domestic cargo service

8/3/2019 Domestic Cargo Service

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EXECUTIVE SUMMARY

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EXECUTIVE SUMMARY

The general purpose of this study is to understand the basic requirements ofdifferent companies for domestic movement of cargo i.e. the mode of

transport they use for movement of cargo, the type of service they require,

their major destination lanes and the shipment volumes and the various

problems they currently face to manage the entire process of transportation.

India is being touted as the land of opportunity for logistics service

providers all over the world. Logistics management in India has become

complex, with about ten million retail outlets to cater to the needs of one

billion people.

The study will also help us build a network of routes in and around Kolkata

for DOMESTIC CARGO SERVICES in Expeditors. Basically Covering seven

sisters i.e. the north eastern states. The study will help in approximation of

cost and time of each shipment and thus improving the services. A network

would be developed and various factors would be considered while selecting

an office location for DCS in KOLKATA.

The sample size for this research is 90. A set of questions would be

developed and administered to the sample population. The question would

be administered through telephonic conversation.

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Sr.no Contents

Pg.No.

1 Introduction 6

a. Logistics outlook in India 9

b. Investments in Logistics sector 9

c. Pitfalls and Challenges 10

d. Need for Integration 12

e. Outsourcing Logistics services-A growing Trend 13

2 Third Party Logistics 14

a. Overview 14

b. Advent and Growth of 3PL market in India 14

c. Factors that are driving Indian Logistics towards3PL

15

3 Objectives 16

4 Research Methodology 18

5 Conceptual Framework 20

6 About Expeditors 23

7 SWOT Analysis of Expeditors 29

8 Kolkata Network 31

9 Data Analysis 37

10 Findings 53

11 Conclusion 61

12 Suggestion 64

13 Limitation 67

14 Bibliography 69

15 Annexure 71

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INTRODUCTION

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INTRODUCTION

The Logistics Industry

Globally, the logistics industry is valued at US$ 3.5 trillion.

The U.S., which contributes to over 25% of the global industry value,

spends close to 9% of its GDP on logistic services.

The Indian Logistics Industry is presently estimated at US$ 90 billion.

(CII)

The industry has generated employment for 45 million people in the

country in comparison with the IT and ITES sector which employs

approximately 4.3 million People.

It is forecast to grow at a Compound Annual Growth Rate (CAGR) of

Approximately 8% over the next three to five years. (CII)

Third Party Logistics (3PL) Solutions, is slated to grow at a compound

Annual growth rate (CAGR) of over 16% from 2007-10. Consequently,

3PL service providers are expected to corner an increased share of the

Indian Logistics pie, from 6% in FY06 to 13% in FY11, at a CAGR of

25% (CII).

The primary growth drivers of this industry are as under:

Investments in the infrastructure sector amounting to US$ 350 billion:

o Increased efficiency and productivity of the transport system

would result in lower transit times.

Streamlining of the indirect tax structure:

o The introduction of Value Added Tax (VAT) and the proposed

introduction of a singular Goods and Services Tax (GST) are

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expected to significantly reduce the number of warehouses

manufacturers are required to maintain in different states,

thereby resulting in a substantial increase in demand for

integrated logistics solutions.

Robust trade growth

o Strong economic growth and liberalization have led to

considerable increase in domestic and international trade

volumes over the past five years. Consequently, the requirement

for transportation, handling and warehousing is growing at a

robust pace and is driving the demand for integrated logistics

solutions.

Globalization of manufacturing systems

o Globalization of manufacturing systems coupled with

advancements in technology are increasingly compelling

companies across verticals to concentrate on their core

competencies and avail the cost saving potential of outsourcing.

This is expected to contribute to an increase in the need for

integrated logistic solutions, which is the niche of every Third

Party Logistics Service (3PL Services) provider.

The industry has been valued at US$ 125 billion in 2010. (CII)

A snapshot of the FDI regulations governing the industry is as under:

i. 100% FDI under the automatic route is permitted for all logistic

services except services mentioned in points ii and iii below.

ii. FDI up to 100% subject to FIPB approval is permitted for courier

services.

iii. FDI up to 49% under the automatic route is permitted for air

transport services, including air cargo services. It is pertinent to mention in

this context, that Press Note 1 (2007) that is expected to be imminently

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notified by the DIPP proposes to increase the limit of FDI on air cargo

services in 74%.

The industry has been at the receiving end of increasing interest from

the private equity sector. The year 2007 witnessed just under US$ 1

billion in private equity investments in this industry, representing

approximately 7% of total private equity investments during the year,

against 3% in the previous year.

Logistics outlook in India

India spends about 13.0 percent of its total Gross Domestic Product (GDP) on

logistics, as per 2005 estimates. The major logistics functions for the Indianindustries include

Transportation

Warehousing

Freight Forwarding, and other Value Added Operations including

Management of Information Systems (MIS).

Nevertheless, the logistics industry, providing services to fulfill these major

logistics needs of the Indian industries is highly fragmented. Thetransportation service provider segment is completely dominated by small

trucking companies and individual truckers. The freight forwarding service

provider segment is also represented by thousands of small customs brokers

and clearing & forwarding agents. Similarly, there are a huge number of

participants in the warehousing service segment and MIS service segment

also. Few service providers have the capability to provide more than one

service and it is very rare that a single service provider has the capability to

provide all the logistics services. Such fragmentation had lead Indian

industries to outsource packets of individual logistics functions to different

service providers while retaining the overall control of logistics in-house,

despite incurring heavy administrative and infrastructural costs.

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Huge Investments in Logistics Sector

Indias logistics sector attracted investments worth Rs. 23,200 crore in

first half of 2008.

It outclassed some of the major sectors including aviation (Rs 20,890

crore), metals and mining (Rs 8500 crore) and consumer durables (Rs 6000

crore) among others.

Delhi has emerged as the preferred location for the development of

logistics parks with an investment of approximately $ 200 million.

A large number of upcoming SEZs have necessitated the development

of logistics for the domestic market as well as for global trade.

Indian logistics industry is expected to grow annually at the rate of 15-

20 percent, reaching revenues of approximately $ 385 bn by 2015.

Market share of organized logistics players is also expected to double

to approximately 12 percent during the same period.

About 110 logistics parks spread over approximately 3,500 acres at an

estimated cost of $1 bn are expected to be operational and an estimated 45

mn ft2 of warehousing space with an investment of $ 500 mn is expected tobe developed by various logistics companies by 2012.

Pitfalls and challenges

The Indian logistics industry suffers from inadequate infrastructure, complex

tax laws and insufficient technological aids.

