domestic - collivery.net...create / add a new contact it’s really easy editing a saved address or...
TRANSCRIPT
BOOKING SYSTEM
GUIDE 2018
DOMESTIC
Welcome toYour One Click Courier Company
Collivery.net is South Africa’s leading web based express domestic and international courier company.
Our innovative market leading technology allows you to manage your logistics needs from start to finish providing flexible user friendly solutions to all our clients.
Our nationwide network of 18 hubs ensures complete coverage making sure your parcel get to its destination in the quickest possible time with the least effort on our clients part.
0861 637 000 Tuesday, 10th February 2015
ABOUT USHOME TRACKING QUICK PRICE INTEGRATION
Contact Us
WelcomeLog in to collivery.net
New to collivery.net?
Email Address
Waybill number
Password
Forgot your password?
Login
Track
Video Tutorial
Register
YOUR ONE CLICK COURIER COMPANY
Track a Shipment
STEP 01 - Logging in
Head on over to the collivery.net website: https://collivery.net/
Enter your email address & collivery.net password, followed by clicking on the ‘Login’ button to log into the collivery.net system.
* If you have forgotten your password you may recover it by clicking on: ‘Forgot your password?’. If you are new to Collivery.net please click on the ‘Register’ button which will take you to a registration page where you will need to fill out a form to create your collivery.net user account.
WelcomeLog in to collivery.net
New to collivery.net?
Forgot your password?
Login Video Tutorial
Register
STEP 02 - Adding a Collivery
Once logged in click on the ‘Add Collivery’ button in the navigation bar, located at the top of the page. Select ‘Domestic’ from the dropdown menu to book a local Collivery.
* The landing page you see straight after logging in gives you an overview of all of your Colliveries. You will be able to view and manage your Colliveries from here once they have been booked.
You will land on the ‘Domestic Waybill Quote’ page, where you will need to input all the relevant information into the various fields to generate an accurate quotation.
Waybill Ref Status ServiceCollect After
Collect FromDeliver Before
Deliver To # PcsAct Wt
Vol Wt
Total Excl
3498529 50 L/S flyersQuote Accepted
ONX13-Jun 12:00
MDS Collivery, Selby, Johannesburg
14-Jun 16:00
Chartered Wealth Solutions, Dunkeld West, Johannesburg
1 2 4.8 R143.09
3498460Quote Accepted
ONX13-Jun 15:30
MDS House, Selby, Johannesburg
14-Jun 11:00
Olivedale, Johannesburg 1 0 0 R111.66
349814350 large & small flyers
Quote Accepted
ONX13-Jun 11:00
MDS Cape Town, Epping Industria 2, Cape Town
14-Jun 16:00
Retail Capital, Newlands, Cape Town
1 0 0 R101.03
3498077Quote Accepted
ONX13-Jun 10:00
MDS, Selby, Johannesburg
19-Jun 16:00
Potchefstroom Herald, CBD, Potchefstroom
1 0 0 R199.54
3497697Received By Branch
FRT13-Jun 09:00
MDS House, Selby, Johannesburg
18-Jun 16:00
National Bargaining Council for the Road Freight I, Braamfontein, Johannesburg
1 0.2 0.4 R142.78
3497625Delivery Driver Dispatched
ONX13-Jun 08:00
MDS Cape Town, Epping Industria 2, Cape Town
14-Jun 16:00
Skills Academy, Bellville South, Cape Town
1 2 0.6 R101.03
3497598Collection Driver Dispatched
ONX13-Jun 14:00
SG - Mobility Finance, Isando, Johannesburg
14-Jun 10:00
MDS Group of Companies, Selby, Johannesburg
1 1 0 R122.27
3497572Collection Driver Dispatched
SDX13-Jun 16:00
Turf Club Motors, Turffontein, Johannesburg
13-Jun 10:00
MDS Collivery (PTY) LTD, Selby, Johannesburg
1 1 0 R683.75
3497569Collection Driver Dispatched
ONX13-Jun 16:00
MC KECHNIE SERVICE CENTRE, Selby, Johannesburg
14-Jun 10:00
MDS Collivery (Pty) Ltd., Selby, Johannesburg
1 1 0 R122.27
Quote E-mail Waybill Print Label View References Fail Reason Cancel Accept
Overview Add Collivery Prices Administration John Smith
