donna Garren, Executive VP of Science & Policy, AFFI

Laura Nelson, VP of Food Safety & Global Alliance, Alchemy

Is Communicating Food Safety Best Practices

Haunting You?

Page 2: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

• Donna Garren• Executive VP of Science & Policy

• Laura Nelson• VP of Food Safety & Global Alliances

Today’s Speakers

2

Page 3: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

3

FSWG meets to develop

best practices

2017 • FSWG unveils first food safety resource, ‘How to Validate Your Blancher’

• FSWG finalizes best practices

2018 •Launch AFFI Food Safety website, including over 120 Lm control recommendations

•Workshops & Webinars

2019

INDUSTRY BEST FOOD SAFETY PRACTICES: Listeria Control Program

Page 4: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Mark Your Calendar

Join us in San Diego for an event featuring leading researchers, regulatory experts, and the unveiling of AFFI’s new food safety best practices!

*Special registration rate: any company registering two attendees will receive a complimentary 3rd registration

Page 5: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

5Confidential and Proprietary

Amass Your Food Safety Army!

Page 6: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Typical EM Program – QA/QC Focus

6Confidential and Proprietary

• Management Commitment

• Risk Assessment and Evaluation

• Sampling Plan

• Sampling Methods

• Evaluation of Results

Page 7: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

POLL

• Increase the number of swabs.

• Decrease the number of swabs.

• No change in swab count.

How will your environmental monitoring program change in 2019?

7

Page 8: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Re-evaluation of EM Programs

8Confidential and Proprietary

• Increased incidents

• FSMA compliance

• FDA “swab-a-thons”

• Negative operational impact

Food Safety Magazine, June/July 2018

Average Reduction? … 18 % Average Increase?

… 107 %

What else can we do?

Page 9: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Typical EM Outcomes

9Confidential and Proprietary

Take Swabs

Receive A

Positive Result

Perform A Root Cause

Analyses

• Equipment-- Damaged, unintended use, sanitation design challenges, etc.

• Facility Design-- aging floors, walls, ceilings, poor drains,

etc.

• Employee Practices

-- incomplete sanitation, GMP issues, etc.

Reactive!

Page 10: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

PREVENTIVE EM Program – Amass Your Army!

10Confidential and Proprietary

1. Risk Awareness

2. Shared Responsibility

3. Communication Plan

4. Recognition/Rewards

Employees Focus

Page 11: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

1. Risk Awareness

11Confidential and Proprietary

Educate Employees on the Pathogen Battle

• Present Micro 101

• Share the Why!

• Explain the investment

Page 12: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

2. Shared Responsibility

12Confidential and Proprietary

Page 13: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

2. Shared Responsibility

13Confidential and Proprietary

Creating the Inter-dependency Link

• Establish clear food safety responsibilities for all job roles

• Explain the importance of other departments

• Include employees/cross-functional personnel in EM Team

• Explain sampling site choices

• Hold short cross functional food safety mtgs

• Include employees in root cause analyses

• Obtain personal commitment

Page 14: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

3. Communication Plan

14Confidential and Proprietary

Establish Expectations of Employees

• Explain employees role in identifying areas of risk

• Present clear process for reporting risk areas

• Convey varied approaches/responses to identified risks

Share the News

• Post EM results

• Identify and share “focus areas”

• Share photo of an area of concern in breakroom

• Use EM sampling events to emphasis food safety protocols

Typical Employee Satisfaction Gap?… “The lack of communication in the organization”

EM Progress Report!

A+

Page 15: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

4. Recognition and Rewards

15Confidential and Proprietary

Launch the Recognition/Reward Program

• Communicate the “Food Safety Champion” recognition program

• Celebrate the early wins!

• Consider a monthly focus

• Other Considerations

• Insure you are driving the right behaviors

• Insure the rewards are appropriate

• Insure program is resourced

• Consider both group and individual winners

• Keep things simple – sustainable!

• Incorporate into existing continuous improvement program

Page 16: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

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Page 17: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Leverage Your Employees!

17Confidential and Proprietary

Enhance your EMP:• Expand Risk

Awareness• Share Food Safety

Responsibilities• Communicate

New Approach• Create Recognition

and Rewards

Page 18: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

Alchemy’s Employee Engagement Solutions

• Educate your employees with multilingual food safety courses

• Keep food safety fundamentals top-of-mind with huddle guides and signage

• Drive continuous improvement with an on-the-job coaching app

• Stay audit-ready with automatic documentation and real-time reporting

Page 19: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

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Q&A

Page 20: Donna Garren, Executive VP of Science & Policy, AFFI Alchemy Food Safety Webinar.pdfAlchemy’s Employee Engagement Solutions •Educate your employees with multilingual food safety

THANK YOU

Questions? Laura Dunn [email protected]