In India, around 65% of goods are transported by road. In respect of the road

transport sector, vehicle ownership is firmly in the hands of individual truck

owners, 67% of whom have fleets of less than five vehicles.

A fragmented market increases paperwork costs and efforts required to

channel resources. The poor condition of roads translates directly to higher

vehicle turnover, which increases operating costs and reduces efficiency.

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These inefficiencies are passed on to the logistics industry, with

transportation costs accounting for nearly 40% of logistics costs.

As the average fleet size is small, individual truck owners are unable to

contract their vehicles directly to companies, and thus freight consolidators

and brokers take a commission to provide truck owners with consignments.

Truck owners lack the bargaining power necessary for negotiating prices,

and provide transportation services at minimum profit. Increasing costs and

dwindling profits affect truck owners ability to upgrade and expand their

fleets.

In India, logistics costs are still higher than those in developed markets it is

estimated to be around 13% of the GDP, compared with 8% in the US.

Transportation costs account for nearly 40% of production costs.

Inventory carrying costs account for approximately 24% of logistics costs,

and order processing and administrative costs account for a significant 10%.

Stock filing and warehouse management is, in many cases, done manually,

which increases administrative costs and adds an element of inefficiency.

The three major hurdles faced by Indias logistics industry are insufficient

knowledge and under-exposure of logistics solution providers, inadequateinfrastructure, and ineffective usage of information technology.

Lack of an integrated transport policy has hampered growth of the logistics

sector in India. The major problem is the road transport sector, which,

despite being a major link in the system, does not enjoy industry status.

Consequently, road transport operators do not have access to low-interest

funds.

India needs to invest in railways, which are environmentally friendly and the

most cost effective system. Inland waterways, neglected over the years, are

to be developed as well, pointed out MP M Menon, former Indian

ambassador to Brazil.

A characteristic feature of the industry structure in India, particularly in the

express and logistics segments, is the many players offering homogenous

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services. Consequently, there is near-commoditization of services, especially

in the express document business where demand is price-sensitive. The top

end of the market is controlled by a handful of multi-nationals and large

domestic players. Industry consolidation is, however, starting to occur.

DHL has acquired local express major Blue Dart Express and, in the port

terminal business, Maersk and P&O Ports have consolidated their position by

acquiring controlling stakes in private container terminals in Gujarat. The

pace of mergers and acquisitions will most certainly develop in the years to

come as the market is progressively liberalized.

Need for integration

There is a vital need for integration so that our customers can achieve their

transportation requirements while maximizing the value of money spent in

getting their goods to market. This requires better use of existing assets and

industry cooperation, and greater competition. Companies aiming to be an

integrated solutions provider have to tackle this by extending their supply

chain capabilities.Every point of service along the chain must have the capacity for cargoes to

flow through efficientlyat the lowest cost and greatest velocityor it will

become a bottleneck and has a cost or time impact on customers. Having

bigger ships may ease the shortage of space at sea, but shift the pressure

on to the next point in the chain.

The global transportation companies of tomorrow must be able to offer

highly integrated and flexible solutions that take into account the increasing

cyclicality and volatility in operations across industries. This is making

companies vulnerable to interruptions in their supply lines.

New technologies such as RFID, standardized data processing formats and

new supply chain tools and e-commerce capabilities will, undoubtedly, open

up new ways to mange movement and storage of goods

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Outsourcing logistics services a growing trend

Usage of 3PL services

The TCI-MDI survey showed that the benefits of outsourcing logistics

activities range from improved delivery schedules and reduced operating

costs to expanded geographic reach and improved operational flexibility.

The study also showed that less than 55% of Indian companies subscribe to

3PL services, compared to more than 75% globally, which implies potentially

brisk market growth.

Logistics service providers face the same set of external challenges as

companies. However, logistics service providers have an inherent flexibility

to overcome external challenges such as managing multi-modal

transportation and compliance with regulatory requirements and agencies.

Internal factors that need to be addressed are those likely to have a high

impact on the level of outsourcing, such as the customers costs in relation

to the benefits, and the control that needs to be exercised on the logistics

service provider. With Indian companies increasing focus on exports,

superior logistics planning is crucial in order to remain competitive.

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THIRD PARTY LOGISTICS

Overview

Third Party Logistics (3PL), the concept of a single professional logistics

service provider managing the entire logistics functions of a company, had

originated in the developed economies of Europe and America, to relieve

industries from huge logistics costs apart from the hassles of dealing with

multiple in-coherent logistics service providers. It proved to be immensely

successful in improving logistics efficiency of majority of industries and

quickly gained popularity, spreading across the globe.

In the initial stages, 3PL providers offered only basic logistics services such

as warehousing and transportation. But with growing logistics needs of

organizations to remain competitive in globalized economies, 3PL providers

have evolved to offer several other value added services ranging frompackaging to supply chain planning.

3PL Market in India Poised for a Remarkable Growth

The 3PL market in India is still in a relatively nascent stage, with

multinational companies in all industries being the predominant users of

these services. However, domestic major companies in leading industry

sectors have also begun to follow the footsteps of their multinational

counterparts, starting with outsourcing their basic logistics functions.

Nevertheless, considering that the most important logistics functions for

Indian industries still are transportation and warehousing, which are likely to

be outsourced to 3PL in increasing share, a high level of growth is estimated

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for the Indian 3PL market in the next 5-7 years. The Indian 3PL market,

estimated at about US$890.3 billion in 2005, is expected to grow at a

compound annual growth rate of 21.9 percent to reach US$3,556.7 million in

2012.

A Few Challenges to be addressed for maintaining the Momentum

Geographic diversity of India needing varied logistics expertise for each

region is a major challenge to be addressed by 3PL service providers. India

has a diverse geographic scenario coupled with a diverse consumer habit

scenario in each of its 25 states. Logistics operation in each state requires a

suitable model that facilitates the effective storage and transportation of

goods mostly sold in that state, making it very difficult for adopting a

uniform logistics model. 3PL service companies interested in serving a

particular company would have to offer multiple solutions to fulfill the

nationwide logistics needs of that company.

Infrastructure limitations in India, which limit the scope of logistics services

package are another concern for 3PL service providers.

The complicated tax structure, deep-rooted corruption and high bureaucraticcontrol are some other hassles faced by 3PL service providers in providing

the best of logistics solutions for their clients. However, despite the

existence of challenges, several factors are driving the growth of Indian 3PL

market.

Some Factors that are Driving Indian Logistics towards 3PL

Value Added Tax (VAT), the Indian Governments proposed uniform tax

regime, is expected to drive Indian industries towards using more 3PL

services. Introduced partially in 2005, a full implementation of this regime is

expected to necessitate having centralized large warehouses in regional hub

cities, to achieve best efficiency in logistics.