Print Collection Labels in all Print Waybills Print CollectionsStatus: All Batch: All Select Printer: JHBDomestic
International
Recurring
Custom
Custom
Takealot Vendor
Overview Add Collivery Prices Administration John Smith
Domestic Waybill Quote
Collection Details:
Delivery Details:
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
Address:
Address:
Search and Select
Search and Select
Search and Select Contact
Search and Select Contact
Swap address and contacts
Contact:
Contact:
Parcel Details:
Parcel type:
Collect with:
Package Details: 1
Envelope
Bike
Number of Packages
0Volumetric Weight
Truck
Tender Document
0Actual Weight
Bakkie
Package
Time Frame:
Service type:
Collect After:
Deliver Before:
Same Day Next Day Express
Road Freight Express Road Freight
2018-06-12 13:00
17:002018-06-13
Extra Information:
Special Instructions:
We want MDS Collivery to carry the risk on this consignment up to a maximum of R10 000.00
No, we will carry the risk on this consignment
Note: All framed pictures, artwork, solar panels and mirrors are carried at the client’s risk.
References:
Add MDS Risk Cover:
Delivery restrictions, requests, etc
Your waybill no. Customer ref. Add references
Get Quote
Collection & Delivery Details
Click on the ‘Search and Select’ Search bar and start typing your pre-saved address from your list of added addresses. Once you have selected an address click on the ‘Search and Select Contact’ Search bar to add a pre-saved contact for that address. You will need to add an Address and Contact under the Collection & Delivery sections.
If you have not yet loaded an address onto the system, you can do so by clicking on the green + ‘Add Address Button’. You will need to complete the form and contact details of a contact person followed by clicking on the ‘Save Button’.You may add as many addresses as you like. *Please note that Cities like Johannesburg are listed under the ‘Town’ dropdown menu.
Collection Details:
Delivery Details:
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
Address:
Address:
Search and Select
Search and Select
Search and Select Contact
Search and Select Contact
Swap address and contacts
Contact:
Contact:
MDS House, 58c Webber St, Selby, Johannesburg
Shop 2A, Hatfield Corner, 1270 Stanza Bobape St (Cnr Gordon Rd) Hatfield , Pretoria
Unit 4, Esvian Industrial Park, 98D Bofors Circle, Epping Industria 2, Cape Town
Unit B8 & B9, Glen Murray Industrial Park, 13 Moreland Dr, Red Hill, Durban
Unit B, 117 Albert Road, Walmer, Port Elizabeth
Save Close
Untitled map
Untitled layer
Building
Street number
Street name
Company Name
Location
Country
Please select
SOUTH AFRICA
Town Please select
Suburb Please select TOWN first
Postal code
Address ID
Full Name*
Work Number**
Cell Number**
Email Address
* Required ** Either “Work number” or “Cell number” are required
Create new address
Create / Add a New Address
Create / Add a New Contact
It’s really easy editing a saved address or contact on our system. First select the address or contact you wish to edit from the dropdown field of choice and click on the blue ‘Edit Button’, to edit the selected address or contact. Once you have finished editing the address or contact remember to click the ‘Save Button’.
You also have the ability to swap your collection address and contact with your delivery address and contact; simply by clicking on the ‘Swap Address and Contacts Button’.
To add a new contact for an address, first select the address you wish to add a contact to from the ‘address dropdown field’, then click on the green + ‘Add Contact Button’, located next to the contact field. Fill out the details of the contact person you wish to add and hit the ‘Save Button’. Please note that certain fields are *Required, but we recommend you fill out all the fields.
