donna garren, executive vp of science & policy, affi alchemy food safety webinar.pdfalchemy’s...
TRANSCRIPT
Donna Garren, Executive VP of Science & Policy, AFFI
Laura Nelson, VP of Food Safety & Global Alliance, Alchemy
Is Communicating Food Safety Best Practices
Haunting You?
• Donna Garren• Executive VP of Science & Policy
• Laura Nelson• VP of Food Safety & Global Alliances
Today’s Speakers
2
3
FSWG meets to develop
best practices
2017 • FSWG unveils first food safety resource, ‘How to Validate Your Blancher’
• FSWG finalizes best practices
2018 •Launch AFFI Food Safety website, including over 120 Lm control recommendations
•Workshops & Webinars
2019
INDUSTRY BEST FOOD SAFETY PRACTICES: Listeria Control Program
Mark Your Calendar
Join us in San Diego for an event featuring leading researchers, regulatory experts, and the unveiling of AFFI’s new food safety best practices!
*Special registration rate: any company registering two attendees will receive a complimentary 3rd registration
5Confidential and Proprietary
Amass Your Food Safety Army!
Typical EM Program – QA/QC Focus
6Confidential and Proprietary
• Management Commitment
• Risk Assessment and Evaluation
• Sampling Plan
• Sampling Methods
• Evaluation of Results
POLL
• Increase the number of swabs.
• Decrease the number of swabs.
• No change in swab count.
How will your environmental monitoring program change in 2019?
7
Re-evaluation of EM Programs
8Confidential and Proprietary
• Increased incidents
• FSMA compliance
• FDA “swab-a-thons”
• Negative operational impact
Food Safety Magazine, June/July 2018
Average Reduction? … 18 % Average Increase?
… 107 %
What else can we do?
Typical EM Outcomes
9Confidential and Proprietary
Take Swabs
Receive A
Positive Result
Perform A Root Cause
Analyses
• Equipment-- Damaged, unintended use, sanitation design challenges, etc.
• Facility Design-- aging floors, walls, ceilings, poor drains,
etc.
• Employee Practices
-- incomplete sanitation, GMP issues, etc.
Reactive!
PREVENTIVE EM Program – Amass Your Army!
10Confidential and Proprietary
1. Risk Awareness
2. Shared Responsibility
3. Communication Plan
4. Recognition/Rewards
Employees Focus
1. Risk Awareness
11Confidential and Proprietary
Educate Employees on the Pathogen Battle
• Present Micro 101
• Share the Why!
• Explain the investment
2. Shared Responsibility
12Confidential and Proprietary
2. Shared Responsibility
13Confidential and Proprietary
Creating the Inter-dependency Link
• Establish clear food safety responsibilities for all job roles
• Explain the importance of other departments
• Include employees/cross-functional personnel in EM Team
• Explain sampling site choices
• Hold short cross functional food safety mtgs
• Include employees in root cause analyses
• Obtain personal commitment
3. Communication Plan
14Confidential and Proprietary
Establish Expectations of Employees
• Explain employees role in identifying areas of risk
• Present clear process for reporting risk areas
• Convey varied approaches/responses to identified risks
Share the News
• Post EM results
• Identify and share “focus areas”
• Share photo of an area of concern in breakroom
• Use EM sampling events to emphasis food safety protocols
Typical Employee Satisfaction Gap?… “The lack of communication in the organization”
EM Progress Report!
A+
4. Recognition and Rewards
15Confidential and Proprietary
Launch the Recognition/Reward Program
• Communicate the “Food Safety Champion” recognition program
• Celebrate the early wins!
• Consider a monthly focus
• Other Considerations
• Insure you are driving the right behaviors
• Insure the rewards are appropriate
• Insure program is resourced
• Consider both group and individual winners
• Keep things simple – sustainable!
• Incorporate into existing continuous improvement program
16
Leverage Your Employees!
17Confidential and Proprietary
Enhance your EMP:• Expand Risk
Awareness• Share Food Safety
Responsibilities• Communicate
New Approach• Create Recognition
and Rewards
Alchemy’s Employee Engagement Solutions
• Educate your employees with multilingual food safety courses
• Keep food safety fundamentals top-of-mind with huddle guides and signage
• Drive continuous improvement with an on-the-job coaching app
• Stay audit-ready with automatic documentation and real-time reporting
19
Q&A
THANK YOU
Questions? Laura Dunn [email protected]