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The Indian 3PL market is set to grow tremendously in the next 5-7 years,

spearheading the growth of logistics market. Several factors including

governments support are instrumental in this growth.

OBJECTIVES

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I. Primary Objective:-

SectorWise Analysis for Domestic Movement of

Cargo

II. Secondary Objectives:-

1. Comparative analysis on the basis of

select factors.

2. Comparative Evaluation of Expeditors

performance with its competitors

3.SWOT Analysis of Expeditors.

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RESEARCHMETHODOLOGY

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Research Methodology

(EXPLORATORY AND SECONDARY DATA COLLECTION AND ANALYSIS)

Exploratory research is a type of research conducted for a problem that

has not been clearly defined. Exploratory research helps determine the best

research design, data collection method and selection of subjects. It should

draw definitive conclusions only with extreme caution. Given its fundamental

nature, exploratory research often concludes that a perceived problem does

not actually exist.

Exploratory research often relies on secondary research such as reviewing

available literature and/or data, or qualitative approaches such as informal

discussions with consumers, employees, management or competitors, and

more formal approaches through in-depth interviews, focus groups,

projective methods, case studies or pilot studies. The Internet allows for

research methods that are more interactive in nature.

The main data analysis tools used will be:

1. Editing:

The process includes the review of the data to ensure maximum accuracy

and unambiguity. Careful editing early in collection process will often catch

misunderstanding of instructions, errors in recording and other problems at a

stage when it is still possible to eliminate them from the later stages of the

study.

2. Coding:

The process includes careful interpretation and good judgment of the data to

ensure that the meaning of the response and the meaning of the category

are consistently and uniformly matched.

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http://en.wikipedia.org/wiki/Researchhttp://en.wikipedia.org/wiki/Researchhttp://en.wikipedia.org/wiki/Data_collectionhttp://en.wikipedia.org/wiki/Secondary_researchhttp://en.wikipedia.org/wiki/Focus_grouphttp://en.wikipedia.org/wiki/Case_studieshttp://en.wikipedia.org/wiki/Pilot_studieshttp://en.wikipedia.org/wiki/Internethttp://en.wikipedia.org/wiki/Researchhttp://en.wikipedia.org/wiki/Researchhttp://en.wikipedia.org/wiki/Data_collectionhttp://en.wikipedia.org/wiki/Secondary_researchhttp://en.wikipedia.org/wiki/Focus_grouphttp://en.wikipedia.org/wiki/Case_studieshttp://en.wikipedia.org/wiki/Pilot_studieshttp://en.wikipedia.org/wiki/Internet


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The main data analysis tools used will be:

Software: Excel

TABULATION: The data will be tabulated using excel spread sheet. Analysis

will also be done using the same.

CONCEPTUAL

FRAMEWORK

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I. Domestic Cargo Services Time Definite Solutions

International Logistics is the designing and managing of a system that

controls the flow of materials into, through, and out of the international

corporation. Domestic logistics is designing and managing of a system

within a country for control of flow of materials. Globally, the logistics

industry is valued at US$ 3.5 trillion. The Indian Logistics Industry is

presently estimated at US$ 90 billion (CII) which gives employment to 45million people.

Difference between Domestic & International Logistics can be said to

arise mainly on account of the three major factors:

Logistic costs is International Business is much more higher than the

domestic business,

The Logistic Mechanics are much more complex in the context of

international logistics than the domestic logistics,

The political, cultural and institutional factors connected with

international logistics are of considerable importance whereas these

are usually not of much consequence in the context of domestic

logistics.

As a leader in global supply chain solutions, Expeditors provides domestic

and transcontinental freight services via air or ground, throughout the

Americas, the European Continent, and Asia.

Whether your needs are urgent or specialized - Expeditors will provide a cost

effective, flexible set of logistics options to keep your cargo visible and

moving in the supply chain.

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Shippers expect delivery methods that are flexible yet guaranteed. Our

service options are designed to give our customers earlier arrivals and later

cut times to increase velocity within your logistics network. Tap into our

integrated network with state of art technology and a highly trained and

incentified work force.

1. Strategy and Services

Our strategy is simple - by leveraging our global network, systems and

established portfolio of products, we can provide a seamless transition for

customers within land continent areas of their supply chain.

Expeditors has developed a powerful network of key cargo air and surface

carriers that offer the most consistent transit and largest lift options giving

us flexibility in both space allocation and pricing.

2. Shipment Visibility

Information is a key component of successful partnering, so we give you

direct access to your purchase orders, your vendors' inventory and pipeline

visibility with the click of a button.

Expeditors' proprietary track and trace tool available online to all customers.

In addition, customers can use edoc to convert hard copies of documents

into digital format, where they can be easily shared and archived for

retrieval later. With these applications, customers can analyze their supply

chain with a host of reporting

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COMPANY

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EXPEDITORS

Expeditors International is an American global logistics and freight

forwarding company.

Expeditors has 255 locations worldwide as of November 11, 2008

providing staff of over 12,000 who satisfy the needs of international

trade using integrated information systems.

Core Assets

1. People

By recruiting, motivating and retaining the best personnel in the business,

we feel we will keep our leadership position in the marketplace. Our business

is quality customer service and our people are what make that happen. We

hire individuals based on attitude, and we train the skills it takes to make a

successful career here. Expeditors' employees, as part of their overall job

evaluation, are required to take a minimum of 52 hours per year, of in-house

training. Multiple on-going training classes are available at any one time

within each Expeditors office location.

2. Systems

Expeditors takes control of our destiny by taking control of our systems

direction. Moving information in a timely and accurate method is just as

important as moving the goods and our systems support our operations

teams and our customers in providing them the data they need to

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successfully manage the movement of their goods. All of our global offices

are linked via high-speed lines using the same hardware and running off of

the same transportation software. This drives global standardization with

timely and accurate communication. We are the leader in the systems arena,

and we are continuing to invest in this critical area.

3. Culture

We believe that successful companies have a unique culture, and they work

hard to protect that culture. At Expeditors our culture is about exceeding our

customers expectations and providing a place for our employees to make a

career and do well for themselves. Our environment breeds success, and you

will notice that our people move faster, work harder and are better rewarded

than our competition. Our offices are neat, organized and set up in

accordance with our quality policies. We are a process driven organization

that focuses on continual improvement. It's a simple philosophy that works.

We will do all we can to protect our culture.