Collection Details:
Delivery Details:
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
Address:
Address:
John Smith [email protected]
John Doe [email protected]
Swap address and contacts
Contact:
Contact:
Full Name*
Work Number**
Cell Number**
Email Address
* Required ** Either “Work number” or “Cell number” are required
Create Contact
Save
Edit an Address / Contact
MDS House, 58c Webber St, Selby, Johannesburg
Shop 2A, Hatfield Corner, 1270 Stanza Bobape St Hatfield , Pretoria
Selecting Your Service Type:
Time Frame:
Service type:
Collect After:
Deliver Before:
Same Day
Same Day
Next Day Express
Next Day Express
Road Freight Express
Road Freight Express
Road Freight
Road Freight
2018-06-12
2018-06-12
13:00
13:00
17:002018-06-13
June 2018Su Mo Tu We Th Fr Sa27 28 29 30 31 1 23 4 5 6 7 8 9
10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 301 2 3 4 5 6 7
13 00:
Select the service type that best suits your time frame for your delivery. *Please note that the service type & volumetric weight will affect the costing of your quotation.
After selecting your service type you can manually edit the date and time of your collection and delivery, by clicking on the date and time fields.
* If you have missed the cut-of time for a service type, you will need to change the service type and adjust the collection/delivery date and time respectively.
Will be delivered before the close of business day. This service has a 5 hour cut-off for local deliveries and an 8 hour cut off time for deliveries outside Major centres.Has a 2kg limit (Anything above 2kg will have a surcharge applied to the costing).
Will be delivered before the close of the following business day within Major centres.Has a 2kg limit (Anything above 2kg will have a surcharge applied to the costing).
Will be delivered 24 to 48 hours within Major CentresHas a 5kg limit (Anything above 5kg will have a surcharge applied to the costing).
Will be delivered 48 to 72 hours within Major CentresHas a 10kg limit (Anything above 10kg will have a surcharge applied to the costing).
2kg
2kg
5kg
10kg
Each service type is explained as follows:
Adding a Package / Parcel
Parcel Details:
Parcel type:
Collect with:
Package Details: 1
Envelope
Bike
Number of Packages
0Volumetric Weight
Truck
Tender Document
0Actual Weight
Bakkie
Package
Package
New predefined parcel
Box Packing Guidelines
Please ensure that the collection point is aware of the items needing to be collected. The responsibility rests with the client and collection point to ensure that the correct items are handed to the driver.
MDS Collivery cannot be held responsible for incorrect items handed to the driver upon collection and return of such items will be at the client’s cost.
Contents:
Lithium Ion Battery: No PI 965Lithium Ion batteries packaged
/ sent on its own.
Lithium Ion batteries WITH
equipment. (Same box, but
NOT inside the item)
Lithium Ion batteries contained IN equipment.
(Not removed from the item)
PI 966 PI 967
No YesRequires RICA:
Dimensions & Weight:
Predefined Parcels:
Add
Add
ActionsLength (cm)
Totals Qty: 1 Weight: 1kg Volumetric: 1.2kg
Width (cm)
No parcels
Quantity
Height (cm) Weight (kg) Qty
Done Adding Parcels
First select your parcel type. By clicking on ‘Envelope’, ‘Package’, or ‘Tender Document’. When you click on the ‘Radio Button’, an ‘Add Parcel’ form will be opened.
Fill out the ‘Contents’, ‘Lithium Ion Battery’, and ‘RICA’ sections followed by filling out your parcels’ dimensions and weight. It’s important to measure and weigh your parcel once completely packaged, and NOT the contents inside the packaging.
Fill in your parcels’ ‘Length’, ‘Width’, ‘Height’ in centimeters, ‘Weight’ in kilograms, and ‘Quantity’; followed by clicking on the ‘Add Button’ to add your parcel. You can add as many parcels as you like.
Package
Close predefined
Box Packing Guidelines
Please ensure that the collection point is aware of the items needing to be collected. The responsibility rests with the client and collection point to ensure that the correct items are handed to the driver.
MDS Collivery cannot be held responsible for incorrect items handed to the driver upon collection and return of such items will be at the client’s cost.
Contents:
Lithium Ion Battery: No PI 965Lithium Ion batteries packaged
/ sent on its own.
Lithium Ion batteries WITH
equipment. (Same box, but
NOT inside the item)
Lithium Ion batteries contained IN equipment.
(Not removed from the item)
PI 966 PI 967
No YesRequires RICA:
Dimensions & Weight:
Predefined Parcels:
Add
ActionsLength (cm)
Totals Qty: 1 Weight: 1kg Volumetric: 1.2kg
Width (cm)
Parcel Added!
Height (cm) Weight (kg) Qty
Done Adding Parcels
You may also choose from a variety of predefined parcels or create your own predefined parcel preset for your convenience. If you have a fixed size parcel that you would like to add on a regular basis, creating your own predefined parcels is recommended.
This can be done by clicking on the ‘New Predefined Parcel Button’. Fill out the ‘Description’; ‘Width’, ‘Height’, Length’, in centimeters, and ‘Weight’ in kilograms, followed by clicking on the ‘Add Button’.
You can access all of your saved predefined parcels by clicking on the predefined parcels drop-down.
Once you are finished adding parcels, click on the ‘Done Adding Parcels Button’ to exit the add parcel screen.To add additional parcels or edit added parcels just click on the ‘Radio Button’ in front of the ‘Envelope’, ‘Package’, or ‘Tender Document’.
Business Cards
30
30
20
20
10
10
1
1
1
1
Create Pre-defined Parcel
Add10x20x10 box 10cm 20cm 10cm 1kg
Description: Width: Height: Length: Weight:
New predefined parcel
Box Packing Guidelines
Please ensure that the collection point is aware of the items needing to be collected. The responsibility rests with the client and collection point to ensure that the correct items are handed to the driver.
MDS Collivery cannot be held responsible for incorrect items handed to the driver upon collection and return of such items will be at the client’s cost.
Predefined Parcels:
Add
Quantity
Done Adding Parcels
Box 01
Box 02
Box 03
Box 04
Box 05
Box 06
Box 07
Box 08
Box 09
Adding Extra Information / Special Instructions
Extra Information:
Special Instructions:
We want MDS Collivery to carry the risk on this consignment up to a maximum of R10 000.00
No, we will carry the risk on this consignment
Note: All framed pictures, artwork, solar panels and mirrors are carried at the client’s risk.
References:
Add MDS Risk Cover:
Delivery restrictions, requests, etc
Instruction 01...
Your waybill no. Customer ref. Add references
If you need to list any special instructions like delivery restrictions, requests, etc ; this can be done by filling in the ‘Special Instructions field. Instructions can be saved by clicking on the ‘Save Button’ , and accessed by clicking on the‘Hamburger Menu Button’ ; to select or remove a specific instruction.
Add your references one by one, hitting the ‘Add References Button’ after each reference. When you have finished adding all of your references click the ‘Done Adding Parcels Button’.
Lastly you will need to decide if you would like to add insurance that covers up to a maximum of R10 000.00 at an additional cost or carry the risk on your consignment.
* Please note that all framed pictures, artwork, solar panels and mirrors are carried at the clients’ risk. For more information on how to pack your parcel please see the link to our in depth packaging guide.
Add references
# References Currently on Waybill
Add Reference
Done Adding Parcels
Please ensure that the collection point is aware of the items needing to be collected. The responsibility rests with the client and collection
point to ensure that the correct items are handed to the driver.
MDS Collivery cannot be held responsible for incorrect items handed to the driver upon collection and return of such items will be at the
client’s cost.
Custom references are made available to our customers who require this feature. To add a custom reference click on the ‘Add References Button’.
Error Messages
Do not worry if you have missed a step. Our intuitive system will show you a message informing you exactly what to correct.