4. Customers

Our financial success is directly related to our client retention. We have the

smallest sales staff in the industry and put more emphasis on taking care of

our existing clients than going out and getting new business. We feel that if

we partner with the right clients our business will grow with these

customers, and our reputation will support our sales staff in obtainment of

new partners. We have initiated some very successful programs to support

our existing clients including:

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Services Offered

1. Air

As a global leader in air consolidation and forwarding, Expeditors provide customer-specific

airfreight programs to shippers of all sizes.

As an IATA agent for all major airlines, Expeditors provide a complete package of air logistics

services through their global network of experienced professionals and state of the art trackingtechnology.

2. CustomsWith the current emphasis on free trade agreements and global sourcing,

Customs issues have assumed an increasingly important role in the supply

chain. Expeditors global Customs services focus on the compliance, release,

and reporting needs of the marketplace, which they refer to as the "Customs

value stream."

Supported by advanced technology, streamlined processes, and the best

people in the industry, they continue to introduce new services and

products, assisting clients in managing their global customs "value stream."

While many companies offer international customs services, Expeditors has

a global vision of our clients' logistics and customs needs. Whether your

needs are transaction clearance services or professional services, Expeditors

and its subsidiary Tradewin, LLC can deliver.

Compliance Driven Processes:

Expeditors network operates under standardized pro.

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cesses which are continually validated, measured, analyzed and

reviewed.

They strive for the most efficient processes, aligned with customer

requirements, and using the best combination of human effort and

intelligence, and advanced technology.

Their goal is that processes optimize the entire customs value stream.

Compliance information is a key input to the release process, and

we're focused on it flowing smoothly and accurately.

They emphasize minimizing the time involved in the release process,

so their customer's overall supply chain processes are not obstructed.

In a supply chain process, any "waiting" time is a waste, and they are

focused on eliminating waste.

3. Distribution

Expeditors provide a comprehensive, flexible spectrum of distribution and

warehousing services that are available throughout their global network.

Leading-edge information technology and connectivity offers real-time

visibility to inventory. This combination of coverage and technology offers

seamless control over a global supply chain.

4. Insurance

Transportation Risk Analysis Center at Expeditors - TRACE

The Transportation Risk Analysis Center at Expeditors (TRACE)

provides users with tools to manage transit related risks.

Cargo Insurance is a critical part of the International transportation

process. Most insurance providers do not have access to logistics data

and more importantly, do not understand global transportation, which

makes it difficult to assess the risk and make accurate

recommendations. Expeditors goal is to identify the hidden risks in

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transportation, and to structure an insurance program addressing

those risks while providing financial security. Expeditors goes beyond

basic business insurance and treats cargo insurance as part of the

complete logistics process.

Expeditors employs a full staff of trained, professional claims adjustors

who will handle all claims anywhere in the world. The claims team is

one of the largest cargo only claims departments in North America,

and is here specifically to address our insured customers needs. They

conduct comprehensive analysis and investigation, assemble all formal

documentation and accurately process claims at both origin and

destination. Additionally, Expeditors handles all recoveries from the

responsible transportation carriers. More money recovered means

more bottom-line insurance savings for our customers.

When claims do arise, Expeditors has developed specific logistics claims

software to manage them. This allows them to use numerous measurement

tools and reporting mechanisms, designed to assist in efficient and accurate

resolution for their customers.

5. Ocean

Expeditors is a licensed Ocean Transportation Intermediary (OTI) and NVOCC

and is uniquely positioned to handle all aspects of shipment from launch to

catch. They offer a full array of ocean related services including Ocean

Forwarding, NVOCC Consolidation or FCL container management as well as

customer-in-house services.

Expeditors can offer a single-source solution to and from any point

worldwide keeping their customers informed of their shipment status at

every step.

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6. Order Management

Through Order Management exp.o, Expeditors Web based tracking

application, any attribute of an order can be tracked, completely visible on

the Web. Item quantities, required ship dates, commodity description and

estimated vs. actual ex-factory dates along with the complete process are

managed in e.tms, our operational system, and made available via Order

Management exp.o from the time the order is placed.

SWOT Analysis of Expeditors

Strengths:

Good user-friendly systems that enables their employees to

provide real time information to the customers.

Expertise in services like freight forwarding, order processing

and other related services.

Presence of SOP in the process that provides personalized

service for individual customers.

A large customer base that is already aware of the companys

image.

Well-informed and motivated employees.

Weaknesses:

Lack of experience in the domestic market.

Lack of knowledge about the wants of the companies in different

industries for domestic movement of cargo.

Opportunities:

3PL service in India is still at its nascent stage and there is a

huge demand for good 3PL service providers owing to

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remarkable growth of the Indian economy especially in

manufacturing and retail sector.

India is one of the country which has a huge domestic

consumption owing to the population of more than one billion

people which further puts pressure on logistics company to

provide efficient service and wide geographic reach.

Threats:

The Indian logistics industry suffers from inadequate

infrastructure, complex tax laws and insufficient technological

aids.

Dominance of unorganized sector in domestic movement of

cargo.

A fragmented market increases paperwork costs and efforts

required to channel resources.

The poor condition of roads translates directly to higher vehicle

turnover, which increases operating costs and reduces

efficiency.

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KOLKATA NETWORK

WEST BENGAL

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PRIMARY TRANSIT

WestBengalS.No Destination Destination Distance in Transit time Rail Air Remarks

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A B kms road Link link

1 Kolkata Asansol 228 4hrs N\A N\A

2 Kolkata Jhargram 170 3hrs N\A N\A

3 Kolkata Durgapur 187 4hrs N\A N\A

4 Kolkata Purulia 250 5hrs Yes N\A5 Kolkata Bankura 180 4hrs Yes N\A

6 Kolkata Hirapur 235 5hrs Yes N\A

7 Kolkata Nanoor 200 4hrs N\A N\A

8 Kolkata Siuri 230 4hrs N\A N\A

9 Kolkata Maldah 351 7hrs Yes YesRail link notdirect

10 KolkataEnglishBazaar 350 7hrs N\A N\A

11 Kolkata Balurghat 460 9hrs N\A Yes

12 Kolkata Raiganj 420 8hrs Yes N\ARail link notdirect

13 Kolkata Jalpaiguri 700 12hrs Yes N\A Rail link notdirect

14 Kolkata Darjeeling 731 13hrs Yes N\ARail link notdirect

15 Kolkata Bagdogra 670 11hrs N\A Yes

16 KolkataCoochBehar 805 13hrs N\A Yes

17 Kolkata Panagarh 200 4hrs Yes Yes

18 Kolkata Siliguri 678 11hrs Yes N\A

SECONDARY TRANSIT (WITHIN 130 KMS)