As you can see above we have forgotten to select a collection vehicle type under the ‘Parcel Details’. When you click on the ‘Get Quote Button’ you will see this tool tip pop up:
Other error messages will appear in ‘red’, at the top of the page, below the Collivery.net navigation bar. In the example above we selected the ‘Parcel Type’, but forgot to select the collection vehicle under the ‘Parcel Details’ section.
Once you have corrected any mistakes you might have made, go ahead and click on the ‘Get Quote Button’ to generate your quotation.
Overview Add Collivery Prices Administration John Smith
Domestic Waybill Quote
Collection Details:
Delivery Details:
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
Address:
Address:
Swap address and contacts
Contact:
Contact:
Parcel Details:
Parcel type:
Collect with:
Package Details: 1
Envelope
Bike
Number of Packages Volumetric Weight
Truck
Tender Document
0 0Actual Weight
Bakkie
Package
Time Frame:
Service type:
Collect After:
Deliver Before:
Same Day Next Day Express
Road Freight Express Road Freight
2018-06-12 13:00
17:002018-06-13
Extra Information:
Special Instructions:
We want MDS Collivery to carry the risk on this consignment up to a maximum of R10 000.00
No, we will carry the risk on this consignment
Note: All framed pictures, artwork, solar panels and mirrors are carried at the client’s risk.
References:
Add MDS Risk Cover:
Handle with care
Your waybill no. Customer ref. Add references
Get Quote
Get Quote
John Smith [email protected]
John Doe [email protected]
MDS House, 58c Webber St, Selby, Johannesburg
Shop 2A, Hatfield Corner, 1270 Stanza Bobape St Hatfield , Pretoria
Please select one of these options.
Please select one of these options.
Package type was selected, but no parcels were added. Can’t add waybill.
Package type was selected, but no parcels were added. Can’t add waybill.
STEP 03 - Generating a Quotation
Overview Add Collivery Prices Administration John Smith
Domestic Waybill Quote
Collection Details:
Delivery Details:
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
TYPE TO SEARCH
Address:
Address:
Swap address and contacts
Contact:
Contact:
Parcel Details:
Parcel type:
Collect with:
Package Details: 1
Envelope
Bike
Number of Packages Volumetric Weight
Truck
Tender Document
1.00 1.20Actual Weight
Bakkie
Package
Time Frame:
Service type:
Collect After:
Deliver Before:
Same Day Next Day Express
Road Freight Express Road Freight
2018-06-12 13:00
17:002018-06-13
Extra Information:
Special Instructions:
We want MDS Collivery to carry the risk on this consignment up to a maximum of R10 000.00
No, we will carry the risk on this consignment
Note: All framed pictures, artwork, solar panels and mirrors are carried at the client’s risk.
References:
Add MDS Risk Cover:
Handle with care
Your waybill no. Customer ref. Add references
Get Quote
John Smith [email protected]
John Doe [email protected]
MDS House, 58c Webber St, Selby, Johannesburg
Shop 2A, Hatfield Corner, 1270 Stanza Bobape St Hatfield , Pretoria
Accept Collivery Reject Collivery
Total Cost of this Collivery:
Risk Cover - R40.00
I have read, understood and accepted the Terms and Conditions, specifically those relating MDS’ liability and the exclusions listed with regards to this risk cover.
I also undertake to ensure that my parcel is packaged in accordance with our handy packaging guide, and understand that MDS will not be liable for losses or damages caused by insufficient packaging.
Too Expensive
Just ShoppingR155.75 (excl VAT) R179.11 (excl VAT)
PLEASE ACCEPT TERMS & CONDITIONS
Accept quote
Reject
Add only - Accept later
Other Reason
After clicking on the ‘Get Quote Button’ a quotation will be generated below the Collivery.net Navigation bar. You have the ability to play around a bit with your quotation by changing the parameters of your quote, and clicking on the Get Quote Button’ again to update your quotation.