S.NoDestinationA Destination B

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Kharagpur 127 2hrs N\A N/A

2 Kolkata Haora 21 21 mins N\A N/A

3 Kolkata Alipur 8 15 mins N\A N/A

4 Kolkata Jagatballabhpur 36 52 mins N\A N/A

5 Kolkata sonarpur 25 35 mins N\A N/A

6 Kolkata Bishnupur 27 35 mins N\A N/A

7 Kolkata Barasat 23 35 mins N\A N/A

8 Kolkata Maheshtala 23 40 mins N\A N/A

9 KolkataRajarhatGopalpur 19 30 mins N\A N/A

10 Kolkata Howrah 16 30 mins N\A N/A

11 KolkataBotanicalGarden 16 30 mins N\A N/A

12 Kolkata Dum Dum 8 15 mins N\A N/A

13 Kolkata Sukantapally 15 30 mins N\A N/A

14 Kolkata Barrackpore 27 40 mins N\A N/A

15 Kolkata Chandannagar 44 1hr N\A N/A

16 KolkataHooghly-Chinsurah 61 1hr N\A N/A

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17 Kolkata Kanchrapara 47 1hr N\A N/A

18 Kolkata Bantala 15 30 mins N\A N/A

19 Kolkata Raipur 37 1hr N\A N/A

20 Kolkata Kulgachia 50 1hr N\A N/A

21 Kolkata Magrahat 56 1hr N\A N/A22 Kolkata Medni pur 126 2hrs N\A N/A

23 Kolkata Narajole 116 2hrs 14 mins N\A N/A

24 Kolkata Haldia 120 2hrs 14 mins N\A N/A

25 Kolkata Gaighata 120 2hrs 14 mins N\A N/A

26 Kolkata Jirat 71 1hr 30 mins N\A N/A

27 Kolkata Chakdaha 75 1hr 30 mins N\A N/A

28 Kolkata Chapra 128 2hrs 28 mins N\A N/A

29 Kolkata Nabadwip 118 2hrs 14 mins N\A N/A

30 Kolkata Debra 96 1hr 30 mins N\A N/A

31 Kolkata Kakdwip 88 1hr 40 mins N\A N/A

32 Kolkata Bardhaman 124 2hrs N\A N/A

33 Kolkata Chunchura 62 1hr 10 mins N\A N/A

KOLKATA TO JHARKHAND

JHARKHAND JHARKHAND


Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Ranchi 420 7hrs Yes Yes

2 Kolkata Jamshedpur 300 5hrs Yes N\A

3 Kolkata Tamar 358 6hrs Yes N\A

4 Kolkata Lohardaga 480 8hrs Yes N\A

5 Kolkata Bokaro 300 6hrs N\A N\A

6 Kolkata Dhanbad 300 5hrs N\A N\A

7 Kolkata Hazaribagh 408 6hrs N\A N\A

8 Kolkata Dumka 300 5hrs N\A N\A

9 Kolkata Pakur 322 5hrs N\A N\A

10 Kolkata Godda 370 6hrs Yes N\A

11 Kolkata Sahibganj 420 7hrs Yes N\A

12 Kolkata Giridih 332 6hrs Yes N\A

13 Kolkata Koderma 440 7hrs N\A N\A

14 Kolkata Chatra 470 8hrs N\A N\A15 Kolkata Garwah 622 10hrs Yes N\A

BIHAR

BIHAR BIHAR

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

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1 Kolkata Patna 622 10hrs Yes Yes

2 Kolkata Banka 380 6hrs N\A N\A

3 Kolkata Bhagalpur 410 7hrs N\A N\A

4 Kolkata Jamui 475 8hrs Yes N\A

5 Kolkata Katihar 453 8hrs Yes N\A

6 Kolkata Purnia 500 8hrs Yes N\A

7 Kolkata Luckeesarai 500 8hrs N\A N\A

8 Kolkata Begusarai 536 9hrs N\A N\A

9 Kolkata Sheikhpura 524 9hrs N\A N\A

10 Kolkata Nawada 478 8hrs N\A N\A

11 Kolkata Gaya 528 8hrs Yes Yes

12 Kolkata Aurangabad 580 9hrs Yes N\A

13 Kolkata Sasaram 620 9hrs Yes N\A

14 Kolkata Bihar Sharif 514 8hrs Yes N\A

15 Kolkata Jahanabad 580 9hrs Yes N\A

16 Kolkata Madhepura 510 8hrs N\A N\A17 Kolkata Saharsa 544 9hrs Yes N\A

18 Kolkata Samastipur 610 10hrs N\A N\A

19 Kolkata Hajipur 600 10hrs Yes N\A

20 Kolkata Chhapra 658 11hrs Yes N\A

21 Kolkata Buxar 711 11hrs Yes N\A

22 Kolkata Madhubani 662 11hrs Yes N\A

23 Kolkata Darbhanga 652 10hrs Yes N\A

24 Kolkata Muzaffarpur 652 10hrs Yes N\A

25 Kolkata Siwan 722 12hrs N\A N\A

26 Kolkata Shivhar 715 11hrs N\A N\A

27 Kolkata Sitamarhi 724 12hrs Yes N\A28 Kolkata Gopalganj 740 12hrs N\A N\A

29 Kolkata Bettiah 763 12hrs N\A N\A

30 Kolkata Motihari 735 12hrs N\A N\A

SIKKIM

SIKKIM SIKKIM

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Gangtok 786 13hrs N\A N\A2 Kolkata Namchi 761 13hrs N\A N\A

3 Kolkata Mangan 820 14hrs N\A N\A

ASSAM

ASSAM ASSAMS.No Destination Destination B Distance in Transit time Rail Air Remarks

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A kms road Link link

1 Kolkata Kokrajhar 900 15hrs Yes N\A

2 Kolkata Goalpara 978 16hrs Yes N\A

3 Kolkata Bongaigaon 922 15hrs Yes N\A

4 Kolkata Barpeta 985 16hrs N\A N\A5 Kolkata Nalbari 1030 17hrs Yes N\A

6 Kolkata Dispur 1110 18hrs Yes N\A

7 Kolkata Guwahati 1110 18hrs Yes Yes

8 Kolkata Tezpur 1200 20hrs Yes Yes

9 Kolkata Silchar N\A 22hrs N\A N\A

10 Kolkata Dimapur 1400 23hrs Yes Yes

11 Kolkata Jorhat 1400 22hrs Yes N\A

12 KolkataNorthLakhimpur 1400 22hrs Yes Yes

13 Kolkata Dibrugarh 1400 24hrs Yes Yes

14 Kolkata Tinsukia 1527 24hrs Yes N\A

ARUNACHAL PRADESH

ArunachalPradesh

ArunachalPradesh


Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Itanagar 1400 14hrs N\A N\A

2 Kolkata Tawang 1433 24hrs N\A N\A

3 Kolkata Bomdila 1264 21hrs N\A N\A

4 Kolkata Seppa 1355 23hrs N\A N\A

5 Kolkata Pasighat 1828 29hrs N\A Yes

6 Kolkata Roing 1753 27hrs N\A N\A

7 Kolkata Tezu 1685 26hrs N\A Yes

NAGALAND

Nagaland Nagaland

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Tuensang 1724 29hrs N\A N\A

2 Kolkata Mokochung 1475 24hrs N\A N\A

3 Kolkata Dimapur 1383 23hrs Yes N\A4 Kolkata Kohima 1445 24hrs N\A N\A

5 Kolkata Phek 1509 26hrs N\A N\A

MANIPUR

Manipur Manipur

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S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Imphal 1580 26hrs N\A Yes

MIZORAM

Mizoram Mizoram

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Aizwal 1800 29hrs N\A YesDistances areapproximates

2 Kolkata Lunglei 1800 29hrs N\A N\ADistances areapproximates

TRIPURA

Tripura Tripura

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Agartala 1674 27hrs Yes Yes

2 Kolkata Kailashahar 1600 27hrs N\A N\A

MEGHALAYA

Meghalaya Meghalaya

S.NoDestinationA

DestinationB

Distance inkms

Transit timeroad

RailLink

Airlink Remarks

1 Kolkata Shillong 1196 20hrs N\A Yes

2 Kolkata Tura 1077 18hrs N\A N\A

3 Kolkata Jowai 1258 21hrs N\A N\A

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DATA ANALYSIS

SURVEY

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Before doing the sector-wise analysis of the survey, we will study the major

findings of the overall survey in brief.

Total number of companies surveyed- 90

The break-up of the industries covered are as follows:

Monthly Expenses of all Companies Surveyed :

Modes of Transport used by the companies are as follows:

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The major destination lanes from Delhi are as follows:

Type of services required by the companies are as follows:

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Major problems faced by the companies with their current set of

transporters are as follows:

In case of imports, almost 80% of the time the decision on

transportation is taken by CHA.

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About 75% of the companies go for mutual consent while dealing with

the change in fuel prices.

The major locations for warehousing service other than Delhi are

Hyderabad, Mumbai and Bangalore.

SECTOR-WISE ANALYSIS

1. Engineering Goods

Total number of companies surveyed 22

The break-up of the size of the companies visited based on their

monthly expenditure on transportation can be shown as follows:


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Salient Features of the companies in this Industry are as follows:

Dominance of Local Transporters for bulk cargo.

For low weight consignments i.e. less than 100 Kgs, express cargo

services are prominent.

Shipment Tracking is one of the major problems faced by them.

However, most of the companies are satisfied without proper co-ordination and tracking as they do not wish to pay a premium amount

for the extra service.

In case of heavy machinery that are used in industries, production is

mostly based on orders; therefore they do not require warehousing

services.


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Type of services required are as follows:

Conclusion

The industry looks moderately well in terms of volume. However, the

major challenge would come from the low cost Local Transporters who

are dominant from several years and have also started improving their

service and offering certain added services like providing warehousing

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service for few days without extra cost after sensing competition from

the organized players. But, manufacturer of spare parts that are used

in various industries for e.g. manufacturer of fasteners used in

automotive industry can be targeted.

2.Retail

Total number of companies visited 15




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Transportation requirements are complex, as they require wide

geographic reach and other value-added services.

Dominance of organized players as they require integrated and

customized services like order processing, proper tracking, proper

packaging, specific work schedules for loading/unloading, etc.

Most of the shipments are time-bound, therefore on-time delivery is

very important.


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Shipment Tracking and proper co-ordination are the areas of concern

for most of the companies.

Conclusion

The industry looks very attractive in terms of volume. Also, the

companies are ready to pay a premium as their needs are complex

and require customized and integrated service.

3. Garments

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Dominance of Local Transporters.

In some areas loading and unloading may result in extra cost if the

carrier is not the member of truckers association.

In most of the cases the shipment is not time-bound and also the

danger of damage is minimal. Due to this, companies go for cost-

effective transportation.

Almost 80% of the companies in this industry go for spot rates while

deciding on the rates.



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Conclusion

The industry looks unattractive in terms of volume and also because of

dominance of local transporters who are serving the industry for several

years. Also, the companies are not ready to pay any premium as their

requirements are well served by local transporters.

4. Pharmaceuticals and Chemicals

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Transportation requirements are complex as proper handling of the

materials is very important.

Major problem faced by the companies in this sector is of damage/loss

due to Improper Loading/Unloading and bad vehicle condition.

Shipment tracking is another area of concern.

Companies in this sector have different requirements owing to the

volume, form and fragility of different chemicals and pharmaceutical

products. So it is important to offer personalized services to individual

customers.

Major destination lanes from Delhi are as follows:


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Conclusion

The industry looks very attractive in terms of volume. Also, because of

its complex transportation needs, they require customized solutions.

Companies are ready to pay a premium of 2-5% if the service levels

are met as it increases their efficiency to serve their customers better.

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FINDINGS

Findings

1.What are your organizations Monthly expenses on

transportation?

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The comparitive data suggests that irrespective of sectors monthly

expenses are greater than 1lakh which means that Expeditors has

great opportunities in these sectors and it must tap the market

potential.

2. What type of Modes of Transport does your organization

prefer?

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Road being one of the cheapest modes of transportation is preferred

the most. Roads are best suited for short distance transportation

needs.

Engineering being one of the capital intensive industries having bulk

and volume transportation needs. Roads and Rails are preferred.

Air mode is preferred for quick and safe delivery, particularly for areas

which cannot be catered through other modes of transport. High

Quality Garment producers and retailer prefer air.

Rail is preferred for bulk and distant transportation. As in the case of

Retail and Engineering.

Modes of Transport vs. Monthly expenses on transportation

The data suggest that expenses are high for quick and high quality

services like air. As in the case of Retail and pharmaceuticals.

3. What are the major destinations for movement of your cargo

from Delhi?

Major destinations include all the major states in India.

Sectors like Garments are concentrated more in the southern parts of

India which is a major producer of garments.

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Sectors like engineering are concentrated in industrial areas like

Andhra and Maharashtra.

4. Which types of services are required by your organization?

Sectors like engineering and retail need Full truck loads services

because of their nature of their products.

Part loads are preferred in case of low volumes of business which

generally happens in case of pharmaceuticals and garments.

5. What are the major problems faced by your organization with

your current set of transporters?