You will be given two options, one to accept the quotation and another to reject it. Once you are happy with the quoted amount you will need to accept the terms and conditions by clicking on the ‘Radio Button’, next to the Collivery T’s & C’s; then click on the ‘Accept Quote Button’.
Alternatively you can click on the ‘Add Only - Accept Later Button’. You will receive a notification at the top of your screen informing you that your Waybill [*******] has been added but not accepted, and that you will need to accept it from the Overview screen.
You may also choose to reject the Collivery quotation by clicking on the ‘Reject Button’. Giving us a reason for the rejection will help us improve your future courier needs.
Waybill [*******] added but not accepted. Please accept from Overview screen
Waybill Ref Status ServiceCollect After
Collect FromDeliver Before
Deliver To # PcsAct Wt
Vol Wt
Total Excl
3508861Waiting Client Acceptance
ONX20-Jun 12:00
MDS Collivery, Selby, Johannesburg
22-Jun 16:00
MDS Collivery, Hatfield, Pretoria
1 1 1.2 R155.75
Quote E-mail Waybill Print Label View References Fail Reason Cancel Accept
Overview Add Collivery Prices Administration John Smith
Print Collection Labels in all Print Waybills Print CollectionsStatus: All Batch: All Select Printer: JHB
After clicking on the ‘‘Accept Quote Button’ your Waybill will be generated with a unique Waybill number.
Click on the ‘Print Waybill Button’ to print out a hard copy of your waybill or save a copy to your device to print later.
Your Waybill
Your waybill number is 3509731
Print Waybill
Please ensure that all items are adequately packed and sealed. MDS will not be liable for any losses resulting from
unsealed or inadequately packaged parcels. For a guide on how to pack your parcel - click here.
Delivery on behalf of: MDS House Account
Customer Ref Custom ID:
Time 17:00 Date 13 Jun 2018
MDS Pretoria, Shop 21 Hatfield Corner, 1270 Stanza Bobape
St, Hatfield, Pretoria
John Smith John Doe
0861 637 000 012 342 8317
MDS Collivery
58c Webber St
Selby
Johannesburg
Gauteng
MDS Pretoria
Shop 21 Hatfield Corner
1270 Stanza Bobape St
Hatfield
Pretoria
Customer Ref
Deliver Before
Deliver To
Collect From Deliver To
Contact Person Contact Person
Telephone No. Telephone No.
Collect After Deliver Before
Sender’s Name Receiver’s Name
No. items sent No. items received
Type of Parcel: Package (B-1-1.2-ONX)
Collecting Driver’s Signature Delivery Driver’s Signature
Special
Instructions
Signature Signature
Time & Date Time & Date
Waybill No. 3509731
WB No. 3509731
WAYBILL
Time 13:00 Date 12 Jun 2018 Time 17:00 Date 13 Jun 2018
Fold Here
RECEIVED IN GOOD ORDER AND CONDITION
Please record any discrepancy in
space below
Contact Us - Tel: 0861 MDS (637) 000 I Email: [email protected]
Email Confirmation with Waybill
You will also receive an email notification confirming acceptance of your booked Collivery, with your waybill attached.Our system automatically sends you email updates to notify you of the status of your Colliveries.
Dear John
Thank you for using our services.
We confirm that we will be collecting from: MDS House, 58c Webber St, Selby, Johannesburg,
after 15:30 on 20 Jun
and deliver it to John at: MDS Collivery Pretoria, Hatfield Corner, 1270 Church, Hatfield, Pretoria,
before 16:00 on 21st June
We will email you as soon as we dispatch a service delivery representative to undertake this collection.
Kind Regards
Please note all VAT percentages will change to 15% on the 1st of April 2018, all invoices posted on or after that date will have VAT calculated at that rate.
MDS Collivery (Pty) Ltd - Legal Disclaimer This message contains privileged and confidential information intended only for the use of the addressee named above.
Johannesburg
Confirmation of acceptance of Collivery Waybill 3509731
Collivery Johannesburg <[email protected]>
To John
THANK YOU