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Irrespective of sectors companies find shipment delivery, damage\loss,

and proof of delivery confirmation as majors problems which they face

with their current transporters.

Others include problems like that of insurance claims, speed of

delivery etc.

6. Who takes the decision on transportation for your organization?

In case of imports, almost 80% of the time the decision on

transportation is taken by CHA.

In other cases the Product Manager takes the final call on

transportation decisions.

7. Is there mutual consent while dealing with price changes in fuel

prices?

About 75% of the companies go for mutual consent while dealing with

the change in fuel prices.

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8. What are the major locations for your warehousing services?

The major locations for warehousing service other than Delhi are

Hyderabad, Mumbai and Bangalore.

II. Expeditors Performance

Expeditors International of Washington Inc. (EXPD - Analyst Report), a

third-party logistics provider, has reported second quarter 2011 adjusted

earnings of 44 cents per share, missing Consensus Estimate of 46 cents.

Earnings per share increased 5% from 42 cents in the year-ago quarter.

On a year-over-year basis, revenues in the United States, Other North

America, Latin America, Europe and Africa, Middle East, and India increased

16.7%, 14.9%, 15.3%, 31.5% and 0.3%, respectively. Revenue from Asia

Pacific declined 6.5%.

Gross profit (net revenue) climbed 13% year over year to $472.6 million.

Operating income rose 10% year over year to $152.3 million and operating

expenses grew 3.7% year over year to $1,429.1 million in the reported

quarter. The whopping growth in the operating income signifies operating

efficiency and strict cost control measures undertaken by the company.

Revenue Segments

Airfreight Services revenue grew 2.3% year over year to $749.1 million in

the second quarter.

Ocean Freight and Ocean Services revenue inched up 1.4% year over

year to $486.8 million.

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Customs Brokerage and Other Services revenues increased 18.7% year

over year to $344.7 million.

Liquidity

Expeditors balance sheet remained solid with no debt and $1.2 billion in

cash and cash equivalents at the end of the second quarter, reflecting an

increase from $0.96 billion in the year-ago quarter.

Criteria Expeditors DHL UPS FedEx

3PLRevenue

2.6bn 5.7bn 4.1bn 603m

ParentRevenue

2.6bn 49.7bn 33.5bn 22.5bn

CoverageAsia, Americas,

Europe

Global (Service to

99% of World GDP)

Global (Service to

99% of World GDP)

Global (Service to

99% of World GDP)

3PL assets

8,000 employees; 149

warehouses

13,000 employees 22,000 employees;

550 warehouses;1100 tractors, 2425

trailers

2,000 employees;

35 warehouses; 298tractors, 1094

trailers

Information

System

Good; TMS

Tradeflow, SNEP,Exp.0

Good; TMS LOGIS,

proprietary; WMS ELIS

Excellent; TMS i2,

Roadnet; WMS operates all major

systems

Excellent; TMS

Optum: SCETransportation i2;

WMS EXCEED4000

Services

Airfreight forwarding,customs brokerage,

transportationmanagement,

warehousing anddistribution, supply-

chain consulting

Air and ocean freightforwarding, customs

brokerage,transportation

management,warehousing and

distribution, supply-chain consulting

Air and ocean freightforwarding, customs

brokerage,transportation

management,warehousing and

distribution, supply-chain consulting,

dedicated contractcarriage, trade

finance and

Domestic andinternational

transportationmanagement,

customs brokerageand freight

forwarding, supply-chain consulting,

warehousing anddistribution services

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insurance, equipment

leasing, mail services

Industry

Focus

Automotive,

electronics, retail,chemicals, healthcare

Electronics,

automotive,consumer products,

chemicals, industrial

Computers and

electronics,telecommunications,

healthcare,automotive, retail,

consumer goods

Apparel,

automotive,healthcare,

computers andelectronics,

industrial, retail

Evaluation

Expeditors is a very

profitable freightforwarder with a

strong base in China

and Asia. TheExpeditorsmanagement is candid

and satirical. Themanagement never

lost sight as a freightforwarder on turning

good margins onpurchased

transportation.Operational quality is

highly valued andcompany has

surrounded itself witha good team.

Expeditors is tied intoan organic growth

strategy that may notbe sustainable over

the long haul, but

works well now.

Logistics activities

account for 15% ofthe revenues of

Deutsche Post World

Net. DHL does twobillion dollars inrevenue from

contract logistics,primarily in Europe.

Operations in theU.S. are mainly in

freight forwardingbut are expanding

with the acquisitionof Airborne Logistics.

Asian presence is theresult of decades of

experience andpositioning by DHL,

Danzas and AEIbefore acquisition.

DHL Danzas is astrong brand in Asia

and number one in

several markets.

UPS SCS has become

the largest NorthAmerican-based 3PL.

It had its first

profitable year in2003 and is now anintegral part of the

total UPS globaloffering. Having a

financial andoperational

powerhouse as aparent is a

tremendous plus. UPShas generated over

$2 billion in free cashflow each of the last

two years. UPS SCS islikely to make a

significant purchase ifit can make the right

deal. UPS SCS, like itsparent, has important

mid-market strength.

FedEx Supply Chain

Services follows itsparents emphasis

on transportation

and supply-chainsolutions.Preference in

transportation isgiven to other

FedEx companies(FedEx Express,

Ground, CustomCritical and LTL

carriers). Sistercompany FedEx

Trade Networks is aquality internationa

transportationmanager. The 3PL

revenue shownabove is for FedEx

SCS and relatednon-expenses, non-

package businesses

Our Analysis

Expeditors is focused on gaining market share, expanding gross profits,

easing capacity constraints as well as increasing operational efficiency.

Expeditors debt-free balance sheet, superior execution, and ability to return

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cash to shareholders in the form of dividends make it attractive for

investment.

However, competitive threats from companies like United Parcel Service

Inc. (UPS - Analyst Report), as well as the companys dependence on asset-

based transportation providers to move its shipments make us cautious on

the stock for the long term.

The company currently maintains our long-term Neutral recommendation on

Expeditors International.

Total revenue upped 4% year over year to $1.58 billion but this was below

the estimate.

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CONCLUSION

CONCLUSION

International Logistics is the designing and managing of a system that

controls the flow of materials into, through, and out of the international

corporation. Domestic logistics is designing and managing of a system

within a country for control of flow of materials. Globally, the logistics

industry is valued at US$ 3.5 trillion. The Indian Logistics Industry is

presently estimated at US$ 90 billion (CII) which gives employment to 45million people.

Difference between Domestic & International Logistics can be said to

arise mainly on account of the three major factors:

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Logistic costs is International Business is much more higher than the

domestic business,

The Logistic Mechanics are much more complex in the context of

international logistics than the domestic logistics,

The political, cultural and institutional factors connected with

international logistics are of considerable importance whereas these

are usually not of much consequence in the context of domestic

logistics.

India is being touted as the land of opportunity for logistics service providers

all over the world. Expeditors can use its greater flexibility in services to its

advantage to counter its major competitors through the following

differentiated services which are as follows:-

Expeditors' proprietary track and trace tool available online to all

customers. In addition, customers can use edoc to convert hard

copies of documents into digital format, where they can be easily

shared and archived for retrieval later. With these applications,

customers can analyze their supply chain with a host of reporting.

Depending on needs urgent or specialized - Expeditors provides a cost

effective, flexible set of logistics options to keep the cargo visible and

moving in the supply chain.

Shippers expect delivery methods that are flexible yet guaranteed.

The service options are designed to give the customers earlier arrivals

and later cut times to increase velocity within the logistics network.

Information is a key component of successful partnering, so Expeditors

provides direct access to customers purchase orders, vendors'

inventory and pipeline visibility with the click of a button.

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Expeditors by leveraging global network, systems and established

portfolio of products, can provide a seamless transition for customers

within land continent areas of their supply chain.

Sector-wise analysis of the survey and the companys internal strengths and

weaknesses shows that Expeditors should target sectors like Retail,

Pharmaceuticals and other Hazardous and Non-Hazardous chemicals

as the transportation needs of the companies in these sectors are complex

and their requirements of integrated and quality service can be well met by

Expeditors. The company must also keep on innovating so as to remain

ahead and to exceed customers expectations. Expeditors can leverage ontheir strong and modern IT infrastructure and wide reach to cater to these

sectors and gain a strong foothold in domestic movement of cargo in India.

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SUGGESTIONS

SUGGESTIONS

1. Expeditors should target sectors like Retail, Pharmaceuticals and

other Hazardous and Non-Hazardous chemicals as the

transportation needs of the companies in these sectors are complex

and their requirements of integrated and quality service can be well

met by Expeditors.

2. Problems of damage\loss can be solved by expeditors by providing its

own insurance services. So that customers do not need to go

elsewhere for insurance of transportation.

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3. Since Expeditors main competitors are DHL, FedEx which have their

services all over India. Expeditors should leverage on their strong and

modern IT infrastructure and wide reach to cater to these sectors and

gain a strong foothold in domestic movement of cargo in India.

4. Companies like DHL own the fleet which they use for transportation.

3PL service which Expeditors uses must be consistent and certain

supervision mechanism must be developed to maintain quality of the

service.

5. Another problem area is proof of delivery (POD). Expeditors must use

electronic systems as POD instead of manual slips which it uses at

present. It would help monitor Proof of Delivery on real time basis.

6. While dealing with change in fuel prices. Expeditors must adequately

sensitize its clients about reasons for the change transportation costs.

7. The company could think of turning itself into asset based company

from non asset based company to thwart increasing competition from

other asset based companies like UPS, DHL, Fed Ex.

8. India is one of the countries which have a huge domestic consumption

owing to the population of more than one billion people which further

puts pressure on Logistics Company to provide efficient service and

wide geographic reach. Expeditors must increase its presence in India.

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LIMITATIONS

LIMITATIONS

1. Research work was carried in Delhi only. The findings maynot be applicable to other parts of the country.

2. Responses could be biased and may not give true picture ofthe requirements of various companies for domesticmovement of cargo.

3. Lack of personal touch since Data was collected throughtelephonic means so may be inaccurate.

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4. Shortage of time was a major constraint

BIBLIOGRAPHY

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BIBLIOGRAPHY

Googlemaps.com

Indianrailways.com

Mapofindia.com

Jimmy Olsson / EFT Research available viahttp://logisticsmanagementandsupplychainmanagement.wordpress.com/2007/04/22/india-the-logistics-boom-continues/

Pack Pluss report on Indian Logistics show 2009;http://www.indialogisticsshow.com/Industry.htm

Frost and Sullivan Report on 3PL Logistics (2006)

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Business Logistics and SCM (2007)http://logisticsmanagementandsupplychainmanagement.wordpress.com/2007/03/22/asias-next-major-logistics-hotspot-india/

http://www.expeditors.com/

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ANNEXURE

Questionnaire

1.Type of sector?

Engineering Retail Garments Pharmaceuticals andchemicals

2. What are your organizations Monthly expenses on

transportation?

Less than and Greater than 10000 Greater than25000Equal to 10000 and less than equal to 25000 less than equal to50000

Greater than 50000 Greater than 100000Less than equal to 1 lakh

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3. What type of Modes of Transport does your organization

prefer?

Rail Road Air

4. What are the major destinations for movement of your cargo

from Delhi?

Gujrat Tamil Nadu West Bengal Andhra Pradesh

Maharashtra

5. Which types of services are required by your organization?

Part Load Full Load Express Cargo Container By Air

By Rail

6. What are the major problems faced by your organization with

your current set of transporters?

Shipment Tracking Damage\Loss POD confirmation

Others

7. Is there mutual consent while dealing with the change in fuel

prices?

Yes No Cant Say

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8. What are the major locations for your warehousing services?

9.Who takes the decision on transportation for your

organization?

DELHI INSTITUTE OF ADVANCED STUDIESEVALUATION SHEET FOR PROJECT REPORT

STUDENTSS NAME :______________________________

ROLL NO. :______________________________

EVALUATORS FEEDBACK :______________________________

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_______________________________

_______________________________

DID THE STUDENT CONTACT YOU

REGULARLY FOR DISCUSSION? : YES/NO (Please tick)

REPORT IS APPROVED / DISAPPROVED:

(To be ticked by Evaluator)

MARKS AWARDED :_______________________________

(Out of 40)

SIGNATURE OF EVALUATOR

NAME:

DATE:

*In case report is disapproved, student has to resubmit the report after

incorporating the suggestions given on the feedback form. Revised report should

be submitted along with the feedback form.

DELHI INSTITUTE OF ADVANCED STUDIESATTENDANCE FOR SUMMER TRAINING PROJECT REPORT

NAME OF THE STUDENT :

CLASS :ROLL NO :

NAME OF THE SUPERVISOR :

SNO. DATE TIME PROGRESS OF

REPORT

REMARKS

SIGNATURE

OF STUDENT

SIGNATURE

OF

SUPERVISOR

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1

2

3

4

5

6

7

8

9

10

*Minimum (8 out of 10) 80% attendance required.

Co-ordinator

domestic cargo service

Documents